Latest
issue
Core Health & Fitness
Core Health & Fitness
Core Health & Fitness
Follow Health Club Management on Twitter Like Health Club Management on Facebook Join the discussion with Health Club Management on LinkedIn
FITNESS, HEALTH, WELLNESS

press release: Core Health & Fitness

Core Health & Fitness Announces Promotion of Jon “JT” Thiel to Vice President of Global Customer Support

06 Sep 2023
Jon “JT” Thiel – Vice President of Global Customer Support / Core Health & Fitness
Core Health & Fitness is pleased to announce the promotion of Jon “JT” Thiel to Vice President of Global Customer Support. With over seventeen years of dedicated service, JT's extensive experience, passion for the fitness industry, and focus on quality of the customer experience make him an exemplary choice for this pivotal role.

JT’s journey at Core Health & Fitness has been marked by a steadfast dedication to mastering various facets of the business. His extensive experience within the organization has afforded him a profound understanding of Core's systems, processes, and products.

As Director of Products for the Nautilus portfolio, JT's leadership was transformative, resulting in remarkable growth for the brand. Under his guidance, profitability increased by $6 million, and annual revenue grew from $44 million to $55 million as of 2022. His strategic vision also led to the successful transition of manufacturing operations to China, resulting in a substantial increase in gross margins. JT's contributions include the successful launch of hero products, driving incremental sales of over $13.5 million year-to-date. His attentiveness to customer satisfaction is evident in his work with training sessions, webinars, club site visits, and VIP events.

JT's educational background further underscores his qualifications for this leadership role. He is a proud graduate of the University of Colorado, Boulder, with a Bachelor's Degree in Information Technology from the College of Business Administration. In addition to his academic achievements, JT has received specialized training and certifications, including Six Sigma, Lean, DMAIC, Project Management, Leadership, and Financial Literacy.

In his new role as Vice President of Global Customer Support, JT aims to leverage his experience to enhance customer interactions and streamline global customer service operations. In taking on the new role as Vice President of Global Customer Support, JT shared, " I have an in-depth working knowledge of our systems and processes which can be applied to improving the ways that Core interacts with its customers, resulting in increased customer satisfaction, loyalty, and profitability. These solutions can be scaled throughout the global customer service ecosystem to help reduce waste and improve efficiencies and productivity. I am excited about the opportunity to leverage my experience at Core Health & Fitness and learn yet another facet of the intricacies of our company. I personally know how our company creates an environment in which people thrive and work together effectively to achieve the best results."

JT's promotion is a direct result of his company and industry knowledge and passion as well as a great example of career growth within Core Health & Fitness. Deana Cook, VP of Global Human Resources Core Health & Fitness, expressed her enthusiasm for JT's promotion, stating, "JT's journey from a technical support agent to the Vice President of Global Customer Support is a testament to our culture of recognizing and nurturing talent from within the organization. Employee development and mentoring is a critical step for a successful transition and effort toward creating an excellent Employee Experience. It is just as important to retain talent as it is to attract it. We must nurture our talent through continual improvement with challenging projects and reward programs that recognize employee commitment and effort.”

JT's promotion signifies Core Health & Fitness's dedication to delivering exceptional customer experiences while fostering professional growth within the company, and his extensive background and dynamic skillset position him as a valuable asset to lead the global customer support team to new heights of success.

More press releases and updates from Core Health & Fitness:
In the dynamic world of indoor cycling, Schwinn has consistently been at the forefront of innovation. Now, we proudly present the Schwinn Z Bike, the culmination of our legacy of excellence.
Core Health & Fitness, a leading global manufacturer and distributor of fitness equipment and business solutions for fitness facilities around the world has appointed industry veteran Bryan K. O’Rourke as its Chief Executive Officer.
The boundaries that mapped the cardio floor, the weight room and aerobics classes have been pushed to include functional training and High-Intensity Interval Training (HIIT) training zones.
Core Health & Fitness is honored to host the StairMaster 9/11 Memorial Climb at the Core Health & Fitness Innovation Center in Lake Forest, California for the third year in a row on Sunday, September 10th, 2023.
Core Health & Fitness is thrilled to introduce Alex O’Neill as the new Director of Sales for the U.K. and The Republic of Ireland. With a stellar track record of consistently delivering exceptional results, Alex's leadership and strategic prowess are poised to steer our sales, in this market, to unprecedented success.
Core Health & Fitness: news from HCMmag.com and FitTechGlobal.com
Core Health & Fitness, an industry leader in commercial fitness products, has launched the Stairmaster 4G – the first StairMaster StepMill designed for the vertical market.
Core Health & Fitness, a portfolio company of US-based private equity firm Gainline Capital Partners LP, has acquired Jacobs Ladder, the leader in ladder climbing fitness offerings.
Capitalising on Schwinn’s decades of experience and iconic leadership in commercial indoor cycling, Core Health & Fitness announces the arrival of its next generation of indoor cycling bikes – Schwinn X and Z.
Oss Fitness has won a public tender to provide new fitness equipment from Core Health & Fitness to three sports centres in the City of Burgos in Spain.
Core Health & Fitness, has acquired Digital fitness content provider Wexer Holding, for an undisclosed sum.
Core Health & Fitness announces the arrival of its next generation of indoor cycling bikes – Schwinn X & Z.
Core Health & Fitness: featured in HCM and Fit Tech magazines
Designing great training spaces requires product knowledge, inspired creativity and an understanding of the psychology of exercise. The experts explain their approach to Steph Eaves
Special report: Strength revolution
Strength training is booming, in part due to various government’s guidelines that recommend it for all ages, with new offerings coming in the form of hardware, tech and programming, as Steph Eaves reports
Creating fitness spaces that keep members coming back requires more than just functionality. Designers and suppliers share their latest triumphs with Steph Eaves
Core Health & Fitness
Tel: +44 (0)1494 688260
Address: Unit 4, The Gateway Centre, Coronation Road, Cressex Business Park, High Wycombe, Buckinghamshire, HP12 3SU, UK
Alex O’Neill, director of sales UK and Republic of Ireland
Latest News
More than 200 organisations and athletes in the UK have signed an open letter to ...
Latest News
Diversity, equity and inclusion in the European fitness industry is examined in a new report ...
Latest News
Following the success of its first site in Whitefield, Total Fitness is launching a purpose-built ...
Latest News
David Beckham and F45 Training have finally settled the breach-of-contract lawsuit around Beckham’s ambassadorial agreement ...
Latest News
Apple has previewed the upcoming watchOS 11, which has more health and fitness insights and ...
Latest News
With just a few weeks until the General Election, CIMSPA – the organisation that represents people ...
Latest News
Co-founders of specialist gym and fitness wear company, WIT Fitness, have returned to the brand ...
Latest News
Basic-Fit has signed an agreement to sell five Holmes Place clubs it acquired as part ...
HCM promotional features
Sponsored
Symbio ultra-premium cardio equipment from Life Fitness raises the bar for design and performance
HCM promotional features
Sponsored
A major refurbishment of Sport Ireland Fitness by Technogym has created a world-class public gym at the home of Irish sport
HCM promotional features
Sponsored
Sustainability in the fitness industry is coming on in leaps and bounds as more operators refurbish their gym equipment to save money and the planet
HCM promotional features
Sponsored
We all know we need to stand more. Now an exciting new partnership between Physical and Teca Fitness expands this thinking into UK gyms and beyond
HCM promotional features
Sponsored
At the heart of the Sydney Swans new headquarters in Australia is an elite player-focused training facility by strength equipment specialist BLK BOX
HCM promotional features
Sponsored
Coaching workshops from Keith Smith and Adam Daniel have been designed to empower your team and transform your service
HCM promotional features
Sponsored
GymNation is pioneering the future of fitness with software specialist Perfect Gym providing a scalable tech platform to power and sustain its growth
HCM promotional features
Sponsored
The partnership between PureGym and Belfast-based supplier BLK BOX is transforming the gym floor
HCM promotional features
Sponsored
University of Sheffield Sport has opened the doors of its flagship Goodwin Sports Centre following a major refurbishment
HCM promotional features
HCM magazine
Steph Eaves looks at how health assessment devices are evolving to keep up with industry trends
HCM magazine
HCM People

Mariah Rooney

Founder, Trauma Informed Weight Lifting
When people experience early life trauma it impacts their bodies and nervous systems. I became curious about how lifting weights could help them have the experience of strength
HCM magazine
AI has the potential to support people in making healthy lifestyle changes if its algorithms can be updated to understand the different stages of motivation, as Jodi Heckel reports
HCM magazine
Appointed president of Xponential Fitness when she was only 34, Sarah Luna attributes her career success to the grit, determination and stamina she honed as a dancer by day and Pilates teacher by night. She talks to Kath Hudson about how owning her choices has given her the resilience to take on one of the top jobs in the US fitness industry, while also raising a family
HCM magazine
Fuel the debate about issues across the industry and share your ideas and experiences. We’d love to hear from you: [email protected]
Featured supplier news
Featured supplier news: Explosion of passion for fitness at RiminiWellness 2024 and record success for Panatta
The passion for fitness and bodybuilding reached new heights at the Panatta stands during RiminiWellness (30 May – 2 June 20204) – the largest fitness event in Italy – which this year exceeded the 100,000 visitor mark.
Featured supplier news
Featured supplier news: Elevate announces new aquatics and active kids theatres for 2024 event
The Royal Life Saving Society UK (RLSS UK), the Swimming Teachers Association (STA), and Swim England have teamed up to sponsor an aquatic theatre at Elevate 2024.
Company profile
Company profile: Core Health & Fitness
Core Health & Fitness creates dynamic fitness experiences for the global market with products and ...
Supplier Showcases
Supplier showcase - Matrix: Futureproofing
Supplier Showcases
Supplier showcase - Jon Williams
Catalogue Gallery
Click on a catalogue to view it online
Featured press releases
Core Health & Fitness press release: Core Health & Fitness Announces Promotion of Jon “JT” Thiel to Vice President of Global Customer Support
Core Health & Fitness is pleased to announce the promotion of Jon “JT” Thiel to Vice President of Global Customer Support. With over seventeen years of dedicated service, JT's extensive experience, passion for the fitness industry, and focus on quality of the customer experience make him an exemplary choice for this pivotal role.
Directory
salt therapy products
Saltability: salt therapy products
Lockers
Fitlockers: Lockers
Cryotherapy
Art of Cryo: Cryotherapy
Snowroom
TechnoAlpin SpA: Snowroom
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Spa software
SpaBooker: Spa software
Property & Tenders
Cleveland Lakes, Wiltshire and Gloucestershire
Cotswold Lakes Trust
Property & Tenders
Loughton, IG10
Knight Frank
Property & Tenders
Diary dates
03-05 Sep 2024
IMPACT Exhibition Center, Bangkok, Thailand
Diary dates
08-10 Sep 2024
Wyndham® Lake Buena Vista Disney Springs™ Resort, Lake Buena Vista, United States
Diary dates
19-19 Sep 2024
The Salil Hotel Riverside - Bangkok, Bangkok 10120, Thailand
Diary dates
20-22 Sep 2024
Locations worldwide,
Diary dates
01-04 Oct 2024
REVĪVŌ Wellness Resort Nusa Dua Bali, Kabupaten Badung, Indonesia
Diary dates
09-13 Oct 2024
Soneva Fushi, Maldives
Diary dates
10 Oct 2024
QEII Conference Centre, London,
Diary dates
22-25 Oct 2024
Messe Stuttgart, Germany
Diary dates
24-24 Oct 2024
QEII Conference Centre, London, United Kingdom
Diary dates
04-07 Nov 2024
In person, St Andrews, United Kingdom
Diary dates
04-06 Feb 2025
Coventry Building Society Arena, Coventry, United Kingdom
Diary dates
11-13 Feb 2025
Fairmont Riyadh , Saudi Arabia
Diary dates
10-13 Apr 2025
Exhibition Centre , Cologne, Germany
Diary dates
07-07 Jun 2025
Worldwide, Various,
Diary dates
28-31 Oct 2025
Koelnmesse, Cologne, Germany
Diary dates

press release: Core Health & Fitness

Core Health & Fitness Announces Promotion of Jon “JT” Thiel to Vice President of Global Customer Support

06 Sep 2023
Jon “JT” Thiel – Vice President of Global Customer Support / Core Health & Fitness
Core Health & Fitness is pleased to announce the promotion of Jon “JT” Thiel to Vice President of Global Customer Support. With over seventeen years of dedicated service, JT's extensive experience, passion for the fitness industry, and focus on quality of the customer experience make him an exemplary choice for this pivotal role.

JT’s journey at Core Health & Fitness has been marked by a steadfast dedication to mastering various facets of the business. His extensive experience within the organization has afforded him a profound understanding of Core's systems, processes, and products.

As Director of Products for the Nautilus portfolio, JT's leadership was transformative, resulting in remarkable growth for the brand. Under his guidance, profitability increased by $6 million, and annual revenue grew from $44 million to $55 million as of 2022. His strategic vision also led to the successful transition of manufacturing operations to China, resulting in a substantial increase in gross margins. JT's contributions include the successful launch of hero products, driving incremental sales of over $13.5 million year-to-date. His attentiveness to customer satisfaction is evident in his work with training sessions, webinars, club site visits, and VIP events.

JT's educational background further underscores his qualifications for this leadership role. He is a proud graduate of the University of Colorado, Boulder, with a Bachelor's Degree in Information Technology from the College of Business Administration. In addition to his academic achievements, JT has received specialized training and certifications, including Six Sigma, Lean, DMAIC, Project Management, Leadership, and Financial Literacy.

In his new role as Vice President of Global Customer Support, JT aims to leverage his experience to enhance customer interactions and streamline global customer service operations. In taking on the new role as Vice President of Global Customer Support, JT shared, " I have an in-depth working knowledge of our systems and processes which can be applied to improving the ways that Core interacts with its customers, resulting in increased customer satisfaction, loyalty, and profitability. These solutions can be scaled throughout the global customer service ecosystem to help reduce waste and improve efficiencies and productivity. I am excited about the opportunity to leverage my experience at Core Health & Fitness and learn yet another facet of the intricacies of our company. I personally know how our company creates an environment in which people thrive and work together effectively to achieve the best results."

JT's promotion is a direct result of his company and industry knowledge and passion as well as a great example of career growth within Core Health & Fitness. Deana Cook, VP of Global Human Resources Core Health & Fitness, expressed her enthusiasm for JT's promotion, stating, "JT's journey from a technical support agent to the Vice President of Global Customer Support is a testament to our culture of recognizing and nurturing talent from within the organization. Employee development and mentoring is a critical step for a successful transition and effort toward creating an excellent Employee Experience. It is just as important to retain talent as it is to attract it. We must nurture our talent through continual improvement with challenging projects and reward programs that recognize employee commitment and effort.”

JT's promotion signifies Core Health & Fitness's dedication to delivering exceptional customer experiences while fostering professional growth within the company, and his extensive background and dynamic skillset position him as a valuable asset to lead the global customer support team to new heights of success.

More press releases and updates from Core Health & Fitness:
In the dynamic world of indoor cycling, Schwinn has consistently been at the forefront of innovation. Now, we proudly present the Schwinn Z Bike, the culmination of our legacy of excellence.
Core Health & Fitness, a leading global manufacturer and distributor of fitness equipment and business solutions for fitness facilities around the world has appointed industry veteran Bryan K. O’Rourke as its Chief Executive Officer.
The boundaries that mapped the cardio floor, the weight room and aerobics classes have been pushed to include functional training and High-Intensity Interval Training (HIIT) training zones.
Core Health & Fitness is honored to host the StairMaster 9/11 Memorial Climb at the Core Health & Fitness Innovation Center in Lake Forest, California for the third year in a row on Sunday, September 10th, 2023.
Core Health & Fitness is thrilled to introduce Alex O’Neill as the new Director of Sales for the U.K. and The Republic of Ireland. With a stellar track record of consistently delivering exceptional results, Alex's leadership and strategic prowess are poised to steer our sales, in this market, to unprecedented success.
Core Health & Fitness: news from HCMmag.com and FitTechGlobal.com
Core Health & Fitness, an industry leader in commercial fitness products, has launched the Stairmaster 4G – the first StairMaster StepMill designed for the vertical market.
Core Health & Fitness, a portfolio company of US-based private equity firm Gainline Capital Partners LP, has acquired Jacobs Ladder, the leader in ladder climbing fitness offerings.
Capitalising on Schwinn’s decades of experience and iconic leadership in commercial indoor cycling, Core Health & Fitness announces the arrival of its next generation of indoor cycling bikes – Schwinn X and Z.
Oss Fitness has won a public tender to provide new fitness equipment from Core Health & Fitness to three sports centres in the City of Burgos in Spain.
Core Health & Fitness, has acquired Digital fitness content provider Wexer Holding, for an undisclosed sum.
Core Health & Fitness announces the arrival of its next generation of indoor cycling bikes – Schwinn X & Z.
Core Health & Fitness: featured in HCM and Fit Tech magazines
Designing great training spaces requires product knowledge, inspired creativity and an understanding of the psychology of exercise. The experts explain their approach to Steph Eaves
Special report: Strength revolution
Strength training is booming, in part due to various government’s guidelines that recommend it for all ages, with new offerings coming in the form of hardware, tech and programming, as Steph Eaves reports
Creating fitness spaces that keep members coming back requires more than just functionality. Designers and suppliers share their latest triumphs with Steph Eaves
Core Health & Fitness
Tel: +44 (0)1494 688260
Address: Unit 4, The Gateway Centre, Coronation Road, Cressex Business Park, High Wycombe, Buckinghamshire, HP12 3SU, UK
Alex O’Neill, director of sales UK and Republic of Ireland
Key personnel
Joe Berselli, senior director of global hospitality & European distributor sales
Alex O’Neill, director of sales UK and Republic of Ireland
Key customers
Everlast, Energie Fitness,
Energie Fitness Iberia,
Coach Gym Ltd,
Life Leisure, TRIB3,
UFC, Holmes Place,
Fitness First, Crunch Fitness,
Fitness 24 Seven, Fit20.
Plans for the next 12 months
We are celebrating StairMaster’s 40th anniversary and launching the StairMaster 4G. Designed to fit perfectly into hospitality and multihousing training centres, the 4G is the StairMaster solution when size matters!

Star Trac launches the Virtual Bike, the most versatile bike, giving the rider an unlimited experience. The Virtual Bike is purpose-built to withstand the rigours of a commercial cardio floor and meet the needs of non-staffed vertical market spaces such as hospitality and multi-housing amenity centres.

Core offers more customisation options with Throwdown rigs that are built-to-fit for a standout piece that optimises space. The total-body workout on the HIIT Ski and HIIT Rower brings the natural mobility of sport to the training zone.

Together with our partners, we create the best fitness offerings with the most recognised brands worldwide.

For more information, visit www.corehandf.com
Testimonial
“We chose Core Health & Fitness for several reasons, the main one was that we were able to get the majority of the equipment we wanted from one place at a competitive price.

The Star Trac and Stairmaster brands have been big favourites of our members in our Taunton gym so we were keen to make them a central part of our new gym in Plymouth.

Schwinn was a natural choice for our indoor bikes and we’ve been really pleased with the AC Power in our classes.

Throwdown became available as we were looking to equip our functional areas, we took a gamble on the rigs and it paid off. Our HIIT classes and functional areas have the rigs as a central focus providing multiple options for each workout.

As a gym we have a strength and resistance focus so choosing the right plate loaded equipment was really important, we were really impressed by the focus that Nautilus places on the smooth and intuitive way each piece of equipment functions so we bought most of the range! We are proud to be a Nautilus Trusted Strength Centre and our members are really enjoying the kit.”
– Chris Dadd, co-director, Bodyworld Holdings
Search news, features & products:
Find a supplier:
Core Health & Fitness
Core Health & Fitness
Partner sites