Latest
issue
GET HCM
magazine
Sign up for the FREE digital edition of HCM magazine and also get the HCM ezine and breaking news email alerts.
Not right now, thanksclose this window I've already subscribed!
The Leisure Media Company Ltd
The Leisure Media Company Ltd
The Leisure Media Company Ltd
Follow Health Club Management on Twitter Like Health Club Management on Facebook Join the discussion with Health Club Management on LinkedIn
FITNESS, HEALTH, WELLNESS

features

Interview – Equinox: Verena Haller & Aaron Richter

Well known for its innovation in both fitness and design, the US-based Equinox chain of health clubs is expanding into hotels. We find out what’s in store for customers and members

Published in Health Club Management 2016 issue 10
Verena Haller (pictured) and Aaron Richter say they are in the business of creating experiences, not spaces
Verena Haller (pictured) and Aaron Richter say they are in the business of creating experiences, not spaces
Long term, what brand wouldn’t want to go global? London is always appealing to us, and further down the line there’s the potential for Spain, Asia, Australia - Verena Haller

VERENA HALLER

In May 2015, Equinox announced it was moving into the hotel sector. Can you tell us more?
With the strong lifestyle brand we already have in Equinox, we believe it’s a natural progression for us to move into the hotel sector with an upscale, fitness-focused hospitality offering.
We’re focusing not just on creating a hotel, but on creating a hotel that truly delivers substance with style, embracing Equinox’s expertise in movement, nutrition and regeneration. We want to create a unique experience that allows our guests to take their lifestyle on the road.

When will the first hotel open?
The first hotel is due to open in Manhattan at the beginning of 2019, at Hudson Yards. It will feature a 60,000sq ft fitness club – Equinox’s largest – as well as swimming pools and a spa.
However, there are many enticing opportunities emerging in other cities too, and it’s possible that one of these locations might yet open its doors before Hudson Yards. 

What are your roll-out plans?
We’re focusing on markets in the United States where we’re already well-established as a brand – cities such as Los Angeles, Chicago, San Francisco and Miami. However, we’re also looking at other cities where we feel we could make our mark in the hotel market, such as Seattle and Houston.

And long term, what brand wouldn’t want to go global? London is always appealing to us, especially since we already have our Kensington fitness club doing so well there. Further down the line, there’s also the potential for expansion to Spain, Asia, Australia…

I truly believe, after people see our first few hotels open, that they will be hungry for more from us.

How will your hotels stand out from a design perspective?
Our brand DNA at Equinox is ‘elevated and provocative’, and this is the foundation from which we build. We aren’t talking about luxury – we’re talking about an elevated experience across all levels and senses.

This influences everything from material selection and handcrafted details to lighting, scent, sound and much more. We want to bring all these elements together in a way that’s stimulating, alluring and provocative.

We want to create a balanced juxtaposition between softer, more textile cues and bold, powerful yet welcoming hotel architecture. In the end, we want to ensure we’re creating experiences, not just spaces. 

AARON RICHTER

You opened your first UK health club in 2012, in London. Is it different from your US clubs?
Yes, there are a few things we did differently in the UK. There’s a significant boxing and personal training demand, and we created one of our first dedicated café lounges there as we found people in the UK were using clubs more heavily as social spaces. The US is now catching up quickly in this respect.

The building itself played a significant role. The space we found in Kensington was extraordinary. It’s the old Art Deco Derry and Toms building – the birthplace of Biba – so there was a lot of history around it. However, if it had been in New York, we probably wouldn’t have done it because it’s five stories up and has a very demure entrance.

We were definitely concerned about entering a new market with something that was so discreet, but what we’re finding is that in London being discreet is actually a very positive thing. People like being in the know, and they like being able to find somewhere a bit out of the way. It’s a point of pride in London because it’s such a complex city.

What are the biggest considerations when designing a health club?
All our health clubs look very different, but there’s a common thread we strive towards – something I call ‘aspirational design’. We want our members to feel elevated and aspire to achieve.
But the operational needs are important too. We think of ourselves as set designers for the trainers and staff in the club – it’s important for us to set the stage for the talent working in the club. That’s the base line: having the storage in the right place, the mirrors at the right height, the lighting and sound levels… all the stuff they need to create the moment for them to connect with a guest.

What are you currently working on?
We’re actively developing a number of health club properties – mostly in the US, where we’re opening 10 new clubs in the second half of 2016, but also in the UK and Canada. We’re in lease negotiations for multiple sites in London, and opened our third Canadian club last month, in Vancouver.

How do you approach the design of a health club?
For a long time, the health club industry has been neglected in terms of design – clubs have been functional only. I approach things from a different angle.

I don’t try to compete with other health clubs from a design point of view. Instead I try and compete with the wider leisure industry – with restaurants, hotels and retail – and also with the homes people live in. I think we need to be on a par with those types of facilities in order to succeed and build our brand and reputation.

The challenge is always to ask a lot of questions about the experience we can provide for customers which goes above and beyond great fitness. The same philosophy will apply when it comes to the development of Equinox hotels.

Sign up here to get HCM's weekly ezine and every issue of HCM magazine free on digital.
Verena Haller and Aaron Richter (pictured) say they are in the business of creating experiences, not spaces
Verena Haller and Aaron Richter (pictured) say they are in the business of creating experiences, not spaces
As well as building new facilities, Equinox has also revived some historic buildings
As well as building new facilities, Equinox has also revived some historic buildings
The Equinox facility in Huntington Beach, California, pushes the boundaries of modern health club design
The Equinox facility in Huntington Beach, California, pushes the boundaries of modern health club design
The Equinox facility in Huntington Beach, California, pushes the boundaries of modern health club design
The Equinox facility in Huntington Beach, California, pushes the boundaries of modern health club design
The Equinox facility in Huntington Beach, California, pushes the boundaries of modern health club design
The Equinox facility in Huntington Beach, California, pushes the boundaries of modern health club design
Equinox aims for ‘aspirational design’ in all its health clubs
Equinox aims for ‘aspirational design’ in all its health clubs
Equinox clubs are sympathetic to the space
Equinox clubs are sympathetic to the space
Equinox clubs are sympathetic to the space: London’s Kensington club respects its Art Deco history
Equinox clubs are sympathetic to the space: London’s Kensington club respects its Art Deco history
Equinox clubs are sympathetic to the space
Equinox clubs are sympathetic to the space
https://www.leisureopportunities.co.uk/images/436168_830209.jpg
How to create experience, not spaces: We asked the design gurus from Equinox
Verena Haller, SVP FOR DESIGN, Equinox Hotels Aaron Richter, VP OF DESIGN, Equinox Health Clubs,US-based Equinox, health clubs, hotels, wellness-focused hotels, Verena Haller, Aaron Richter
HCM magazine
HCM People

Jen Holland

CEO: Edinburgh Leisure
Edinburgh Council will have a £143m budget shortfall by 2028/29 and so must find ways to become more efficient
HCM magazine
Fitstop is growing well. In 2023 it added 45 locations and launched in New Zealand, Singapore and the US. It has grown sustainably and has great founder-led energy
HCM magazine
We have a fantastic opportunity in front of us to realise our vision of a happier and healthier world
HCM magazine
HCM People

Belinda Steward

MD of leisure, health and wellbeing, Places Leisure Places Leisure
We need to make it automatic that when people go to their doctor, they’re offered exercise rather than medication where appropriate
HCM magazine
The Elevate trade show and conference comes to London next month. HCM gives the low down on what to look out for
HCM promotional features
Sponsored
Coaching workshops from Keith Smith and Adam Daniel have been designed to empower your team and transform your service
HCM promotional features
Sponsored
Francesca Cooper-Boden says health assessment services can boost health club retention
HCM promotional features
Sponsored
The partnership between PureGym and Belfast-based supplier BLK BOX is transforming the gym floor
HCM promotional features
Sponsored
Nuffield Health has worked with ServiceSport UK for more than ten years, ensuring the equipment in its clubs is commercially optimised
HCM promotional features
Sponsored
The New Keiser M3i Studio Bike brings ride data to life to engage and delight members
HCM promotional features
Sponsored
University of Sheffield Sport has opened the doors of its flagship Goodwin Sports Centre following a major refurbishment
HCM promotional features
Sponsored
GymNation is pioneering the future of fitness with software specialist Perfect Gym providing a scalable tech platform to power and sustain its growth
HCM promotional features
Sponsored
Operators, prepare to revolutionise the way members connect with personal trainers in your club, with the ground-breaking Brawn platform.
HCM promotional features
Sponsored
Epassi, a provider of workplace wellness benefits, is creating a fitter and more productive workforce, one membership at a time 
HCM promotional features
Latest News
Speaking to HCM, global CEO of Lift Brands, Ty Menzies, has confirmed that the company ...
Latest News
Planet Fitness has announced the repurchase of 314,000 shares at a rate of US$20 million. ...
Latest News
Xponential Fitness today indefinitely suspended founder and CEO, Anthony Geisler, saying it had been notified ...
Latest News
Fast Fitness Japan, master franchisee of Anytime Fitness in Japan, has acquired Eighty-8 Health & ...
Latest News
Xplor Technologies has unveiled a financing solution for small businesses, which aims to counter the ...
Latest News
HoloBike, a holographic training bike that simulates trail rides in lifelike 3D, is aiming to ...
Latest News
Peloton Interactive Inc is believed to be working to get its costs under control in ...
Latest News
Equinox, has teamed up with health platform, Function Health, to offer 100 comprehensive laboratory tests, ...
Featured supplier news
Featured supplier news: Empower your team, transform your service – elevate with coaching workshops
In today's competitive fitness landscape, the key to success lies not only in providing exceptional facilities but also in cultivating meaningful interactions with members.
Featured supplier news
Featured supplier news: Group exercise complaints now a thing of the past for Reynolds Group
Complaints about group exercise have become a thing of the past for the Reynolds Group thanks to its partnership with CoverMe, a digital platform that simplifies group exercise and PT management for clubs and instructors.
Company profiles
Company profile: Everyone Active
Everyone Active's aim is to get communities active, engaged and entertained through our wide-ranging activities ...
Company profiles
Company profile: BLK BOX
BLK BOX is recognised as a trusted authority in strength equipment and facility design. Through ...
Supplier Showcase
Supplier showcase - Jon Williams
Catalogue Gallery
Click on a catalogue to view it online
Featured press releases
CoverMe Ltd press release: Roehampton Club raises the bar for class cover with CoverMe
Roehampton Club is an exclusive club in south London catering for 5,000 members, which prides itself on delivering exceptional fitness experiences.
Featured press releases
ABC Trainerize press release: New ABC Trainerize Webinar: How to earn more with clients and members you already have
ABC Trainerize, a leading software platform for the fitness industry, recently ran a webinar for studio and gym owners on how to increase gym revenue with Gym Launch CEO, Cale Owen.
Directory
Cryotherapy
Art of Cryo: Cryotherapy
salt therapy products
Saltability: salt therapy products
Lockers
Fitlockers: Lockers
Spa software
SpaBooker: Spa software
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Snowroom
TechnoAlpin SpA: Snowroom
Property & Tenders
Loughton, IG10
Knight Frank
Property & Tenders
Grantham, Leicestershire
Belvoir Castle
Property & Tenders
Diary dates
23-24 May 2024
Large Hall of the Chamber of Commerce (Erbprinzenpalais), Wiesbaden, Germany
Diary dates
30 May - 02 Jun 2024
Rimini Exhibition Center, Rimini, Italy
Diary dates
08-08 Jun 2024
Worldwide, Various,
Diary dates
11-13 Jun 2024
Raffles City Convention Centre, Singapore, Singapore
Diary dates
12-13 Jun 2024
ExCeL London, London, United Kingdom
Diary dates
03-05 Sep 2024
IMPACT Exhibition Center, Bangkok, Thailand
Diary dates
19-19 Sep 2024
The Salil Hotel Riverside - Bangkok, Bangkok 10120, Thailand
Diary dates
01-04 Oct 2024
REVĪVŌ Wellness Resort Nusa Dua Bali, Kabupaten Badung, Indonesia
Diary dates
22-25 Oct 2024
Messe Stuttgart, Germany
Diary dates
24-24 Oct 2024
QEII Conference Centre, London, United Kingdom
Diary dates
04-07 Nov 2024
In person, St Andrews, United Kingdom
Diary dates

features

Interview – Equinox: Verena Haller & Aaron Richter

Well known for its innovation in both fitness and design, the US-based Equinox chain of health clubs is expanding into hotels. We find out what’s in store for customers and members

Published in Health Club Management 2016 issue 10
Verena Haller (pictured) and Aaron Richter say they are in the business of creating experiences, not spaces
Verena Haller (pictured) and Aaron Richter say they are in the business of creating experiences, not spaces
Long term, what brand wouldn’t want to go global? London is always appealing to us, and further down the line there’s the potential for Spain, Asia, Australia - Verena Haller

VERENA HALLER

In May 2015, Equinox announced it was moving into the hotel sector. Can you tell us more?
With the strong lifestyle brand we already have in Equinox, we believe it’s a natural progression for us to move into the hotel sector with an upscale, fitness-focused hospitality offering.
We’re focusing not just on creating a hotel, but on creating a hotel that truly delivers substance with style, embracing Equinox’s expertise in movement, nutrition and regeneration. We want to create a unique experience that allows our guests to take their lifestyle on the road.

When will the first hotel open?
The first hotel is due to open in Manhattan at the beginning of 2019, at Hudson Yards. It will feature a 60,000sq ft fitness club – Equinox’s largest – as well as swimming pools and a spa.
However, there are many enticing opportunities emerging in other cities too, and it’s possible that one of these locations might yet open its doors before Hudson Yards. 

What are your roll-out plans?
We’re focusing on markets in the United States where we’re already well-established as a brand – cities such as Los Angeles, Chicago, San Francisco and Miami. However, we’re also looking at other cities where we feel we could make our mark in the hotel market, such as Seattle and Houston.

And long term, what brand wouldn’t want to go global? London is always appealing to us, especially since we already have our Kensington fitness club doing so well there. Further down the line, there’s also the potential for expansion to Spain, Asia, Australia…

I truly believe, after people see our first few hotels open, that they will be hungry for more from us.

How will your hotels stand out from a design perspective?
Our brand DNA at Equinox is ‘elevated and provocative’, and this is the foundation from which we build. We aren’t talking about luxury – we’re talking about an elevated experience across all levels and senses.

This influences everything from material selection and handcrafted details to lighting, scent, sound and much more. We want to bring all these elements together in a way that’s stimulating, alluring and provocative.

We want to create a balanced juxtaposition between softer, more textile cues and bold, powerful yet welcoming hotel architecture. In the end, we want to ensure we’re creating experiences, not just spaces. 

AARON RICHTER

You opened your first UK health club in 2012, in London. Is it different from your US clubs?
Yes, there are a few things we did differently in the UK. There’s a significant boxing and personal training demand, and we created one of our first dedicated café lounges there as we found people in the UK were using clubs more heavily as social spaces. The US is now catching up quickly in this respect.

The building itself played a significant role. The space we found in Kensington was extraordinary. It’s the old Art Deco Derry and Toms building – the birthplace of Biba – so there was a lot of history around it. However, if it had been in New York, we probably wouldn’t have done it because it’s five stories up and has a very demure entrance.

We were definitely concerned about entering a new market with something that was so discreet, but what we’re finding is that in London being discreet is actually a very positive thing. People like being in the know, and they like being able to find somewhere a bit out of the way. It’s a point of pride in London because it’s such a complex city.

What are the biggest considerations when designing a health club?
All our health clubs look very different, but there’s a common thread we strive towards – something I call ‘aspirational design’. We want our members to feel elevated and aspire to achieve.
But the operational needs are important too. We think of ourselves as set designers for the trainers and staff in the club – it’s important for us to set the stage for the talent working in the club. That’s the base line: having the storage in the right place, the mirrors at the right height, the lighting and sound levels… all the stuff they need to create the moment for them to connect with a guest.

What are you currently working on?
We’re actively developing a number of health club properties – mostly in the US, where we’re opening 10 new clubs in the second half of 2016, but also in the UK and Canada. We’re in lease negotiations for multiple sites in London, and opened our third Canadian club last month, in Vancouver.

How do you approach the design of a health club?
For a long time, the health club industry has been neglected in terms of design – clubs have been functional only. I approach things from a different angle.

I don’t try to compete with other health clubs from a design point of view. Instead I try and compete with the wider leisure industry – with restaurants, hotels and retail – and also with the homes people live in. I think we need to be on a par with those types of facilities in order to succeed and build our brand and reputation.

The challenge is always to ask a lot of questions about the experience we can provide for customers which goes above and beyond great fitness. The same philosophy will apply when it comes to the development of Equinox hotels.

Sign up here to get HCM's weekly ezine and every issue of HCM magazine free on digital.
Verena Haller and Aaron Richter (pictured) say they are in the business of creating experiences, not spaces
Verena Haller and Aaron Richter (pictured) say they are in the business of creating experiences, not spaces
As well as building new facilities, Equinox has also revived some historic buildings
As well as building new facilities, Equinox has also revived some historic buildings
The Equinox facility in Huntington Beach, California, pushes the boundaries of modern health club design
The Equinox facility in Huntington Beach, California, pushes the boundaries of modern health club design
The Equinox facility in Huntington Beach, California, pushes the boundaries of modern health club design
The Equinox facility in Huntington Beach, California, pushes the boundaries of modern health club design
The Equinox facility in Huntington Beach, California, pushes the boundaries of modern health club design
The Equinox facility in Huntington Beach, California, pushes the boundaries of modern health club design
Equinox aims for ‘aspirational design’ in all its health clubs
Equinox aims for ‘aspirational design’ in all its health clubs
Equinox clubs are sympathetic to the space
Equinox clubs are sympathetic to the space
Equinox clubs are sympathetic to the space: London’s Kensington club respects its Art Deco history
Equinox clubs are sympathetic to the space: London’s Kensington club respects its Art Deco history
Equinox clubs are sympathetic to the space
Equinox clubs are sympathetic to the space
https://www.leisureopportunities.co.uk/images/436168_830209.jpg
How to create experience, not spaces: We asked the design gurus from Equinox
Verena Haller, SVP FOR DESIGN, Equinox Hotels Aaron Richter, VP OF DESIGN, Equinox Health Clubs,US-based Equinox, health clubs, hotels, wellness-focused hotels, Verena Haller, Aaron Richter
Latest News
Speaking to HCM, global CEO of Lift Brands, Ty Menzies, has confirmed that the company ...
Latest News
Planet Fitness has announced the repurchase of 314,000 shares at a rate of US$20 million. ...
Latest News
Xponential Fitness today indefinitely suspended founder and CEO, Anthony Geisler, saying it had been notified ...
Latest News
Fast Fitness Japan, master franchisee of Anytime Fitness in Japan, has acquired Eighty-8 Health & ...
Latest News
Xplor Technologies has unveiled a financing solution for small businesses, which aims to counter the ...
Latest News
HoloBike, a holographic training bike that simulates trail rides in lifelike 3D, is aiming to ...
Latest News
Peloton Interactive Inc is believed to be working to get its costs under control in ...
Latest News
Equinox, has teamed up with health platform, Function Health, to offer 100 comprehensive laboratory tests, ...
Latest News
Having good levels of cardiorespiratory fitness cuts disease and premature death by 11 to 17 ...
Latest News
US gym chain, Crunch Fitness, has bolstered its global expansion plans with the appointment of ...
Latest News
Active Oxfordshire has received £1.3 million to tackle inactivity and inequality and launch a new ...
Featured supplier news
Featured supplier news: Empower your team, transform your service – elevate with coaching workshops
In today's competitive fitness landscape, the key to success lies not only in providing exceptional facilities but also in cultivating meaningful interactions with members.
Featured supplier news
Featured supplier news: Group exercise complaints now a thing of the past for Reynolds Group
Complaints about group exercise have become a thing of the past for the Reynolds Group thanks to its partnership with CoverMe, a digital platform that simplifies group exercise and PT management for clubs and instructors.
Company profiles
Company profile: Everyone Active
Everyone Active's aim is to get communities active, engaged and entertained through our wide-ranging activities ...
Company profiles
Company profile: BLK BOX
BLK BOX is recognised as a trusted authority in strength equipment and facility design. Through ...
Supplier Showcase
Supplier showcase - Jon Williams
Catalogue Gallery
Click on a catalogue to view it online
Featured press releases
CoverMe Ltd press release: Roehampton Club raises the bar for class cover with CoverMe
Roehampton Club is an exclusive club in south London catering for 5,000 members, which prides itself on delivering exceptional fitness experiences.
Featured press releases
ABC Trainerize press release: New ABC Trainerize Webinar: How to earn more with clients and members you already have
ABC Trainerize, a leading software platform for the fitness industry, recently ran a webinar for studio and gym owners on how to increase gym revenue with Gym Launch CEO, Cale Owen.
Directory
Cryotherapy
Art of Cryo: Cryotherapy
salt therapy products
Saltability: salt therapy products
Lockers
Fitlockers: Lockers
Spa software
SpaBooker: Spa software
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Snowroom
TechnoAlpin SpA: Snowroom
Property & Tenders
Loughton, IG10
Knight Frank
Property & Tenders
Grantham, Leicestershire
Belvoir Castle
Property & Tenders
Diary dates
23-24 May 2024
Large Hall of the Chamber of Commerce (Erbprinzenpalais), Wiesbaden, Germany
Diary dates
30 May - 02 Jun 2024
Rimini Exhibition Center, Rimini, Italy
Diary dates
08-08 Jun 2024
Worldwide, Various,
Diary dates
11-13 Jun 2024
Raffles City Convention Centre, Singapore, Singapore
Diary dates
12-13 Jun 2024
ExCeL London, London, United Kingdom
Diary dates
03-05 Sep 2024
IMPACT Exhibition Center, Bangkok, Thailand
Diary dates
19-19 Sep 2024
The Salil Hotel Riverside - Bangkok, Bangkok 10120, Thailand
Diary dates
01-04 Oct 2024
REVĪVŌ Wellness Resort Nusa Dua Bali, Kabupaten Badung, Indonesia
Diary dates
22-25 Oct 2024
Messe Stuttgart, Germany
Diary dates
24-24 Oct 2024
QEII Conference Centre, London, United Kingdom
Diary dates
04-07 Nov 2024
In person, St Andrews, United Kingdom
Diary dates
Search news, features & products:
Find a supplier:
The Leisure Media Company Ltd
The Leisure Media Company Ltd
Partner sites