press release: Core Health & Fitness
Core Health & Fitness Announces Promotion of Jon “JT” Thiel to Vice President of Global Customer Support
06 Sep 2023
Jon “JT” Thiel – Vice President of Global Customer Support / Core Health & Fitness
JT’s journey at Core Health & Fitness has been marked by a steadfast dedication to mastering various facets of the business. His extensive experience within the organization has afforded him a profound understanding of Core's systems, processes, and products.
As Director of Products for the Nautilus portfolio, JT's leadership was transformative, resulting in remarkable growth for the brand. Under his guidance, profitability increased by $6 million, and annual revenue grew from $44 million to $55 million as of 2022. His strategic vision also led to the successful transition of manufacturing operations to China, resulting in a substantial increase in gross margins. JT's contributions include the successful launch of hero products, driving incremental sales of over $13.5 million year-to-date. His attentiveness to customer satisfaction is evident in his work with training sessions, webinars, club site visits, and VIP events.
JT's educational background further underscores his qualifications for this leadership role. He is a proud graduate of the University of Colorado, Boulder, with a Bachelor's Degree in Information Technology from the College of Business Administration. In addition to his academic achievements, JT has received specialized training and certifications, including Six Sigma, Lean, DMAIC, Project Management, Leadership, and Financial Literacy.
In his new role as Vice President of Global Customer Support, JT aims to leverage his experience to enhance customer interactions and streamline global customer service operations. In taking on the new role as Vice President of Global Customer Support, JT shared, " I have an in-depth working knowledge of our systems and processes which can be applied to improving the ways that Core interacts with its customers, resulting in increased customer satisfaction, loyalty, and profitability. These solutions can be scaled throughout the global customer service ecosystem to help reduce waste and improve efficiencies and productivity. I am excited about the opportunity to leverage my experience at Core Health & Fitness and learn yet another facet of the intricacies of our company. I personally know how our company creates an environment in which people thrive and work together effectively to achieve the best results."
JT's promotion is a direct result of his company and industry knowledge and passion as well as a great example of career growth within Core Health & Fitness. Deana Cook, VP of Global Human Resources Core Health & Fitness, expressed her enthusiasm for JT's promotion, stating, "JT's journey from a technical support agent to the Vice President of Global Customer Support is a testament to our culture of recognizing and nurturing talent from within the organization. Employee development and mentoring is a critical step for a successful transition and effort toward creating an excellent Employee Experience. It is just as important to retain talent as it is to attract it. We must nurture our talent through continual improvement with challenging projects and reward programs that recognize employee commitment and effort.”
JT's promotion signifies Core Health & Fitness's dedication to delivering exceptional customer experiences while fostering professional growth within the company, and his extensive background and dynamic skillset position him as a valuable asset to lead the global customer support team to new heights of success.
More press releases and updates from Core Health & Fitness:
In the dynamic world of indoor cycling, Schwinn has consistently been at the forefront of
innovation. Now, we proudly present the Schwinn Z Bike, the culmination of our legacy of
excellence.
Core Health & Fitness, a leading global manufacturer and distributor of fitness equipment and
business solutions for fitness facilities around the world has appointed industry veteran
Bryan K. O’Rourke as its Chief Executive Officer.
The boundaries that mapped the cardio floor, the weight room and aerobics classes have been
pushed to include functional training and High-Intensity Interval Training (HIIT) training
zones.
Core Health & Fitness is honored to host the StairMaster 9/11 Memorial Climb at the Core Health
& Fitness Innovation Center in Lake Forest, California for the third year in a row on Sunday,
September 10th, 2023.
Core Health & Fitness is thrilled to introduce Alex O’Neill as the new Director of Sales for
the U.K. and The Republic of Ireland. With a stellar track record of consistently delivering
exceptional results, Alex's leadership and strategic prowess are poised to steer our sales, in
this market, to unprecedented success.
Core Health & Fitness: news from HCMmag.com and FitTechGlobal.com
Core Health & Fitness, an industry leader in commercial fitness products, has launched the
Stairmaster 4G – the first StairMaster StepMill designed for the vertical market.
Core Health & Fitness, a portfolio company of US-based private equity firm Gainline Capital
Partners LP, has acquired Jacobs Ladder, the leader in ladder climbing fitness offerings.
Capitalising on Schwinn’s decades of experience and iconic leadership in commercial indoor
cycling, Core Health & Fitness announces the arrival of its next generation of indoor
cycling
bikes – Schwinn X and Z.
Oss Fitness has won a public tender to provide new fitness equipment from Core Health &
Fitness to three sports centres in the City of Burgos in Spain.
HCM NEWS: Core Health & Fitness acquires Wexer
Core Health & Fitness, has acquired Digital fitness content provider Wexer Holding, for an
undisclosed sum.
Core Health & Fitness announces the arrival of its next generation of indoor cycling bikes –
Schwinn X & Z.
Core Health & Fitness: featured in HCM and Fit Tech magazines
Design: Designs on success
Designing great training spaces requires product knowledge,
inspired creativity and an understanding of the psychology of
exercise. The experts explain their approach to Steph Eaves
Special report: Strength revolution
Strength training is booming, in part due to various government’s
guidelines that recommend it for all ages, with new offerings coming in
the form of hardware, tech and programming, as Steph Eaves reports
Design: The Wow Factor
Creating fitness spaces that keep members
coming back requires more than just
functionality. Designers and suppliers share
their latest triumphs with Steph Eaves
Core Health & Fitness
Tel: +44 (0)1494 688260
Email: [email protected]
Address:
Unit 4, The Gateway Centre,
Coronation Road,
Cressex Business Park,
High Wycombe,
Buckinghamshire,
HP12 3SU,
UK
Alex O’Neill, director of sales UK and Republic of Ireland
Core Health & Fitness video gallery:
Key personnel
Joe Berselli, senior director of global hospitality & European distributor sales
Alex O’Neill, director of sales UK and Republic of Ireland
Alex O’Neill, director of sales UK and Republic of Ireland
Key customers
Everlast, Energie Fitness,
Energie Fitness Iberia,
Coach Gym Ltd,
Life Leisure, TRIB3,
UFC, Holmes Place,
Fitness First, Crunch Fitness,
Fitness 24 Seven, Fit20.
Energie Fitness Iberia,
Coach Gym Ltd,
Life Leisure, TRIB3,
UFC, Holmes Place,
Fitness First, Crunch Fitness,
Fitness 24 Seven, Fit20.
Plans for the next 12 months
We are celebrating StairMaster’s
40th anniversary and launching
the StairMaster 4G. Designed to fit
perfectly into hospitality and multihousing
training centres, the 4G is the
StairMaster solution when size matters!
Star Trac launches the Virtual Bike, the most versatile bike, giving the rider an unlimited experience. The Virtual Bike is purpose-built to withstand the rigours of a commercial cardio floor and meet the needs of non-staffed vertical market spaces such as hospitality and multi-housing amenity centres.
Core offers more customisation options with Throwdown rigs that are built-to-fit for a standout piece that optimises space. The total-body workout on the HIIT Ski and HIIT Rower brings the natural mobility of sport to the training zone.
Together with our partners, we create the best fitness offerings with the most recognised brands worldwide.
For more information, visit www.corehandf.com
Star Trac launches the Virtual Bike, the most versatile bike, giving the rider an unlimited experience. The Virtual Bike is purpose-built to withstand the rigours of a commercial cardio floor and meet the needs of non-staffed vertical market spaces such as hospitality and multi-housing amenity centres.
Core offers more customisation options with Throwdown rigs that are built-to-fit for a standout piece that optimises space. The total-body workout on the HIIT Ski and HIIT Rower brings the natural mobility of sport to the training zone.
Together with our partners, we create the best fitness offerings with the most recognised brands worldwide.
For more information, visit www.corehandf.com
Testimonial
“We chose Core Health & Fitness for several reasons, the main one was that we were able to get the majority of the equipment we wanted from one place at a competitive price.
The Star Trac and Stairmaster brands have been big favourites of our members in our Taunton gym so we were keen to make them a central part of our new gym in Plymouth.
Schwinn was a natural choice for our indoor bikes and we’ve been really pleased with the AC Power in our classes.
Throwdown became available as we were looking to equip our functional areas, we took a gamble on the rigs and it paid off. Our HIIT classes and functional areas have the rigs as a central focus providing multiple options for each workout.
As a gym we have a strength and resistance focus so choosing the right plate loaded equipment was really important, we were really impressed by the focus that Nautilus places on the smooth and intuitive way each piece of equipment functions so we bought most of the range! We are proud to be a Nautilus Trusted Strength Centre and our members are really enjoying the kit.”
– Chris Dadd, co-director, Bodyworld Holdings
The Star Trac and Stairmaster brands have been big favourites of our members in our Taunton gym so we were keen to make them a central part of our new gym in Plymouth.
Schwinn was a natural choice for our indoor bikes and we’ve been really pleased with the AC Power in our classes.
Throwdown became available as we were looking to equip our functional areas, we took a gamble on the rigs and it paid off. Our HIIT classes and functional areas have the rigs as a central focus providing multiple options for each workout.
As a gym we have a strength and resistance focus so choosing the right plate loaded equipment was really important, we were really impressed by the focus that Nautilus places on the smooth and intuitive way each piece of equipment functions so we bought most of the range! We are proud to be a Nautilus Trusted Strength Centre and our members are really enjoying the kit.”
– Chris Dadd, co-director, Bodyworld Holdings
Search news, features & products:
Find a supplier: