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UNITING THE WORLD OF FITNESS
Health Club Management

Health Club Management

Health Club Management magazine

2015 issue 7
Health Club Management 2015 issue 7
On the cover: Laura Trott
The Olympic gold medallist on a sporting career that started on a trampoline
3. Editor’s letter: The power of positivity
Operators must harness the power of positive feedback to enhance their services, facilities and brands
8. People profiles: Laura Trott
The cyclist and Olympic gold medallist believes elite sport can enthuse the general public into activity
10. People profiles: Gordon Lott
The founder of Run2Work has a mission to get a million more people running regularly by 2020
11. People profiles: Sharon Cook
Full-body wearable simulations could help leisure operators understand the challenges older people face when moving around their facilities
12. Letters: Write to reply
Technology is changing fitness, but tracking activity in isolation won’t motivate people to stay active, says David Langridge of Fitness First
14. News round-up:
Pure Gym acquires LA fitness, Asda to launch functional studio concept, Nuffield teams up with Microsoft, payasUgym appoints head of brand
24. International news:
Fitness First’s High Performance Centre in Australia, and Japanese airport to feature running track
26. IHRSA update: World leaders
The IHRSA Global 25 presents details of the leading 25 health club operators around the world
28. ukactive update: Rhetoric into Action
ukactive executive director Steven Ward outlines the organisation’s campaign to get Parliament active
29. Diary dates:
This month will see FitPro Live taking place in London, UK
30. Promotional feature: Gladstone
The ability to buy online is key for consumers – so how should membership sales be managed in this context?
32. Interview - Township Yogi:
Elle Matthews, founder of the Township Yogi Project, talks to Kate Cracknell about how the non-profit is changing lives through yoga
38. Retention: What do one million members say?
How can member feedback be gathered and used by the fitness industry to refine its offering? Jon Nasta reports
44. Boutique fitness: Paying for expertise
Ray Algar reports on the rise of the small but perfectly formed boutique fitness operations, and considers the factors behind their success
Health Club Management 2015 issue 7
On the cover: Laura Trott
The Olympic gold medallist on a sporting career that started on a trampoline
48. Payment systems: Easy does it
The easier it is to pay, the more we spend. So how is technology like online wallets and SMS payments impacting the fitness industry?
54. Heart rate training: Take it up a beat
With operators like Orangetheory Fitness putting heart rate training at the core of their offering, we ask our panel of experts where they think the new technology will take us
58. fitness-kit.net special: Heart rate training
Is it time your operation embraced heart rate training? We look at some of the exciting new products in this growing area
60. fitness-kit.net special: Functional training
What are the hot products in functional training? We round up some of the latest launches
62. Market innovation: Pick ’n’ mix
ClassPass targets those who want to cherry pick the classes they attend. Co-founder Payal Kadakia talks about its swift rise to success and expansion beyond New York
64. Promotional feature: Les Mills
Les Mills licensed facilities have 500 more members per club than the global average, says new research
66. Retention series: Retention 3.0
The future of retention is not about reacting to lost members, but about creating proactive customer care. Dr Paul Bedford reports
72. Management series: Follow the leader
According to new research by Deloitte, 86 per cent of UK organisations face leadership issues. Mark Bowden reports
74. European market report: Fitness on the rise
The European fitness market continues its strong growth, according to the latest EuropeActive/Deloitte market report for 2015
78. SIBEC UK review: Ask the experts
We report on some of the pressing issues raised during ‘Question Time’ at this year’s SIBEC UK
80. Supplier showcase:
A spotlight on projects by Precor, Wattbike and Physical Company
90. Research: The right dose
Two studies shed light on exercise guidelines, highlighting how much activity and what intensity is best
Health Club Management magazine
Health Club Management magazine 2014 issue 11
Health Club Management magazine
2014 issue 11
Health Club Management magazine
Health Club Management magazine 2014 issue 10
Health Club Management magazine
2014 issue 10
Health Club Management magazine
Health Club Management magazine 2013 issue 11
Health Club Management magazine
2013 issue 11
Health Club Management magazine
Health Club Management magazine 2013 issue 10
Health Club Management magazine
2013 issue 10
Health Club Management magazine
Health Club Management magazine 2012 issue 11
Health Club Management magazine
2012 issue 11
Health Club Management magazine
Health Club Management magazine 2012 issue 10
Health Club Management magazine
2012 issue 10
Health Club Management magazine
Health Club Management magazine 2011 issue 11
Health Club Management magazine
2011 issue 11
Health Club Management magazine
Health Club Management magazine 2011 issue 10
Health Club Management magazine
2011 issue 10
Health Club Management magazine
Health Club Management magazine 2010 issue 11
Health Club Management magazine
2010 issue 11
Health Club Management magazine
Health Club Management magazine 2010 issue 10
Health Club Management magazine
2010 issue 10
Health Club Management magazine
Health Club Management magazine 2009 issue 11
Health Club Management magazine
2009 issue 11
Health Club Management magazine
Health Club Management magazine 2009 issue 10
Health Club Management magazine
2009 issue 10
1 - 40 of 148
Latest News
The Gym Group’s (TGG) plans and profit forecasts were presented to analysts and investors during ...
Latest News
A new physical activity programme called Big Sister has been launched in the UK to ...
Latest News
Go Fit has been selected by the United Nations Economic Commission for Europe (UNECE) as ...
Latest News
Ness, a US startup that is developing a range of wellness-driven credit cards, has launched ...
Latest News
Following a history of supporting US military and service members, F45 has announced a new ...
Latest News
Hyatt is piloting private gyms in five of its US hotels as part of its ...
Latest News
A young girl has died following an incident at the David Lloyd gym at Capability ...
Latest News
New fitness franchise, Circuit Society, has signed its first London location in Bayswater. The 3,000sq ...
HCM Magazine
Editor's letter
At this scale, brands become their own ‘vortex’, able to sell an increasingly broad range of services to members
HCM Magazine
Insight
The pandemic brought about our sector’s biggest ever collaboration on COVID safety data. Lizzie Broughton tells the story
HCM Magazine
Sponsored
Yate Leisure is one of the largest sites in Circadian Trust’s portfolio, with around 4,000 members. Ben Beasley, director of commercial development, explains why they were an early adopter of Technogym Biocircuit, and how the offer has evolved
HCM Magazine
HCM People
We’ve set ourselves the initial goal of developing 100 Feel Electric sites, using a cluster model
HCM Magazine
Facilities
What to do when your changing rooms need a refresh, but your budget is stretched? These specialists share their top tips for easy upgrades that won’t break the bank
HCM Magazine
Everyone's talking about
In the wake of the pandemic, is the time ripe to change the language around the role of exercise professionals, and gain greater trust from the healthcare sector?
HCM Magazine
Postbag
As HCM passed its 300th edition milestone, readers shared their thoughts and feelings on HCM’s contribution to the industry in a very special postbag
HCM Magazine
HCM magazine
The Global Wellness Summit brought together public health and wellness experts in Boston recently. Jane Kitchen was there for HCM to see first-hand what this ‘New new era in health and wellness’ will look like for the sector
HCM magazine
Being physically active can heal damage caused by diabetes, enabling the activation of a natural system that grows new blood vessels, according to research in the US
HCM magazine
Each health club has its own unique challenges, but the right tech solution can make all the difference. In the first of a two-part series, specialists share how they’ve solved specific issues
Featured supplier news
Featured supplier news: Fitness industry to gather at Sibec Europe-UK in Portugal this September
Questex’s iconic event Sibec Europe-UK – known as Europe’s leading hosted buyer event for the fitness industry – will take place from 27-30 September at the Anantara Vilamoura Algarve Resort, in Portugal.
Featured supplier news
Featured supplier news: Virtuagym raises €3m investment to fuel innovation in health and fitness technology
Global fitness technology provider Virtuagym has raised a new €3m investment from Icecat, an Amsterdam-based technology company which invests in innovative technology organisations.
Featured operator news
Featured operator news: Serco Leisure wins 10-year Mansfield contract
Following a competitive tendering process, Serco Leisure and its partner More Leisure Community Trust Limited (MLCT) have been awarded a 10-year contract by Mansfield District Council to operate three centres in the town, starting 1 May 2022.
Featured operator news
Featured operator news: New £42m Moorways Sports Village to open on 21 May
Everyone Active will open Moorways Sports Village to the public on Saturday 21 May with a grand opening weekend – in time for the half term holidays.
Video Gallery
Total Vibration Solutions / Floors 4 Gyms / TVS Sports Surfaces
Mindbody, Inc
Mindbody, Inc
Company profiles
Company profile: EMD UK
EMD UK is the national governing body for group exercise. Funded by Sport England, EMD ...
Company profiles
Company profile: Rocca Creative Thinking Limited
Rocca. is a tech organisation specialising in sport and physical activity. It works with NGBs ...
Catalogue Gallery
Click on a catalogue to view it online
Directory
Salt therapy products
Saltability: Salt therapy products
Architects/designers
Zynk Design Consultants: Architects/designers
Skincare
Comfort Zone - Davines S.p.A: Skincare
Fitness equipment
A Panatta Sport Srl: Fitness equipment
trade associations
International SPA Association - iSPA: trade associations
On demand
Fitness On Demand: On demand
Management software
Premier Software Solutions: Management software
Wearable technology solutions
MyZone: Wearable technology solutions
Spa software
SpaBooker: Spa software
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Property & Tenders
Pendine Sands, Carmarthenshire
Carmarthenshire County Council
Property & Tenders
Runcorn
Halton Borough Council
Property & Tenders
Diary dates
15-16 Jun 2022
ExCeL London, London, United Kingdom
Diary dates
30-30 Jun 2022
The ICC, Birmingham, Birmingham , United Kingdom
Diary dates
12-13 Sep 2022
Wyndham Lake Buena Vista Disney Springs® Resort, Lake Buena Vista, United States
Diary dates
25-28 Oct 2022
Messe Stuttgart, Germany
Diary dates
25-28 Oct 2022
Ibiza, Ibiza, Spain
Diary dates
01-07 Dec 2022
tbc, Dunedin, New Zealand
Diary dates
17-18 Mar 2023
Tobacco Dock, London, United Kingdom
Diary dates

Health Club Management magazine

2015 issue 7
Health Club Management 2015 issue 7
On the cover: Laura Trott
The Olympic gold medallist on a sporting career that started on a trampoline
3. Editor’s letter: The power of positivity
Operators must harness the power of positive feedback to enhance their services, facilities and brands
8. People profiles: Laura Trott
The cyclist and Olympic gold medallist believes elite sport can enthuse the general public into activity
10. People profiles: Gordon Lott
The founder of Run2Work has a mission to get a million more people running regularly by 2020
11. People profiles: Sharon Cook
Full-body wearable simulations could help leisure operators understand the challenges older people face when moving around their facilities
12. Letters: Write to reply
Technology is changing fitness, but tracking activity in isolation won’t motivate people to stay active, says David Langridge of Fitness First
14. News round-up:
Pure Gym acquires LA fitness, Asda to launch functional studio concept, Nuffield teams up with Microsoft, payasUgym appoints head of brand
24. International news:
Fitness First’s High Performance Centre in Australia, and Japanese airport to feature running track
26. IHRSA update: World leaders
The IHRSA Global 25 presents details of the leading 25 health club operators around the world
28. ukactive update: Rhetoric into Action
ukactive executive director Steven Ward outlines the organisation’s campaign to get Parliament active
29. Diary dates:
This month will see FitPro Live taking place in London, UK
30. Promotional feature: Gladstone
The ability to buy online is key for consumers – so how should membership sales be managed in this context?
32. Interview - Township Yogi:
Elle Matthews, founder of the Township Yogi Project, talks to Kate Cracknell about how the non-profit is changing lives through yoga
38. Retention: What do one million members say?
How can member feedback be gathered and used by the fitness industry to refine its offering? Jon Nasta reports
44. Boutique fitness: Paying for expertise
Ray Algar reports on the rise of the small but perfectly formed boutique fitness operations, and considers the factors behind their success
Health Club Management 2015 issue 7
On the cover: Laura Trott
The Olympic gold medallist on a sporting career that started on a trampoline
48. Payment systems: Easy does it
The easier it is to pay, the more we spend. So how is technology like online wallets and SMS payments impacting the fitness industry?
54. Heart rate training: Take it up a beat
With operators like Orangetheory Fitness putting heart rate training at the core of their offering, we ask our panel of experts where they think the new technology will take us
58. fitness-kit.net special: Heart rate training
Is it time your operation embraced heart rate training? We look at some of the exciting new products in this growing area
60. fitness-kit.net special: Functional training
What are the hot products in functional training? We round up some of the latest launches
62. Market innovation: Pick ’n’ mix
ClassPass targets those who want to cherry pick the classes they attend. Co-founder Payal Kadakia talks about its swift rise to success and expansion beyond New York
64. Promotional feature: Les Mills
Les Mills licensed facilities have 500 more members per club than the global average, says new research
66. Retention series: Retention 3.0
The future of retention is not about reacting to lost members, but about creating proactive customer care. Dr Paul Bedford reports
72. Management series: Follow the leader
According to new research by Deloitte, 86 per cent of UK organisations face leadership issues. Mark Bowden reports
74. European market report: Fitness on the rise
The European fitness market continues its strong growth, according to the latest EuropeActive/Deloitte market report for 2015
78. SIBEC UK review: Ask the experts
We report on some of the pressing issues raised during ‘Question Time’ at this year’s SIBEC UK
80. Supplier showcase:
A spotlight on projects by Precor, Wattbike and Physical Company
90. Research: The right dose
Two studies shed light on exercise guidelines, highlighting how much activity and what intensity is best
Health Club Management magazine
Health Club Management magazine 2014 issue 11
Health Club Management magazine
2014 issue 11
Health Club Management magazine
Health Club Management magazine 2014 issue 10
Health Club Management magazine
2014 issue 10
Health Club Management magazine
Health Club Management magazine 2013 issue 11
Health Club Management magazine
2013 issue 11
Health Club Management magazine
Health Club Management magazine 2013 issue 10
Health Club Management magazine
2013 issue 10
Health Club Management magazine
Health Club Management magazine 2012 issue 11
Health Club Management magazine
2012 issue 11
Health Club Management magazine
Health Club Management magazine 2012 issue 10
Health Club Management magazine
2012 issue 10
Health Club Management magazine
Health Club Management magazine 2011 issue 11
Health Club Management magazine
2011 issue 11
Health Club Management magazine
Health Club Management magazine 2011 issue 10
Health Club Management magazine
2011 issue 10
Health Club Management magazine
Health Club Management magazine 2010 issue 11
Health Club Management magazine
2010 issue 11
Health Club Management magazine
Health Club Management magazine 2010 issue 10
Health Club Management magazine
2010 issue 10
Health Club Management magazine
Health Club Management magazine 2009 issue 11
Health Club Management magazine
2009 issue 11
Health Club Management magazine
Health Club Management magazine 2009 issue 10
Health Club Management magazine
2009 issue 10
1 - 40 of 148
Featured supplier news
Featured supplier news: Fitness industry to gather at Sibec Europe-UK in Portugal this September
Questex’s iconic event Sibec Europe-UK – known as Europe’s leading hosted buyer event for the fitness industry – will take place from 27-30 September at the Anantara Vilamoura Algarve Resort, in Portugal.
Featured supplier news
Featured supplier news: Virtuagym raises €3m investment to fuel innovation in health and fitness technology
Global fitness technology provider Virtuagym has raised a new €3m investment from Icecat, an Amsterdam-based technology company which invests in innovative technology organisations.
Featured operator news
Featured operator news: Serco Leisure wins 10-year Mansfield contract
Following a competitive tendering process, Serco Leisure and its partner More Leisure Community Trust Limited (MLCT) have been awarded a 10-year contract by Mansfield District Council to operate three centres in the town, starting 1 May 2022.
Featured operator news
Featured operator news: New £42m Moorways Sports Village to open on 21 May
Everyone Active will open Moorways Sports Village to the public on Saturday 21 May with a grand opening weekend – in time for the half term holidays.
Video Gallery
Total Vibration Solutions / Floors 4 Gyms / TVS Sports Surfaces
Mindbody, Inc
Mindbody, Inc
Company profiles
Company profile: EMD UK
EMD UK is the national governing body for group exercise. Funded by Sport England, EMD ...
Company profiles
Company profile: Rocca Creative Thinking Limited
Rocca. is a tech organisation specialising in sport and physical activity. It works with NGBs ...
Catalogue Gallery
Click on a catalogue to view it online
Directory
Salt therapy products
Saltability: Salt therapy products
Architects/designers
Zynk Design Consultants: Architects/designers
Skincare
Comfort Zone - Davines S.p.A: Skincare
Fitness equipment
A Panatta Sport Srl: Fitness equipment
trade associations
International SPA Association - iSPA: trade associations
On demand
Fitness On Demand: On demand
Management software
Premier Software Solutions: Management software
Wearable technology solutions
MyZone: Wearable technology solutions
Spa software
SpaBooker: Spa software
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Property & Tenders
Pendine Sands, Carmarthenshire
Carmarthenshire County Council
Property & Tenders
Runcorn
Halton Borough Council
Property & Tenders
Diary dates
15-16 Jun 2022
ExCeL London, London, United Kingdom
Diary dates
30-30 Jun 2022
The ICC, Birmingham, Birmingham , United Kingdom
Diary dates
12-13 Sep 2022
Wyndham Lake Buena Vista Disney Springs® Resort, Lake Buena Vista, United States
Diary dates
25-28 Oct 2022
Messe Stuttgart, Germany
Diary dates
25-28 Oct 2022
Ibiza, Ibiza, Spain
Diary dates
01-07 Dec 2022
tbc, Dunedin, New Zealand
Diary dates
17-18 Mar 2023
Tobacco Dock, London, United Kingdom
Diary dates
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