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press release: CoverMe Ltd

Gold company profile | CoverMe Ltd
PRESS RELEASE

CoverMe makes key appointments to drive next phase of expansion

25 Nov 2025
Richie Allan, Caroline Ayling and Jemma Wright, CoverMe / CoverMe
CoverMe has made a series of new appointments to support its continued growth and expansion. The new additions bring a wealth of industry experience to the team that will help drive the company’s global performance as it helps operators to manage their teams and cut costs.

Richie Allan has been appointed Director of Global Sales. With more than 20 years’ experience in the sector, Allan has worked for some of the UK’s leading fitness brands, including Total Fitness, David Lloyd. Gym Group and Fitness First, where he completed the company’s Future Leaders Programme. At Xercise4less, Allan oversaw the opening of 20 clubs in two years and was named Regional Business Manager of the Year. He was Business Development Director for Europe at Les Mills before working on several digital fitness projects, including OliveX, W3:Ride and Endurance Zone, and his most recent role was Partnership Manager at Active Insight.

Allan says: “I enjoy helping businesses solve their problems. As soon as I understood how the CoverMe platform could help operators manage their workforce, save time and money, I knew I had to be involved. You can always tell how strong a brand or product is by people’s first reactions. The response to CoverMe has been incredible – people ask me where the platform was 10 years ago. You can just feel the momentum building from the quality and impact of the meetings we’re having with operators. It’s hugely exciting.”

CoverMe’s new National Business Manager, Caroline Ayling, has spent more than 20 years in the industry, starting out as a personal trainer before moving through club management, regional operations and commercial leadership roles across the private, public and boutique sectors, including Ultimate Performance, Lampton Leisure, Orangetheory, Total Fitness, Virgin Active and Fitness First.

“I wish I’d had this solution when I was running clubs. The platform not only streamlines processes and cuts admin time, but it empowers operators to reinvest in their people, enhance member experience and drive commercial growth. It’s inspiring to be part of a team that shares such passion for innovation, and I’m particularly excited about the months ahead as we expand our offering, including new solutions for the personal training sector,” says Ayling.

Jemma Wright joins CoverMe as Business Development Consultant after seven and a half years at Myzone where she discovered a passion for driving change through technology. Prior to this, she worked in a wide variety of operational roles from lifeguard, swim teacher and fitness instructor to duty manager.

“Having worked in both the operator side of the business and in wearable tech, I realised that the industry still has a long way to go to catch up with the rest of the world. There are so many areas where digitalising processes can free up our talented fitness professionals to focus on delivering excellent services to members. CoverMe does just that. I’m also hugely inspired by the females that have started and continue to fuel this growing company,” she says.

Rosanna Tucker, CEO and Co-Founder of CoverMe, says: “We’ve evolved from being the fastest cover engine in the leisure and fitness industry to becoming a comprehensive, all-in-one team management solution supporting operators with compliance, cover, recruitment, communication and rewards and recognition. This evolution and our continued growth is only possible because of the talented people behind the platform, which is why we are thrilled to have Richie, Caroline and Jemma in the business. These three highly experienced individuals share our vision and passion for innovation and will play a key role in our expansion as we introduce new features to help operators manage the people they have and find the people they need.”

More press releases and updates from CoverMe Ltd:
CoverMe, the global leader in fitness workforce management, today launches CoverMe PT, an on-demand personal training platform that connects the right personal trainer to the right client in under 10 seconds.
Snap Fitness Elephant & Castle has dramatically improved the way it manages instructor cover after adopting CoverMe, the specialist fitness team management platform.
Workforce operating system CoverMe has partnered with the much-loved International Fitness Showcase (IFS) 2026, one of the most popular events in the fitness calendar.
A new partnership between workforce operating system CoverMe Fitness and forward-thinking education provider FitIQ Education aims to address the ongoing disconnect between certification and work-ready fitness professionals.
Village Hotel Club is rolling CoverMe Fitness out across its health and wellness clubs to reduce unnecessary admin, improve compliance and free up managers to spend more time in member-facing roles.
CoverMe Ltd: news from HCMmag.com and FitTechGlobal.com
Barnsley Premier Leisure (BPL) has partnered with CoverMe Fitness to simplify instructor recruitment, team management and compliance across 10 sites.
At a time when the global mental health crisis is costing the economy $1 trillion annually in lost productivity, the very professionals promoting well-being are battling burnout, stress and administrative overload.
Lift Brands, owner of Snap Fitness, has partnered with CoverMe Fitness, the leading on- demand fitness team management and cover solution app, to set a new standard in compliance within the fitness industry.
CoverMe Fitness, the seamless, on-demand fitness team management and cover solution app, has launched an exclusive perks and discounts package for fitness professionals.
IDEA® Health & Fitness Association and CoverMe Fitness are proud to announce a strategic partnership to address some of the biggest challenges facing fitness professionals and the industry at large, which will launch at IDEA® World Convention in the US this week.
CoverMe Fitness, the studio management app for the fitness industry, has launched in Australia, with industry veteran Tony Zonato as managing director for the region.
CoverMe Ltd: featured in HCM and Fit Tech magazines
Supplier Showcase: CoverMe – Managing cover
East Dunbartonshire Leisure and Culture Trust has partnered with CoverMe to support its expanding group fitness programme
Supplier showcase: CoverMe: Total success
The CoverMe app has transformed class management for Total Fitness, with huge time savings, stronger compliance and better talent management
Insight: Future talent
How do we attract the next generation of group exercise instructors? Abi Harris asks what it will take to make the sector a compelling career choice
CoverMe Ltd
Tel: 07891 503525
Address: 5 Hyde Road , Paignton, Devon, TQ4 5BW, England
Louise Crossland, chief commercial officer
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CoverMe Ltd press release: CoverMe makes key appointments to drive next phase of expansion
CoverMe makes a series of new appointments to support its continued growth and expansion. Richie Allan has been appointed Director of Global Sales, Caroline Ayling is the new National Business Manager and Jemma Wright Business Development Consultant.
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press release: CoverMe Ltd

Gold company profile | CoverMe Ltd
PRESS RELEASE

CoverMe makes key appointments to drive next phase of expansion

25 Nov 2025
Richie Allan, Caroline Ayling and Jemma Wright, CoverMe / CoverMe
CoverMe has made a series of new appointments to support its continued growth and expansion. The new additions bring a wealth of industry experience to the team that will help drive the company’s global performance as it helps operators to manage their teams and cut costs.

Richie Allan has been appointed Director of Global Sales. With more than 20 years’ experience in the sector, Allan has worked for some of the UK’s leading fitness brands, including Total Fitness, David Lloyd. Gym Group and Fitness First, where he completed the company’s Future Leaders Programme. At Xercise4less, Allan oversaw the opening of 20 clubs in two years and was named Regional Business Manager of the Year. He was Business Development Director for Europe at Les Mills before working on several digital fitness projects, including OliveX, W3:Ride and Endurance Zone, and his most recent role was Partnership Manager at Active Insight.

Allan says: “I enjoy helping businesses solve their problems. As soon as I understood how the CoverMe platform could help operators manage their workforce, save time and money, I knew I had to be involved. You can always tell how strong a brand or product is by people’s first reactions. The response to CoverMe has been incredible – people ask me where the platform was 10 years ago. You can just feel the momentum building from the quality and impact of the meetings we’re having with operators. It’s hugely exciting.”

CoverMe’s new National Business Manager, Caroline Ayling, has spent more than 20 years in the industry, starting out as a personal trainer before moving through club management, regional operations and commercial leadership roles across the private, public and boutique sectors, including Ultimate Performance, Lampton Leisure, Orangetheory, Total Fitness, Virgin Active and Fitness First.

“I wish I’d had this solution when I was running clubs. The platform not only streamlines processes and cuts admin time, but it empowers operators to reinvest in their people, enhance member experience and drive commercial growth. It’s inspiring to be part of a team that shares such passion for innovation, and I’m particularly excited about the months ahead as we expand our offering, including new solutions for the personal training sector,” says Ayling.

Jemma Wright joins CoverMe as Business Development Consultant after seven and a half years at Myzone where she discovered a passion for driving change through technology. Prior to this, she worked in a wide variety of operational roles from lifeguard, swim teacher and fitness instructor to duty manager.

“Having worked in both the operator side of the business and in wearable tech, I realised that the industry still has a long way to go to catch up with the rest of the world. There are so many areas where digitalising processes can free up our talented fitness professionals to focus on delivering excellent services to members. CoverMe does just that. I’m also hugely inspired by the females that have started and continue to fuel this growing company,” she says.

Rosanna Tucker, CEO and Co-Founder of CoverMe, says: “We’ve evolved from being the fastest cover engine in the leisure and fitness industry to becoming a comprehensive, all-in-one team management solution supporting operators with compliance, cover, recruitment, communication and rewards and recognition. This evolution and our continued growth is only possible because of the talented people behind the platform, which is why we are thrilled to have Richie, Caroline and Jemma in the business. These three highly experienced individuals share our vision and passion for innovation and will play a key role in our expansion as we introduce new features to help operators manage the people they have and find the people they need.”

More press releases and updates from CoverMe Ltd:
CoverMe, the global leader in fitness workforce management, today launches CoverMe PT, an on-demand personal training platform that connects the right personal trainer to the right client in under 10 seconds.
Snap Fitness Elephant & Castle has dramatically improved the way it manages instructor cover after adopting CoverMe, the specialist fitness team management platform.
Workforce operating system CoverMe has partnered with the much-loved International Fitness Showcase (IFS) 2026, one of the most popular events in the fitness calendar.
A new partnership between workforce operating system CoverMe Fitness and forward-thinking education provider FitIQ Education aims to address the ongoing disconnect between certification and work-ready fitness professionals.
Village Hotel Club is rolling CoverMe Fitness out across its health and wellness clubs to reduce unnecessary admin, improve compliance and free up managers to spend more time in member-facing roles.
CoverMe Ltd: news from HCMmag.com and FitTechGlobal.com
Barnsley Premier Leisure (BPL) has partnered with CoverMe Fitness to simplify instructor recruitment, team management and compliance across 10 sites.
At a time when the global mental health crisis is costing the economy $1 trillion annually in lost productivity, the very professionals promoting well-being are battling burnout, stress and administrative overload.
Lift Brands, owner of Snap Fitness, has partnered with CoverMe Fitness, the leading on- demand fitness team management and cover solution app, to set a new standard in compliance within the fitness industry.
CoverMe Fitness, the seamless, on-demand fitness team management and cover solution app, has launched an exclusive perks and discounts package for fitness professionals.
IDEA® Health & Fitness Association and CoverMe Fitness are proud to announce a strategic partnership to address some of the biggest challenges facing fitness professionals and the industry at large, which will launch at IDEA® World Convention in the US this week.
CoverMe Fitness, the studio management app for the fitness industry, has launched in Australia, with industry veteran Tony Zonato as managing director for the region.
CoverMe Ltd: featured in HCM and Fit Tech magazines
Supplier Showcase: CoverMe – Managing cover
East Dunbartonshire Leisure and Culture Trust has partnered with CoverMe to support its expanding group fitness programme
Supplier showcase: CoverMe: Total success
The CoverMe app has transformed class management for Total Fitness, with huge time savings, stronger compliance and better talent management
Insight: Future talent
How do we attract the next generation of group exercise instructors? Abi Harris asks what it will take to make the sector a compelling career choice
CoverMe Ltd
Tel: 07891 503525
Address: 5 Hyde Road , Paignton, Devon, TQ4 5BW, England
Louise Crossland, chief commercial officer
CoverMe Ltd video gallery:
Key personnel
Rosanna Tucker, co-founder and CEO
Beverlee Browne, co-founder and COO
Louise Crossland, chief commercial officer
Key customers
All venues, from boutique studios to big-box fitness sites, including:

• Virgin Active,
• Nuffield Health,
• Total Fitness,
• Goodlife, and
• Lift Brands.
Plans for the next 12 months
Our long-term vision extends into other vertical markets including padel centres, ski schools, golf centres, spa and wellbeing.

In the last 12 months we have expanded to the US and Australia and have recruited roles in EMEA.
Testimonial
“This is a fantastic concept and exactly what all class operators need to enhance efficiency, member satisfaction levels and avoid the frustration of classes being cancelled or changed at short notice.”

– John Treharne, founder, The Gym Group and executive chair and non-executive director, CoverMe
Testimonial
"We have found some amazing new instructors through the app, which we wouldn’t have discovered without using CoverMe."

– Virgin Active
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