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UNITING THE WORLD OF FITNESS
Health Club Management

Health Club Management

News

Webinar highlights: reopening plans, online learning and halotherapy

As spas around the world prepare to start operating once more, industry webinars focus on reopening strategies, the role of online learning and on treatments such as salt therapy which can aid respiratory health. Lisa Starr shares her takeaways from some of the latest sessions.

Cornell University’s ‘Learning strategies in a changing world’

Moderator: Allan Filipowicz, clinical professor of management and organisations at Cornell. Panellists: Laine Cohen of Citibank; AJ Duffy of Microsoft; and Chris Cimitile of Arkema

The COVID-19 pandemic has accelerated the use of online learning in spas, especially between employees and resource partners. Many spa brands are indicating they’ll continue with live and pre-recorded sessions in the near term.

This webinar gave insights about virtual learning environments from large companies which have been using them for some years now. Cohen of Citibank commented that learning used to be considered a “nice to have,” but now it’s more connected to performance. As companies become more agile and can quickly produce relevant content, it will facilitate online learning as an ongoing practice.

But it’s important to listen to the needs of the workforce. Cimitile commented that “We know employees know what they ought to do, but we should ask them what skills and support they think they need more often.”

Watch the full session here.

WE Consulting’s ‘The science behind salt therapy’Session host: Stephanie Rest of WE Consulting. Guest speakers: Leo Tonkin, CEO, Salt Chamber; and Allan Share, president of Spa Industry Association

This webinar touched on details about salt therapy, but was mostly geared towards critical issues around reopening spas.

Tonkin from Salt Chamber said he’s seeing an increase in the usage of salt products, even though the number of people in halotherapy rooms has decreased. His company is about to unveil a self-contained salt pod, complete with HVAC, which can be installed in the grounds of a hospital or shopping mall.

WE Consulting’s Stephanie Rest said 50 per cent of respondents from a poll she’d conducted are repurposing space in their spas to different uses including salt therapy, liquid IVs, counselling, infrared saunas, recovery rooms, and personal training spaces.

Rest commented that “We’ll lose the fourth wall in hospitality, people will want to see behind it. We’ve always been safe and sanitary but now they want to see it.”

In summation, Share from the Spa Industry Association said: “Trust is big in spas. Clients have faith that owners and managers are doing everything properly, but we don’t want to lose the essence of the spa experience.”

To access this session, click here.

Green Spa Network’s ‘Reopening open forum’

Moderators: Samantha Cooper, corporate spa director at Canyon Ranch on the spa side; and Adar Venyige, director of sales for Dazzle Dry, for the brand perspective

This week’s GSN webinar was an open conversation on reopening strategies. Cooper said that Canyon Ranch is planning to reopen 1 July in Arizona, but it would like to open sooner if possible. It’s planning to operate at 33 per cent capacity and will organise the staff into teams, so that if someone is exposed to coronavirus, only that team will be quarantined. Its biggest concern is making the staff feel safe.

Attendee Maggy Dunphy, a director of spa and wellness for Hyatt, commented that rather than shying away from use of locker rooms, perhaps spas should require guests to shower, since soap and hot water kills the virus, then we’ll know they’re clean.

It was suggested that if guests feel timid about being touched, perhaps they could be given pyjamas to wear as part of the service. Mixed opinions on this – some said guests would enjoy that because of body image issues, but others said, “having services with clothing on defies the point”.

Click here to watch the webinar.

Cornell University’s ‘Restarting the hospitality industry’Moderator: Kate Walsh, dean, Cornell School of Hotel Administration. Panellists: Chip Rogers, president and CEO, American Hotel and Lodging Association; Raymond Martz, CFO, Pebblebrook Hotel Trust; and Roger Hill, chair and CEO, The Gettys Group

This presentation gave timely and relevant information. At the onset, all panellists agreed that the first hospitality segments to recover would be those that could be accessed by car, but that group demand will not return before the end of the year.

Rogers, from the American Hotel and Lodging Association, believes some employees will be hesitant to return. “Owners need to make sure they have plenty of PPE and create processes where physical interaction with guests is minimised.” He also cited enormous pent-up demand for leisure and hotels that have access to outdoor space.

Pebblebrook’s Martz feels that technology will play a larger role in hotel operations, such as mobile check-in and digital menus, and that food will be grab and go rather than buffets. Some of these aspects will allow hotels to operate with fewer staff and be more efficient.

Building on the technology theme, Hill from the Gettys Group suggested that the pandemic creates an opportunity for larger global brands to have updated health, safety and security standards. He mentioned an identification program called Clear, which uses biometrics to allow consumers a contactless route through security in some US airports as well as sporting venues, suggesting that hotels could offer something similar.

For meetings, Hill thinks hotels could partner with labs like Abbott for rapid testing kits, make them part of a meeting for an additional fee per attendee.

In closing, Martz noted: “We have to rethink everything but there is a ton of opportunity if we are creative and can re-envision the hospitality experience.”

Watch the full session here.

As spas around the world prepare to start operating once more, industry webinars focus on reopening strategies, the role of online learning and on treatments such as salt therapy which can aid respiratory health. Lisa Starr shares her takeaways from some of the latest sessions.
SAB,CPW,CAS
2020/THUMB345526_722478_521217.jpg
Latest News
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HCM Magazine
HCM People
We always contact guests ahead of their visit, to encourage them to visit the gym as part of their stay, as well as doing follow-ups
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Sponsored
BXR is one of the most exciting brands in the fitness industry. Co-founder Alex Nicholl gives us a glimpse behind the scenes
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New launch
RSG Group has opened Heimat, a members-only concept fitness club and a new way to ‘work out and live well’, as Liz Terry reports
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Martyn Allison reviews a recent National Audit Office report into grassroots participation in physical activity in the UK
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Doing the recommended amount of exercise during weekends is just as beneficial as spreading physical activity out across the week, a new study has found
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New research from Swinburne University of Technology in Melbourne has found that heart patients benefit from resistance training
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UK Active’s Alex Lucas explains the findings of a new report which shows how the fitness and leisure sector can help transform workforce activity levels in the new hybrid workplace
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There were some challenging conversations with investors, where I was talking bricks and mortar at precisely the time Peloton had a US$30bn market cap
HCM magazine
HCM People

Shannon Hudson

Founder and CEO, 9Round
“I wanted to bring real kickbox training to the average person in the most convenient format, while taking out the worst part – getting punched in the face!”
HCM magazine
For years the sector has used participation numbers as a measure of success, but policymakers are now calling for a change to measuring outcomes, so value can be established
Featured supplier news
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In just over two years, the fitness industry has experienced major disruptions to gyms, a boom in at-home fitness and the return of in-person workouts.
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Everyone Active will open Moorways Sports Village to the public on Saturday 21 May with a grand opening weekend – in time for the half term holidays.
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Catalogue Gallery
Click on a catalogue to view it online
Featured press releases
Featured press releases: Technogym and BUCS announce partnership extension
Technogym, the global fitness, and wellness solution leader has extended its partnership with BUCS, for five more years, supporting sports and fitness activities in the higher education segment.
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Featured press releases: Go! Active leisure facility gets a New Year Upgrade
In 2016, Bolsover District Council’s Go! Active leisure facility in Clowne, Derbyshire benefited from a multi-million pound development.
Directory
Management software
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Lockers/interior design
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On demand
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Architects/designers
Zynk Design Consultants: Architects/designers
Whole body cryotherapy
Zimmer MedizinSysteme GmbH / icelab: Whole body cryotherapy
Skincare
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Property & Tenders
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Diary dates
12-13 Sep 2022
Wyndham Lake Buena Vista Disney Springs® Resort, Lake Buena Vista, United States
Diary dates
21-21 Sep 2022
Various, London, United Kingdom
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25-28 Oct 2022
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25-28 Oct 2022
Ibiza, Ibiza, Spain
Diary dates
01-07 Dec 2022
tbc, Dunedin, New Zealand
Diary dates
17-18 Mar 2023
Tobacco Dock, London, United Kingdom
Diary dates

News

Webinar highlights: reopening plans, online learning and halotherapy

As spas around the world prepare to start operating once more, industry webinars focus on reopening strategies, the role of online learning and on treatments such as salt therapy which can aid respiratory health. Lisa Starr shares her takeaways from some of the latest sessions.

Cornell University’s ‘Learning strategies in a changing world’

Moderator: Allan Filipowicz, clinical professor of management and organisations at Cornell. Panellists: Laine Cohen of Citibank; AJ Duffy of Microsoft; and Chris Cimitile of Arkema

The COVID-19 pandemic has accelerated the use of online learning in spas, especially between employees and resource partners. Many spa brands are indicating they’ll continue with live and pre-recorded sessions in the near term.

This webinar gave insights about virtual learning environments from large companies which have been using them for some years now. Cohen of Citibank commented that learning used to be considered a “nice to have,” but now it’s more connected to performance. As companies become more agile and can quickly produce relevant content, it will facilitate online learning as an ongoing practice.

But it’s important to listen to the needs of the workforce. Cimitile commented that “We know employees know what they ought to do, but we should ask them what skills and support they think they need more often.”

Watch the full session here.

WE Consulting’s ‘The science behind salt therapy’Session host: Stephanie Rest of WE Consulting. Guest speakers: Leo Tonkin, CEO, Salt Chamber; and Allan Share, president of Spa Industry Association

This webinar touched on details about salt therapy, but was mostly geared towards critical issues around reopening spas.

Tonkin from Salt Chamber said he’s seeing an increase in the usage of salt products, even though the number of people in halotherapy rooms has decreased. His company is about to unveil a self-contained salt pod, complete with HVAC, which can be installed in the grounds of a hospital or shopping mall.

WE Consulting’s Stephanie Rest said 50 per cent of respondents from a poll she’d conducted are repurposing space in their spas to different uses including salt therapy, liquid IVs, counselling, infrared saunas, recovery rooms, and personal training spaces.

Rest commented that “We’ll lose the fourth wall in hospitality, people will want to see behind it. We’ve always been safe and sanitary but now they want to see it.”

In summation, Share from the Spa Industry Association said: “Trust is big in spas. Clients have faith that owners and managers are doing everything properly, but we don’t want to lose the essence of the spa experience.”

To access this session, click here.

Green Spa Network’s ‘Reopening open forum’

Moderators: Samantha Cooper, corporate spa director at Canyon Ranch on the spa side; and Adar Venyige, director of sales for Dazzle Dry, for the brand perspective

This week’s GSN webinar was an open conversation on reopening strategies. Cooper said that Canyon Ranch is planning to reopen 1 July in Arizona, but it would like to open sooner if possible. It’s planning to operate at 33 per cent capacity and will organise the staff into teams, so that if someone is exposed to coronavirus, only that team will be quarantined. Its biggest concern is making the staff feel safe.

Attendee Maggy Dunphy, a director of spa and wellness for Hyatt, commented that rather than shying away from use of locker rooms, perhaps spas should require guests to shower, since soap and hot water kills the virus, then we’ll know they’re clean.

It was suggested that if guests feel timid about being touched, perhaps they could be given pyjamas to wear as part of the service. Mixed opinions on this – some said guests would enjoy that because of body image issues, but others said, “having services with clothing on defies the point”.

Click here to watch the webinar.

Cornell University’s ‘Restarting the hospitality industry’Moderator: Kate Walsh, dean, Cornell School of Hotel Administration. Panellists: Chip Rogers, president and CEO, American Hotel and Lodging Association; Raymond Martz, CFO, Pebblebrook Hotel Trust; and Roger Hill, chair and CEO, The Gettys Group

This presentation gave timely and relevant information. At the onset, all panellists agreed that the first hospitality segments to recover would be those that could be accessed by car, but that group demand will not return before the end of the year.

Rogers, from the American Hotel and Lodging Association, believes some employees will be hesitant to return. “Owners need to make sure they have plenty of PPE and create processes where physical interaction with guests is minimised.” He also cited enormous pent-up demand for leisure and hotels that have access to outdoor space.

Pebblebrook’s Martz feels that technology will play a larger role in hotel operations, such as mobile check-in and digital menus, and that food will be grab and go rather than buffets. Some of these aspects will allow hotels to operate with fewer staff and be more efficient.

Building on the technology theme, Hill from the Gettys Group suggested that the pandemic creates an opportunity for larger global brands to have updated health, safety and security standards. He mentioned an identification program called Clear, which uses biometrics to allow consumers a contactless route through security in some US airports as well as sporting venues, suggesting that hotels could offer something similar.

For meetings, Hill thinks hotels could partner with labs like Abbott for rapid testing kits, make them part of a meeting for an additional fee per attendee.

In closing, Martz noted: “We have to rethink everything but there is a ton of opportunity if we are creative and can re-envision the hospitality experience.”

Watch the full session here.

As spas around the world prepare to start operating once more, industry webinars focus on reopening strategies, the role of online learning and on treatments such as salt therapy which can aid respiratory health. Lisa Starr shares her takeaways from some of the latest sessions.
SAB,CPW,CAS
2020/THUMB345526_722478_521217.jpg

News

World Gym International has launched a strength-only gym concept, which it says will cater for
A new open water swimming venue will has been launched in the heart of Canary
Peter Roberts, former CEO and founder of Pure Gym, has invested in Another Round, a
Fitness markets around the globe are demonstrating "reassuring signs of recovery" following the pandemic disruptions
Mark Sesnan, CEO of GLL, has pushed back on Tower Hamlet Council’s decision to take
Ohm Fitness, a new franchised studio concept, has opened its first location in Scottsdale, Arizona.
Les Mills
Les Mills
Operating at the extreme edge of performance, a race team requires every element and working
Easton Leisure Centre in the UK has announced a 100 per cent reduction in heating
The Gym Group saw its membership grow by 10 per cent during the first six
Mindbody has announced that Fritz Lanman will become the company’s new CEO from 3 September
Parkour Generations has joined forces with Gymbox to bring parkour into the UK’s mainstream fitness
Amazon has acquired primary healthcare organisation One Medical in a US$3.9bn deal that will see
Nearly half (47 per cent) of men employed by fitness companies work in leadership roles
Fitness On Demand
Fitness On Demand
EGYM has been pioneering the connected gym floor for more than a decade, partnering with
Scandinavian fitness chain SATS has reported Q2 results showing a 53 per cent increase in
The World Active Forum (WAF) – a new network of national fitness associations and organisations
Mark Wahlberg- and David Beckham-backed F45 Training has announced a reduction in its core workforce
Total Fitness says its membership numbers are back to pre-COVID-19 levels. With fifteen clubs in
Edinburgh’s new Meadowbank Sports Centre has opened after a five-year, £47m build which saw the
UK Active and Nike have launched the 2022 Open Doors programme. The scheme provides children
Crown Sports Lockers
Crown Sports Lockers
Expert comment from Ernst De Neef, CEO, Funxtion In just over two years, the fitness
RSG Group has launched the flagship club for Heimat – the gym giant’s new fitness
Twenty Four, a new automated gym and sports facility, where all equipment is self-powered, has
1 - 20 of 12,300
HCM Magazine
HCM People
We always contact guests ahead of their visit, to encourage them to visit the gym as part of their stay, as well as doing follow-ups
HCM Magazine
Sponsored
BXR is one of the most exciting brands in the fitness industry. Co-founder Alex Nicholl gives us a glimpse behind the scenes
HCM Magazine
New launch
RSG Group has opened Heimat, a members-only concept fitness club and a new way to ‘work out and live well’, as Liz Terry reports
HCM Magazine
Policy
Martyn Allison reviews a recent National Audit Office report into grassroots participation in physical activity in the UK
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Research
Doing the recommended amount of exercise during weekends is just as beneficial as spreading physical activity out across the week, a new study has found
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HCM Magazine
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There were some challenging conversations with investors, where I was talking bricks and mortar at precisely the time Peloton had a US$30bn market cap
HCM magazine
HCM People

Shannon Hudson

Founder and CEO, 9Round
“I wanted to bring real kickbox training to the average person in the most convenient format, while taking out the worst part – getting punched in the face!”
HCM magazine
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Fuel the debate about issues and opportunities across the industry. We’d love to hear from you – [email protected]
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In just over two years, the fitness industry has experienced major disruptions to gyms, a boom in at-home fitness and the return of in-person workouts.
Featured supplier news
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Questex’s Sibec Europe-UK, Europe’s leading hosted buyer event for the fitness industry, will take place on 27-30 September 2022 at the Anantara Vilamoura Algarve Resort, in Portugal.
Featured operator news
Featured operator news: New £42m Moorways Sports Village to open on 21 May
Everyone Active will open Moorways Sports Village to the public on Saturday 21 May with a grand opening weekend – in time for the half term holidays.
Featured operator news
Featured operator news: Parkwood Leisure celebrates four award wins and named Outstanding Organisation of the Year at the 2022 ukactive Awards
It was a night to remember at the 2022 ukactive Awards for Parkwood Leisure, as the leisure facilities operator picked up four awards.
Video Gallery
Total Vibration Solutions / Floors 4 Gyms / TVS Sports Surfaces
Sport Alliance GmbH
Company profiles
Company profile: Myzone
It’s time to give more people more ways to move. Myzone is an innovative heart ...
Company profiles
Company profile: Life Fitness
The Life Fitness family of brands offers an unrivalled product portfolio, providing customers with access ...
Supplier Showcases
Supplier showcase - Matrix Fitness: Rugby elite
Catalogue Gallery
Click on a catalogue to view it online
Featured press releases
Featured press releases: Technogym and BUCS announce partnership extension
Technogym, the global fitness, and wellness solution leader has extended its partnership with BUCS, for five more years, supporting sports and fitness activities in the higher education segment.
Featured press releases
Featured press releases: Go! Active leisure facility gets a New Year Upgrade
In 2016, Bolsover District Council’s Go! Active leisure facility in Clowne, Derbyshire benefited from a multi-million pound development.
Directory
Management software
Premier Software Solutions: Management software
Lockers/interior design
Crown Sports Lockers: Lockers/interior design
Salt therapy products
Himalayan Source: Salt therapy products
On demand
Fitness On Demand: On demand
Architects/designers
Zynk Design Consultants: Architects/designers
Whole body cryotherapy
Zimmer MedizinSysteme GmbH / icelab: Whole body cryotherapy
Skincare
Sothys: Skincare
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Fitness equipment
A Panatta Sport Srl: Fitness equipment
Spa software
SpaBooker: Spa software
Property & Tenders
Pendine Sands, Carmarthenshire
Carmarthenshire County Council
Property & Tenders
Runcorn
Halton Borough Council
Property & Tenders
Diary dates
12-13 Sep 2022
Wyndham Lake Buena Vista Disney Springs® Resort, Lake Buena Vista, United States
Diary dates
21-21 Sep 2022
Various, London, United Kingdom
Diary dates
25-28 Oct 2022
Messe Stuttgart, Germany
Diary dates
25-28 Oct 2022
Ibiza, Ibiza, Spain
Diary dates
01-07 Dec 2022
tbc, Dunedin, New Zealand
Diary dates
17-18 Mar 2023
Tobacco Dock, London, United Kingdom
Diary dates
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