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Health Club Management

Health Club Management

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UNITING THE WORLD OF FITNESS
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Health Club Management

Health Club Management

Product innovation

Two more industry greats added to Retention Convention 2017

Two more industry greats have been added to the list of experts at this year’s Retention Convention.


Former ukactive CEO, Dave Stalker, who is now the CEO of Oxygen Freejumping, will open the conference, when ‘great minds meet in Manchester’ on 18 May to learn about the impact a happy workforce has on health club membership retention.


Stalker has worked at every tier of the corporate leisure and activity ladder, from frontline fitness instructor to CEO in a range of environments from leisure management contractors to corporate wellbeing. He is also Chair of the CIMSPA and children’s physical activity company Fit For Sport. Stalker will kick off the day outlining how each and every aspect of the industry has changed over the last 30 years and explain why failure is guaranteed without a solid retention strategy in place.


The convention itself will be hosted by industry legend, Dean Hodgkin who, himself an operator, has 30 years on the clock, including presenting at trade and consumer events in 36 countries around the globe.


Hodgkin says: “I’m honoured to host this prestigious event as I appreciate the incredible value and potential for change this unique day brings to our sector. Not only does the speaker roster read like a who's who of industry legends, but the topics represent the acute challenges we face on a daily basis.”


Other speakers at the event, organised by world-leading health club retention expert, Dr. Paul Bedford, include counter-terrorism specialist and leadership expert, Steve Jee, who spent 20 years in the British Army as a military intelligence officer. He will discuss how the fitness industry can take ideas from Roman times and apply them to today’s challenges, exploring the type of behaviours we need in the workplace to inspire, align, lead and excel.


Australia’s Justin Tamsett, a former health club owner and well known business and leadership thought leader, will share the seven keys to building a winning team, whilst global presenter, best-selling author and owner of the professional development programme Sizzle Maker, Lexie Griffiths, will deliver a session entitled ‘Sizzling Customer Service - Engage and retain life long members by creating an outrageous customer service organisation’.


Training and education specialist, Keith Smith, will talk about How to get a Return on Your Education Investment, explaining the importance of making education stick with further coaching back at site.


Hodgkin, who has worked as a consultant to businesses in local authority leisure provision, the premium health clubs market, the low cost gyms sector and the boutique studio niche, as well as holding a senior management position within the luxury spa sector for many years, will chair the event and challenge the speakers with questions from an operator’s point of view. He continued: “The Retention Convention 2017 promises to send delegates back to the trenches with an enlightened vision and both the motivation and the road map to make immediate and lasting improvements in the service they deliver.”


The Retention Convention 2017 will take place at at the Manchester Conference Centre in Sackville Street, Manchester from 9am - 5pm on Thursday 18 May.


You can book your tickets here: www.eventbrite.co.uk.


For further information email [email protected], tweet @guru_paul or call 07956 311899.

Company Details
Eventbrite
We empower event organisers to become more efficient and effective when bringing people together. And people everywhere are searching Eventbrite to discover great events that matter to them.
Address
10-11 Charterhouse Square London UK EC1M 6EE
Telephone
+44 (0)800 652 4993
Two more industry greats have been added to the list of experts at this year’s Retention Convention.
840581_310070.jpg

Product innovation

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This free webinar on 26 January will see our panellists reflect on the changes to work in 2020, and their priorities for 2021.
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Product innovation

Two more industry greats added to Retention Convention 2017

Two more industry greats have been added to the list of experts at this year’s Retention Convention.


Former ukactive CEO, Dave Stalker, who is now the CEO of Oxygen Freejumping, will open the conference, when ‘great minds meet in Manchester’ on 18 May to learn about the impact a happy workforce has on health club membership retention.


Stalker has worked at every tier of the corporate leisure and activity ladder, from frontline fitness instructor to CEO in a range of environments from leisure management contractors to corporate wellbeing. He is also Chair of the CIMSPA and children’s physical activity company Fit For Sport. Stalker will kick off the day outlining how each and every aspect of the industry has changed over the last 30 years and explain why failure is guaranteed without a solid retention strategy in place.


The convention itself will be hosted by industry legend, Dean Hodgkin who, himself an operator, has 30 years on the clock, including presenting at trade and consumer events in 36 countries around the globe.


Hodgkin says: “I’m honoured to host this prestigious event as I appreciate the incredible value and potential for change this unique day brings to our sector. Not only does the speaker roster read like a who's who of industry legends, but the topics represent the acute challenges we face on a daily basis.”


Other speakers at the event, organised by world-leading health club retention expert, Dr. Paul Bedford, include counter-terrorism specialist and leadership expert, Steve Jee, who spent 20 years in the British Army as a military intelligence officer. He will discuss how the fitness industry can take ideas from Roman times and apply them to today’s challenges, exploring the type of behaviours we need in the workplace to inspire, align, lead and excel.


Australia’s Justin Tamsett, a former health club owner and well known business and leadership thought leader, will share the seven keys to building a winning team, whilst global presenter, best-selling author and owner of the professional development programme Sizzle Maker, Lexie Griffiths, will deliver a session entitled ‘Sizzling Customer Service - Engage and retain life long members by creating an outrageous customer service organisation’.


Training and education specialist, Keith Smith, will talk about How to get a Return on Your Education Investment, explaining the importance of making education stick with further coaching back at site.


Hodgkin, who has worked as a consultant to businesses in local authority leisure provision, the premium health clubs market, the low cost gyms sector and the boutique studio niche, as well as holding a senior management position within the luxury spa sector for many years, will chair the event and challenge the speakers with questions from an operator’s point of view. He continued: “The Retention Convention 2017 promises to send delegates back to the trenches with an enlightened vision and both the motivation and the road map to make immediate and lasting improvements in the service they deliver.”


The Retention Convention 2017 will take place at at the Manchester Conference Centre in Sackville Street, Manchester from 9am - 5pm on Thursday 18 May.


You can book your tickets here: www.eventbrite.co.uk.


For further information email [email protected], tweet @guru_paul or call 07956 311899.

Company Details
Eventbrite
We empower event organisers to become more efficient and effective when bringing people together. And people everywhere are searching Eventbrite to discover great events that matter to them.
Address
10-11 Charterhouse Square London UK EC1M 6EE
Telephone
+44 (0)800 652 4993
Two more industry greats have been added to the list of experts at this year’s Retention Convention.
840581_310070.jpg

Product innovation

For over 30 years, ASPA International has designed and built high-quality spas for the hotel,
Ariston’s electric water heaters create hot water cost-effectively, ensuring gym-goers can enjoy a post-workout shower,
I started running when I was 12 years old, a skinny girl with an afro.
How Will Fitness Evolve In 2021? Uscreen is the premier video monetization platform on a
While leisure operators can generate interest and build an audience fairly easily, the challenge is
Snap Fitness franchisee, Kunal Patel, is kitting out all staff – from personal trainers to
fibodo Limited
fibodo Limited
Red light therapy equipment supplier, Red Light Rising has partnered with Aidan Robinson of ITRM
Playfinder has launched Bookteq, a booking system aimed at increasing revenue for operators of independent
Anytime Fitness, the UK’s leading 24/7 high-spec gym operator, has partnered with Gympass to give
With the launch of 22 SERIES, a pioneering, new cardio line powered by iFit® –
Active IQ has launched its Level 3 Award in Understanding the Development and Delivery of
Functional training gym, The Shredquarters, has moved into franchising, partnering with Physical Company to support
Volution – the leading data solutions specialist for the fitness industry – has launched a
MyZone Group Ltd
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Core Health & Fitness is proud to have signed an exclusive supplier agreement for the
The COVID-19 pandemic has temporarily halted opportunities to gather in-person to discuss vital topics relating
Core Health & Fitness, an industry leader in commercial fitness products, has revealed a partnership
When facing lockdown restrictions, Frame successfully adapted its in-club experience to an online offering for
Frontline work has never been more important and frontline workers are the largest class of
Matrix Fitness, the commercial brand of Johnson Health Tech, has announced the renewal of its
Premier Software Solutions' flagship business management system, Core by Premier Software, is the leading single
Miha Bodytec GmbH
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Power Plate, the global leader in whole-body vibration training equipment, is encouraging its community to
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promotion
This free webinar on 26 January will see our panellists reflect on the changes to work in 2020, and their priorities for 2021.
Opinion: 2021 is the year to prioritise global culture
Featured supplier news
Featured supplier: Pulse Fitness updates iGym London with state-of-the-art technology
Pulse Fitness has recently completed a refurbishment of the fitness facilities at iGym London.
Featured supplier news
Featured supplier: Storytelling - the future of fitness content
Heading into 2021, storytelling will be a key trend among fitness content creators and connected fitness providers, as the industry recognises its potential to unlock ultra- engaging experiences that boost retention.
Video Gallery
CPASE creates unforgettable luxury member experience at new boutique club with Technogym
Technogym
Technogym has equipped Clare Stobart's new boutique health club – CPASE. Read more
More videos:
Company profiles
Company profile: Safe Space Lockers
Safe Space have over 25 years of experience in the UK leisure and fitness industry, ...
Company profiles
Company profile: FunXtion International BV
Unlock your club’s digital potential with the FunXtion Platform. Deliver engaging and immersive digital fitness ...
Supplier Showcases
Supplier showcase - Egym: Game changer
Catalogue Gallery
Click on a catalogue to view it online
Directory
Fitness Software
FunXtion International BV: Fitness Software
Hydrotherapy / spa fragrances
Kemitron GmbH: Hydrotherapy / spa fragrances
Fitness equipment
Precor: Fitness equipment
Software
Volution.fit: Software
Whole body cryotherapy
Art of Cryo: Whole body cryotherapy
Exercise equipment
EXF Fitness Equipment: Exercise equipment
Management software
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Uniforms
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Trade associations
International SPA Association - iSPA: Trade associations
Property & Tenders
11 - 25 Union St, London SE1 1SD
Bankside Open Spaces Trust
Property & Tenders
Waltham Abbey, Essex
Lee Valley Regional Park Authority
Property & Tenders
Diary dates
02-04 Feb 2021
Ericsson Exhibition Hall, Ricoh Arena, Coventry, United Kingdom
Diary dates
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IFEMA, Madrid, Spain
Diary dates
03-04 Mar 2021
NEC, Birmingham, United Kingdom
Diary dates
03-06 Jun 2021
Expo Centre & Riviera di Rimini, Italy
Diary dates
16-17 Jun 2021
ExCeL London, London, United Kingdom
Diary dates
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Messe Stuttgart, Germany
Diary dates
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tbc, Dunedin, New Zealand
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