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Your search for 'customer loyalty' returned 26 results
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What pricing lessons can the industry learn from travel and hospitality and how can it best apply these?
HCM issue 3 2023
The CEO of Jetts Fitness Australia talks to Kate Cracknell about leading the recent MBO and the company’s plans for expansion driven by their culture of love
HCM issue 10 2022
Boom Cycle and Kobox CEOs, Robert and Hilary Rowland and Joe Cohen are building a new boutique super group with David Lloyd as chair. Liz Terry reports
HCM issue 3 2021
The UK government is exploring whether incentivising people financially to take part
in physical activity could help drive down obesity levels.
news •
05 Mar 2021
Salus Optima is working with McLaren Racing to empower team members
to improve their health
Fit Tech issue 1 2021
Virtuagym, a leading provider of fitness technology for gyms and trainers, has announced
the launch of PRO+, a new solution that enables operators to generate revenue while being
closed and upon reopening, by offering members a turnkey digital membership experience
through their club mobile app.
news •
17 Jan 2021
Nadim Meer advises operators on how to position themselves as an attractive prospect for investment
HCM issue 6 2020
Blair McHaney has developed a guide to navigating customer sentiment
HCM issue 6 2020
Mark Harrington Snr and Jnr tell us about the strategy they put in place to get Healthworks through the pandemic
HCM issue 4 2020
Technogym is launching a webinar series, Technogym Talks: The Expert’s Perspective, to assist
operators in the challenges and opportunities that lie ahead.
news •
27 Apr 2020
Are aggregators helpful or dangerous
for the industry? We hear opinions from
both sides of the debate
HCM issue 7 2019
Helen Patenall looks at the key influencers shaping the sector in the year ahead
HCM Handbook 2019
Bringing EMS personal
training to the classic
low-cost gym
HCM issue 1 2018
Les Mills’ The Trip transforms the group fitness offering at West Wood Club in Dublin
HCM issue 6 2017
Jon Nasta offers retention insight from the latest Listen360 analysis
HCM issue 4 2016
The new CEO of Barry’s Bootcamp talks to Kate Cracknell about growing its boutique club empire and building a global Barry’s community
HCM issue 11 2015
Global fitness giant Les Mills is aiming to help conventional health clubs counter the threat
to their business posed by boutique studios – through harnessing the power of cycling.
news •
26 Oct 2015
The physical activity sector’s brightest and best
were honoured this evening (24 June) as
14 awards were presented at the highly-anticipated
Flame Awards 2015.
news •
24 Jun 2015
Physical activity sector firms will soon be able to measure how they stack up against rival
businesses, thanks to new benchmarking insights being provided to Flame Awards
entrants as part of their feedback report.
news •
23 Jun 2015
Sean James reports on the growing functionality and popularity of apps among gym members and health club operators alike
HCM issue 6 2014
London’s cycle-focused health club craze shows no signs of abating, with
Richmond’s new pay-as-you-go studio CychoCycle the latest to join the race.
news •
21 May 2014
As part of our management series, Julian Leybourne offers his views on management’s role in creating effective marketing communications
HCM issue 5 2014
New research by Mike Hill of Leisure-net Solutions
– conducted exclusively for Health Club Management
– investigates why members leave clubs, and how well
operators manage the leaving process
HCM Handbook 2014
In exclusive research for Health Club Management, Leisure-net MD Mike Hill asks why people leave their club or leisure centre, and how they're treated during the leaving process
HCM issue 1 2014
Can the sector better engage with members by more wholeheartedly embracing CSR? Kate Cracknell reports on the birth of Gymtopia
HCM issue 5 2013
Dave Whelan, the founder of JJB Sports, has secured the acquisition of the troubled company's nationwide chain of fitness clubs in a £83.4m deal that will form part of the new DW Sports Fitness.com venture.
news •
26 Mar 2009
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Latest News
Global group exercise specialist, Les Mills, is inviting operators to sign up to its Workout ...
Latest News
Global luxury hospitality brand, Six Senses, has partnered with longevity healthcare provider, HUM2N, to launch ...
Latest News
Premium London health club, KX Chelsea, is gearing up to unveil its most significant redevelopment ...
Latest News
Researchers in the US have identified an antibody which could greatly reduce the loss of ...
Latest News
Peloton has made the strategic acquisition of Pilates start-up, Skōp, to support the expansion of ...
Latest News
Crunch Fitness has announced the launch of Crunch Reform Pilates – its own reformer concept ...
Latest News
The 20th State of the Industry Report from LeisureDB has revealed a resilient, expanding and ...
Latest News
Purpose Brands has announced its entry into the Italian market, having sold the franchise rights ...
HCM promotional features
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Starpool supports Olympic champion Marcell Jacobs, says Riccardo Turri
HCM promotional features
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David Lloyd is stepping up its commitment to women’s health as it continues to explore what fit-for-purpose looks like for the female population
HCM promotional features
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Greg Bradley looks at the shift towards strength training in gyms and advises on how operators can create the ultimate training environment
HCM promotional features
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SnowDome Fitness has added 50 per cent more space with cutting-edge Technogym solutions
HCM promotional features
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Third Space partnered with IndigoFitness to deliver a
bespoke training space for its new club at The Whiteley
HCM magazine
Collaborations with the medical profession and greater aspirations around wellbeing are creating a need for more experts in our sector. It’s time to reboot our thinking around the workforce
HCM magazine
For every member with a tripod and a big following, there are others irritated at the way equipment is being hogged or wary they’ll be in the background on someone’s Insta feed. Do influencers offer valuable, free marketing or are they just a nuisance? Kath Hudson finds out how operators are responding
HCM magazine
HCM People
Stephen Price
Founder, SP&Co Group“Working in public health over the last few years has lit up parts of my brain again”
HCM magazine
If the health service is to
survive, we must recognise
that it is a disease service
– and that wellbeing rests with
us, says the activity advocate
and healthy ageing champion.
He talks to Kate Cracknell
HCM magazine
Raphael Cuomo explores the
powerful link between addiction,
health and behaviour change
Read the latest issue
Opinion
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Featured supplier news
Elevate is set to celebrate its 10th anniversary in style this June, with organisers
confirming the event’s largest-ever drinks reception as registrations continue to run more
than 10% ahead of last year.
Featured supplier news
One of the biggest mistakes the fitness industry still makes is advertising almost
exclusively to people who already look and live like gym members.
Company profiles
Perfect Gym, part of the Sport Alliance group, is a global software provider specialising in ...
Company profiles
Innerva are a UK manufacturer of ‘Power Assisted Exercise’ equipment for older adults, those with ...
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