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Health Club Management

Health Club Management

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UNITING THE WORLD OF FITNESS
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Health Club Management

Health Club Management

Health Club Management magazine

HCM magazine is one of the world's leading magazines for senior professionals in the fitness and physical activity sector, covering the latest news, trends, research and analysis to help drive your business.

Its readers include the major operators, manufacturers, investors and suppliers in the Global health and fitness market, and the magazine is distributed at all the leading industry events throughout the year.

Published 11 times a year, in addition to the print version, HCM offers PDF and digital turning pages editions as well as the website, which is updated with news every day, and a weekly ezine.

Click here to view our features list

2015 issue 7
Health Club Management 2015 issue 7
On the cover: Laura Trott
The Olympic gold medallist on a sporting career that started on a trampoline
3. Editor’s letter: The power of positivity
Operators must harness the power of positive feedback to enhance their services, facilities and brands
8. People profiles: Laura Trott
The cyclist and Olympic gold medallist believes elite sport can enthuse the general public into activity
10. People profiles: Gordon Lott
The founder of Run2Work has a mission to get a million more people running regularly by 2020
11. People profiles: Sharon Cook
Full-body wearable simulations could help leisure operators understand the challenges older people face when moving around their facilities
12. Letters: Write to reply
Technology is changing fitness, but tracking activity in isolation won’t motivate people to stay active, says David Langridge of Fitness First
14. News round-up:
Pure Gym acquires LA fitness, Asda to launch functional studio concept, Nuffield teams up with Microsoft, payasUgym appoints head of brand
24. International news:
Fitness First’s High Performance Centre in Australia, and Japanese airport to feature running track
26. IHRSA update: World leaders
The IHRSA Global 25 presents details of the leading 25 health club operators around the world
28. ukactive update: Rhetoric into Action
ukactive executive director Steven Ward outlines the organisation’s campaign to get Parliament active
29. Diary dates:
This month will see FitPro Live taking place in London, UK
30. Promotional feature: Gladstone
The ability to buy online is key for consumers – so how should membership sales be managed in this context?
32. Interview - Township Yogi:
Elle Matthews, founder of the Township Yogi Project, talks to Kate Cracknell about how the non-profit is changing lives through yoga
38. Retention: What do one million members say?
How can member feedback be gathered and used by the fitness industry to refine its offering? Jon Nasta reports
44. Boutique fitness: Paying for expertise
Ray Algar reports on the rise of the small but perfectly formed boutique fitness operations, and considers the factors behind their success
Health Club Management 2015 issue 7
On the cover: Laura Trott
The Olympic gold medallist on a sporting career that started on a trampoline
48. Payment systems: Easy does it
The easier it is to pay, the more we spend. So how is technology like online wallets and SMS payments impacting the fitness industry?
54. Heart rate training: Take it up a beat
With operators like Orangetheory Fitness putting heart rate training at the core of their offering, we ask our panel of experts where they think the new technology will take us
58. fitness-kit.net special: Heart rate training
Is it time your operation embraced heart rate training? We look at some of the exciting new products in this growing area
60. fitness-kit.net special: Functional training
What are the hot products in functional training? We round up some of the latest launches
62. Market innovation: Pick ’n’ mix
ClassPass targets those who want to cherry pick the classes they attend. Co-founder Payal Kadakia talks about its swift rise to success and expansion beyond New York
64. Promotional feature: Les Mills
Les Mills licensed facilities have 500 more members per club than the global average, says new research
66. Retention series: Retention 3.0
The future of retention is not about reacting to lost members, but about creating proactive customer care. Dr Paul Bedford reports
72. Management series: Follow the leader
According to new research by Deloitte, 86 per cent of UK organisations face leadership issues. Mark Bowden reports
74. European market report: Fitness on the rise
The European fitness market continues its strong growth, according to the latest EuropeActive/Deloitte market report for 2015
78. SIBEC UK review: Ask the experts
We report on some of the pressing issues raised during ‘Question Time’ at this year’s SIBEC UK
80. Supplier showcase:
A spotlight on projects by Precor, Wattbike and Physical Company
90. Research: The right dose
Two studies shed light on exercise guidelines, highlighting how much activity and what intensity is best
1 - 40 of 121
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A large-scale study on genetics has shown that being more physically active reduces the risk ...
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The Gym Group has confirmed plans to roll out a new small box format in ...
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Representatives from the three main political parties have backed the view that physical activity has ...
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Life Leisure is expanding its facility portfolio with the launch of an independent boutique fitness ...
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Almost half of children and young people (46.8 per cent) in England are doing the ...
Latest News
A local fitness operator with 11 clubs in Chicago, US, is looking to muscle in ...
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Fitness industry veteran Nick Coutts has been appointed chair of Danish fitness tech firm Motosumo. ...
Latest News
The improvements in health and wellbeing associated with exercise referral schemes aren’t as large as ...
Features
Supplier showcase
Pulse Fitness has installed a premium fitness facility at The University of Liverpool, fitting the space with its state-of-the-art equipment to appeal to staff and students alike
Features
Supplier showcase
Northumbria University has partnered with Matrix Fitness to fit out its newly refurbished sports centre and gym, using the latest in fitness technology to motivate members
Features
Supplier showcase
With the first of a planned 105 clubs across the UK and Ireland up and running, UFC GYM turned to the expertise of DFC to ensure a simpler membership process for members
Features
Cryotherapy
Cryotherapy is hot right now, with more people attracted to its cited benefits, from reduced recovery time to improved sleep quality. Operators offering this chilly experience give us their advice
Features
Supplier showcase

Precor and Matrix share their latest operator case studies
Features
feature
Exercises, workload, work/rest ratio and pace have been defined and integrated into personalised programmes
Features
Active ageing
The 2019 Moving Communities report highlighted that the silver pound could drive significant growth in public leisure. Operators are capitalising on this potential revenue stream, but uptake is slow. Utku Topraksevten investigates
Features
People
My vision, based on my own personal experience, would be for physical activity to become the norm – not something you have to make an effort to do, but something you just go ‘yeah, that’s part of my everyday life’
People
One of the opportunities we’re looking at is in London. The location doesn’t suit a low-cost gym, but would suit a boutique-style model. - John Oxley
People
HCM people

José Teixeira

SC Fitness, Portugal: head of customer experience
People often assume that those who pay more stay longer, but we don’t see this. What we see is that if you have PT you stay longer because you use more, not because you pay more
Job search
POST YOUR JOB
Featured supplier news
Featured supplier: Who does your brand belong to?
Who does your brand belong to? There used to be only one answer to this question: the company that grew it and invested in it.
Featured supplier news
Featured supplier: Wattbike Studio makes lasting impact on business at Holme Pierrepont
Since installing its new Wattbike indoor cycling studio last year, Holme Pierrepont Country Park, a Serco Leisure site that’s the home of the National Water Sports Centre, has seen a significant increase in cycle studio usage.
Video Gallery
Harlands Group testimonial
Harlands Group
Harlands Group - Testimonial from 'Unity Leisure'. Read more
More videos:
Company profiles
Company profile: Focus Training
Focus Training is a leading provider of Active IQ and YMCA Awards certified Personal Trainer ...
Company profiles
Company profile: Xn Leisure Systems Ltd
Xn Leisure is a provider of cutting-edge health and fitness software, offering exceptional service to ...
Catalogue Gallery
Click on a catalogue to view it online
Directory
Professional services
Deloitte UK: Professional services
Fitness equipment
Physical Company Ltd: Fitness equipment
Trade associations
International SPA Association - iSPA: Trade associations
Spa software
ResortSuite: Spa software
Exercise equipment
Eleiko Sport AB: Exercise equipment
Direct debit solutions
Harlands Group: Direct debit solutions
Hydrotherapy / spa fragrances
Kemitron GmbH: Hydrotherapy / spa fragrances
Audio visual
Hutchison Technologies: Audio visual
Whole body cryotherapy
Zimmer MedizinSysteme GmbH / icelab: Whole body cryotherapy
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Property & Tenders
Diary dates
10-12 Dec 2019
tbc, Fort Lauderdale, United States
Diary dates
21-23 Jan 2020
Harrogate Convention Centre, Harrogate, United Kingdom
Diary dates
28-30 Jan 2020
Ericsson Exhibition Hall, Ricoh Arena, Coventry, United Kingdom
Diary dates
29-30 Jan 2020
Holiday Inn San Francisco-Golden Gateway, San Francisco, United States
Diary dates
23-25 Mar 2020
Hilton, Barcelona, Spain
Diary dates
25-26 Mar 2020
Eastwood Hall, Nottingham, United Kingdom
Diary dates
04 Jun 2020
Marriott Forest of Arden Hotel & Country Club, Birmingham, United Kingdom
Diary dates
10-27 Jun 2020
tbc, Pinggu, China
Diary dates
13 Jun 2020
Worldwide, Various,
Diary dates
17-18 Jun 2020
ExCeL London, London, United Kingdom
Diary dates
21-24 Sep 2020
Loews Coronado Bay Resort, Coronado, United States
Diary dates
30-31 Oct 2020
NEC, Birmingham, United Kingdom
Diary dates

Health Club Management magazine

2015 issue 7
Health Club Management 2015 issue 7
On the cover: Laura Trott
The Olympic gold medallist on a sporting career that started on a trampoline
3. Editor’s letter: The power of positivity
Operators must harness the power of positive feedback to enhance their services, facilities and brands
8. People profiles: Laura Trott
The cyclist and Olympic gold medallist believes elite sport can enthuse the general public into activity
10. People profiles: Gordon Lott
The founder of Run2Work has a mission to get a million more people running regularly by 2020
11. People profiles: Sharon Cook
Full-body wearable simulations could help leisure operators understand the challenges older people face when moving around their facilities
12. Letters: Write to reply
Technology is changing fitness, but tracking activity in isolation won’t motivate people to stay active, says David Langridge of Fitness First
14. News round-up:
Pure Gym acquires LA fitness, Asda to launch functional studio concept, Nuffield teams up with Microsoft, payasUgym appoints head of brand
24. International news:
Fitness First’s High Performance Centre in Australia, and Japanese airport to feature running track
26. IHRSA update: World leaders
The IHRSA Global 25 presents details of the leading 25 health club operators around the world
28. ukactive update: Rhetoric into Action
ukactive executive director Steven Ward outlines the organisation’s campaign to get Parliament active
29. Diary dates:
This month will see FitPro Live taking place in London, UK
30. Promotional feature: Gladstone
The ability to buy online is key for consumers – so how should membership sales be managed in this context?
32. Interview - Township Yogi:
Elle Matthews, founder of the Township Yogi Project, talks to Kate Cracknell about how the non-profit is changing lives through yoga
38. Retention: What do one million members say?
How can member feedback be gathered and used by the fitness industry to refine its offering? Jon Nasta reports
44. Boutique fitness: Paying for expertise
Ray Algar reports on the rise of the small but perfectly formed boutique fitness operations, and considers the factors behind their success
Health Club Management 2015 issue 7
On the cover: Laura Trott
The Olympic gold medallist on a sporting career that started on a trampoline
48. Payment systems: Easy does it
The easier it is to pay, the more we spend. So how is technology like online wallets and SMS payments impacting the fitness industry?
54. Heart rate training: Take it up a beat
With operators like Orangetheory Fitness putting heart rate training at the core of their offering, we ask our panel of experts where they think the new technology will take us
58. fitness-kit.net special: Heart rate training
Is it time your operation embraced heart rate training? We look at some of the exciting new products in this growing area
60. fitness-kit.net special: Functional training
What are the hot products in functional training? We round up some of the latest launches
62. Market innovation: Pick ’n’ mix
ClassPass targets those who want to cherry pick the classes they attend. Co-founder Payal Kadakia talks about its swift rise to success and expansion beyond New York
64. Promotional feature: Les Mills
Les Mills licensed facilities have 500 more members per club than the global average, says new research
66. Retention series: Retention 3.0
The future of retention is not about reacting to lost members, but about creating proactive customer care. Dr Paul Bedford reports
72. Management series: Follow the leader
According to new research by Deloitte, 86 per cent of UK organisations face leadership issues. Mark Bowden reports
74. European market report: Fitness on the rise
The European fitness market continues its strong growth, according to the latest EuropeActive/Deloitte market report for 2015
78. SIBEC UK review: Ask the experts
We report on some of the pressing issues raised during ‘Question Time’ at this year’s SIBEC UK
80. Supplier showcase:
A spotlight on projects by Precor, Wattbike and Physical Company
90. Research: The right dose
Two studies shed light on exercise guidelines, highlighting how much activity and what intensity is best
1 - 40 of 121
Job search
POST YOUR JOB
Featured supplier news
Featured supplier: Who does your brand belong to?
Who does your brand belong to? There used to be only one answer to this question: the company that grew it and invested in it.
Featured supplier news
Featured supplier: Wattbike Studio makes lasting impact on business at Holme Pierrepont
Since installing its new Wattbike indoor cycling studio last year, Holme Pierrepont Country Park, a Serco Leisure site that’s the home of the National Water Sports Centre, has seen a significant increase in cycle studio usage.
Video Gallery
Harlands Group testimonial
Harlands Group
Harlands Group - Testimonial from 'Unity Leisure'. Read more
More videos:
Company profiles
Company profile: Focus Training
Focus Training is a leading provider of Active IQ and YMCA Awards certified Personal Trainer ...
Company profiles
Company profile: Xn Leisure Systems Ltd
Xn Leisure is a provider of cutting-edge health and fitness software, offering exceptional service to ...
Catalogue Gallery
Click on a catalogue to view it online
Directory
Professional services
Deloitte UK: Professional services
Fitness equipment
Physical Company Ltd: Fitness equipment
Trade associations
International SPA Association - iSPA: Trade associations
Spa software
ResortSuite: Spa software
Exercise equipment
Eleiko Sport AB: Exercise equipment
Direct debit solutions
Harlands Group: Direct debit solutions
Hydrotherapy / spa fragrances
Kemitron GmbH: Hydrotherapy / spa fragrances
Audio visual
Hutchison Technologies: Audio visual
Whole body cryotherapy
Zimmer MedizinSysteme GmbH / icelab: Whole body cryotherapy
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Property & Tenders
Diary dates
10-12 Dec 2019
tbc, Fort Lauderdale, United States
Diary dates
21-23 Jan 2020
Harrogate Convention Centre, Harrogate, United Kingdom
Diary dates
28-30 Jan 2020
Ericsson Exhibition Hall, Ricoh Arena, Coventry, United Kingdom
Diary dates
29-30 Jan 2020
Holiday Inn San Francisco-Golden Gateway, San Francisco, United States
Diary dates
23-25 Mar 2020
Hilton, Barcelona, Spain
Diary dates
25-26 Mar 2020
Eastwood Hall, Nottingham, United Kingdom
Diary dates
04 Jun 2020
Marriott Forest of Arden Hotel & Country Club, Birmingham, United Kingdom
Diary dates
10-27 Jun 2020
tbc, Pinggu, China
Diary dates
13 Jun 2020
Worldwide, Various,
Diary dates
17-18 Jun 2020
ExCeL London, London, United Kingdom
Diary dates
21-24 Sep 2020
Loews Coronado Bay Resort, Coronado, United States
Diary dates
30-31 Oct 2020
NEC, Birmingham, United Kingdom
Diary dates
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