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FITNESS, HEALTH, WELLNESS

Latest news

Book4Time is redefining spa management software for a complete guest experience

Roger Sholanki, Founder & CEO of Book4Time.

Providers of health and wellness services are increasingly seeking innovative ways to bring in new guests and convert them into loyal customers. Managers know that in today's environment, it takes much more than just a coupon code to win over a lifetime customer.

Guest experience requires the artful coordination of many different touch points both online and in-spa in order to win over loyal customers. This becomes increasingly challenging to accomplish when businesses manage their guest experiences across multiple systems that aren't built to optimally leverage these touch points.

Book4Time's system is designed to intelligently track and manage every detail of your client life cycle from the point of acquisition from channels including its social media suite, to guest service and check-out. With Book4Time, guests are delighted with how easy it is to schedule with their favourite massage therapist online and again when they are greeted by name at the front-desk with a glass of their favourite champagne.

Intimate experiences like these build guest loyalty and ultimately earn your business additional revenue from word-of-mouth referrals. One way that Book4Time facilitates this process is through the seamless transmission of guest information across existing payment and property management system through its open API. The guest experiences is at the core of every detail which is owed to the fact that Book4Time's clients receive personalised treatment from people that are motivated to understand and solve their most pressing business challenges.

Book4Time's clients love that their solution is tailored to match their own unique set of business requirements as well as its intuitive user interface. Joey Detenber, a spa director from the W Hotel in Atlanta says: "Book4Time is easy to learn and very intuitive. Myself and my staff found that we could 'learn as we go' and still be able to run a seamless business." Also, 24/7 client support is a large part of why Book4Time maintains strong working relationships with its clients around the world.

Another reason that businesses approach Book4Time to grow their enterprise is for its highly scalable system architecture. Book4Time is 100 per cent cloud based and is built ready to rapidly provision services across multi-location spas and resorts worldwide. For clients of Book4Time, there is a clear path to replicating their own unique brand of guest experience when they open a new location.

With Book4Time, every client opportunity starts with a bespoke experience tailored around your most pressing business challenges. Contact us at [email protected] or +1 905 707 0070 to speak to a product specialist about how Book4Time can convert your customers into loyal guests.

About Book4Time Inc.

Book4Time is the leading provider of cloud-based spa management solutions to the world's most exclusive spa brands in over 30 countries. At Book4Time, every client opportunity starts with a bespoke experience tailored around your most pressing business challenges. www.book4time.com

Company Details
Book4Time Inc
Book4Time is the global leader in ancillary revenue and spa management software for the hospitality industry. As the top enterprise SaaS technology in the hospitality wellness industry, Book4Time manages the end-to-end guest experience for international hotels, resorts, casinos, golf and private member clubs in more than 100 countries worldwide.
Address
306 Town Centre Blvd. Suite 400 Markham, ON L3R 0Y6 Canada
Telephone
+1 905 752 2588
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promotion
Strength training has moved from the margins to the mainstream.
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Featured supplier news
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Latest news

Book4Time is redefining spa management software for a complete guest experience

Roger Sholanki, Founder & CEO of Book4Time.

Providers of health and wellness services are increasingly seeking innovative ways to bring in new guests and convert them into loyal customers. Managers know that in today's environment, it takes much more than just a coupon code to win over a lifetime customer.

Guest experience requires the artful coordination of many different touch points both online and in-spa in order to win over loyal customers. This becomes increasingly challenging to accomplish when businesses manage their guest experiences across multiple systems that aren't built to optimally leverage these touch points.

Book4Time's system is designed to intelligently track and manage every detail of your client life cycle from the point of acquisition from channels including its social media suite, to guest service and check-out. With Book4Time, guests are delighted with how easy it is to schedule with their favourite massage therapist online and again when they are greeted by name at the front-desk with a glass of their favourite champagne.

Intimate experiences like these build guest loyalty and ultimately earn your business additional revenue from word-of-mouth referrals. One way that Book4Time facilitates this process is through the seamless transmission of guest information across existing payment and property management system through its open API. The guest experiences is at the core of every detail which is owed to the fact that Book4Time's clients receive personalised treatment from people that are motivated to understand and solve their most pressing business challenges.

Book4Time's clients love that their solution is tailored to match their own unique set of business requirements as well as its intuitive user interface. Joey Detenber, a spa director from the W Hotel in Atlanta says: "Book4Time is easy to learn and very intuitive. Myself and my staff found that we could 'learn as we go' and still be able to run a seamless business." Also, 24/7 client support is a large part of why Book4Time maintains strong working relationships with its clients around the world.

Another reason that businesses approach Book4Time to grow their enterprise is for its highly scalable system architecture. Book4Time is 100 per cent cloud based and is built ready to rapidly provision services across multi-location spas and resorts worldwide. For clients of Book4Time, there is a clear path to replicating their own unique brand of guest experience when they open a new location.

With Book4Time, every client opportunity starts with a bespoke experience tailored around your most pressing business challenges. Contact us at [email protected] or +1 905 707 0070 to speak to a product specialist about how Book4Time can convert your customers into loyal guests.

About Book4Time Inc.

Book4Time is the leading provider of cloud-based spa management solutions to the world's most exclusive spa brands in over 30 countries. At Book4Time, every client opportunity starts with a bespoke experience tailored around your most pressing business challenges. www.book4time.com

Company Details
Book4Time Inc
Book4Time is the global leader in ancillary revenue and spa management software for the hospitality industry. As the top enterprise SaaS technology in the hospitality wellness industry, Book4Time manages the end-to-end guest experience for international hotels, resorts, casinos, golf and private member clubs in more than 100 countries worldwide.
Address
306 Town Centre Blvd. Suite 400 Markham, ON L3R 0Y6 Canada
Telephone
+1 905 752 2588
Related news

Spas and hotels unlock new revenue streams with staycations powered by Book4Time

30 Aug 2024
Staycations are growing in popularity for people who want to “get away” without the hassle ...

Waldorf Astoria Chicago's success story with Book4Time's revolutionary Yield Management software

30 Jul 2024
Book4Time spa and ancillary revenue management software system’s Yield Management feature is a game changer ...

Book4Time unveils enhanced day and resort pass functionality

18 Mar 2024
Book4Time has announced the launch of Day & Resort Passes on its award-winning platform to ...
Providers of health and wellness services are increasingly seeking innovative ways to bring in new guests and convert them into loyal customers.
522883_858320.gif

Latest news

Peloton has made the strategic acquisition of Pilates start-up, Skōp, to support the expansion of
Crunch Fitness has announced the launch of Crunch Reform Pilates – its own reformer concept
The 20th State of the Industry Report from LeisureDB has revealed a resilient, expanding and
Purpose Brands has announced its entry into the Italian market, having sold the franchise rights
Fitness First UK is integrating red light therapy into its yoga and Pilates classes through
Nuffield Health has told HCM that it takes its responsibilities towards its colleagues seriously and
Elevate Arena
Elevate Arena
As healthcare continues to shift towards prevention, there’s a growing focus on helping people stay
Technogym has announced the launch of the Run X World Treadmill Championship, the first world
Shocked by the UK loneliness statistics, charitable trust Mytime Active has been doubling down on
Portugal’s leading operator, SC Fitness, is celebrating a milestone by reaching 100 gyms.  The company
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Global Wellness Summit
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1 - 20 of 12,300
HCM promotional features
Sponsored
SnowDome Fitness has added 50 per cent more space with cutting-edge Technogym solutions
HCM promotional features
Sponsored
Starpool supports Olympic champion Marcell Jacobs, says Riccardo Turri
HCM promotional features
Sponsored
Find out how your gym can tap into the corporate wellness boom
HCM promotional features
Sponsored
Greg Bradley looks at the shift towards strength training in gyms and advises on how operators can create the ultimate training environment
HCM promotional features
Sponsored
Third Space partnered with IndigoFitness to deliver a bespoke training space for its new club at The Whiteley
HCM promotional features
Sponsored
David Lloyd is stepping up its commitment to women’s health as it continues to explore what fit-for-purpose looks like for the female population
HCM promotional features
Sponsored
EGYM has opened a new HQ in Paternoster Square, London and revealed a range of new launches
HCM promotional features
Sponsored
New launch, Salus House, elevates boutique wellness with high service levels and a partnership with Technogym
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HCM magazine
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HCM magazine
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Opinion
promotion
Strength training has moved from the margins to the mainstream.
Opinion: Building smarter strength spaces for today’s operators
Featured supplier news
Featured supplier news: Elevate 2026 to mark 10-year anniversary with biggest ever waterfront drinks reception
Elevate is set to celebrate its 10th anniversary in style this June, with organisers confirming the event’s largest-ever drinks reception as registrations continue to run more than 10% ahead of last year.
Featured supplier news
Featured supplier news: W3Fit EMEA celebrates its fifth anniversary
Celebrating its milestone 5th anniversary, W3Fit EMEA returns in 2026 with an unmissable gathering of the Health & Fitness industry’s most influential leaders.
Company profiles
Company profile: Life Fitness/Hammer Strength
Life Fitness, Hammer Strength, and ICG are global leaders in premium fitness solutions, trusted by ...
Company profiles
Company profile: Safe Space Lockers
We provide a full turn-key solution for clients from design and consultation, through to bespoke ...
Supplier Showcases
Supplier Showcase - Future-proofing
Catalogue Gallery
Click on a catalogue to view it online
Featured press releases
GLL press release: GLL joins National Year of Reading as research reveals books beat social media for post-exercise recovery
GLL, the charitable social enterprise operating Libraries and Leisure Centres across the UK, has today (9 June 2026) announced that it will be supporting the National Year of Reading as a major campaign partner alongside national organisations, including BBC Sport, Audible, DC Thomson and Tesco.
Featured press releases
BLK BOX press release: Inside the build: Ironbound. Turning an empty underground space into a thriving functional fitness facility
When brothers Patrick and Kevin first approached BLK BOX, they had a vision and an unusual space. Beneath a building in Embrach, Switzerland, sat an underground facility with huge potential. What it needed was the right layout, the right equipment, and a partner who understood functional fitness.
Directory
Industrial washing machines
Miele Company Limited: Industrial washing machines
Lockers
Crown Sports Lockers: Lockers
Spa and beauty equipment
Oakworks Inc: Spa and beauty equipment
Fitness tracking platform
SpiviTech: Fitness tracking platform
Hot tubs
MSpa International Ltd: Hot tubs
Water experiences and hydrotherapy solutions
Aquaform s.r.l.: Water experiences and hydrotherapy solutions
Property & Tenders
Stratford, East London.
Lee Valley Regional Park Authority
Property & Tenders
Y Felinheli, LL56 4QN
Newmark
Property & Tenders
Diary dates
13-13 Jun 2026
Worldwide, Various,
Diary dates
21-24 Sep 2026
The Langham Huntington Pasadena , Pasadena, United States
Diary dates
06-08 Oct 2026
Messe Stuttgart, Stuttgart, Germany
Diary dates
22-22 Oct 2026
QEII Conference Centre, London,
Diary dates
26-29 Oct 2027
Koelnmesse Exhibition Centre, Cologne, Germany
Diary dates
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