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FITNESS, HEALTH, WELLNESS

Latest news

Too many ‘dreadful’ health club managers says Terry

Speaking at the awards ceremony for the third annual Members’ Choice Health Club Awards during Leisure Industry Week in Birmingham this week, Liz Terry, Editorial Director of Health Club Management magazine said there are too many ‘dreadful’ managers running the UK’s health clubs.

Terry said industry leaders must make radical changes to the way managers are trained and the career development available to them if the industry is to prosper and achieve its true potential.

“Health and fitness, wellness and sport will become key industries of the future globally,” she said. “The opportunities to engage people with exercise and wellbeing are huge and exciting and one of the only things that will hold us back is bad management.

“It isn’t always the managers’ fault – in some cases the companies which employ them have over-promoted them to save money or failed to train them and this has to stop,” she said. “As an industry, we need to set clear pathways for managers who trust us with their careers. We must invest in them, develop them and pay them fairly. It isn’t good enough just to promote the most willing gym instructor – management is a discipline to be valued and nurtured.”

The Members’ Choice Health Club Awards are presented in partnership with Health Club Management and are the only industry awards entirely voted for by the members of health clubs. The awards’ aim is to celebrate excellence.

“You’re among the cream of the managers in this industry,” Terry told the 320 assembled guests at the black tie event, which was hosted by the National Motorcycle Museum. “Your customers have told you that themselves – being shortlisted for this award is proof you’re doing loads of things right. Congratulations”

The full list of winners:

INDIVIDUAL CATEGORY (PEOPLE AWARDS)

Highly commended Katrina Pratt, fitness consultant, Aberdeen Sports Village

Nedj Suleyman, personal trainer, Archway Leisure Centre Steve Macis, personal trainer, Xercise4Less Wakefield

Julie Sargeant, fitness consultant & personal trainer, One Leisure St Neots Liz Velji, GP referral specialist, The Armoury Jubilee Trust Hampstead

REGIONAL CATEGORIES

SCOTLAND

BUDGET

Fit4less Dundee – GOLD Fit4less Perth – SILVER

Fit4less Dundee Douglas – BRONZE

MID-MARKET énergie Fitness For Women Airdrie – GOLD

énergie Fitness For Women Linlithgow – SILVER énergie Fitness For Women East Kilbride – BRONZE

PREMIUM

LivingWell Edinburgh Airport – GOLD Bowfield Hotel & Country Club – SILVER

Westerwood Hotel QHotels – BRONZE

NORTHERN IRELAND

BUDGET Fit4less Lisburn – GOLD

PREMIUM

LivingWell Templepatrick – GOLD

NORTH WEST

BUDGET Xercise4Less Wigan – GOLD

Fit4less Stockport – SILVER Xercise4Less Bolton – BRONZE

MID-MARKET

Pendle Wavelengths & Inside Spa – GOLD Metro Fitness Stockport – SILVER

énergie Fitness Wilmslow – BRONZE

PREMIUM The Midland QHotels – GOLD

Thornton Hall Country Health Club – SILVER Spa Naturel Fitness Norton Grange – BRONZE

NORTH EAST

BUDGET Fit4less Tynemouth – GOLD

Fit4less Hartlepool – SILVER Xercise4Less Stockton-on-Tees – BRONZE

MID-MARKET

énergie Fitness For Women Morpeth – GOLD

PREMIUM LivingWell Newcastle Gateshead – GOLD

YORKSHIRE & THE HUMBER

BUDGET

Xercise4Less Doncaster – GOLD Xercise4Less Leeds – SILVER

Xercise4Less Wakefield – BRONZE

MID-MARKET Bircotes Leisure Centre – GOLD

Fitness Flex Doncaster – SILVER Fitness Unlimited - Don Valley Stadium – BRONZE

PREMIUM

Crown Spa – GOLD LivingWell Sheffield – SILVER

WALES

BUDGET

Fitness4Less Newport – GOLD

PREMIUM Spa Naturel Fitness Cardiff – GOLD

LivingWell Newport – SILVER

WEST MIDLANDS

BUDGET Fit4less Redditch – GOLD

Fitness4Less Birmingham – SILVER

MID-MARKET Wednesbury Leisure Centre – GOLD

Ryland Centre – SILVER Tipton Sports Academy – BRONZE

PREMIUM

Chesford Grange QHotels – GOLD St George's Park Health Club – SILVER

Spa Naturel Fitness Brandon Hall – BRONZE

EAST MIDLANDS

BUDGET Fitness4Less Northampton – GOLD

MID-MARKET

énergie Fitness For Women Long Eaton – GOLD énergie Fitness For Women Arnold – SILVER

Everyone Active West Lindsey Leisure Centre – BRONZE

PREMIUM The Nottingham Belfry QHotels – GOLD

LivingWell Leicester – SILVER Nuffield Health Nottingham – BRONZE

EAST OF ENGLAND

MID-MARKET

Everyone Active Mid Suffolk Leisure Centre – GOLD Everybody Health & Fitness – SILVER

Everyone Active Stradbroke Swim & Fitness Centre – BRONZE

PREMIUM LivingWell Cambridge – GOLD

SOUTH WEST

BUDGET

Fitness4Less Bristol – GOLD

MID-MARKET Everyone Active Kingsdown Sport Centre – GOLD

Everyone Active Blandford Leisure Centre – SILVER Everyone Active Henbury Leisure Centre – BRONZE

SOUTHERN

BUDGET

Fitness4Less Chesham – GOLD Fitness4Less Cheltenham – SILVER

MID-MARKET

énergie Fitness For Women Bicester – GOLD énergie Fitness Andover – SILVER

Everyone Active Stratford Park Leisure Centre – BRONZE

PREMIUM Pulse 8 – GOLD

Nirvana Wellness Suite – SILVER LivingWell Milton Keynes – BRONZE

LONDON

BUDGET

Fit4less Kilburn – GOLD Fitness4Less Southwark – SILVER

Fit4less Caspian Wharf – BRONZE

MID-MARKET énergie Fitness Northwick Park – GOLD

énergie Fitness For Women North Finchley – SILVER Archway Leisure Centre - Aquaterra – BRONZE

PREMIUM

LivingWell London Docklands – GOLD LivingWell London Wembley – SILVER

Dolphin Fitness – BRONZE

SOUTH EAST – Essex, Hertfordshire, Middlesex

BUDGET Fitness4Less Watford – GOLD

Fitness4Less Southend – SILVER Everyone Active Eversley Leisure Centre – BRONZE

MID-MARKET

Everyone Active Westminster Lodge Leisure Centre – GOLD énergie Fitness For Women St Albans – SILVER

Everyone Active Hartham Leisure Centre – BRONZE

PREMIUM LivingWell Watford – GOLD

LivingWell Stansted – SILVER

SOUTH EAST - Kent, Surrey, Sussex

BUDGET Fit4less Maidstone – GOLD

Fitness4Less Sutton – SILVER Everyone Active Phoenix Leisure Centre – BRONZE

MID-MARKET

Everyone Active David Weir Leisure Centre – GOLD Everyone Active Spelthorne Leisure Centre – SILVER

Everyone Active Cheam Leisure Centre – BRONZE

PREMIUM LivingWell Maidstone – GOLD

LivingWell Dartford – SILVER Ashford International QHotels – BRONZE

NATIONAL CATEGORIES

BEST BUDGET CHAIN (5+ clubs)

Fitness4Less – GOLD Fit4less – SILVER

Xercise4Less – BRONZE

BEST SMALL CHAIN (3–9 clubs) Sandwell Leisure Trust – GOLD

Xercise4Less – SILVER YMCA London South West – BRONZE

BEST MEDIUM CHAIN (10–30 clubs)

Fitness4Less – GOLD Fit4less – SILVER

QHotels – BRONZE

BEST LARGE CHAIN (30+ clubs) Everyone Active – GOLD

LivingWell – SILVER énergie Fitness for Women – BRONZE

GRAND PRIX CATEGORIES

Best Budget Club in the UK

Fitness4Less Chesham – GOLD

Fitness4Less Bristol – SILVER

Fitness4Less Cheltenham – BRONZE

Best Mid-Market Club in the UK énergie Fitness For Women Long Eaton – GOLD

énergie Fitness For Women Arnold – SILVER

énergie Fitness For Women Airdrie – BRONZE

Best Premium Club in the UK

Crown Spa – GOLD

Chesford Grange QHotels – SILVER

Pulse 8 – BRONZE

Speaking at the awards ceremony for the third annual Members’ Choice Health Club Awards during Leisure Industry Week in Birmingham this week, Liz Terry, Editorial Director of Health Club Management magazine said there are too many ‘dreadful’ managers running the UK’s health clubs.
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Latest news

Too many ‘dreadful’ health club managers says Terry

Speaking at the awards ceremony for the third annual Members’ Choice Health Club Awards during Leisure Industry Week in Birmingham this week, Liz Terry, Editorial Director of Health Club Management magazine said there are too many ‘dreadful’ managers running the UK’s health clubs.

Terry said industry leaders must make radical changes to the way managers are trained and the career development available to them if the industry is to prosper and achieve its true potential.

“Health and fitness, wellness and sport will become key industries of the future globally,” she said. “The opportunities to engage people with exercise and wellbeing are huge and exciting and one of the only things that will hold us back is bad management.

“It isn’t always the managers’ fault – in some cases the companies which employ them have over-promoted them to save money or failed to train them and this has to stop,” she said. “As an industry, we need to set clear pathways for managers who trust us with their careers. We must invest in them, develop them and pay them fairly. It isn’t good enough just to promote the most willing gym instructor – management is a discipline to be valued and nurtured.”

The Members’ Choice Health Club Awards are presented in partnership with Health Club Management and are the only industry awards entirely voted for by the members of health clubs. The awards’ aim is to celebrate excellence.

“You’re among the cream of the managers in this industry,” Terry told the 320 assembled guests at the black tie event, which was hosted by the National Motorcycle Museum. “Your customers have told you that themselves – being shortlisted for this award is proof you’re doing loads of things right. Congratulations”

The full list of winners:

INDIVIDUAL CATEGORY (PEOPLE AWARDS)

Highly commended Katrina Pratt, fitness consultant, Aberdeen Sports Village

Nedj Suleyman, personal trainer, Archway Leisure Centre Steve Macis, personal trainer, Xercise4Less Wakefield

Julie Sargeant, fitness consultant & personal trainer, One Leisure St Neots Liz Velji, GP referral specialist, The Armoury Jubilee Trust Hampstead

REGIONAL CATEGORIES

SCOTLAND

BUDGET

Fit4less Dundee – GOLD Fit4less Perth – SILVER

Fit4less Dundee Douglas – BRONZE

MID-MARKET énergie Fitness For Women Airdrie – GOLD

énergie Fitness For Women Linlithgow – SILVER énergie Fitness For Women East Kilbride – BRONZE

PREMIUM

LivingWell Edinburgh Airport – GOLD Bowfield Hotel & Country Club – SILVER

Westerwood Hotel QHotels – BRONZE

NORTHERN IRELAND

BUDGET Fit4less Lisburn – GOLD

PREMIUM

LivingWell Templepatrick – GOLD

NORTH WEST

BUDGET Xercise4Less Wigan – GOLD

Fit4less Stockport – SILVER Xercise4Less Bolton – BRONZE

MID-MARKET

Pendle Wavelengths & Inside Spa – GOLD Metro Fitness Stockport – SILVER

énergie Fitness Wilmslow – BRONZE

PREMIUM The Midland QHotels – GOLD

Thornton Hall Country Health Club – SILVER Spa Naturel Fitness Norton Grange – BRONZE

NORTH EAST

BUDGET Fit4less Tynemouth – GOLD

Fit4less Hartlepool – SILVER Xercise4Less Stockton-on-Tees – BRONZE

MID-MARKET

énergie Fitness For Women Morpeth – GOLD

PREMIUM LivingWell Newcastle Gateshead – GOLD

YORKSHIRE & THE HUMBER

BUDGET

Xercise4Less Doncaster – GOLD Xercise4Less Leeds – SILVER

Xercise4Less Wakefield – BRONZE

MID-MARKET Bircotes Leisure Centre – GOLD

Fitness Flex Doncaster – SILVER Fitness Unlimited - Don Valley Stadium – BRONZE

PREMIUM

Crown Spa – GOLD LivingWell Sheffield – SILVER

WALES

BUDGET

Fitness4Less Newport – GOLD

PREMIUM Spa Naturel Fitness Cardiff – GOLD

LivingWell Newport – SILVER

WEST MIDLANDS

BUDGET Fit4less Redditch – GOLD

Fitness4Less Birmingham – SILVER

MID-MARKET Wednesbury Leisure Centre – GOLD

Ryland Centre – SILVER Tipton Sports Academy – BRONZE

PREMIUM

Chesford Grange QHotels – GOLD St George's Park Health Club – SILVER

Spa Naturel Fitness Brandon Hall – BRONZE

EAST MIDLANDS

BUDGET Fitness4Less Northampton – GOLD

MID-MARKET

énergie Fitness For Women Long Eaton – GOLD énergie Fitness For Women Arnold – SILVER

Everyone Active West Lindsey Leisure Centre – BRONZE

PREMIUM The Nottingham Belfry QHotels – GOLD

LivingWell Leicester – SILVER Nuffield Health Nottingham – BRONZE

EAST OF ENGLAND

MID-MARKET

Everyone Active Mid Suffolk Leisure Centre – GOLD Everybody Health & Fitness – SILVER

Everyone Active Stradbroke Swim & Fitness Centre – BRONZE

PREMIUM LivingWell Cambridge – GOLD

SOUTH WEST

BUDGET

Fitness4Less Bristol – GOLD

MID-MARKET Everyone Active Kingsdown Sport Centre – GOLD

Everyone Active Blandford Leisure Centre – SILVER Everyone Active Henbury Leisure Centre – BRONZE

SOUTHERN

BUDGET

Fitness4Less Chesham – GOLD Fitness4Less Cheltenham – SILVER

MID-MARKET

énergie Fitness For Women Bicester – GOLD énergie Fitness Andover – SILVER

Everyone Active Stratford Park Leisure Centre – BRONZE

PREMIUM Pulse 8 – GOLD

Nirvana Wellness Suite – SILVER LivingWell Milton Keynes – BRONZE

LONDON

BUDGET

Fit4less Kilburn – GOLD Fitness4Less Southwark – SILVER

Fit4less Caspian Wharf – BRONZE

MID-MARKET énergie Fitness Northwick Park – GOLD

énergie Fitness For Women North Finchley – SILVER Archway Leisure Centre - Aquaterra – BRONZE

PREMIUM

LivingWell London Docklands – GOLD LivingWell London Wembley – SILVER

Dolphin Fitness – BRONZE

SOUTH EAST – Essex, Hertfordshire, Middlesex

BUDGET Fitness4Less Watford – GOLD

Fitness4Less Southend – SILVER Everyone Active Eversley Leisure Centre – BRONZE

MID-MARKET

Everyone Active Westminster Lodge Leisure Centre – GOLD énergie Fitness For Women St Albans – SILVER

Everyone Active Hartham Leisure Centre – BRONZE

PREMIUM LivingWell Watford – GOLD

LivingWell Stansted – SILVER

SOUTH EAST - Kent, Surrey, Sussex

BUDGET Fit4less Maidstone – GOLD

Fitness4Less Sutton – SILVER Everyone Active Phoenix Leisure Centre – BRONZE

MID-MARKET

Everyone Active David Weir Leisure Centre – GOLD Everyone Active Spelthorne Leisure Centre – SILVER

Everyone Active Cheam Leisure Centre – BRONZE

PREMIUM LivingWell Maidstone – GOLD

LivingWell Dartford – SILVER Ashford International QHotels – BRONZE

NATIONAL CATEGORIES

BEST BUDGET CHAIN (5+ clubs)

Fitness4Less – GOLD Fit4less – SILVER

Xercise4Less – BRONZE

BEST SMALL CHAIN (3–9 clubs) Sandwell Leisure Trust – GOLD

Xercise4Less – SILVER YMCA London South West – BRONZE

BEST MEDIUM CHAIN (10–30 clubs)

Fitness4Less – GOLD Fit4less – SILVER

QHotels – BRONZE

BEST LARGE CHAIN (30+ clubs) Everyone Active – GOLD

LivingWell – SILVER énergie Fitness for Women – BRONZE

GRAND PRIX CATEGORIES

Best Budget Club in the UK

Fitness4Less Chesham – GOLD

Fitness4Less Bristol – SILVER

Fitness4Less Cheltenham – BRONZE

Best Mid-Market Club in the UK énergie Fitness For Women Long Eaton – GOLD

énergie Fitness For Women Arnold – SILVER

énergie Fitness For Women Airdrie – BRONZE

Best Premium Club in the UK

Crown Spa – GOLD

Chesford Grange QHotels – SILVER

Pulse 8 – BRONZE

Speaking at the awards ceremony for the third annual Members’ Choice Health Club Awards during Leisure Industry Week in Birmingham this week, Liz Terry, Editorial Director of Health Club Management magazine said there are too many ‘dreadful’ managers running the UK’s health clubs.
HAF,PTS,LCT
666592_169776.jpg

Latest news

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Sophie Lawler, CEO of Total Fitness, has launched a leadership coaching business aimed at helping
Anytime Fitness opened more than one club a day in 2025 and is on track
The £33.9 million Leighton Leisure and Community Centre has opened in Leighton Buzzard, UK, creating
YogaSix, the yoga brand owned by Xponential Fitness, has launched a heated, Pilates-inspired class called
Walnuts Leisure Centre in Orpington, in the London Borough of Bromley, has reopened following a
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The Gym Group, has announced that it's sustained positive trading momentum has continued through the
Hyrox has announced it will be working with a second charity in the upcoming season
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Virgin Active has officially opened its redesigned Mayfair club, unveiling its latest Social Wellness Club
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1 - 20 of 12,300
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Social fitness the missing link to member engagement, according to a new Myzone report
HCM promotional features
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Find out how your gym can tap into the corporate wellness boom
HCM promotional features
Sponsored
SnowDome Fitness has added 50 per cent more space with cutting-edge Technogym solutions
HCM promotional features
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Third Space partnered with IndigoFitness to deliver a bespoke training space for its new club at The Whiteley
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Greg Bradley looks at the shift towards strength training in gyms and advises on how operators can create the ultimate training environment
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David Lloyd is stepping up its commitment to women’s health as it continues to explore what fit-for-purpose looks like for the female population
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Would you stop selling memberships to prevent your club getting overcrowded? How do you strike the balance between maximising profits and prioritising the member experience? Kath Hudson talks to the experts
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Fuel the debate about issues and opportunities across the industry. We’d love to hear from you. Write to [email protected]
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Strength training has moved from the margins to the mainstream.
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Featured supplier news
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CoverMe, the global leader in fitness workforce management, today launches CoverMe PT, an on-demand personal training platform that connects the right personal trainer to the right client in under 10 seconds.
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Active Blackpool is deploying Cornerstone Connect, a new digital interface allowing disparate information from multiple systems to be aggregated into one dataset, to support its focus on reducing health inequalities and improving healthy life expectancy.
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Company profile: Pulse Fitness
With an award-winning portfolio of over 450 pieces of cutting-edge, premium fitness equipment, Pulse Fitness ...
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Click on a catalogue to view it online
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BLK BOX press release: Inside the build: Move360
Move360 was created with one clear goal: to provide an intelligent training environment where members can build strength, improve movement quality and train with confidence. To help bring their vision to life, Move360 partnered with BLK BOX to design, manufacture and install a facility that reflects the quality of coaching delivered every day.
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SpiviTech: Fitness tracking platform
Hot tubs
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Lee Valley Regional Park Authority
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Y Felinheli, LL56 4QN
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The Langham Huntington Pasadena , Pasadena, United States
Diary dates
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Diary dates
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Diary dates
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