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What guests want
Heinz Schletterer talks about the latest trends in spa design and highlights equipment solutions which exceed guests’ expectations and bring success for operators.
Heinz, based on your longstanding experience in the spa business, can you tell us what guests really want?
Today, spa and wellness is part of our everyday life. Installing just another sauna or steamroom no longer provokes an outburst of enthusiasm from guests. Instead they want to be surprised and enthused by tailored, authentic spa experiences.
They're drawn to adventure, to feel-good spaces, multi-sensory attractions and health-enhancing treatments.
It's also important spa design is based on a consistent concept and philosophy.
Can you give an example of a successful spa concept and philosophy?
At Schletterer we've developed Worlds of Spa – experiences which are designed to take guests on a unique spa journey that goes far beyond what’s currently available on the market.
Worlds of Spa deliver on all spa and wellness trends, offering health-enhancing, multi-sensory experiences and catering for guests’ desire to experience the extraordinary.
They’re also sustainable and offer holistic room concepts with the latest in multimedia, sound and lighting technology, aroma and heliotherapy.
What exactly is the guest experience in Schletterer’s Worlds of Spa?
Each World of Spa is a self-contained treatment area which uses different natural elements, from herbs to minerals and from crystals to fire and water, flowers or salt. Respect for nature and the modern re-interpretation of healing traditions were guiding principles in the creation of this sensational new product.
In each World, guests are firstly introduced to the respective theme and then recommended a sequence of innovative, health-enhancing applications and thermal spa experiences, before they retreat to their individual, themed relaxation zones.
What makes Worlds of Spa so successful?
Worlds of Spa make every spa authentic and unique, giving it a clear competitive advantage. Worlds of Spa areas are highly efficient in terms of maintenance, energy use and staffing requirements; they not only make facilities more attractive, they also strengthen customer loyalty, improve spa occupancy rates and increase the profitability of the spa.
For more details about World of spa, contact:
Schletterer GmbH
Strass 190, 6261 Strass im Zillertal, Austria
t +43 5244 62005 f +43 5244 62005 50
email: [email protected]
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