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Health Club Management

Health Club Management

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UNITING THE WORLD OF FITNESS
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Health Club Management

Health Club Management

features

Promotion: Matrix Fitness: Matthew Pengelly

The MD of Matrix Fitness UK, the fastest growing commercial fitness brand in the world, talks about adapting to business challenges through COVID-19 and beyond

Published in Health Club Management 2020 issue 9
MD of Matrix Fitness UK, Matthew Pengelly
MD of Matrix Fitness UK, Matthew Pengelly
The reopening of the industry, encouraging confidence in consumers and maintaining business is a collective responsibility

How has Matrix Fitness experienced the impact of COVID-19?
We’ve seen a dramatic change to business since the start of COVID-19, but as a global company, Johnson Health Tech [the parent company of Matrix Fitness] is stable and has worked hard to adapt at every stage of uncertainty.

There’s been decline in commercial sales, but on a positive note, in response to lockdown and home fitness becoming such a vital cog in many people’s daily routine, the sale of our home and wellness equipment – brands such as Matrix retail, Vision, Horizon and Fujiryoki – grew by 99 per cent in H1.

With nearly 300 owned Johnson retail stores and five manufacturing warehouses in Shanghai, Taiwan, Vietnam and the USA, Johnson Health Tech is able to own all components, from the first development phase through to manufacture, allowing us to maintain the highest quality standards with minimal costs to the customer.

This consistency has been key through turbulent times. And due to the increased consumer demand for home equipment, the opening of our warehouse in Vietnam has been timed to perfection when it comes to managing consumer at-home products for the foreseeable future.

How has the company been supporting its staff and customers?
Johnson Health Tech is strongly built on family values, and therefore the health and safety of our team and clients has remained a top priority. We have taken every extra measure we can to protect them. As it stands, a large proportion of our team are still working from home so that we can fully abide by social distancing restrictions.

For those that need to be office-based, we’ve organised a shift system to ensure we keep numbers at a safe level. Our warehouses have been made COVID-19 safe and all of our service team have been provided with relevant PPE.

What is Matrix Fitness doing to sustain the UK fitness industry?
We’ve been working closely with ukactive to support its Fit Together campaign, which was launched to provide operators with practical resources for a safe and successful return to business.

We’ve also placed a real focus on our support and service efforts throughout this time, assisting with COVID-19-safe equipment layouts and moving or holding stock in our warehouses where required.

The reopening of the industry, encouraging confidence in consumers and maintaining business is a collective responsibility. Physical activity has a vital role to play in our resilience and recovery from COVID-19 and therefore, the industry has to unite.

We’ll continue to work with our customers, key accounts, partners and ukactive to ensure the industry has the necessary tools and protocols in place to keep the nation active.

How will COVID-19 shape Matrix Fitness UK moving forwards?
It is inevitable that we will have to restructure our business. Despite the fact that globally the business is stable, we can only assume that our market will continue to feel the impact for at least 6-12 months yet. We will need to future-proof and reorganise ourselves internally in order to thrive moving forwards.

As part of this, we will be relocating our Head Office as a way to help drive costs down whilst pushing efficiencies within the business. On a positive note, we are still projecting significant growth as a company and our aim is to maintain our position as the fastest growing fitness brand in the world.

What are your predictions for the industry?
Physical activity was at record levels before the pandemic, and during lockdown we saw new activity habits forming, as even the more sedentary took to exercising at home in order to keep fit and active. We’ve also seen an influx of research into the benefits physical activity and fitness can have on immunity and long-term health.

Now there’s a focus on fitness and health, there’s an appetite for facilities to open, but also for them to offer outdoor and digital, at-home options, so people can access their fitness journey anywhere, anytime.

It’s our job to work together as an industry to provide a safe environment to reignite the confidence of the nation and encourage them to build on the great activity habits started during lockdown.

It’s undoubtedly a very challenging time, and as an industry we will still be feeling the impacts of COVID-19 on business for some time to come. But it’s also a time to encourage change, adapt the way we operate and to really listen to the needs of our customers.

Tel: 01782 644900

Email: [email protected]

Web: www.matrixfitness.co.uk

Despite the impact of COVID-19
and plans to restructure, the company is still projecting significant growth
Despite the impact of COVID-19 and plans to restructure, the company is still projecting significant growth
Johnson Health Tech has nearly 300 retail stores and five manufacturing warehouses
Johnson Health Tech has nearly 300 retail stores and five manufacturing warehouses
https://www.leisureopportunities.co.uk/images/2020/612082_412829.jpg
The MD of Matrix Fitness talks about adapting to business challenges through COVID-19 and beyond
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Nick Whitcombe, the independent gym owner who refused to shut his gym during the October ...
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This year's UK government Spending Review, announced in Parliament by chancellor Rishi Sunak on 25 ...
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Up to 100k people will benefit from the free gym and physical activity sessions, thanks ...
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promotion
With January now close on the horizon your thoughts will be firmly focused on sales campaigns to attract new members through your doors in the new year rush.
Opinion: Sealing the Leaky Bucket – 7 Research-Based Tips for Retaining New Members in January 2021
Featured supplier news
Featured supplier: Primal Strength bolsters Scottish expansion with Matrix Fitness distribution win
Matrix Fitness has announced an exclusive partnership with Primal Strength to target an increased strategic focus on the Scottish market.
Featured supplier news
Featured supplier: Anytime Fitness partners with Gympass across UK and Ireland
Anytime Fitness, the UK’s leading 24/7 high-spec gym operator, has partnered with Gympass to give its corporate members access to over 170 clubs across UK and Ireland.
Company profiles
Company profile: Xn Leisure Systems Ltd
Xn Leisure is a provider of cutting-edge health and fitness software, offering exceptional service to ...
Company profiles
Company profile: EMD UK
EMD UK is the national governing body for group exercise. Funded by Sport England, EMD ...
Supplier Showcases
Supplier showcase - Digital gym floor
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Supplier showcase - Bouncing back
Catalogue Gallery
Click on a catalogue to view it online
Directory
Whole body cryotherapy
Zimmer MedizinSysteme GmbH / icelab: Whole body cryotherapy
Exercise equipment
Pendex Fisio S.L.: Exercise equipment
Spa software
SpaBooker: Spa software
Fitness equipment
TRX Training: Fitness equipment
Locking solutions
Monster Padlocks: Locking solutions
Member feedback software
AskNicely: Member feedback software
Direct debit solutions
Harlands Group: Direct debit solutions
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Uniforms
Service Sport: Uniforms
Gym flooring
REGUPOL/Berleburger Schaumstoffwerk (BSW): Gym flooring
Property & Tenders
11 - 25 Union St, London SE1 1SD
Bankside Open Spaces Trust
Property & Tenders
Waltham Abbey, Essex
Lee Valley Regional Park Authority
Property & Tenders
Diary dates
03-03 Dec 2020
Virtual,
Diary dates
09 Dec 2020
Raffles City Convention Centre, Singapore, Singapore
Diary dates
02-04 Feb 2021
Ericsson Exhibition Hall, Ricoh Arena, Coventry, United Kingdom
Diary dates
23-26 Feb 2021
IFEMA, Madrid, Spain
Diary dates
03-04 Mar 2021
NEC, Birmingham, United Kingdom
Diary dates
03-06 Jun 2021
Expo Centre & Riviera di Rimini, Italy
Diary dates
16-17 Jun 2021
ExCeL London, London, United Kingdom
Diary dates
01-07 Dec 2022
tbc, Dunedin, New Zealand
Diary dates

features

Promotion: Matrix Fitness: Matthew Pengelly

The MD of Matrix Fitness UK, the fastest growing commercial fitness brand in the world, talks about adapting to business challenges through COVID-19 and beyond

Published in Health Club Management 2020 issue 9
MD of Matrix Fitness UK, Matthew Pengelly
MD of Matrix Fitness UK, Matthew Pengelly
The reopening of the industry, encouraging confidence in consumers and maintaining business is a collective responsibility

How has Matrix Fitness experienced the impact of COVID-19?
We’ve seen a dramatic change to business since the start of COVID-19, but as a global company, Johnson Health Tech [the parent company of Matrix Fitness] is stable and has worked hard to adapt at every stage of uncertainty.

There’s been decline in commercial sales, but on a positive note, in response to lockdown and home fitness becoming such a vital cog in many people’s daily routine, the sale of our home and wellness equipment – brands such as Matrix retail, Vision, Horizon and Fujiryoki – grew by 99 per cent in H1.

With nearly 300 owned Johnson retail stores and five manufacturing warehouses in Shanghai, Taiwan, Vietnam and the USA, Johnson Health Tech is able to own all components, from the first development phase through to manufacture, allowing us to maintain the highest quality standards with minimal costs to the customer.

This consistency has been key through turbulent times. And due to the increased consumer demand for home equipment, the opening of our warehouse in Vietnam has been timed to perfection when it comes to managing consumer at-home products for the foreseeable future.

How has the company been supporting its staff and customers?
Johnson Health Tech is strongly built on family values, and therefore the health and safety of our team and clients has remained a top priority. We have taken every extra measure we can to protect them. As it stands, a large proportion of our team are still working from home so that we can fully abide by social distancing restrictions.

For those that need to be office-based, we’ve organised a shift system to ensure we keep numbers at a safe level. Our warehouses have been made COVID-19 safe and all of our service team have been provided with relevant PPE.

What is Matrix Fitness doing to sustain the UK fitness industry?
We’ve been working closely with ukactive to support its Fit Together campaign, which was launched to provide operators with practical resources for a safe and successful return to business.

We’ve also placed a real focus on our support and service efforts throughout this time, assisting with COVID-19-safe equipment layouts and moving or holding stock in our warehouses where required.

The reopening of the industry, encouraging confidence in consumers and maintaining business is a collective responsibility. Physical activity has a vital role to play in our resilience and recovery from COVID-19 and therefore, the industry has to unite.

We’ll continue to work with our customers, key accounts, partners and ukactive to ensure the industry has the necessary tools and protocols in place to keep the nation active.

How will COVID-19 shape Matrix Fitness UK moving forwards?
It is inevitable that we will have to restructure our business. Despite the fact that globally the business is stable, we can only assume that our market will continue to feel the impact for at least 6-12 months yet. We will need to future-proof and reorganise ourselves internally in order to thrive moving forwards.

As part of this, we will be relocating our Head Office as a way to help drive costs down whilst pushing efficiencies within the business. On a positive note, we are still projecting significant growth as a company and our aim is to maintain our position as the fastest growing fitness brand in the world.

What are your predictions for the industry?
Physical activity was at record levels before the pandemic, and during lockdown we saw new activity habits forming, as even the more sedentary took to exercising at home in order to keep fit and active. We’ve also seen an influx of research into the benefits physical activity and fitness can have on immunity and long-term health.

Now there’s a focus on fitness and health, there’s an appetite for facilities to open, but also for them to offer outdoor and digital, at-home options, so people can access their fitness journey anywhere, anytime.

It’s our job to work together as an industry to provide a safe environment to reignite the confidence of the nation and encourage them to build on the great activity habits started during lockdown.

It’s undoubtedly a very challenging time, and as an industry we will still be feeling the impacts of COVID-19 on business for some time to come. But it’s also a time to encourage change, adapt the way we operate and to really listen to the needs of our customers.

Tel: 01782 644900

Email: [email protected]

Web: www.matrixfitness.co.uk

Despite the impact of COVID-19
and plans to restructure, the company is still projecting significant growth
Despite the impact of COVID-19 and plans to restructure, the company is still projecting significant growth
Johnson Health Tech has nearly 300 retail stores and five manufacturing warehouses
Johnson Health Tech has nearly 300 retail stores and five manufacturing warehouses
https://www.leisureopportunities.co.uk/images/2020/612082_412829.jpg
The MD of Matrix Fitness talks about adapting to business challenges through COVID-19 and beyond
Latest News
Nick Whitcombe, the independent gym owner who refused to shut his gym during the October ...
Latest News
This year's UK government Spending Review, announced in Parliament by chancellor Rishi Sunak on 25 ...
Latest News
Up to 100k people will benefit from the free gym and physical activity sessions, thanks ...
Latest News
To the relief of the sector, the UK government confirmed yesterday (23 November) that gyms, ...
Latest News
Closing gyms and leisure facilities during any possible future lockdown would be "unthinkable", according to ...
Latest News
The University of Stirling has opened its new £20m sports and fitness centre. The building, ...
Latest News
Gyms are right near the bottom of the list in terms of places people have ...
Latest News
A new, Europe-wide initiative will look to chart the level of risk of COVID-19 infection ...
Latest News
UK Parliament will debate COVID-19 restrictions on gyms and leisure centres on Monday 23 November, ...
Latest News
The UK government has launched a £1bn Public Sector Decarbonisation Scheme (PSDS), providing grant funding ...
Opinion
promotion
With January now close on the horizon your thoughts will be firmly focused on sales campaigns to attract new members through your doors in the new year rush.
Opinion: Sealing the Leaky Bucket – 7 Research-Based Tips for Retaining New Members in January 2021
Featured supplier news
Featured supplier: Primal Strength bolsters Scottish expansion with Matrix Fitness distribution win
Matrix Fitness has announced an exclusive partnership with Primal Strength to target an increased strategic focus on the Scottish market.
Featured supplier news
Featured supplier: Anytime Fitness partners with Gympass across UK and Ireland
Anytime Fitness, the UK’s leading 24/7 high-spec gym operator, has partnered with Gympass to give its corporate members access to over 170 clubs across UK and Ireland.
Company profiles
Company profile: Xn Leisure Systems Ltd
Xn Leisure is a provider of cutting-edge health and fitness software, offering exceptional service to ...
Company profiles
Company profile: EMD UK
EMD UK is the national governing body for group exercise. Funded by Sport England, EMD ...
Supplier Showcases
Supplier showcase - Digital gym floor
Supplier Showcases
Supplier showcase - Bouncing back
Catalogue Gallery
Click on a catalogue to view it online
Directory
Whole body cryotherapy
Zimmer MedizinSysteme GmbH / icelab: Whole body cryotherapy
Exercise equipment
Pendex Fisio S.L.: Exercise equipment
Spa software
SpaBooker: Spa software
Fitness equipment
TRX Training: Fitness equipment
Locking solutions
Monster Padlocks: Locking solutions
Member feedback software
AskNicely: Member feedback software
Direct debit solutions
Harlands Group: Direct debit solutions
Skincare
Comfort Zone - Davines S.p.A: Skincare
Uniforms
Service Sport: Uniforms
Gym flooring
REGUPOL/Berleburger Schaumstoffwerk (BSW): Gym flooring
Property & Tenders
11 - 25 Union St, London SE1 1SD
Bankside Open Spaces Trust
Property & Tenders
Waltham Abbey, Essex
Lee Valley Regional Park Authority
Property & Tenders
Diary dates
03-03 Dec 2020
Virtual,
Diary dates
09 Dec 2020
Raffles City Convention Centre, Singapore, Singapore
Diary dates
02-04 Feb 2021
Ericsson Exhibition Hall, Ricoh Arena, Coventry, United Kingdom
Diary dates
23-26 Feb 2021
IFEMA, Madrid, Spain
Diary dates
03-04 Mar 2021
NEC, Birmingham, United Kingdom
Diary dates
03-06 Jun 2021
Expo Centre & Riviera di Rimini, Italy
Diary dates
16-17 Jun 2021
ExCeL London, London, United Kingdom
Diary dates
01-07 Dec 2022
tbc, Dunedin, New Zealand
Diary dates
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