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FITNESS, HEALTH, WELLNESS
Gold company profile

TRP (powered by Fitronics)

About us   |   Contact us
Fitronics develop effective, user-friendly software for the sport, health and fitness industry to improve member retention, elevate member experiences with automated and targeted communications as well, provide interactive software for coaches to deliver, manage and asses their learners from one place..
Find out more about TRP (powered by Fitronics) here...
TRP (powered by Fitronics): News and press releases
08 May 2024
In today's competitive fitness landscape, the key to success lies not only in providing exceptional facilities but also in cultivating meaningful interactions with members.
04 Mar 2024
CoursePro powered by Fitronics has announced 1 million active members across various sports including swimming, gymnastics, tennis and golf.
04 Jan 2024
Virgin Active has been partnered with CoursePro since 2016 when they initially rolled out the software across their UK estate to support with the management of swim and tennis programmes.
29 Nov 2023
Fitronics is delighted to announce its newest partner to the Consult brand; Keith Smith.
03 Mar 2023
Fitronics MD, Daniel Haywood, is cycling from Lands End to John O’Groats to raise money for Bath Mind in April 2023.
06 Dec 2022
The fitness industry is robust, it’s seen off many recessions and we’re currently going through some tough times. It’s during these times that we need to focus on the where and the what. Where can I get the biggest return and what can I do to maximise this return?
27 Sep 2022
Leading software company Fitronics has launched an all-new website featuring its leading sports and fitness technology brands; The Retention People (TRP), CoursePro (CAP2) and Strive.
TRP (powered by Fitronics): featured in HCM and Fit Tech magazines
Health Club Management 2024 issue 4
Coaching workshops from Keith Smith and Adam Daniel have been designed to empower your team and transform your service
Health Club Management 2023 issue 9
Cheriee Wales reports from the recent Fitronics and Proinsight ConnectCX conference and CoursePro Summit
Health Club Management 2022 issue 11
Each health club has its own requirements and challenges, but the right software solution can make all the difference, as Steph Eaves discovers
Health Club Management 2022 issue 11
Fuel the debate about issues across the industry and share your best practice. We’d love to hear from you – [email protected]
Health Club Management 2022 issue 3
The UK health club sector could grow to engage up to 35 per cent of the population, according to a Fitronics study, reports Marc Jones
About TRP (powered by Fitronics)
CoursePro
The TRP Software Suite
About us

Fitronics is the parent company of TRP, CoursePro and Member Experience Awards and is part of the wider Jonas Group of Companies. They develop effective, user-friendly software for the sport, health and fitness industry to improve member retention, elevate member experiences with automated and targeted communications as well, provide interactive software for coaches to deliver, manage and asses their learners from one place.

Product range and services

TRP Interact is where it all began for Fitronics back in 2001. Our research showed then, and continues to show now, that members who are spoken to when they visit have better retention rates. Interact gives a systematic way of managing your staff ’s gym-floor interactions with members and measuring their effectiveness of retention.
Interact’s ‘Signpost’ functionality allows you to target specific member groups for conversation based on their risk-of-dropout, membership type, join date and more! The software encourages a change of culture and promotes face-to-face communication to develop personable relationships and maintain continuous business.

TRP Digital enables operators to build rule-based, automated email and SMS journeys, using member information such as membership type, age groups, and gender to keep members engaged with tailored content when they are away from your facility. Using our exclusive risk-of-dropout algorithm, you can even set up Digital to automatically reach out to members when they become ‘high-risk’ whilst awarding those who regularly visit the club for their effort. The software allows you to trigger communications right from the on-boarding stage where you can schedule ‘welcome’ emails to check-in on new members a few days later to gain insight into their experience and develop touch points for assistance to maintain a high level of service.

TRP Insight is a Net Promoter Score based member feedback tool built specifically for health and fitness clubs. The user-friendly system allows you to tap into invaluable member feedback at-scale and easily identifies trends to make informed decisions, improve member experience, and grow revenue through referrals and upsells.
TRP (powered by Fitronics) video gallery:
Plans for the next 12 months
Over the next 12 months, we are dedicated to showcasing our newly acquired business, Workflow Asset Management (WAM) to provide our leisure-based customers with an efficient way to manage their assets. WAM’s cloud-based software allows businesses to take control of their asset management and make informed decisions to ensure facilities run smoothly.
Interested in attending? Contact us via [email protected]
Key personnel
Alan O'Riodran, managing director
Marc Jones, head of customer experience
Eddy Graham, sales account manager
Alex James, sales account manager
Peter King, commerical sales manager
Dave Ling, regional account manager
Key customers
We work with over 300 companies globally representing 1,200 facilities across the sector.
Testimonial
“Your willingness to work with us through the pandemic meant and continues to mean a lot to us. The product continues to provide us with valuable input and actionable knowledge. It's essential.”
– Ken Brown, owner, Fitness Incentive
TRP (powered by Fitronics)
Tel: 0330 1280971
Address: 404 Cambridge House, Henry Street, Bath, Somerset, BA1 1BT, United Kingdom
Latest News
Boxing and strength franchise UBX has taken a step closer to realising its ambitions to ...
Latest News
Fitness International has announced the acquisition of XSport Fitness, adding to its portfolio of brands, ...
Latest News
Community Leisure UK (CLUK) and The Richmond Group of Charities have joined forces to support ...
Latest News
Mental Health Swims has been awarded almost £18,000 of lottery money to extend its mission ...
Latest News
Employee wellness app GoJoe has teamed up with Les Mills for a major new content ...
Latest News
Former footballer, David Beckham, has become a strategic investor in health sciences company, Prenetics, which ...
Latest News
Gymbox has partnered with Haringey Council and not-for-profit organisation, Raza Sana, to give opportunities to ...
Latest News
In a bid to get girls more active, Nuffield Health has launched a campaign, Move ...
HCM promotional features
Sponsored
Since EGYM launched at Vivacity, the team has onboarded more than 1,200 members, with a retention rate of 85%
HCM promotional features
Sponsored
Green Gym Group partnered with Xplor Gym for an all-in-one gym management software solution to save time and improve the member experience
HCM promotional features
Sponsored
We all know we need to stand more. Now an exciting new partnership between Physical and Teca Fitness expands this thinking into UK gyms and beyond
HCM promotional features
Sponsored
Life Fitness has reimagined cardio with the launch of its Symbio line which has been designed with advanced biomechanics and offers deep levels of customisation
HCM promotional features
Sponsored
Sustainability in the fitness industry is coming on in leaps and bounds as more operators refurbish their gym equipment to save money and the planet
HCM promotional features
Sponsored
A major refurbishment of Sport Ireland Fitness by Technogym has created a world-class public gym at the home of Irish sport
HCM promotional features
Sponsored
At the heart of the Sydney Swans new headquarters in Australia is an elite player-focused training facility by strength equipment specialist BLK BOX
HCM promotional features
Sponsored
Coaching workshops from Keith Smith and Adam Daniel have been designed to empower your team and transform your service
HCM promotional features
HCM magazine
A new study has found major differences in the way males and females utilise fat during exercise, as Kath Hudson reports
HCM magazine
HCM People

Jonny Wilkinson

Founder, One Living
Trust is the difference between logic and magic. Magic comes in those moments like the World Cup drop kick when you let go and go all in
HCM magazine
Indoor bikes may remain stationary, but the discipline is in constant motion. Innovators tell Steph Eaves how they’re keeping pace with the latest trends
HCM magazine
Charlotte Greenwood talks us through new research from Savanta, which is seeking to deliver a deeper understanding of what motivates consumers
HCM magazine
Dr Tim Anstiss is developing coachbots that are supporting positive behaviour change for operators such as Life Leisure and KA Leisure
Featured supplier news
Featured supplier news: Altrafit introduces custom functional fitness equipment at Third Space
Altrafit has taken further steps to cement its reputation as a provider of high-quality, affordable functional fitness equipment that is built to last with the development and introduction of a new functional fitness keg for luxury gym operator, Third Space.
Featured supplier news
Featured supplier news: THFI’s new online coaching course partners with FITR: launch your business confidently post-completion
In today's rapidly evolving fitness industry, where many online courses promise secret formulas for entrepreneurial success, the reality is that few provide the necessary knowledge to thrive in this fast-changing profession.
Supplier Showcases
Supplier showcase - Safe Space: Delivering the vision
Catalogue Gallery
Click on a catalogue to view it online
Featured press releases
Everyone Active press release: Green light for Northcroft Leisure Centre £4.6 million refurbishment
Northcroft Leisure Centre in Newbury is set for a major transformation as a result of a £4.6million investment from West Berkshire Council.
Featured press releases
Greenwich Leisure Limited press release: Better's summer of sport – activities for kids & families
Charitable leisure social enterprise GLL – which operate facilities in partnership with 50 local authorities under the ‘Better’ brand – has announced a sizzling summer of kids and family activities to coincide with the school holidays.
Directory
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Snowroom
TechnoAlpin SpA: Snowroom
Cryotherapy
Art of Cryo: Cryotherapy
Spa software
SpaBooker: Spa software
Lockers
Fitlockers: Lockers
salt therapy products
Saltability: salt therapy products
Property & Tenders
Jersey
Jersey War Tunnels
Property & Tenders
Chiswick, Gillingham, York and Nottingham
Savills
Property & Tenders
Diary dates
03-05 Sep 2024
IMPACT Exhibition Center, Bangkok, Thailand
Diary dates
08-10 Sep 2024
Wyndham® Lake Buena Vista Disney Springs™ Resort, Lake Buena Vista, United States
Diary dates
19-19 Sep 2024
The Salil Hotel Riverside - Bangkok, Bangkok 10120, Thailand
Diary dates
20-22 Sep 2024
Locations worldwide,
Diary dates
01-04 Oct 2024
REVĪVŌ Wellness Resort Nusa Dua Bali, Kabupaten Badung, Indonesia
Diary dates
09-13 Oct 2024
Soneva Fushi, Maldives
Diary dates
10 Oct 2024
QEII Conference Centre, London,
Diary dates
22-25 Oct 2024
Messe Stuttgart, Germany
Diary dates
24-24 Oct 2024
QEII Conference Centre, London, United Kingdom
Diary dates
04-07 Nov 2024
In person, St Andrews, United Kingdom
Diary dates
04-06 Feb 2025
Coventry Building Society Arena, Coventry, United Kingdom
Diary dates
11-13 Feb 2025
Fairmont Riyadh , Saudi Arabia
Diary dates
10-13 Apr 2025
Exhibition Centre , Cologne, Germany
Diary dates
07-07 Jun 2025
Worldwide, Various,
Diary dates
28-31 Oct 2025
Koelnmesse, Cologne, Germany
Diary dates
Gold company profile

TRP (powered by Fitronics)

About us   |   Contact us
Fitronics develop effective, user-friendly software for the sport, health and fitness industry to improve member retention, elevate member experiences with automated and targeted communications as well, provide interactive software for coaches to deliver, manage and asses their learners from one place..
Find out more about TRP (powered by Fitronics) here...
TRP (powered by Fitronics): News and press releases
08 May 2024
In today's competitive fitness landscape, the key to success lies not only in providing exceptional facilities but also in cultivating meaningful interactions with members.
04 Mar 2024
CoursePro powered by Fitronics has announced 1 million active members across various sports including swimming, gymnastics, tennis and golf.
04 Jan 2024
Virgin Active has been partnered with CoursePro since 2016 when they initially rolled out the software across their UK estate to support with the management of swim and tennis programmes.
29 Nov 2023
Fitronics is delighted to announce its newest partner to the Consult brand; Keith Smith.
03 Mar 2023
Fitronics MD, Daniel Haywood, is cycling from Lands End to John O’Groats to raise money for Bath Mind in April 2023.
06 Dec 2022
The fitness industry is robust, it’s seen off many recessions and we’re currently going through some tough times. It’s during these times that we need to focus on the where and the what. Where can I get the biggest return and what can I do to maximise this return?
27 Sep 2022
Leading software company Fitronics has launched an all-new website featuring its leading sports and fitness technology brands; The Retention People (TRP), CoursePro (CAP2) and Strive.
TRP (powered by Fitronics): featured in HCM and Fit Tech magazines
Health Club Management 2024 issue 4
Coaching workshops from Keith Smith and Adam Daniel have been designed to empower your team and transform your service
Health Club Management 2023 issue 9
Cheriee Wales reports from the recent Fitronics and Proinsight ConnectCX conference and CoursePro Summit
Health Club Management 2022 issue 11
Each health club has its own requirements and challenges, but the right software solution can make all the difference, as Steph Eaves discovers
Health Club Management 2022 issue 11
Fuel the debate about issues across the industry and share your best practice. We’d love to hear from you – [email protected]
Health Club Management 2022 issue 3
The UK health club sector could grow to engage up to 35 per cent of the population, according to a Fitronics study, reports Marc Jones
About TRP (powered by Fitronics)
CoursePro
The TRP Software Suite
About us

Fitronics is the parent company of TRP, CoursePro and Member Experience Awards and is part of the wider Jonas Group of Companies. They develop effective, user-friendly software for the sport, health and fitness industry to improve member retention, elevate member experiences with automated and targeted communications as well, provide interactive software for coaches to deliver, manage and asses their learners from one place.

Product range and services

TRP Interact is where it all began for Fitronics back in 2001. Our research showed then, and continues to show now, that members who are spoken to when they visit have better retention rates. Interact gives a systematic way of managing your staff ’s gym-floor interactions with members and measuring their effectiveness of retention.
Interact’s ‘Signpost’ functionality allows you to target specific member groups for conversation based on their risk-of-dropout, membership type, join date and more! The software encourages a change of culture and promotes face-to-face communication to develop personable relationships and maintain continuous business.

TRP Digital enables operators to build rule-based, automated email and SMS journeys, using member information such as membership type, age groups, and gender to keep members engaged with tailored content when they are away from your facility. Using our exclusive risk-of-dropout algorithm, you can even set up Digital to automatically reach out to members when they become ‘high-risk’ whilst awarding those who regularly visit the club for their effort. The software allows you to trigger communications right from the on-boarding stage where you can schedule ‘welcome’ emails to check-in on new members a few days later to gain insight into their experience and develop touch points for assistance to maintain a high level of service.

TRP Insight is a Net Promoter Score based member feedback tool built specifically for health and fitness clubs. The user-friendly system allows you to tap into invaluable member feedback at-scale and easily identifies trends to make informed decisions, improve member experience, and grow revenue through referrals and upsells.
TRP (powered by Fitronics)
Tel: 0330 1280971
Address: 404 Cambridge House, Henry Street, Bath, Somerset, BA1 1BT, United Kingdom
TRP (powered by Fitronics) video gallery:
Key personnel
Alan O'Riodran, managing director
Marc Jones, head of customer experience
Eddy Graham, sales account manager
Alex James, sales account manager
Peter King, commerical sales manager
Dave Ling, regional account manager
Key customers
We work with over 300 companies globally representing 1,200 facilities across the sector.
Plans for the next 12 months
Over the next 12 months, we are dedicated to showcasing our newly acquired business, Workflow Asset Management (WAM) to provide our leisure-based customers with an efficient way to manage their assets. WAM’s cloud-based software allows businesses to take control of their asset management and make informed decisions to ensure facilities run smoothly.
Interested in attending? Contact us via [email protected]
Testimonial
“Your willingness to work with us through the pandemic meant and continues to mean a lot to us. The product continues to provide us with valuable input and actionable knowledge. It's essential.”
– Ken Brown, owner, Fitness Incentive
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