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Health Club Management

Health Club Management

News

Total Fitness taps into app market

Total Fitness has boosted its customer offering by launching a free app for its members.

Features include booking fitness classes, exercise challenges, and syncing workout data from wearable devices and tracking apps, including FitBit, Strava and MapMyRun.

Members can log their workouts manually or by taking an xCapture photo of the display screen on the equipment being used.

Developed by Netpulse, a provider of mobile apps for health clubs, the app has been downloaded by more than 12,000 Total Fitness members in its first month. The chain, which has a network of 17 clubs across the North of England and Wales, has 94,000 members.

David Atkinson, Total Fitness head of technology, said: “Integrating new technology like this is all part of our aim to provide an unrivalled, complete club experience for our members.

“We know eight in ten of our customers are bringing a smartphone into club with them and we rarely see members on the gym floor without them, so it makes sense to create a seamless way for workouts to be recorded and to help keep motivation levels high.

“We launched our online booking system for exercise classes in January this year so launching the app was the natural next step. Overall, feedback has been really positive so far and we hope our members continue to enjoy using it.”

Alex Peacock, vice president international at Netpulse, said: “We’re delighted to be partnering with Total Fitness on their new member mobile platform. The results they’ve seen in the first month are a perfect example of what can be achieved by providing a robust and feature-rich mobile app which goes beyond the basic functionality you’d expect to find on a club’s website.”

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Company Details
Total Fitness
At Total Fitness we're extremely proud of our Northern roots, with our 17 health clubs across the North of England and Wales, and our Head office based in Cheshire. We believe we are the only business that truly represents Health & Fitness in the North.
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We want to elevate the experience of residential gyms and create a boutique feel, so members don’t need to join an off-site gym
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We very deliberately set out to be destructive – to go against the market and create something completely new
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If you look at the most successful clubs in the world, they have large studios, some as big as sports halls, and these are rammed at six o’clock in the morning throughout the evening
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We certainly hadn’t set out to own our own business and clean its toilets, but that’s where we found ourselves – Robert Rowland
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We tap into the group exercise mentality, so people feel they’re working out with friends, and set the whole thing to funky beats mixed by our full-time DJs
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Getting inside the minds of members should be the driving force behind the design of all fitness clubs
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We now have the appetite to grow faster. We’d even consider acquisitions if the right deal were to present itself
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Property & Tenders
Gravesham Borough Council
Property & Tenders
Gravesham Borough Council
Property & Tenders
Diary dates
07-29 Oct 2017
Ten Health & Fitness Hatton Garden, London, United Kingdom
Diary dates
17-20 Oct 2017
Gran Via Exhibition Centre, Barcelona, Spain
Diary dates
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