Keepme, the leading provider of AI-driven SaaS solutions for the fitness industry, has today officially launched Keepme Academy, their new on-demand customer learning experience.

As 2024 commences, Keepme Academy is set to transform how teams harness the full potential of their Keepme subscription, empowering them with beginner to advanced learning pathways designed to help operators maximize their subscription, leading to optimized platform adoption and anticipated revenue growth for customers.

Director of Customer Success and Operations at Keepme, Michelle Thavasi had this to say: “I am thrilled to be able to announce the launch of Keepme Academy to our valued customers. Keepme Academy provides a learning experience that will allow our customers to unlock new levels of success. We’ve worked tirelessly to create a platform that offers comprehensive resources and personalized learning pathways. We’ve put the yards in to ensure the learning platform would be designed not only to elevate our customer’s understanding and mastery of Keepme, but also to set the stage for them to see a huge year of revenue growth ahead.”

Keepme Academy is rich in a variety of learning resources which have been created with the Keepme customer in mind. The Academy will allow for users to revisit learning materials at their convenience, amplifying their comprehension of the platform’s capabilities and facilitating enhanced engagement with members and prospects for heightened revenue generation. The diverse array of learning formats encompasses 'how-to' videos, practice guides, interactive modules, downloadable PDFs, and engaging quizzes.

The Academy also offers pre-designed learning pathways. These are strategically curated learning experiences designed by Keepme’s Customer Education Expert, tailored to ensure customers achieve their learning and business objectives. The 'Getting Started with Keepme' pathway, a comprehensive guide ideal for newcomers, offers insights into platform setup and capabilities, with users who complete the short course set to gain official Keepme accreditation.

Featuring an integrated connection to on-demand content, Keepme Academy also links users to a comprehensive knowledge bank of webinars, best-practice guides, practical blogs, and podcasts. Hilary McGuckin, Director for Marketing comments: “This self-service aspect to the learning portal will ensure our users stay at the forefront of industry advancements and not just how to get from A to B in the platform. While we’re committed to providing a valuable, continuous learning experience for our customers, we also want to provide a space that helps advance their knowledge and understanding of the latest trends in technology and fitness operations. Ultimately, keeping them one step ahead of the competition.”

This new customer resource showcases how Keepme users will be empowered to independently explore and master platform features, fostering a sense of control over their learning journey.

"At Keepme, our commitment to our customers and the fitness industry extends beyond providing exceptional software solutions. We have an unwavering dedication to delivering high-quality educational content that evolves with the needs of our users. Our customers are at the forefront of innovation, and their feedback is our compass for improvement. We actively listen and respond, as seen in our recent updates like Keepme Creator and the upcoming Keepme Scheduler. Keepme Academy is a testament to this commitment, but rest assured, it's not the final chapter. We're continually pushing boundaries to drive our customers forward, ensuring their success in member and prospect engagement at their clubs." - Sumeet Mann, Customer Success Manager at Keepme

Keepme Academy is live as of today. If you are interested in learning more about The Academy, or the Keepme platform as a whole - book your demo.