AskNicely news
11 Dec 2020
Maintaining a consistent customer experience is critical to the success of a growing B2C service
19 Oct 2020
Customer experience software provider, AskNicely, has announced it will host a new virtual event called
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HCM Magazine
Editor's letter
“It’s never been more important for everyone in our sector to commit to maintaining COVID-secure operating standards ”
HCM Magazine
Promotion
Goji’s virus-killing air purification system is the future of air purification for gyms, says Greg Whyte
HCM Magazine
Management
Katie Lewis and Lindsey Simpson co-founded Workplace Mental Wealth
to drive workforce change in the health and fitness industry. Liz Terry talks
to Lewis about their first research study – the Fitness and Active Leisure
Workforce State of Mind Survey – and the launch of The Good Work Pledge
HCM Magazine
Finance
New tax laws will hit the UK fitness
sector in early April, changing
the way freelance PTs are legally
classified for income tax and national
insurance, as Abi Harris reports
HCM Magazine
Sponsored
Denbighshire Leisure is creating a range of new and unforgettable member experiences. MD, Jamie Groves, explains how a partnership with Technogym and Alliance Leisure has led to the creation of a raft of new offerings
HCM Magazine
Facilities
Changing rooms
have been largely closed during the pandemic, but as clubs open up, how will ongoing pandemic restrictions impact
changing room design?
We ask the experts
for their observations
and reflections
HCM Magazine
Policy
A new tracking tool, called Moving Communities, will assess
the impact of the UK’s £100m National Leisure Recovery
Fund, as well as evaluating the contribution public sector
facilities make to their local communities, as HCM reports
HCM Magazine
HCM magazine
In spite of having met all government-agreed, COVID-secure operating
standards, group exercise has had a rough ride during the pandemic, being
closed more than gyms. HCM asks why this is and what can be done about it
HCM magazine
Policing the rules, even if it means
losing members, will be crucial to
building trust as health clubs reopen,
Paul Roberts tells Kath Hudson
HCM magazine
“It’s a beautiful vision but there’s a lot of hard work ahead”
HCM magazine
Fuel the debate about issues and opportunities across the industry.
We’d love to hear from you –
[email protected]
HCM magazine
Hussle’s new Membership Conversion Service proactively turns Hussle customers into direct club members, encouraging them to join clubs they attend regularly
HCM magazine
How will digital, gyms and live fitness mesh to create a new customer offering in health clubs? Phillip Mills, executive director of Les Mills, shares his views
HCM magazine
HCM People
Colin Grant
CEO, Pure Group“Meticulous tracing and reporting of cases show, time and time again, that fitness centres and yoga studios are some of the safest places on the planet”
HCM magazine
“In a creative world where you have to come up with innovative solutions to out-think your competitors, you can’t stay productive for long hours without a break. We encourage our team to step away from their desks and do some exercise”
HCM magazine
HCM People
David Blitz
CEO, BlitzLake“One of the best aspects of Studio Three is our loyal membership community. Our team has really come to know our members and where they are in their wellness journey”
HCM magazine
Current vacancies
Lifeguard University College School
£21,000
Hampstead, London, UK
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Featured supplier news
L&R Kältetechnik has launched a new division, named artofcryo.com, after 30 years’
experience with -110 °C electrical solutions.
Featured supplier news
The industry is eagerly awaiting the reopening of health clubs and leisure centres in
another
year affected by COVID-19, where the only thing that’s been certain is uncertainty.
Video Gallery
MyZone Group Ltd
Art of Cryo
Technogym
Company profiles
With our digital member solutions, branded app and branded virtual classes your clients can now ...
Company profiles
Crown Sports Lockers has designed, crafted and fitted bespoke timber furniture for spas, hotels and ...
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