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UNITING THE WORLD OF FITNESS
Health Club Management

Health Club Management

features

Sponsored: Active IQ: Train and retain

Tad Chapman from Active IQ argues that operators should take a fresh look at apprenticeships and their power to drive recovery

Published in Health Club Management 2021 issue 3
Apprenticeships have the potential to train older and more experienced colleagues / photo: wavebreakmedia/shutterstock
Apprenticeships have the potential to train older and more experienced colleagues / photo: wavebreakmedia/shutterstock
Workforce development has never been so important and apprenticeships have a key role to play in the rebuilding of our sector

Apprenticeships have a long-standing reputation as a reliable training tool, usually associated with young learners entering a profession.

While this is indeed one role for apprenticeships in workforce development, their potential is far greater than simply recruiting youngsters wishing to ‘earn and learn’.

The Department for Education described apprenticeship training as “the key to unlocking productivity” while last month’s National Apprenticeship Week ran under the theme “Build the Future”. Both these bold statements are true. Today’s apprenticeships have the potential to train older and more experienced colleagues right up to senior management level. They can attract strong candidates looking for a clear career pathway to the top and – importantly – have the power to retain top talent within an organisation.

When it comes to developing people’s skills and knowledge, future-proofing your workforce and retaining the best in the business, apprenticeships are hard to beat. And as we emerge from three successive COVID-19 lockdowns ready to rebuild our sector and workforce, their potential to help is hard to ignore.

“Workforce development has never been so important and apprenticeships have a key role to play in the rebuilding of our sector,” says Tad Chapman, head of end-point assessment at Active IQ. “Apprenticeships not only provide an excellent route into our industry but also a fantastic career pathway that will future-proof workforce development by retaining – as well as training – the best talent in an organisation.”

Challenging perception
Hampering this, however, are many myths and misperceptions which need to be challenged before the leisure industry can fully realise the potential of apprenticeships.

“Despite the best efforts of Government, industry, leading training providers and awarding organisations like ourselves, common misperceptions remain. Also, apprenticeships are sometimes considered an afterthought or a quick route to free training,” says Tad.

“In fact, there are diverse and varied apprenticeships on offer from entry level right up to degree and management level,” he explains. “The idea you can start out as a lifeguard or gym instructor and train your way up to general manager or CEO isn’t far-fetched: the career pathway is clear and accessible.”

Releasing untapped potential
“Employers need to recognise the newest apprenticeship standards run from Level 2 – such as a community activator coach or leisure team member – right up to level 6 and 7, including chartered manager and senior leader,” says Tad. “The potential for apprentices to extend way beyond entry level recruitment and reach management and degree level is a valuable retention tool for operators and employers who can hold onto their brightest talent.”

Growth area
Apprenticeships are an important growth area for the physical activity workforce with skills-based, on-the-job learning of immense value in these public-facing roles. In addition, Tad is seeing rising demand for sector-specific but non-physical-activity-based roles, such as customer service, digital skills, finance, warehousing and facilities management. “The whole sector needs to expand its view and recognise that apprenticeships can support all aspects of a leisure facility’s business,” he says. “At Active IQ we carry out end-point assessment for a broad range of sectors from transport to facilities management and there’s plenty to be learned from these industries and applied to the leisure trade.”

Back on track post-lockdown
Lockdown had a devastating impact on the leisure sector with facilities forced to close and a high percentage of staff put on furlough. On-the-job training suffered greatly as face-to-face interaction ground to a halt. Post-lockdown, restoring confidence in colleagues and members, reviving training programmes and renewing optimism will be key. Apprenticeships can help by offering a cost-effective, clearly mapped route to put people’s careers back on track. And after such uncertain and turbulent times, there’s a lot to be said for the structure and security offered by apprenticeships and the end-point assessment process.

Find out more: www.activeiq.co.uk

Tad Chapman

Active IQ is one of the first End-point Assessment Organisations (EPAOs) within the physical activity sector to be approved on the Register of End-point Assessment Organisations.

With unmatched expertise it offers 15 End-point Assessments (EPAs) for the new apprenticeship standards including these most pertinent to the leisure sector:

• Business administrator
• Community activator coach
• Community sport and health officer
• Customer service practitioner
• Facilities management supervisor
• Leisure duty manager
• Leisure team member
• Personal trainer
• Team leader/supervisor

https://www.leisureopportunities.co.uk/images/2021/593309_341386.jpg
Tad Chapman from Active IQ argues that operators should take a fresh look at apprenticeships and their power to drive recovery
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features

Sponsored: Active IQ: Train and retain

Tad Chapman from Active IQ argues that operators should take a fresh look at apprenticeships and their power to drive recovery

Published in Health Club Management 2021 issue 3
Apprenticeships have the potential to train older and more experienced colleagues / photo: wavebreakmedia/shutterstock
Apprenticeships have the potential to train older and more experienced colleagues / photo: wavebreakmedia/shutterstock
Workforce development has never been so important and apprenticeships have a key role to play in the rebuilding of our sector

Apprenticeships have a long-standing reputation as a reliable training tool, usually associated with young learners entering a profession.

While this is indeed one role for apprenticeships in workforce development, their potential is far greater than simply recruiting youngsters wishing to ‘earn and learn’.

The Department for Education described apprenticeship training as “the key to unlocking productivity” while last month’s National Apprenticeship Week ran under the theme “Build the Future”. Both these bold statements are true. Today’s apprenticeships have the potential to train older and more experienced colleagues right up to senior management level. They can attract strong candidates looking for a clear career pathway to the top and – importantly – have the power to retain top talent within an organisation.

When it comes to developing people’s skills and knowledge, future-proofing your workforce and retaining the best in the business, apprenticeships are hard to beat. And as we emerge from three successive COVID-19 lockdowns ready to rebuild our sector and workforce, their potential to help is hard to ignore.

“Workforce development has never been so important and apprenticeships have a key role to play in the rebuilding of our sector,” says Tad Chapman, head of end-point assessment at Active IQ. “Apprenticeships not only provide an excellent route into our industry but also a fantastic career pathway that will future-proof workforce development by retaining – as well as training – the best talent in an organisation.”

Challenging perception
Hampering this, however, are many myths and misperceptions which need to be challenged before the leisure industry can fully realise the potential of apprenticeships.

“Despite the best efforts of Government, industry, leading training providers and awarding organisations like ourselves, common misperceptions remain. Also, apprenticeships are sometimes considered an afterthought or a quick route to free training,” says Tad.

“In fact, there are diverse and varied apprenticeships on offer from entry level right up to degree and management level,” he explains. “The idea you can start out as a lifeguard or gym instructor and train your way up to general manager or CEO isn’t far-fetched: the career pathway is clear and accessible.”

Releasing untapped potential
“Employers need to recognise the newest apprenticeship standards run from Level 2 – such as a community activator coach or leisure team member – right up to level 6 and 7, including chartered manager and senior leader,” says Tad. “The potential for apprentices to extend way beyond entry level recruitment and reach management and degree level is a valuable retention tool for operators and employers who can hold onto their brightest talent.”

Growth area
Apprenticeships are an important growth area for the physical activity workforce with skills-based, on-the-job learning of immense value in these public-facing roles. In addition, Tad is seeing rising demand for sector-specific but non-physical-activity-based roles, such as customer service, digital skills, finance, warehousing and facilities management. “The whole sector needs to expand its view and recognise that apprenticeships can support all aspects of a leisure facility’s business,” he says. “At Active IQ we carry out end-point assessment for a broad range of sectors from transport to facilities management and there’s plenty to be learned from these industries and applied to the leisure trade.”

Back on track post-lockdown
Lockdown had a devastating impact on the leisure sector with facilities forced to close and a high percentage of staff put on furlough. On-the-job training suffered greatly as face-to-face interaction ground to a halt. Post-lockdown, restoring confidence in colleagues and members, reviving training programmes and renewing optimism will be key. Apprenticeships can help by offering a cost-effective, clearly mapped route to put people’s careers back on track. And after such uncertain and turbulent times, there’s a lot to be said for the structure and security offered by apprenticeships and the end-point assessment process.

Find out more: www.activeiq.co.uk

Tad Chapman

Active IQ is one of the first End-point Assessment Organisations (EPAOs) within the physical activity sector to be approved on the Register of End-point Assessment Organisations.

With unmatched expertise it offers 15 End-point Assessments (EPAs) for the new apprenticeship standards including these most pertinent to the leisure sector:

• Business administrator
• Community activator coach
• Community sport and health officer
• Customer service practitioner
• Facilities management supervisor
• Leisure duty manager
• Leisure team member
• Personal trainer
• Team leader/supervisor

https://www.leisureopportunities.co.uk/images/2021/593309_341386.jpg
Tad Chapman from Active IQ argues that operators should take a fresh look at apprenticeships and their power to drive recovery
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People with depression should be prescribed exercise and then monitored for the first 12 weeks ...
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Frequent strenuous exercise increases the risk of developing motor neurone disease (MND) in people with ...
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The UK government has extended the ban on commercial evictions until 25 March 2022. Announcing ...
Latest News
Operating a further four weeks at reduced capacity will place serious pressure on English fitness ...
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People experiencing homelessness are being offered free access to leisure centres by Oxford City Council. ...
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IHRSA has appointed Elizabeth Clark as its new president and CEO. Clark joins the industry ...
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Boutique studio operator TRIB3 has launched its own-brand range of luxury toiletries. The operator, which ...
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Opinion
promotion
While much of the fitness industry has reopened its doors across the UK over the past weeks, many members are yet to return.
Opinion: Re-engaging your post-lockdown absent members
Featured supplier news
Featured supplier news: Active IQ launches two industry-ready health and fitness diplomas
Active IQ has launched two new qualifications – the Level 2 Diploma in Health and Fitness and Level 3 Diploma in Health and Fitness – to help engage learners in an industry-ready training experience that can be tailored to suit local employer needs.
Featured supplier news
Featured supplier news: INEOS: The future of hand-sanitising
As gyms begin to reopen, cleanliness and hygiene remain an essential part of ensuring staff and members are confident to return.
Featured operators news
Featured operator news: Being active helps Parkwood Leisure customers save the NHS £16m
Parkwood Leisure, one of the UK’s leading public leisure facilities operators, helped prevent more than 7,000 cases of stroke, dementia, depression and type 2 diabetes in 2019, saving the NHS £16 million, a new social value report has shown.
Featured operators news
Featured operator news: Everyone Active generates £342m in social value
Award-winning leisure operator Everyone Active generated £342million in social value at its sites across the country in 2019/20.
Company profiles
Company profile: Octane Fitness UK
A global innovator of innovation and variety in fitness equipment, Octane Fitness, a True Fitness ...
Company profiles
Company profile: Technogym
Founded in 1983, Technogym is a world-leading international supplier of technology and design-driven products and ...
Supplier Showcases
Supplier showcase - Safe Space: Changing concept
Catalogue Gallery
Click on a catalogue to view it online
Directory
Skincare
Comfort Zone - Davines S.p.A: Skincare
Fitness equipment
Precor: Fitness equipment
Exercise equipment
Pendex Fisio S.L.: Exercise equipment
Spa software
SpaBooker: Spa software
Lockers/interior design
Safe Space Lockers Ltd: Lockers/interior design
Red Light Therapy
 Red Light Rising: Red Light Therapy
Independent service & maintenance
Servicesport UK Limited: Independent service & maintenance
Architects/designers
Zynk Design Consultants: Architects/designers
Trade associations
International SPA Association - iSPA: Trade associations
Management software
Premier Software Solutions: Management software
Property & Tenders
Pendine Sands, Carmarthenshire
Carmarthenshire County Council
Property & Tenders
Diary dates
01-04 Jul 2021
Expo Centre & Riviera di Rimini, Italy
Diary dates
18-19 Sep 2021
Locations worldwide,
Diary dates
21-24 Sep 2021
Messe Stuttgart, Germany
Diary dates
28-29 Sep 2021
ExCeL London, London, United Kingdom
Diary dates
04-07 Nov 2021
Exhibition Centre , Cologne, Germany
Diary dates
01-07 Dec 2022
tbc, Dunedin, New Zealand
Diary dates
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