Latest
issue
GET HCM
magazine
Sign up for the FREE digital edition of HCM magazine and also get the HCM ezine and breaking news email alerts.
Not right now, thanksclose this window I've already subscribed!
Elevate
Elevate
Elevate
Follow Health Club Management on Twitter Like Health Club Management on Facebook Join the discussion with Health Club Management on LinkedIn
FITNESS, HEALTH, WELLNESS

features

HCM People: Randy HetrickFounder of TRX and OutFit

I don’t want to compete with gyms, I want to complement them. We’re going to places where they’re not – parks, schools and cul-de-sacs

Published in Health Club Management 2021 issue 11
Hetrick launched his new fitness franchise model OutFit in April 2021 / photo: Randy Hetrick/Outfit
Hetrick launched his new fitness franchise model OutFit in April 2021 / photo: Randy Hetrick/Outfit
The goal is to enter select markets in Europe with OutFit in 2023

With TRX already a global phenomenon, where does the motivation come from to begin again?
I’m a start-up guy. I like creating something which wasn’t there yesterday, working out ideas, vetting them and building a team to bring them to fruition.

TRX has become a pretty big machine and I’m not a guy who grew up in big, corporate management structures, so I’ve brought in some folks who, I hope, can scale up my “big kid”, so I can go over and work on the new baby.

What is OutFit?
A fleet of world-class gyms rolling through neighbourhoods like Amazon delivery vans, meticulously designed so you can set up a class for 30 to 40 people in 10 minutes.

Each van has enough gear to train up to 100 people: suspension trainers, rip trainers, ladders, strength bands, bandits, slam balls, kettlebells, heavy ropes, jump ropes and ground mats. In addition to our TRX-style HIIT classes, we’ve partnered with Zumba and will also be launching OutFit’s Yoga Under the Sun classes this winter.

This network of mobile gyms is coordinated by an extremely sophisticated technology platform, which is essentially a proprietary mash-up of similar capabilities to Uber and Mindbody, all wrapped up in a subscription business model like Classpass. It’s a powerful technology suite that, like Uber, has both a consumer-facing and an operator-facing app and a web portal.

Where did the idea come from?
It’s been bubbling for a long time. About 10 years ago TRX ran a brand activation programme called TRX on Tour, where we’d fill a van full of training gear and we had racks from the roof where we could hang 10 or 12 suspension trainers. Our master instructors would take turns on the magical mystery tour, hitting cool outdoor events and doing activations for our key club partners.

Although the response was insanely positive, it wasn’t the right time to launch because the technology to manage it hadn’t really evolved yet. But I kept thinking about the concept and then along came geo-location and social media, which were the tech tools I needed to support the logistics.

I’d been working on OutFit in earnest for about a year when COVID-19 arrived and the appetite for outdoor fitness exploded. I knew the time had arrived.

When did you launch?
We launched in April 2021. We’ve spent the past seven months proving the concept in Fort Lauderdale, with two mobile training vehicles and an Outpost – the 10 feet by 20 feet containers which act as a billboard.

The response has been overwhelmingly positive, with the initial platform memberships already filled more than halfway to full capacity. We’ve also signed a great franchise partner with a long track record of success who will be developing the entire area between Palm Beach and Miami.

What’s the target market?
The people who don’t belong to gyms. It used to be about 80 per cent of the US population, but this has increased as a result of the pandemic.
I don’t want to compete with gyms, I want to complement them. We’re going to the places where they aren’t: the parks, the schools and the cul-de-sacs.

Why does it appeal to people?
It’s very visible and visually appealing. Most of our early membership has come from people driving by and seeing the classes in progress. It’s outside in the elements, which is pretty awesome and appeals to those who feel wary about being inside at the moment.

The pandemic has helped to motivate more people to exercise outdoors. We set up a test lab in Erie, Pennsylvania and feared we may struggle because of the weather, but we found people who live in cold climates are hardy folks who are used to the elements, so we’ve consistently had 20 or 30 people in classes, even in the snow.

How much does a franchise cost?
If you wanted to prepay everything for the first year: the van, the gear, the territory, the marketing, technology, class programming support and lead generation, it would be about $140,000 (€120k, £102k). And a big portion of that is financeable through Ford.

We’re selling a great business in a box, but we will also feed business into that box. At HQ, we’ll do all the big picture marketing and give the tools and playbook to our franchisees to manage local promotions. If you run it as it’s been designed you will be successful. That’s what we’re proving now in Fort Lauderdale.

We believe OutFit is sufficiently low-cost and flexible enough to democratise who can have their own business in the health and fitness industry and hope to attract a broad set of franchisees.

How much does it cost to be a member?
There are two tiers of membership: Open and Private.

Private can be done individually or with others at an additional cost per person. The smaller the group size the higher the price. For Open (large group) membership costs US$99/month (€87, £74) for unlimited individual access and US$129 (€114, £96) for unlimited family access. Private PT is US$80 (€69, £59) an hour on average, and always includes a ‘plus one’ at no additional charge.

Additional members can join to form a private group for US$50 a head (€44, £37) and the van comes to you.

What are your expansion plans?
The goal is to enter select markets in Europe in 2023. We learned some lessons with TRX on the challenges of going global too early so we want to have the staffing and support in place to launch from a strong base.

Final question – what’s happening with TRX?
Throughout the pandemic we built a robust digital delivery platform for our content called the TRX Training Club: a direct-to-consumer content service which uses all our functional training products. It includes live group sessions, virtual PT and a huge library of on-demand classes. We’ve also taken our professional education and certification online.

Randy Hetrick: the back story

Randy Hetrick was a Navy SEAL Squadron Commander – one of the most elite fighting forces on the planet – who came up with the idea for TRX suspension training while on deployment in 1997.

Looking for a way of keeping in peak condition, with limited space and resources, he hit on a way of using a length of parachute webbing and a jiu-jitsu belt to create a body weight harness.

On leaving military service, he completed an MBA at Stanford and learned how to bring his innovation to market. Now TRX’s suspension training workout has become a multi-million dollar fitness phenomenon and is offered in more than 50,000 clubs globally.

Each OutFit van has enough gear to train up to 100 people / photo: Randy Hetrick/Outfit
Each OutFit van has enough gear to train up to 100 people / photo: Randy Hetrick/Outfit
Outdoor fitness is booming / photo: Randy Hetrick/Outfit
Outdoor fitness is booming / photo: Randy Hetrick/Outfit
OutFit is a year-round business-in-a-box / photo: Randy Hetrick/Outfit
OutFit is a year-round business-in-a-box / photo: Randy Hetrick/Outfit
Hetrick finds that people who live in cold places are used to the elements / photo: Randy Hetrick/Outfit
Hetrick finds that people who live in cold places are used to the elements / photo: Randy Hetrick/Outfit
The outdoor concept targets people who do not belong to a gym / photo: Randy Hetrick/Outfit
The outdoor concept targets people who do not belong to a gym / photo: Randy Hetrick/Outfit
Two membership tiers are available / photo: Randy Hetrick/Outfit
Two membership tiers are available / photo: Randy Hetrick/Outfit
The fleet of vans act like travelling billboards to attract new members / photo: Randy Hetrick/Outfit
The fleet of vans act like travelling billboards to attract new members / photo: Randy Hetrick/Outfit
Classes for 30 to 40 people can be set up in 10 minutes / photo: Randy Hetrick/Outfit
Classes for 30 to 40 people can be set up in 10 minutes / photo: Randy Hetrick/Outfit
https://www.leisureopportunities.co.uk/images/2021/142262_788751.jpg
The founder of TRX, Randy Hetrick, talks to HCM about his new business venture – OutFit
HCM magazine
Consumers’ growing love of strength training is to be welcomed, as this long-neglected modality has a renaissance, however, it’s vital we continue to make the case for cardio
HCM magazine
Pilates is having a moment. Steph Eaves asks suppliers how they’re responding to the demand
HCM magazine
I needed a new management team with the talent and leadership to reposition a 20-year-old brand
HCM magazine
HCM People

Jen Holland

CEO: Edinburgh Leisure
Edinburgh Council will have a £143m budget shortfall by 2028/29 and so must find ways to become more efficient
HCM magazine
We have a fantastic opportunity in front of us to realise our vision of a happier and healthier world
HCM promotional features
Sponsored
Coaching workshops from Keith Smith and Adam Daniel have been designed to empower your team and transform your service
HCM promotional features
Sponsored
The partnership between PureGym and Belfast-based supplier BLK BOX is transforming the gym floor
HCM promotional features
Sponsored
University of Sheffield Sport has opened the doors of its flagship Goodwin Sports Centre following a major refurbishment
HCM promotional features
Sponsored
Epassi, a provider of workplace wellness benefits, is creating a fitter and more productive workforce, one membership at a time 
HCM promotional features
Sponsored
GymNation is pioneering the future of fitness with software specialist Perfect Gym providing a scalable tech platform to power and sustain its growth
HCM promotional features
Sponsored
Nuffield Health has worked with ServiceSport UK for more than ten years, ensuring the equipment in its clubs is commercially optimised
HCM promotional features
Sponsored
Francesca Cooper-Boden says health assessment services can boost health club retention
HCM promotional features
Sponsored
Operators, prepare to revolutionise the way members connect with personal trainers in your club, with the ground-breaking Brawn platform.
HCM promotional features
Sponsored
D2F had updated its brand styling to keep pace with business growth. MD, John Lofting and operations director, Matt Aynsley, explain the rationale
HCM promotional features
Latest News
Speaking to HCM, global CEO of Lift Brands, Ty Menzies, has confirmed that the company ...
Latest News
Planet Fitness has announced the repurchase of 314,000 shares at a rate of US$20 million. ...
Latest News
Xponential Fitness today indefinitely suspended founder and CEO, Anthony Geisler, saying it had been notified ...
Latest News
Fast Fitness Japan, master franchisee of Anytime Fitness in Japan, has acquired Eighty-8 Health & ...
Latest News
Xplor Technologies has unveiled a financing solution for small businesses, which aims to counter the ...
Latest News
HoloBike, a holographic training bike that simulates trail rides in lifelike 3D, is aiming to ...
Latest News
Peloton Interactive Inc is believed to be working to get its costs under control in ...
Latest News
Equinox, has teamed up with health platform, Function Health, to offer 100 comprehensive laboratory tests, ...
Featured supplier news
Featured supplier news: Sue Anstiss' Game Changers podcast headed for Elevate 2024
Join us at Elevate from 12-13 June in London for a special one-off live recording of The Game Changers Podcast with Sue Anstiss, CEO of Fearless Women.
Featured supplier news
Featured supplier news: Group exercise complaints now a thing of the past for Reynolds Group
Complaints about group exercise have become a thing of the past for the Reynolds Group thanks to its partnership with CoverMe, a digital platform that simplifies group exercise and PT management for clubs and instructors.
Company profiles
Company profile: Study Active
Study Active is a UK leading provider of health & fitness qualifications including Gym Instructing ...
Company profiles
Company profile: Keiser UK LTD
For more than four decades, Keiser has influenced the training of athletes, fitness enthusiasts and ...
Supplier Showcase
Supplier showcase - Jon Williams
Catalogue Gallery
Click on a catalogue to view it online
Featured press releases
CoverMe Ltd press release: Roehampton Club raises the bar for class cover with CoverMe
Roehampton Club is an exclusive club in south London catering for 5,000 members, which prides itself on delivering exceptional fitness experiences.
Featured press releases
ABC Trainerize press release: New ABC Trainerize Webinar: How to earn more with clients and members you already have
ABC Trainerize, a leading software platform for the fitness industry, recently ran a webinar for studio and gym owners on how to increase gym revenue with Gym Launch CEO, Cale Owen.
Directory
Snowroom
TechnoAlpin SpA: Snowroom
Spa software
SpaBooker: Spa software
Cryotherapy
Art of Cryo: Cryotherapy
Lockers
Crown Sports Lockers: Lockers
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Salt therapy products
Himalayan Source: Salt therapy products
Property & Tenders
Loughton, IG10
Knight Frank
Property & Tenders
Grantham, Leicestershire
Belvoir Castle
Property & Tenders
Diary dates
23-24 May 2024
Large Hall of the Chamber of Commerce (Erbprinzenpalais), Wiesbaden, Germany
Diary dates
30 May - 02 Jun 2024
Rimini Exhibition Center, Rimini, Italy
Diary dates
08-08 Jun 2024
Worldwide, Various,
Diary dates
11-13 Jun 2024
Raffles City Convention Centre, Singapore, Singapore
Diary dates
12-13 Jun 2024
ExCeL London, London, United Kingdom
Diary dates
03-05 Sep 2024
IMPACT Exhibition Center, Bangkok, Thailand
Diary dates
19-19 Sep 2024
The Salil Hotel Riverside - Bangkok, Bangkok 10120, Thailand
Diary dates
01-04 Oct 2024
REVĪVŌ Wellness Resort Nusa Dua Bali, Kabupaten Badung, Indonesia
Diary dates
22-25 Oct 2024
Messe Stuttgart, Germany
Diary dates
24-24 Oct 2024
QEII Conference Centre, London, United Kingdom
Diary dates
04-07 Nov 2024
In person, St Andrews, United Kingdom
Diary dates

features

HCM People: Randy HetrickFounder of TRX and OutFit

I don’t want to compete with gyms, I want to complement them. We’re going to places where they’re not – parks, schools and cul-de-sacs

Published in Health Club Management 2021 issue 11
Hetrick launched his new fitness franchise model OutFit in April 2021 / photo: Randy Hetrick/Outfit
Hetrick launched his new fitness franchise model OutFit in April 2021 / photo: Randy Hetrick/Outfit
The goal is to enter select markets in Europe with OutFit in 2023

With TRX already a global phenomenon, where does the motivation come from to begin again?
I’m a start-up guy. I like creating something which wasn’t there yesterday, working out ideas, vetting them and building a team to bring them to fruition.

TRX has become a pretty big machine and I’m not a guy who grew up in big, corporate management structures, so I’ve brought in some folks who, I hope, can scale up my “big kid”, so I can go over and work on the new baby.

What is OutFit?
A fleet of world-class gyms rolling through neighbourhoods like Amazon delivery vans, meticulously designed so you can set up a class for 30 to 40 people in 10 minutes.

Each van has enough gear to train up to 100 people: suspension trainers, rip trainers, ladders, strength bands, bandits, slam balls, kettlebells, heavy ropes, jump ropes and ground mats. In addition to our TRX-style HIIT classes, we’ve partnered with Zumba and will also be launching OutFit’s Yoga Under the Sun classes this winter.

This network of mobile gyms is coordinated by an extremely sophisticated technology platform, which is essentially a proprietary mash-up of similar capabilities to Uber and Mindbody, all wrapped up in a subscription business model like Classpass. It’s a powerful technology suite that, like Uber, has both a consumer-facing and an operator-facing app and a web portal.

Where did the idea come from?
It’s been bubbling for a long time. About 10 years ago TRX ran a brand activation programme called TRX on Tour, where we’d fill a van full of training gear and we had racks from the roof where we could hang 10 or 12 suspension trainers. Our master instructors would take turns on the magical mystery tour, hitting cool outdoor events and doing activations for our key club partners.

Although the response was insanely positive, it wasn’t the right time to launch because the technology to manage it hadn’t really evolved yet. But I kept thinking about the concept and then along came geo-location and social media, which were the tech tools I needed to support the logistics.

I’d been working on OutFit in earnest for about a year when COVID-19 arrived and the appetite for outdoor fitness exploded. I knew the time had arrived.

When did you launch?
We launched in April 2021. We’ve spent the past seven months proving the concept in Fort Lauderdale, with two mobile training vehicles and an Outpost – the 10 feet by 20 feet containers which act as a billboard.

The response has been overwhelmingly positive, with the initial platform memberships already filled more than halfway to full capacity. We’ve also signed a great franchise partner with a long track record of success who will be developing the entire area between Palm Beach and Miami.

What’s the target market?
The people who don’t belong to gyms. It used to be about 80 per cent of the US population, but this has increased as a result of the pandemic.
I don’t want to compete with gyms, I want to complement them. We’re going to the places where they aren’t: the parks, the schools and the cul-de-sacs.

Why does it appeal to people?
It’s very visible and visually appealing. Most of our early membership has come from people driving by and seeing the classes in progress. It’s outside in the elements, which is pretty awesome and appeals to those who feel wary about being inside at the moment.

The pandemic has helped to motivate more people to exercise outdoors. We set up a test lab in Erie, Pennsylvania and feared we may struggle because of the weather, but we found people who live in cold climates are hardy folks who are used to the elements, so we’ve consistently had 20 or 30 people in classes, even in the snow.

How much does a franchise cost?
If you wanted to prepay everything for the first year: the van, the gear, the territory, the marketing, technology, class programming support and lead generation, it would be about $140,000 (€120k, £102k). And a big portion of that is financeable through Ford.

We’re selling a great business in a box, but we will also feed business into that box. At HQ, we’ll do all the big picture marketing and give the tools and playbook to our franchisees to manage local promotions. If you run it as it’s been designed you will be successful. That’s what we’re proving now in Fort Lauderdale.

We believe OutFit is sufficiently low-cost and flexible enough to democratise who can have their own business in the health and fitness industry and hope to attract a broad set of franchisees.

How much does it cost to be a member?
There are two tiers of membership: Open and Private.

Private can be done individually or with others at an additional cost per person. The smaller the group size the higher the price. For Open (large group) membership costs US$99/month (€87, £74) for unlimited individual access and US$129 (€114, £96) for unlimited family access. Private PT is US$80 (€69, £59) an hour on average, and always includes a ‘plus one’ at no additional charge.

Additional members can join to form a private group for US$50 a head (€44, £37) and the van comes to you.

What are your expansion plans?
The goal is to enter select markets in Europe in 2023. We learned some lessons with TRX on the challenges of going global too early so we want to have the staffing and support in place to launch from a strong base.

Final question – what’s happening with TRX?
Throughout the pandemic we built a robust digital delivery platform for our content called the TRX Training Club: a direct-to-consumer content service which uses all our functional training products. It includes live group sessions, virtual PT and a huge library of on-demand classes. We’ve also taken our professional education and certification online.

Randy Hetrick: the back story

Randy Hetrick was a Navy SEAL Squadron Commander – one of the most elite fighting forces on the planet – who came up with the idea for TRX suspension training while on deployment in 1997.

Looking for a way of keeping in peak condition, with limited space and resources, he hit on a way of using a length of parachute webbing and a jiu-jitsu belt to create a body weight harness.

On leaving military service, he completed an MBA at Stanford and learned how to bring his innovation to market. Now TRX’s suspension training workout has become a multi-million dollar fitness phenomenon and is offered in more than 50,000 clubs globally.

Each OutFit van has enough gear to train up to 100 people / photo: Randy Hetrick/Outfit
Each OutFit van has enough gear to train up to 100 people / photo: Randy Hetrick/Outfit
Outdoor fitness is booming / photo: Randy Hetrick/Outfit
Outdoor fitness is booming / photo: Randy Hetrick/Outfit
OutFit is a year-round business-in-a-box / photo: Randy Hetrick/Outfit
OutFit is a year-round business-in-a-box / photo: Randy Hetrick/Outfit
Hetrick finds that people who live in cold places are used to the elements / photo: Randy Hetrick/Outfit
Hetrick finds that people who live in cold places are used to the elements / photo: Randy Hetrick/Outfit
The outdoor concept targets people who do not belong to a gym / photo: Randy Hetrick/Outfit
The outdoor concept targets people who do not belong to a gym / photo: Randy Hetrick/Outfit
Two membership tiers are available / photo: Randy Hetrick/Outfit
Two membership tiers are available / photo: Randy Hetrick/Outfit
The fleet of vans act like travelling billboards to attract new members / photo: Randy Hetrick/Outfit
The fleet of vans act like travelling billboards to attract new members / photo: Randy Hetrick/Outfit
Classes for 30 to 40 people can be set up in 10 minutes / photo: Randy Hetrick/Outfit
Classes for 30 to 40 people can be set up in 10 minutes / photo: Randy Hetrick/Outfit
https://www.leisureopportunities.co.uk/images/2021/142262_788751.jpg
The founder of TRX, Randy Hetrick, talks to HCM about his new business venture – OutFit
Latest News
Speaking to HCM, global CEO of Lift Brands, Ty Menzies, has confirmed that the company ...
Latest News
Planet Fitness has announced the repurchase of 314,000 shares at a rate of US$20 million. ...
Latest News
Xponential Fitness today indefinitely suspended founder and CEO, Anthony Geisler, saying it had been notified ...
Latest News
Fast Fitness Japan, master franchisee of Anytime Fitness in Japan, has acquired Eighty-8 Health & ...
Latest News
Xplor Technologies has unveiled a financing solution for small businesses, which aims to counter the ...
Latest News
HoloBike, a holographic training bike that simulates trail rides in lifelike 3D, is aiming to ...
Latest News
Peloton Interactive Inc is believed to be working to get its costs under control in ...
Latest News
Equinox, has teamed up with health platform, Function Health, to offer 100 comprehensive laboratory tests, ...
Latest News
Having good levels of cardiorespiratory fitness cuts disease and premature death by 11 to 17 ...
Latest News
US gym chain, Crunch Fitness, has bolstered its global expansion plans with the appointment of ...
Latest News
Active Oxfordshire has received £1.3 million to tackle inactivity and inequality and launch a new ...
Featured supplier news
Featured supplier news: Sue Anstiss' Game Changers podcast headed for Elevate 2024
Join us at Elevate from 12-13 June in London for a special one-off live recording of The Game Changers Podcast with Sue Anstiss, CEO of Fearless Women.
Featured supplier news
Featured supplier news: Group exercise complaints now a thing of the past for Reynolds Group
Complaints about group exercise have become a thing of the past for the Reynolds Group thanks to its partnership with CoverMe, a digital platform that simplifies group exercise and PT management for clubs and instructors.
Company profiles
Company profile: Study Active
Study Active is a UK leading provider of health & fitness qualifications including Gym Instructing ...
Company profiles
Company profile: Keiser UK LTD
For more than four decades, Keiser has influenced the training of athletes, fitness enthusiasts and ...
Supplier Showcase
Supplier showcase - Jon Williams
Catalogue Gallery
Click on a catalogue to view it online
Featured press releases
CoverMe Ltd press release: Roehampton Club raises the bar for class cover with CoverMe
Roehampton Club is an exclusive club in south London catering for 5,000 members, which prides itself on delivering exceptional fitness experiences.
Featured press releases
ABC Trainerize press release: New ABC Trainerize Webinar: How to earn more with clients and members you already have
ABC Trainerize, a leading software platform for the fitness industry, recently ran a webinar for studio and gym owners on how to increase gym revenue with Gym Launch CEO, Cale Owen.
Directory
Snowroom
TechnoAlpin SpA: Snowroom
Spa software
SpaBooker: Spa software
Cryotherapy
Art of Cryo: Cryotherapy
Lockers
Crown Sports Lockers: Lockers
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Salt therapy products
Himalayan Source: Salt therapy products
Property & Tenders
Loughton, IG10
Knight Frank
Property & Tenders
Grantham, Leicestershire
Belvoir Castle
Property & Tenders
Diary dates
23-24 May 2024
Large Hall of the Chamber of Commerce (Erbprinzenpalais), Wiesbaden, Germany
Diary dates
30 May - 02 Jun 2024
Rimini Exhibition Center, Rimini, Italy
Diary dates
08-08 Jun 2024
Worldwide, Various,
Diary dates
11-13 Jun 2024
Raffles City Convention Centre, Singapore, Singapore
Diary dates
12-13 Jun 2024
ExCeL London, London, United Kingdom
Diary dates
03-05 Sep 2024
IMPACT Exhibition Center, Bangkok, Thailand
Diary dates
19-19 Sep 2024
The Salil Hotel Riverside - Bangkok, Bangkok 10120, Thailand
Diary dates
01-04 Oct 2024
REVĪVŌ Wellness Resort Nusa Dua Bali, Kabupaten Badung, Indonesia
Diary dates
22-25 Oct 2024
Messe Stuttgart, Germany
Diary dates
24-24 Oct 2024
QEII Conference Centre, London, United Kingdom
Diary dates
04-07 Nov 2024
In person, St Andrews, United Kingdom
Diary dates
Search news, features & products:
Find a supplier:
Elevate
Elevate
Partner sites