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RFID system for spas launches
Global consultant firm Blu Spas is to launch a radio frequency identification (RFID) system for the spa, hospitality, leisure and travel industries, developed with a top technology provider.
RFID works by transmitting data from a portable ‘tag’ containing a digital memory chip, via electronic sensors, to a computer.
The data can provide ID, location or other details about the product or person tagged.
The Blu Spas system is designed to help operators offer a more personalised service. On arrival, the guest will receive a customised bracelet to track their movements, so as soon as they walk into a room, staff can view their scheduled services and preferences on a computer, address them by name and respond to their needs.
The system also has operational and CRM functions – for example, energy savings could result from the adjustment of lighting and other systems in response to room occupancy.