Life Fitness (UK) Ltd
Life Fitness (UK) Ltd
Life Fitness (UK) Ltd
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Health Club Management

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Silver company profile

Fitronics (CoursePro and TRP)

CoursePro
The TRP Software Suite
What we can do for you
Fitronics is the company behind The Retention People (TRP) and CoursePro.

CoursePro is a comprehensive, end-to-end sports course management system.

TRP’s software is designed to help gyms, leisure centres, and health and fitness clubs improve retention by improving their member experience.

The Fitronics team is sport, health, and fitness through-and-through; with many of our staff boasting a background in facility operations. This means we truly understand our customers' needs and challenges and can work closely with them to become an invaluable extension of their team.

Key products and services

CoursePro:
CoursePro is a comprehensive, end-to-end sports course management system used by everyone from small independent swim schools through to large leisure trusts and national operators. CoursePro’s goals are simple, to save you time spent on course admin and improve your customer experience. CoursePro’s key features include TeacherPortal, which allows those running your sessions to mark registers and do pupil assessments in-class, and HomePortal, which allows parents to track their child’s progress and pay their fees.

TRP Insight:
Insight is a Net Promoter Score® based member feedback tool built specifically for health and fitness clubs. The user-friendly system allows you to tap into invaluable member feedback at-scale and easily identify trends in responses to make informed business decisions.

TRP Digital:
Digital allows you to quickly and easily build rule-based, automated email and SMS journeys using member information from your member management system such as membership type, age group, and gender to keep your members engaged when they are away from your facility with content that is tailored to them. Using our exclusive risk-of-dropout algorithm, you can even set up Digital to automatically reach out to members when they become ‘high-risk’ to re-engage them.

TRP Interact:
Interact is where it all began for Fitronics, back in 2002! Our research showed then, and continues to show now, that members who are spoken to when they visit have better retention rates. Simple. Interact gives you a systematic way of managing your staff’s gym-floor interactions with members and measuring their effectiveness in terms of retention. Interact’s ‘Signpost’ functionality allows you to target specific member groups for conversation based on their risk-of-dropout, membership type, join date etc.
Fitronics (CoursePro and TRP) video gallery:
Plans for the next 12 months
In the short-term our focus is helping our customers across the UK to reopen their doors as the latest lockdown restrictions are lifted.

Looking further into the year; we will continue to enhance and improve our offerings to make them more and more valuable to our customers. This will include a revamp of TRP’s Digital and Interact software, significant enhancements to CoursePro’s HomePortal and online joining modules, new integrations with online fitness platforms, working with governing bodies to support youth athlete development, and an exciting new industry research study with Dr Melvyn Hillsdon.
Key personnel
Daniel Haywood, Managing Director
Marc Jones, Head of Commercial
Eddy Graham, Sales Account Manager
Rob Howes, Sales Account Manager
Tom Doodson, Sales Account Manager
Mark Lewis, Senior Customer Engagement Coach
Julie Allen, Customer Engagement Coach
Key customers
Fitronics works with over 300 companies globally representing 1,200 facilities; from small, independent swim schools using our CoursePro software to manage their courses to large leisure trusts and national gym chains using our TRP software to manage their member experience.
Testimonial
“Your willingness to work with us through the pandemic meant and continues to mean a lot to us. The product continues to provide us with valuable input and actionable knowledge. It's essential.”
– Ken Brown, Owner, Fitness Incentive
Fitronics (CoursePro and TRP)
Tel: 03301280971
Address: House of Fitronics, 4 & 5 Palace Yard Mews, Bath, Somerset, BA1 2NH, United Kingdom
Daniel Haywood, Managing Director
Latest News
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HCM Magazine
Sponsored
Jo Farrier, head of commercial and resources at Active Northumberland, talks about how a strategic partnership with Technogym is changing public perceptions of council leisure facilities
HCM Magazine
Sponsored
With gyms reopening as the fitness industry recovers from the impact of lockdowns, members are seeking social interaction and engaging training experiences in a small group setting
HCM Magazine
Product innovation
“A great atmosphere is just as important to the fitness journey as the right workout routine, says LEDSnaps’ CEO, Ian Kirby
HCM Magazine
Sponsored
Empowered Brands has strengthened its leadership team with the appointment of a new chair and CEO following the untimely death of founder, Jan Spaticchia
HCM Magazine
Research
The results from the first Moving Communities Customer Experience survey present a positive picture of overall satisfaction with local authority facilities, explains Mike Hill
HCM Magazine
Training
Six months on from the launch of its Kickstart programme, The Gym Group is hiring the majority of trainees, as Liz Terry reports
HCM Magazine
Profile
Urban Health Club is a key element of the collaborative, future-facing, urban regeneration development that is Urban Harbor. Its founder and CEO tells Kate Cracknell about his desire to create something new, extraordinary and beautiful, while at the same time improving people’s health
HCM Magazine
HCM magazine
Rigs have been central to gyms for years. Now suppliers tell us how they’re evolving to meet the changing needs of clubs and clients
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Premier Global NASM is setting personal trainers up for sustainable success with the launch of its online training bundle and app
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With local authority facility management companies and councils under financial pressure due to the pandemic and issues emerging around health inequalities, will we see a trend towards councils insourcing the management of facilities? Kath Hudson rounds up views
Featured supplier news
Featured supplier news: miha bodytec EMS-PT: an irresistible way to boost your in-club offer
Post pandemic, technology continues to shape the way consumers access fitness. Apps and wearables are helping people reach their goals while digital offerings – which grew exponentially during lockdowns – continue to thrive.
Featured supplier news
Featured supplier news: FunXtion enhance interactive workouts with the launch of Virtual Player
Digital meets personal with the new Virtual Player from FunXtion, experts in interactive fitness, which allows clubs to stream and schedule world class virtual classes anytime, providing an interactive workout experience on the gym floor, functional area or directly to members at home via an app.
Featured operator news
Featured operator news: Being active helps Parkwood Leisure customers save the NHS £16m
Parkwood Leisure, one of the UK’s leading public leisure facilities operators, helped prevent more than 7,000 cases of stroke, dementia, depression and type 2 diabetes in 2019, saving the NHS £16 million, a new social value report has shown.
Featured operator news
Featured operator news: Everyone Active bolsters Everyone on Demand and enters second year with five new partnerships
Everyone Active has signed a number of new deals which will see the operator strengthen its digital product offering, Everyone on Demand.
Supplier Showcases
Supplier showcase - Safe Space: Changing concept
Catalogue Gallery
Click on a catalogue to view it online
Directory
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Spa software
SpaBooker: Spa software
Lockers/interior design
Fitlockers: Lockers/interior design
Salt therapy products
Saltability: Salt therapy products
Exercise equipment
Pendex Fisio S.L.: Exercise equipment
Architects/designers
Zynk Design Consultants: Architects/designers
Fitness equipment
Precor: Fitness equipment
Wearable technology solutions
MyZone: Wearable technology solutions
Red Light Therapy
 Red Light Rising: Red Light Therapy
Uniforms
Service Sport: Uniforms
Property & Tenders
Newport, Shropshire
Lilleshall Sports Academy
Property & Tenders
Pendine Sands, Carmarthenshire
Carmarthenshire County Council
Property & Tenders
Diary dates
18-19 Sep 2021
Locations worldwide,
Diary dates
21-24 Sep 2021
Messe Stuttgart, Germany
Diary dates
13-14 Oct 2021
Online,
Diary dates
04-07 Nov 2021
Exhibition Centre , Cologne, Germany
Diary dates
01-03 Feb 2022
Coventry Building Society Arena, Coventry, United Kingdom
Diary dates
15-16 Jun 2022
ExCeL London, London, United Kingdom
Diary dates
01-07 Dec 2022
tbc, Dunedin, New Zealand
Diary dates

Silver company profile

Fitronics (CoursePro and TRP)

CoursePro
The TRP Software Suite
What we can do for you
Fitronics is the company behind The Retention People (TRP) and CoursePro.

CoursePro is a comprehensive, end-to-end sports course management system.

TRP’s software is designed to help gyms, leisure centres, and health and fitness clubs improve retention by improving their member experience.

The Fitronics team is sport, health, and fitness through-and-through; with many of our staff boasting a background in facility operations. This means we truly understand our customers' needs and challenges and can work closely with them to become an invaluable extension of their team.

Key products and services

CoursePro:
CoursePro is a comprehensive, end-to-end sports course management system used by everyone from small independent swim schools through to large leisure trusts and national operators. CoursePro’s goals are simple, to save you time spent on course admin and improve your customer experience. CoursePro’s key features include TeacherPortal, which allows those running your sessions to mark registers and do pupil assessments in-class, and HomePortal, which allows parents to track their child’s progress and pay their fees.

TRP Insight:
Insight is a Net Promoter Score® based member feedback tool built specifically for health and fitness clubs. The user-friendly system allows you to tap into invaluable member feedback at-scale and easily identify trends in responses to make informed business decisions.

TRP Digital:
Digital allows you to quickly and easily build rule-based, automated email and SMS journeys using member information from your member management system such as membership type, age group, and gender to keep your members engaged when they are away from your facility with content that is tailored to them. Using our exclusive risk-of-dropout algorithm, you can even set up Digital to automatically reach out to members when they become ‘high-risk’ to re-engage them.

TRP Interact:
Interact is where it all began for Fitronics, back in 2002! Our research showed then, and continues to show now, that members who are spoken to when they visit have better retention rates. Simple. Interact gives you a systematic way of managing your staff’s gym-floor interactions with members and measuring their effectiveness in terms of retention. Interact’s ‘Signpost’ functionality allows you to target specific member groups for conversation based on their risk-of-dropout, membership type, join date etc.
Fitronics (CoursePro and TRP) video gallery:
Plans for the next 12 months
In the short-term our focus is helping our customers across the UK to reopen their doors as the latest lockdown restrictions are lifted.

Looking further into the year; we will continue to enhance and improve our offerings to make them more and more valuable to our customers. This will include a revamp of TRP’s Digital and Interact software, significant enhancements to CoursePro’s HomePortal and online joining modules, new integrations with online fitness platforms, working with governing bodies to support youth athlete development, and an exciting new industry research study with Dr Melvyn Hillsdon.
Key personnel
Daniel Haywood, Managing Director
Marc Jones, Head of Commercial
Eddy Graham, Sales Account Manager
Rob Howes, Sales Account Manager
Tom Doodson, Sales Account Manager
Mark Lewis, Senior Customer Engagement Coach
Julie Allen, Customer Engagement Coach
Key customers
Fitronics works with over 300 companies globally representing 1,200 facilities; from small, independent swim schools using our CoursePro software to manage their courses to large leisure trusts and national gym chains using our TRP software to manage their member experience.
Testimonial
“Your willingness to work with us through the pandemic meant and continues to mean a lot to us. The product continues to provide us with valuable input and actionable knowledge. It's essential.”
– Ken Brown, Owner, Fitness Incentive
Fitronics (CoursePro and TRP)
Tel: 03301280971
Address: House of Fitronics, 4 & 5 Palace Yard Mews, Bath, Somerset, BA1 2NH, United Kingdom
Daniel Haywood, Managing Director
Featured supplier news
Featured supplier news: miha bodytec EMS-PT: an irresistible way to boost your in-club offer
Post pandemic, technology continues to shape the way consumers access fitness. Apps and wearables are helping people reach their goals while digital offerings – which grew exponentially during lockdowns – continue to thrive.
Featured supplier news
Featured supplier news: FunXtion enhance interactive workouts with the launch of Virtual Player
Digital meets personal with the new Virtual Player from FunXtion, experts in interactive fitness, which allows clubs to stream and schedule world class virtual classes anytime, providing an interactive workout experience on the gym floor, functional area or directly to members at home via an app.
Featured operator news
Featured operator news: Being active helps Parkwood Leisure customers save the NHS £16m
Parkwood Leisure, one of the UK’s leading public leisure facilities operators, helped prevent more than 7,000 cases of stroke, dementia, depression and type 2 diabetes in 2019, saving the NHS £16 million, a new social value report has shown.
Featured operator news
Featured operator news: Everyone Active bolsters Everyone on Demand and enters second year with five new partnerships
Everyone Active has signed a number of new deals which will see the operator strengthen its digital product offering, Everyone on Demand.
Supplier Showcases
Supplier showcase - Safe Space: Changing concept
Catalogue Gallery
Click on a catalogue to view it online
Directory
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Spa software
SpaBooker: Spa software
Lockers/interior design
Fitlockers: Lockers/interior design
Salt therapy products
Saltability: Salt therapy products
Exercise equipment
Pendex Fisio S.L.: Exercise equipment
Architects/designers
Zynk Design Consultants: Architects/designers
Fitness equipment
Precor: Fitness equipment
Wearable technology solutions
MyZone: Wearable technology solutions
Red Light Therapy
 Red Light Rising: Red Light Therapy
Uniforms
Service Sport: Uniforms
Property & Tenders
Newport, Shropshire
Lilleshall Sports Academy
Property & Tenders
Pendine Sands, Carmarthenshire
Carmarthenshire County Council
Property & Tenders
Diary dates
18-19 Sep 2021
Locations worldwide,
Diary dates
21-24 Sep 2021
Messe Stuttgart, Germany
Diary dates
13-14 Oct 2021
Online,
Diary dates
04-07 Nov 2021
Exhibition Centre , Cologne, Germany
Diary dates
01-03 Feb 2022
Coventry Building Society Arena, Coventry, United Kingdom
Diary dates
15-16 Jun 2022
ExCeL London, London, United Kingdom
Diary dates
01-07 Dec 2022
tbc, Dunedin, New Zealand
Diary dates
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Life Fitness (UK) Ltd
Life Fitness (UK) Ltd