Customer Service news
07 Apr 2026
Wakefield Council has confirmed plans to transition its swim school provision to STA’s new 1-7
19 Dec 2025
Beyond Activ APAC took place at the Crowne Conference Centre in Melbourne, Australia from 2-3
02 Dec 2025
NRG Gyms recently opened its first gym in Scotland taking the portfolio up to 13.
23 Jun 2025
The Good Spa Guide has analysed feedback from 2,557 of its members on their enjoyment
11 Mar 2025
Spa and wellness professionals from around the world have descended on Colorado Springs for the
10 Feb 2025
Fitness First has opened the doors to its 28th site in Marylebone, central London –
CoverMe, the global leader in fitness workforce management, today launches CoverMe PT, an on-demand personal
10 Jan 2025
UK chartered institute, CIMSPA, has teamed up with the UK government's Department for Work and
On day two of the highly-anticipated 2025 ISPA Conference, world-renowned restaurateur Will Guidara will take
23 Oct 2024
Luxury Japanese hospitality brand Hoshino Resorts is set to make its mark in the US
06 Jun 2024
The spa team at the prestigious French hotel, Maybourne Riviera, located in Roquebrune-Cap-Martin near Monaco,
16 Apr 2024
Social enterprise, Places Leisure, which is part of the Places for People Group, has appointed
It's safe to say that technology is transforming every sector, and the spa, wellness and
As healthcare continues to shift towards prevention, there’s a growing focus on helping people stay
05 Mar 2024
Formerly known as Gantner Ticketing, Vintia is a state-of-the-art ticketing and booking solution for the
15 Feb 2024
Cardiff-based gym design and installation company, Absolute Performance, has been awarded the contract to design,
27 Dec 2023
In the latest issue of Spa Business, Jeremy McCarthy explores what it takes to create
05 Nov 2023
The rapid advance of technology in all areas of life is putting societies in flux,
09 May 2023
International spa and wellness professionals have flocked to Las Vegas, Nevada, to attend the 31st
Active Blackpool is deploying Cornerstone Connect, a new digital interface allowing disparate information from multiple
14 Feb 2023
The Parkwood Group has taken over leisure management contracting business 1Life Management Solutions Limited (1LMS
14 Dec 2022
Mystery shopper business Proinsight Research has merged with ReactCX, a customer experience measurement and market
29 Nov 2022
Fairmont Spa & Wellness, Windsor Park, has been crowned the UK’s Best New Spa in
26 Nov 2022
Active IQ has been acquired by educational charity NCFE from its parent company, US-based Ascend
24 Oct 2022
Whether going to the spa or gym, customers need to know that their belongings are
30 Sep 2022
Whether going to the gym or for a swim, customers need to know that their
07 Jul 2022
Fitness & Lifestyle Group (FLG) has upgraded its digital joining process across Fitness First Australia,
PROMOTION
The University of Bath enhances sports facilities with £150,000 Matrix Fitness equipment upgrade
The University of Bath enhances sports facilities with £150,000 Matrix Fitness equipment upgrade
Leading UK university the University of Bath is steeped in a history of sporting excellence,
23 Jun 2022
A special task force has been established to boost physical activity opportunities for people with
14 Jun 2022
Chester Zoo, Nothe Fort and Black Country Living Museum are among the 19 winners of
25 Jan 2022
Luxury spa and hotel textile supplier BC Softwear has been in business for over 20
20 Jan 2022
Membership-based massage franchise The Massage Company (TMC) has launched a training academy to set up
17 Dec 2021
Hospitality management software system ResortSuite is set to be acquired by Saas software provider Agilysys
As we emerge from the clutches of Covid and our freedom of movement is fully
18 Nov 2021
Bestselling author and entrepreneur Dan Heath has been announced as the opening Power Session keynote
17 Nov 2021
Spa bookings agency SpaSeekers has signed a deal with UK supermarket giant Tesco to exclusively
15 Nov 2021
Polish corporate wellness platform Benefit Systems has taken over a majority stake in club operator
10 Nov 2021
EuropeActive has announced it will trial a new consumer health club certification scheme, to be
08 Nov 2021
A leading ticketing company that can boast Wembley Stadium as its first-ever client, is celebrating
22 Sep 2021
Spa management and operations company Trilogy Spa Holdings has announced the purchase of Trinity Spa
26 Aug 2021
A consultation has been launched to review the current provision of fitness and leisure facilities
21 Jul 2021
The Wellness Tourism Association (WTA) will host its inaugural International Wellness Tourism Conference at the
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Greg Bradley looks at the shift towards strength training in gyms and advises on how operators can create the ultimate training environment
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David Lloyd is stepping up its commitment to women’s health as it continues to explore what fit-for-purpose looks like for the female population
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Starpool supports Olympic champion Marcell Jacobs, says Riccardo Turri
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Third Space partnered with IndigoFitness to deliver a
bespoke training space for its new club at The Whiteley
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SnowDome Fitness has added 50 per cent more space with cutting-edge Technogym solutions
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Find out how your gym can tap into the corporate wellness boom
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EGYM has opened a new HQ in Paternoster Square,
London and revealed a range of new launches
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Active IQ is calling for greater accountability in online fitness advice with the launch of a new trustmark
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Promotion
Performance Health Systems, manufacturer of Power Plate,
has a new CEO, with an ambitious vision for the company
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HCM magazine
HCM People
Jamie Clements
The Breath Coach
“I experienced a blissful feeling of joy I hadn’t felt since I was a kid”
HCM magazine
If the health service is to
survive, we must recognise
that it is a disease service
– and that wellbeing rests with
us, says the activity advocate
and healthy ageing champion.
He talks to Kate Cracknell
HCM magazine
Small improvements to sleep, diet and physical activity have major benefits for the heart, according to new research from the University of Sydney
HCM magazine
For every member with a tripod and a big following, there are others irritated at the way equipment is being hogged or wary they’ll be in the background on someone’s Insta feed. Do influencers offer valuable, free marketing or are they just a nuisance? Kath Hudson finds out how operators are responding
HCM magazine
Raphael Cuomo explores the
powerful link between addiction,
health and behaviour change
HCM magazine
HCM People
Stephen Price
Founder, SP&Co Group“Working in public health over the last few years has lit up parts of my brain again”
HCM magazine
Strength training is evolving,
driven by changing consumer
preferences. Julie Cramer talks
to innovators about how their
products are meeting this demand
HCM magazine
Collaborations with the medical profession and greater aspirations around wellbeing are creating a need for more experts in our sector. It’s time to reboot our thinking around the workforce
HCM magazine
As the entrepreneur who started Wexer, Fresh Fitness, Fitness DK and Repeat, as well as being a former elite athlete, Rasmus Ingerslev’s life looked perfect from the outside, but onthe inside it was a different story. He talks to Kath Hudson about healing old wounds
HCM magazine
New insight from Deloitte and Grant Thornton shows record growth, but the real shift is towards identity and perceived value, revealing opportunities to deepen engagement with members
HCM magazine
Julie Cramer highlights
recent health club flooring
upgrades, as top suppliers
give their advice
HCM magazine
Read the latest issue
Opinion
promotion
“Strength training has moved from the margins to the mainstream.”
Featured supplier news
CoverMe, the global leader in fitness workforce management, today launches CoverMe PT, an
on-demand personal training platform that connects the right personal trainer to the right
client in under 10 seconds.
Featured supplier news
One of the biggest mistakes the fitness industry still makes is advertising almost
exclusively to people who already look and live like gym members.
Company profiles
IndigoFitness creates bespoke training spaces for commercial, education, public-sector, and specialist clients including the MoD ...
Company profiles
ukactive is the UK’s leading trade body for the physical activity sector, bringing together more ...
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