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Talise Ottoman Spa at Jumeirah Zabeel Saray
The latest spa by Jumeirah has 42 treatment rooms and is one of the biggest in Dubai, but how does the experience measure up? Daniella Russell finds out
By Daniella Russell , DR Global FZC | Published in Spa Business 2012 issue 1
“The biggest shock was the design of the changing rooms as there weren’t any private cubicles. The UAE has a strict no-nudity policy and changing rooms are no exception”
Vital statistics
Address: Jumeirah Zabeel Saray, The Palm Jumeirah, Crescent Road (west), PO Box 27722, Dubai UAE
Times: fitness centre – 6.30am-10.30pm; spa and hammam – 9am-9pm
Cost: A 60-minute aromatherapy massage costs aed485 (us$132, €101, £85) and a 45-minute facial is priced at aed400 (us$109, €83, £70). Rituals range from aed825-1,525 (us$225-415, €172-318, £144-266) for two to four hours.
Details: www.jumeirah.com or +971 4 4530456 to book
WHAT’S THE SCORE?
Ease of booking
3
Facilities 7 Cleanliness/maintenance 8 Staff – Appearance 8 Staff – Attentiveness 9 Staff – Visibility 4 Experience/ treatment 8 Value for money 7.5 Overall experience 7Right to reply
Paul Hawco, Spa Director, Talise Ottoman Spa
We always appreciate feedback, especially since we opened just a year ago and we strive to offer an exceptional experience. With regards to the variety of treatments offered, we continuously review our menu and have added new treatments recently, including a coffee peeling treatment and a hydrotherapy ritual. Regarding the changing rooms, we’ve already added three private cubicles. Concerning the lack of communication with the therapist, our colleagues receive ongoing training and we’ll ensure that this is addressed. We agree that our spa-wear should suit all body types and have since ordered robes and sandals in various sizes, including large. Please accept our apologies if the experience was not thoroughly enjoyed. We hope to welcome Ms Russell back in the near future to provide an exceptional spa experience.
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Lying at the heart of the property, the spa is one of the largest and most prestigious in
the Middle East
The 405-bedroom hotel is a tribute to ornate palaces of the Ottoman era
The hammam’s hand-painted ceiling is an amazing feature, but the room was too big to be heated efficiently
A map or good signage would help guests to navigate this huge spa
The entrance to the stunning spa – a regal corridor leading to a reception area with huge wooden doors – is truly dramatic
The extremely narrow steps leading to the whirlpool could be a big health and safety hazard
After the spa treatment, the offer of a sweet mint tea would have complemented a lie down in the relaxation area
https://www.leisureopportunities.co.uk/images/SB2012_1shopper.gif
Daniella Russell goes undercover at one of the largest spas in Dubai
Jumeirah Talise Ottoman Spa Dubai
Daniella Russell,Jumeirah Talise Ottoman Spa Dubai
Daniella Russell
42 treatment rooms
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