press release: Parkwood Leisure
Gold company profile | Parkwood Leisure
PRESS RELEASE
Parkwood Leisure joins forces with ReferAll to transform its exercise referral provision
14 Apr 2025
Parkwood Leisure joins forces with ReferAll / Parkwood Leisure
Legacy Leisure is a not-for-profit organisation that is subcontracted by Parkwood Leisure to run 24 leisure centres in England and Wales. Already in use across some of the portfolio, ReferAll’s software will now help Parkwood to effectively manage and report on its wellbeing services and referral-based activity schemes under the Legacy Leisure banner.
“We are already using ReferAll for four of our Lex Leisure contracts in Bexleyheath, North Devon, Rushcliffe and Torbay, with great success. I’m thrilled that Legacy Leisure has provided funding to allow us to introduce the software to manage our exercise referral schemes across 20 of their sites,” says Katie Lupton, Head of Health & Wellbeing at Parkwood Leisure. “We run multiple exercise referral schemes including cardio, stroke and cancer rehab, our GP referral scheme ‘Steps to Health’ and MSK Hubs – Good Boost and Bump Boost. In the last 12 months, we have had 4,417 people through our referral programmes. Using ReferAll is going to be a game changer for unlocking our data and proving the good we do.”
Easy-to-use and secure, ReferAll’s platform enables health and wellbeing teams to manage referrals for multiple schemes, and report on outcomes in real time. It helps operators provide a safe, frictionless user experience to customers, saving hundreds of hours in admin per year.
“With so many schemes ongoing, we sought enhanced data security, a better way to report on our outcomes and a robust way to demonstrate the efficacy of our exercise referral schemes,” adds Lupton. “We know from experience that ReferAll will also allow us to offer an enhanced client experience, as our scheme users can log in to manage their own accounts and appointments. It’s built for purpose and will help us to grow and develop our service.”
Stuart Stokes, Founder and Managing Director at ReferAll, says: “ReferAll is unique in simplifying and standardising service delivery, supporting operators like Legacy Leisure in keeping track of referrals across multiple programmes and sites. The Legacy Leisure teams will now be able to provide real-time visibility of performance to commissioners and collate data to assist in bids for further funding. We go over and above to create functionality that saves the teams managing referral-based wellbeing schemes daily time and help eliminate mistakes, while also prioritising GDPR security.”
Designed and built by industry experts to reduce workloads for service managers, to date ReferAll’s customers in approximately 2,000 venues have managed more than 1,200,000 referrals via the platform. From referrers in a healthcare or community setting to service managers, delivery teams and commissioners, the ReferAll platform offers a 360˚ view of their service. The data-driven insights it provides play a pivotal role in optimising wellbeing services and improving health outcomes.
More press releases and updates from Parkwood Leisure:
Leading leisure operator, Parkwood Leisure, is reaffirming its commitment to MSK support by
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The project, which has been running since November 2023 has reduced Hutton Moor Leisure
Centre’s electricity consumption by up to 60,000KWh and gas by 18,000KWh with total carbon
emission savings of over 60 tonnes per year.
Leading leisure operator, Parkwood Leisure, has reported a record-breaking January through
its campaigns committed to promoting physical activity and community engagement across the
country.
Leading leisure operator, Parkwood Leisure, has reported a record-breaking January through its
campaigns committed to promoting physical activity and community engagement across the country.
Leading leisure management operator Parkwood Leisure has completed significant upgrades to
its Cherwell contract, with over £700k of refurbishments at three prominent leisure sites
having taken place in December.
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After celebrating its 25th anniversary last year, Fusion Lifestyle has called in administrators
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Parkwood Leisure has launched a 12-week pilot programme designed to support individuals
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Telehealth specialist HealthHero has announced a partnership with UK operator, Parkwood
Leisure.
Parkwood Leisure
Tel: 01905 388500
Email: [email protected]
Address:
3 De Salis Ct,
Hampton Lovett,
Droitwich Spa,
Worcester,
Worcestershire,
WR9 0QE,
UK
Glen Hall, managing director
Key personnel
Glen Hall, managing director
Giles Rawlinson, commercial & finance director
Alex Godfrey, operations director
Andy Farr, strategic director
Graham Airey, IT director
Giles Rawlinson, commercial & finance director
Alex Godfrey, operations director
Andy Farr, strategic director
Graham Airey, IT director
Key customers
More than 30 local authorities and public sector partners across England and Wales including:
• The London Borough of Bexley,
• The London Borough of Lewisham,
• Boston,
• Cardiff City,
• Swansea,
• North Devon,
• Erewash,
• Vale of Glamorgan,
• Rushcliffe Borough,
• North Somerset,
• Bristol City,
• Nottinghamshire County,
• Cherwell,
• The Royal Parks, and
• Sport Wales.
• The London Borough of Bexley,
• The London Borough of Lewisham,
• Boston,
• Cardiff City,
• Swansea,
• North Devon,
• Erewash,
• Vale of Glamorgan,
• Rushcliffe Borough,
• North Somerset,
• Bristol City,
• Nottinghamshire County,
• Cherwell,
• The Royal Parks, and
• Sport Wales.
Plans for the next 12 months
Over the next 12 months, we will
continue to work with our partners to
increase physical activity, tackle health
inequality in the communities we serve
and make a measurable difference to
the quality of life of our customers.
In particular, we will be focusing on the development of our My Healthy Way community wellbeing offer, supporting communities which are not traditional users of leisure facilities.
In particular, we will be focusing on the development of our My Healthy Way community wellbeing offer, supporting communities which are not traditional users of leisure facilities.
Testimonial
“We have enjoyed a fantastic partnership with Parkwood Leisure for more than 10 years. They manage all of our leisure facilities including four leisure centres and Edwalton golf course, and the knowledge, expertise and experience they bring is first class. The slick operation they run, combined with innovative ways they’ve engaged local residents, mean we’ve never had a more physically active community and we’re excited to continue our partnership into the future.”
– David Banks, executive manager neighbourhoods, Rushcliffe Borough Council
– David Banks, executive manager neighbourhoods, Rushcliffe Borough Council
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