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Your search for 'Dr Melvyn Hillsdon' returned 21 results

HCM People: Julie Allen

The MD of Active Insight says the sector can use data to deliver more powerful member experiences and outcomes

HCM issue 1 2026

Retention Convention returns for 2025

Dr Paul Bedford has announced the return of the Retention Convention, which will take place on Thursday, 25th September 2025, at The Slate Conference Centre, University of Warwick.

promotion • 05 Aug 2025

Employers sector: Employers briefing

Tom Walker looks at key employers in the health and fitness recruitment market

HCM Handbook 2019

New Customer Engagement Academy aims to improve fitness sector’s interactions with customers

A new research and educational initiative aims to help fitness operators improve the customer experience they offer, by providing insight into the interactions they have with members.

news • 07 Mar 2018

Editor’s letter: Restoring the personal touch

New research shows many members are disenchanted with their clubs. It’s time to start talking, says Kate Cracknell

HCM issue 4 2017

Key points for operators from last month’s Retention Convention

Retention is not the opposite of attrition. Big data is not the same as large data. Real brand engagement is about understanding the person that's right in front of you.

news • 07 Jun 2016

All-star speaker line-up for 2016 Retention Convention

The Retention Convention is back for 2016 with a second installment, featuring a bumper cast of health and fitness speakers who will focus on how to improve customer experiences.

news • 07 Mar 2016

Dr Paul Bedford to launch two-day retention convention

Retention expert Dr Paul Bedford is to hold an extended Retention Convention in the UK next year, focusing on improving customer experiences in the increasingly competitive gym market.

news • 03 Dec 2015

Sitting for long periods ‘not bad for health’, so long as you’re active

It’s been dubbed ‘the new smoking’ but sitting might not be as bad for your health as first feared, according to new research.

news • 14 Oct 2015

Editor’s letter: The power of positivity

Operators must harness the power of positive feedback to enhance their services, facilities and brands

HCM issue 7 2015

Retention series: Retention 3.0

The future of retention is not about reacting to lost members, but about creating proactive customer care. Dr Paul Bedford reports

HCM issue 7 2015

Global live streaming for forthcoming Retention Convention

Health club operators across the globe are being offered the chance to gain key business insights from industry renowned retention experts via a live stream of next month’s Retention Convention.

news • 15 Apr 2015

Editor’s letter: Food for Thought

Operators need to do much more to help members understand nutrition and balancing calories for weight management, says Kate Cracknell

HCM issue 2 2015

Gym experts to converge for one-off Retention Convention

A number of the health and fitness industry’s leading retention experts are to stage a one-off UK conference examining how to hold on to gym members in a fast-changing market.

news • 19 Jan 2015

Editor's letter: The feelgood factor

Clubs must make people believe they can be active today, and make them want to be by telling them how good it will make them feel – today, says Kate Cracknell

HCM issue 7 2014

Research round-up: Attention retention

Think retention was bad before? It's now worse than ever, according to new research from Dr Paul Bedford

HCM Handbook 2014

Retention series: Attention retention

Member retention rates continue to drop across the fitness sector, according to a new national report by Dr Paul Bedford

HCM issue 9 2013

Editor's letter: Strength in numbers

Are gyms currently maximising the revenue and retention potential of group exercise, asks Kate Cracknell

HCM issue 4 2013

Letters: Write to reply

The fitness industry is struggling to collect robust retention data, says Dr Paul Bedford

HCM issue 3 2013

Fitness New Zealand plans industry audit

Fitness New Zealand (Fitness NZ), the trade body for health clubs in New Zealand, is working with the UK’s Dr Melvyn Hillsdon to undertake the country’s first national retention and attrition audit.

news • 10 Jan 2006

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Your search for 'Dr Melvyn Hillsdon' returned 21 results

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HCM People: Julie Allen

The MD of Active Insight says the sector can use data to deliver more powerful member experiences and outcomes

HCM issue 1 2026

Retention Convention returns for 2025

Dr Paul Bedford has announced the return of the Retention Convention, which will take place on Thursday, 25th September 2025, at The Slate Conference Centre, University of Warwick.

promotion • 05 Aug 2025

Employers sector: Employers briefing

Tom Walker looks at key employers in the health and fitness recruitment market

HCM Handbook 2019

New Customer Engagement Academy aims to improve fitness sector’s interactions with customers

A new research and educational initiative aims to help fitness operators improve the customer experience they offer, by providing insight into the interactions they have with members.

news • 07 Mar 2018

Editor’s letter: Restoring the personal touch

New research shows many members are disenchanted with their clubs. It’s time to start talking, says Kate Cracknell

HCM issue 4 2017

Key points for operators from last month’s Retention Convention

Retention is not the opposite of attrition. Big data is not the same as large data. Real brand engagement is about understanding the person that's right in front of you.

news • 07 Jun 2016

All-star speaker line-up for 2016 Retention Convention

The Retention Convention is back for 2016 with a second installment, featuring a bumper cast of health and fitness speakers who will focus on how to improve customer experiences.

news • 07 Mar 2016

Dr Paul Bedford to launch two-day retention convention

Retention expert Dr Paul Bedford is to hold an extended Retention Convention in the UK next year, focusing on improving customer experiences in the increasingly competitive gym market.

news • 03 Dec 2015

Sitting for long periods ‘not bad for health’, so long as you’re active

It’s been dubbed ‘the new smoking’ but sitting might not be as bad for your health as first feared, according to new research.

news • 14 Oct 2015

Editor’s letter: The power of positivity

Operators must harness the power of positive feedback to enhance their services, facilities and brands

HCM issue 7 2015

Retention series: Retention 3.0

The future of retention is not about reacting to lost members, but about creating proactive customer care. Dr Paul Bedford reports

HCM issue 7 2015

Global live streaming for forthcoming Retention Convention

Health club operators across the globe are being offered the chance to gain key business insights from industry renowned retention experts via a live stream of next month’s Retention Convention.

news • 15 Apr 2015

Editor’s letter: Food for Thought

Operators need to do much more to help members understand nutrition and balancing calories for weight management, says Kate Cracknell

HCM issue 2 2015

Gym experts to converge for one-off Retention Convention

A number of the health and fitness industry’s leading retention experts are to stage a one-off UK conference examining how to hold on to gym members in a fast-changing market.

news • 19 Jan 2015

Editor's letter: The feelgood factor

Clubs must make people believe they can be active today, and make them want to be by telling them how good it will make them feel – today, says Kate Cracknell

HCM issue 7 2014

Research round-up: Attention retention

Think retention was bad before? It's now worse than ever, according to new research from Dr Paul Bedford

HCM Handbook 2014

Retention series: Attention retention

Member retention rates continue to drop across the fitness sector, according to a new national report by Dr Paul Bedford

HCM issue 9 2013

Editor's letter: Strength in numbers

Are gyms currently maximising the revenue and retention potential of group exercise, asks Kate Cracknell

HCM issue 4 2013

Letters: Write to reply

Latest News

Les Mills has launched a choreographed reformer workout / Les Mills

Les Mills launches reformer Pilates workout

Kath Hudson | 17 Jul 2026

The new CEO of UK Active talks to HCM about the gym-curious and why he believes the sector can double in size by the end of the next decade

GP Exercise Referral Instructor Everyone Active

£33,000pa + benefits

Harrow, Middlesex, United Kingdom 02 Jun 2026

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GLL: Families flock to 'Better' Leisure Centres for weekend of free fun

Heralding the launch of the Commonwealth Games Last weekend’s ‘Team England National Sports Weekend’ (18 and 19 July) held at ‘Better’ leisure centres across the UK was a ‘hit’, with customers of all ages arriving in their legions to try out a selection o

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CET CryoSpas press release: CET CryoSpas and Specialist Pools Services Ltd partner to bring automated Ice Bath Management to the commercial leisure sector

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New partnership between CET CryoSpas and Specialist Pools Services Ltd aims to reduce maintenance, improve operational efficiency and help operators meet growing demand for cold water immersion.

Health Club Management

Your search results

Planet Fitness deal hints at blueprint for global expansion

Midtown Athletic Club honours its founder with 20-year community tennis and fitness initiative

Fitness First UK unveils makeover of Highbury club with new recovery and Pilates offerings

AI firm Midjourney enters wellness with spa, fitness and body scanning concept

Urban Gym Group accelerates European expansion as it enters the Irish market

Total Fitness research charts the fitness industry’s post-pandemic transformation

Wattbike and EGYM integration allows addition of VO2 max tests

Les Mills launches reformer Pilates workout

Myzone – Power of community

Epassi – Going corporate

Indigo Fitness – Bespoke Spaces

Starpool supports Olympic champion Marcell Jacobs

Power Plate – Closing the gender gap

Technogym – Destination fitness

BLK BOX – Reshaping strength

Progress that counts

Ramping up healthy ageing

Stacked for impact

Lost steps

Seb Coe

Cameron Saunders

Your search results

Planet Fitness deal hints at blueprint for global expansion

Midtown Athletic Club honours its founder with 20-year community tennis and fitness initiative

Fitness First UK unveils makeover of Highbury club with new recovery and Pilates offerings

AI firm Midjourney enters wellness with spa, fitness and body scanning concept

Urban Gym Group accelerates European expansion as it enters the Irish market

Total Fitness research charts the fitness industry’s post-pandemic transformation

Wattbike and EGYM integration allows addition of VO2 max tests

Les Mills launches reformer Pilates workout

Myzone – Power of community

Epassi – Going corporate

Indigo Fitness – Bespoke Spaces

Starpool supports Olympic champion Marcell Jacobs

Power Plate – Closing the gender gap

Ramping up healthy ageing

Stacked for impact

Lost steps

Seb Coe

Cameron Saunders