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Health Club Management

Health Club Management

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UNITING THE WORLD OF FITNESS
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Health Club Management

Health Club Management

News

ISM Spa expands US footprint and debuts new branded spa concept

Spa management company, ISM Spa, is expanding its reach in the US, having recently opened two new properties and revealing plans to open an additional destination in Q4 2020.

Certified as a Women’s Business Enterprise, ISM Spas has had a strong presence in the SouthEast US for more than a decade, but is now expanding its presence to the Midwest and West Coast.

ISM Spa is a boutique spa and wellness firm that partners with property developers, resorts, day spas and hospital facilities.

Its branded spa concepts include Poseidon, Privai Wellness Spas, and R+R Wellness – a new brand concept envisioned by ISM co-founders, Ilana Alberico and Christina Stratton.

The company has recently opened Poseidon Spa at JW Marriott at Plant Riverside District, in Georgia, and Poseidon Spa - Grand Bohemian Charlotte, North Carolina, while R+R Wellness at the Grand Hyatt Nashville is scheduled to open 1 October 2020.

“Like all spas, we experienced layoffs and closures at the beginning of the outbreak of the pandemic,” said Alberico, CEO.

“Once we got the state-mandated go-ahead to reopen, our goal was to continue with our plans for opening our new spas, while getting our current properties and staff up to speed on our new ISM COVID-19 protocols.”

ISM offers a range of consulting services, including market analysis, feasibility, software solutions, designs service, pre-opening services, management services and procurement. Clients include Marriott International, Hyatt and Ritz-Carlton.

Stratton, ISM Spa's creative director, shed more light on the company’s new spa concept, saying: "Every single design element of R + R Wellness is intentionally inspired for the ultimate sensory experience.

"From the moment the guest enters the spa, we engage each of the five senses utilising natural elements of earth, fire, water, wood, and metal to set the tone for the ultimate relaxation experience. We envelop the senses with aromatherapy personalised for wellbeing and balance, while engaging the mind in our one-of-a-kind guided meditation experience lounges.”

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Spa management company, ISM Spa, is expanding its reach in the US, having recently opened two new properties, with plans to open an additional destination in Q4 2020.
SAB,CPW,CAS,CON
2020/THUMB346242_669559_695969.jpg
Latest News
Mid Ulster District Council (MUDC) in Northern Ireland has won a landmark VAT case, which ...
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Features
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We’re identifying and upselling customers who would benefit from a direct gym membership, so we can help the sector grow again
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Bristol University has commited to embracing body positivity, creating more inclusive physical activity environments, rejecting diet culture and raising awareness of eating disorders across its sports and fitness provision. Should the rest of the fitness sector follow suit? Kath Hudson reports
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The owner of Nisus Fitness in County Kerry, Joe O'Connor explains how MZ-Remote helped grow memberships during the pandemic and transform Nisus into a hybrid boutique
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Welcome to the world of creative fitness, where exercise and fun merge to change the way we train. Technogym is here to inspire you to offer members the best workouts and experience, making sure they have a great time
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People
HCM people

Keith Burnet

CEO global markets, Les Mills
I wanted to do something to inspire others and encourage them to believe that no matter what age you are, anything is possible
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I think the cost of financing the Fitness World deal was more than compensated for by the £20m Fitness World brought in while the UK gyms were closed
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Opinion: Why fitness clubs and facilities need to evolve in a COVID-conscious world
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In a post-Covid world, member experience is more important than ever before. Your customers’ expectations have been heightened as the coronavirus continues to dominate our everyday lives.
Opinion: Why member experience is more important now than ever before
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Supplier Showcases
Supplier showcase - Digital gym floor
Catalogue Gallery
Click on a catalogue to view it online
Directory
Member feedback software
AskNicely: Member feedback software
Spa software
SpaBooker: Spa software
Exercise equipment
Matrix Fitness: Exercise equipment
Design consultants
Zynk Design Consultants: Design consultants
Gym flooring
REGUPOL/Berleburger Schaumstoffwerk (BSW): Gym flooring
Fitness equipment
TRX Training: Fitness equipment
Trade associations
International SPA Association - iSPA: Trade associations
Hydrotherapy / spa fragrances
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Wearable technology solutions
MyZone: Wearable technology solutions
Independent service & maintenance
Servicesport UK Limited: Independent service & maintenance
Property & Tenders
11 - 25 Union St, London SE1 1SD
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Waltham Abbey, Essex
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Property & Tenders
Diary dates
03-06 Nov 2020
Online,
Diary dates
12 Nov 2020
Virtual, United States
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17 Nov 2020
Loughborough University, Loughborough, United Kingdom
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27-28 Nov 2020
Athena, Leicester, United Kingdom
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03-03 Dec 2020
Virtual,
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08-09 Dec 2020
Raffles City Convention Centre, Singapore, Singapore
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02-04 Feb 2021
Ericsson Exhibition Hall, Ricoh Arena, Coventry, United Kingdom
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23-26 Feb 2021
IFEMA, Madrid, Spain
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03-04 Mar 2021
NEC, Birmingham, United Kingdom
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03-06 Jun 2021
Expo Centre & Riviera di Rimini, Italy
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16-17 Jun 2021
ExCeL London, London, United Kingdom
Diary dates
01-07 Dec 2022
tbc, Dunedin, New Zealand
Diary dates

News

ISM Spa expands US footprint and debuts new branded spa concept

Spa management company, ISM Spa, is expanding its reach in the US, having recently opened two new properties and revealing plans to open an additional destination in Q4 2020.

Certified as a Women’s Business Enterprise, ISM Spas has had a strong presence in the SouthEast US for more than a decade, but is now expanding its presence to the Midwest and West Coast.

ISM Spa is a boutique spa and wellness firm that partners with property developers, resorts, day spas and hospital facilities.

Its branded spa concepts include Poseidon, Privai Wellness Spas, and R+R Wellness – a new brand concept envisioned by ISM co-founders, Ilana Alberico and Christina Stratton.

The company has recently opened Poseidon Spa at JW Marriott at Plant Riverside District, in Georgia, and Poseidon Spa - Grand Bohemian Charlotte, North Carolina, while R+R Wellness at the Grand Hyatt Nashville is scheduled to open 1 October 2020.

“Like all spas, we experienced layoffs and closures at the beginning of the outbreak of the pandemic,” said Alberico, CEO.

“Once we got the state-mandated go-ahead to reopen, our goal was to continue with our plans for opening our new spas, while getting our current properties and staff up to speed on our new ISM COVID-19 protocols.”

ISM offers a range of consulting services, including market analysis, feasibility, software solutions, designs service, pre-opening services, management services and procurement. Clients include Marriott International, Hyatt and Ritz-Carlton.

Stratton, ISM Spa's creative director, shed more light on the company’s new spa concept, saying: "Every single design element of R + R Wellness is intentionally inspired for the ultimate sensory experience.

"From the moment the guest enters the spa, we engage each of the five senses utilising natural elements of earth, fire, water, wood, and metal to set the tone for the ultimate relaxation experience. We envelop the senses with aromatherapy personalised for wellbeing and balance, while engaging the mind in our one-of-a-kind guided meditation experience lounges.”

Sign up here to get HCM's weekly ezine and every issue of HCM magazine free on digital.
Spa management company, ISM Spa, is expanding its reach in the US, having recently opened two new properties, with plans to open an additional destination in Q4 2020.
SAB,CPW,CAS,CON
2020/THUMB346242_669559_695969.jpg

News

Mid Ulster District Council (MUDC) in Northern Ireland has won a landmark VAT case, which
The government has pledged to invest £100m in supporting public leisure centres this winter, as
Gyms in Liverpool,UK, have been given the go-ahead to reopen, following a dramatic week of
Be Military Fit (BMF) has completed a restructuring project, designed to transform the outdoor fitness
Rod Hill, former president of TRIB3 and director general of Anytime Fitness Iberia, has signed
Persistent and rising levels of lifestyle disease across the world have exacerbated the effects of
TRP - The Retention People
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Customer experience software provider, AskNicely, has announced it will host a new virtual event called
In breaking news, HCM understands the UK government has removed gyms and fitness facilities from
Globally, gyms have, on average, seen nearly 70 per cent of their pre-lockdown members return
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"Dozens" of gyms in Liverpool, UK, have defied the government and stayed open for business
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MIE FitQuest
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Features
feature
We’re identifying and upselling customers who would benefit from a direct gym membership, so we can help the sector grow again
Features
feature
Bristol University has commited to embracing body positivity, creating more inclusive physical activity environments, rejecting diet culture and raising awareness of eating disorders across its sports and fitness provision. Should the rest of the fitness sector follow suit? Kath Hudson reports
Features
feature
The owner of Nisus Fitness in County Kerry, Joe O'Connor explains how MZ-Remote helped grow memberships during the pandemic and transform Nisus into a hybrid boutique
Features
feature
Wattbike’s lead sport scientist Eddie Fletcher discusses the importance of health assessments, changes in consumer behaviour post-lockdown and the latest UK government strategy
Features
Editor's letter
The hard work is paying off and we’re earning a reputation for safe operations. Now it’s time to tackle the next set of challenges – increasing capacity, yield and memberships, deepening engagement and rebuilding profits says liz Terry
Features
Talking point
Gym operators in the UK can now open on the high street, without planning permission, thanks to changes in legislation. What impact will this have on the industry? Kath Hudson reports
Features
Sponsored briefing
Welcome to the world of creative fitness, where exercise and fun merge to change the way we train. Technogym is here to inspire you to offer members the best workouts and experience, making sure they have a great time
Features
People
HCM people

Keith Burnet

CEO global markets, Les Mills
I wanted to do something to inspire others and encourage them to believe that no matter what age you are, anything is possible
People
I think the cost of financing the Fitness World deal was more than compensated for by the £20m Fitness World brought in while the UK gyms were closed
People
Being physically active is the best way of withstanding this pandemic
People
HCM people

Dr Darshan Shah

Next Health: co-founder
Our vision is that health is not the absence of disease but the abundance of vitality
People
Our facility isn’t for everyone. In daring to be different, we’re attracting people willing to commit to a fresh way of approaching health and fitness
People
The future of our industry is as a ‘national health service’ – we can’t dance around these conversations – if we’re serious about being closer to health agencies, that needs change and commitment
People
People in Club V trust me and I want to do the best for them and help them progress
People
As you approach each studio, there’s an area of transition, setting the tone as you move from one space into another, recalibrating your senses. I call it Layers of Wow
People
We have a period of lead generation before we allow anyone to join. We build the excitement up to a specific launch time and date, much like the ticketing model for concerts
People
Opinion
promotion
Our world has changed since March and together, we are learning and adapting to how this sector can continue to thrive in this COVID conscious world.
Opinion: Why fitness clubs and facilities need to evolve in a COVID-conscious world
Opinion
promotion
In a post-Covid world, member experience is more important than ever before. Your customers’ expectations have been heightened as the coronavirus continues to dominate our everyday lives.
Opinion: Why member experience is more important now than ever before
Featured supplier news
Featured supplier: Cryotherapy specialists, L&R Kältetechnik, launch new artofcryo.com division
L&R Kältetechnik has launched a new division, named artofcryo.com, after 30 years’ experience with -110 °C electrical solutions.
Featured supplier news
Featured supplier: CAWS unveils new programme designed to help trainers work with guests recovering from COVID-19
Educational company, CAWS, has launched a new programme to help educate trainers on how to support members recovering from COVID-19.
Video Gallery
Freemotion FUSION Team Training
FreeMotion Fitness
The High-Intensity Cardio-Strength Training. Read more
More videos:
Company profiles
Company profile: Physical Company Ltd
Physical Company provides specialist fitness solutions. This includes equipment, flooring, gym design, programming and training ...
Company profiles
Company profile: Safe Space Lockers
Safe Space have over 25 years of experience in the UK leisure and fitness industry, ...
Supplier Showcases
Supplier showcase - Digital gym floor
Catalogue Gallery
Click on a catalogue to view it online
Directory
Member feedback software
AskNicely: Member feedback software
Spa software
SpaBooker: Spa software
Exercise equipment
Matrix Fitness: Exercise equipment
Design consultants
Zynk Design Consultants: Design consultants
Gym flooring
REGUPOL/Berleburger Schaumstoffwerk (BSW): Gym flooring
Fitness equipment
TRX Training: Fitness equipment
Trade associations
International SPA Association - iSPA: Trade associations
Hydrotherapy / spa fragrances
Kemitron GmbH: Hydrotherapy / spa fragrances
Wearable technology solutions
MyZone: Wearable technology solutions
Independent service & maintenance
Servicesport UK Limited: Independent service & maintenance
Property & Tenders
11 - 25 Union St, London SE1 1SD
Bankside Open Spaces Trust
Property & Tenders
Waltham Abbey, Essex
Lee Valley Regional Park Authority
Property & Tenders
Diary dates
03-06 Nov 2020
Online,
Diary dates
12 Nov 2020
Virtual, United States
Diary dates
17 Nov 2020
Loughborough University, Loughborough, United Kingdom
Diary dates
27-28 Nov 2020
Athena, Leicester, United Kingdom
Diary dates
03-03 Dec 2020
Virtual,
Diary dates
08-09 Dec 2020
Raffles City Convention Centre, Singapore, Singapore
Diary dates
02-04 Feb 2021
Ericsson Exhibition Hall, Ricoh Arena, Coventry, United Kingdom
Diary dates
23-26 Feb 2021
IFEMA, Madrid, Spain
Diary dates
03-04 Mar 2021
NEC, Birmingham, United Kingdom
Diary dates
03-06 Jun 2021
Expo Centre & Riviera di Rimini, Italy
Diary dates
16-17 Jun 2021
ExCeL London, London, United Kingdom
Diary dates
01-07 Dec 2022
tbc, Dunedin, New Zealand
Diary dates
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Kisaco Research
Kisaco Research