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FITNESS, HEALTH, WELLNESS

Latest news

Preparing for the new guest

The role of technology is to free staff from non-therapeutic areas of the spa so they can spend more time focusing on the well-being of their guests
– Frank Pitsikalis

While the past year has been tough for the spa industry, its future looks bright.

“There has been a shift in mindset when it comes to our wellness, and we're finally putting it at the forefront,” says Frank Pitsikalis, Founder and CEO of ResortSuite – a guest-centric hospitality management solutions company.

“We're at the precipice of the next big wave in wellness.”

This big wave will be characterised by guests visiting spas, hotels and resorts with brand new expectations based on an evolved relationship with technology.

With an increased focus on maintaining social distance and reducing touchpoints, people have become more comfortable ordering online and personalising their products and services to meet their specific needs.

“Personalisation is the new luxury,” said Pitsikalis, “returning guests will be more tech-savvy and will expect to be able to use technology to personalise their stay.”

Both ResortSuite’s online booking engine and ISPA award-winning Mobile property-branded app allow properties to provide guests with the personalisation capabilities they now expect. Both offer access to real-time booking capabilities, restaurant reservations, check-in forms, menus, itineraries and member profiles. Plus, they can be customised to fit branding requirements via a content management system.

While adding technology to an industry that focuses on human connections, particularly in spas themselves, may seem counterintuitive, Pitsikalis is quick to point out that “the role of technology is to free staff from non-therapeutic areas of the spa so they can spend more time focusing on the wellbeing of their guests.”

Learn more about what you can do to prepare for the new guest ​here.

Request a ResortSuite demonstration through this link.

Company Details
ResortSuite
Integrated hospitality software for spas, clubs, resorts and hotels.
Address
171 East Liberty Street, Suite 207 Toronto, ON, M6K 3P6
Telephone
+1 416 259 0715
While the past year has been tough for the spa industry, its future looks bright.
2021/THUMB347717_778508_52536.jpg
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Latest news

Preparing for the new guest

The role of technology is to free staff from non-therapeutic areas of the spa so they can spend more time focusing on the well-being of their guests
– Frank Pitsikalis

While the past year has been tough for the spa industry, its future looks bright.

“There has been a shift in mindset when it comes to our wellness, and we're finally putting it at the forefront,” says Frank Pitsikalis, Founder and CEO of ResortSuite – a guest-centric hospitality management solutions company.

“We're at the precipice of the next big wave in wellness.”

This big wave will be characterised by guests visiting spas, hotels and resorts with brand new expectations based on an evolved relationship with technology.

With an increased focus on maintaining social distance and reducing touchpoints, people have become more comfortable ordering online and personalising their products and services to meet their specific needs.

“Personalisation is the new luxury,” said Pitsikalis, “returning guests will be more tech-savvy and will expect to be able to use technology to personalise their stay.”

Both ResortSuite’s online booking engine and ISPA award-winning Mobile property-branded app allow properties to provide guests with the personalisation capabilities they now expect. Both offer access to real-time booking capabilities, restaurant reservations, check-in forms, menus, itineraries and member profiles. Plus, they can be customised to fit branding requirements via a content management system.

While adding technology to an industry that focuses on human connections, particularly in spas themselves, may seem counterintuitive, Pitsikalis is quick to point out that “the role of technology is to free staff from non-therapeutic areas of the spa so they can spend more time focusing on the wellbeing of their guests.”

Learn more about what you can do to prepare for the new guest ​here.

Request a ResortSuite demonstration through this link.

Company Details
ResortSuite
Integrated hospitality software for spas, clubs, resorts and hotels.
Address
171 East Liberty Street, Suite 207 Toronto, ON, M6K 3P6
Telephone
+1 416 259 0715
While the past year has been tough for the spa industry, its future looks bright.
2021/THUMB347717_778508_52536.jpg

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When people experience early life trauma it impacts their bodies and nervous systems. I became curious about how lifting weights could help them have the experience of strength
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The passion for fitness and bodybuilding reached new heights at the Panatta stands during RiminiWellness (30 May – 2 June 20204) – the largest fitness event in Italy – which this year exceeded the 100,000 visitor mark.
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Catalogue Gallery
Click on a catalogue to view it online
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Directory
Spa software
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Cryotherapy
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Snowroom
TechnoAlpin SpA: Snowroom
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Lockers
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Diary dates
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Diary dates
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Locations worldwide,
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Diary dates
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Diary dates
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Diary dates
04-06 Feb 2025
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Diary dates
11-13 Feb 2025
Fairmont Riyadh , Saudi Arabia
Diary dates
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Diary dates
07-07 Jun 2025
Worldwide, Various,
Diary dates
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Diary dates
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