Customer Service news
07 Apr 2026
Wakefield Council has confirmed plans to transition its swim school provision to STA’s new 1-7
19 Dec 2025
Beyond Activ APAC took place at the Crowne Conference Centre in Melbourne, Australia from 2-3
02 Dec 2025
NRG Gyms recently opened its first gym in Scotland taking the portfolio up to 13.
23 Jun 2025
The Good Spa Guide has analysed feedback from 2,557 of its members on their enjoyment
11 Mar 2025
Spa and wellness professionals from around the world have descended on Colorado Springs for the
10 Feb 2025
Fitness First has opened the doors to its 28th site in Marylebone, central London –
Panatta brought together four of the most influential figures in bodybuilding history on the stage
10 Jan 2025
UK chartered institute, CIMSPA, has teamed up with the UK government's Department for Work and
On day two of the highly-anticipated 2025 ISPA Conference, world-renowned restaurateur Will Guidara will take
23 Oct 2024
Luxury Japanese hospitality brand Hoshino Resorts is set to make its mark in the US
06 Jun 2024
The spa team at the prestigious French hotel, Maybourne Riviera, located in Roquebrune-Cap-Martin near Monaco,
16 Apr 2024
Social enterprise, Places Leisure, which is part of the Places for People Group, has appointed
It's safe to say that technology is transforming every sector, and the spa, wellness and
Strength training has never been more important for member retention, facility differentiation and long-term commercial
05 Mar 2024
Formerly known as Gantner Ticketing, Vintia is a state-of-the-art ticketing and booking solution for the
15 Feb 2024
Cardiff-based gym design and installation company, Absolute Performance, has been awarded the contract to design,
27 Dec 2023
In the latest issue of Spa Business, Jeremy McCarthy explores what it takes to create
05 Nov 2023
The rapid advance of technology in all areas of life is putting societies in flux,
09 May 2023
International spa and wellness professionals have flocked to Las Vegas, Nevada, to attend the 31st
14 Feb 2023
The Parkwood Group has taken over leisure management contracting business 1Life Management Solutions Limited (1LMS
14 Dec 2022
Mystery shopper business Proinsight Research has merged with ReactCX, a customer experience measurement and market
29 Nov 2022
Fairmont Spa & Wellness, Windsor Park, has been crowned the UK’s Best New Spa in
26 Nov 2022
Active IQ has been acquired by educational charity NCFE from its parent company, US-based Ascend
24 Oct 2022
Whether going to the spa or gym, customers need to know that their belongings are
30 Sep 2022
Whether going to the gym or for a swim, customers need to know that their
07 Jul 2022
Fitness & Lifestyle Group (FLG) has upgraded its digital joining process across Fitness First Australia,
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The University of Bath enhances sports facilities with £150,000 Matrix Fitness equipment upgrade
The University of Bath enhances sports facilities with £150,000 Matrix Fitness equipment upgrade
Leading UK university the University of Bath is steeped in a history of sporting excellence,
23 Jun 2022
A special task force has been established to boost physical activity opportunities for people with
14 Jun 2022
Chester Zoo, Nothe Fort and Black Country Living Museum are among the 19 winners of
25 Jan 2022
Luxury spa and hotel textile supplier BC Softwear has been in business for over 20
20 Jan 2022
Membership-based massage franchise The Massage Company (TMC) has launched a training academy to set up
17 Dec 2021
Hospitality management software system ResortSuite is set to be acquired by Saas software provider Agilysys
As we emerge from the clutches of Covid and our freedom of movement is fully
18 Nov 2021
Bestselling author and entrepreneur Dan Heath has been announced as the opening Power Session keynote
17 Nov 2021
Spa bookings agency SpaSeekers has signed a deal with UK supermarket giant Tesco to exclusively
15 Nov 2021
Polish corporate wellness platform Benefit Systems has taken over a majority stake in club operator
10 Nov 2021
EuropeActive has announced it will trial a new consumer health club certification scheme, to be
08 Nov 2021
A leading ticketing company that can boast Wembley Stadium as its first-ever client, is celebrating
22 Sep 2021
Spa management and operations company Trilogy Spa Holdings has announced the purchase of Trinity Spa
26 Aug 2021
A consultation has been launched to review the current provision of fitness and leisure facilities
21 Jul 2021
The Wellness Tourism Association (WTA) will host its inaugural International Wellness Tourism Conference at the
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Social fitness the missing link to member engagement, according to a new Myzone report
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SnowDome Fitness has added 50 per cent more space with cutting-edge Technogym solutions
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Greg Bradley looks at the shift towards strength training in gyms and advises on how operators can create the ultimate training environment
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Find out how your gym can tap into the corporate wellness boom
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Starpool supports Olympic champion Marcell Jacobs, says Riccardo Turri
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Third Space partnered with IndigoFitness to deliver a
bespoke training space for its new club at The Whiteley
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David Lloyd is stepping up its commitment to women’s health as it continues to explore what fit-for-purpose looks like for the female population
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EGYM has opened a new HQ in Paternoster Square,
London and revealed a range of new launches
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HCM magazine
After decades of focusing on adult audiences, operators are starting to engage young people – unlocking growth opportunities while supporting the health and wellbeing of future generations
HCM magazine
New legislation is exposing weakness
and potential liabilities in the
management of customer data in
health clubs, says Andy Chesterman
HCM magazine
Software suppliers explain how AI,
automation and connected digital
experiences can work for the good
of operators and consumers
HCM magazine
Shaping the future of the sector with a clear mission,
unified voice and open channels of communication.
This is the ambition of UK Active’s new chair
HCM magazine
Fuel the debate about issues and opportunities across the industry. We’d love to hear from you.
Write to [email protected]
HCM magazine
HCM People
Shaun Grove
Owner, Stride Fitness“My goal was to invest in where fitness is going, not where it’s already been”
HCM magazine
HCM People
Matt Parker
MD, Brio“We’ve reduced the level of council investment over the last three years by 40 per cent and increased our turnover by 9 per cent”
HCM magazine
The fitness industry is mourning the passing of Les Mills,
a founding father of fitness, as Kath Hudson reports
HCM magazine
A new report puts physical activity
at the heart of healthcare, says Muir Gray
HCM magazine
People on weight loss drugs reduce their activity levels, according to a team at St John’s Hospital Illinois
HCM magazine
World Athletics president, Sebastian Coe talks to Liz Terry
about the launch of Run X in partnership with Technogym
HCM magazine
Current vacancies
Operations Manager - Brentwood School Enterprises Brentwood School Sports Centre
£32,000 - £34,000pa + pension + benefits
Brentwood, Essex, United Kingdom
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“Strength training has moved from the margins to the mainstream.”
Featured supplier news
Strength training has never been more important for member retention, facility
differentiation and long-term commercial success.
Featured supplier news
Panatta brought together four of the most influential figures in bodybuilding history on the
stage of RiminiWellness 2026: Phil Heath, Lee Haney, Ronnie Coleman and Hany Rambod.
Company profiles
Kemitron is a German family-owned company specialising in the development and manufacture of high-quality products ...
Company profiles
Everyone Active's aim is to get communities active, engaged and entertained through our wide-ranging activities ...
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