GET HCM
magazine
Sign up for the FREE digital edition of HCM magazine and also get the HCM ezine and breaking news email alerts.
Not right now, thanksclose this window
Technogym
Technogym
Technogym
Follow Health Club Management on Twitter Like Health Club Management on Facebook Join the discussion with Health Club Management on LinkedIn Follow Health Club Management on Instagram
UNITING THE WORLD OF FITNESS
Health Club Management

Health Club Management

features

Editor's letter: A matter of trust

As health clubs around the world start reopening, controlling COVID-19 – while also delivering a great service to customers – must be an obsession for everyone in the sector

By Liz Terry, Leisure Media | Published in Health Club Management 2021 issue 3
Maintaining the reputation of the industry is paramount / shutterstock/4 PM production
Maintaining the reputation of the industry is paramount / shutterstock/4 PM production
It’s never been more important for everyone in our sector to commit to maintaining COVID-secure operating standards

The fitness industry has done a magnificent job of establishing it can operate safely, with research from the UK, Europe, the US, Asia and Australia, indicating exceptionally low levels of COVID-19 association of any kind.

Now, as the industry begins to reopen, we’ve had the first known COVID-19 cluster and this has served both to highlight the sound COVID-secure operations being delivered elsewhere and as a warning to the sector about the importance of unity and trust to survival.

The club in question is Ursus Fitness in Hong Kong, which now has the dubious accolade of having been the first known health club in the world to be the centre of a COVID-19 cluster, with 150 people known to have contracted the virus after visiting.

In this issue (p16) we talk to Colin Grant, CEO of Pure Group and chair of the Hong Kong Alliance of Professional Fitness and Wellness Operators (HKAPFWO), about how the Hong Kong government cooperated with operators to control the Ursus cluster and avoid gym closures.

The HKAPFWO has developed a powerful relationship with its government, which immediately ordered the emergency testing of all 50,000 people working in the sector – over a two-day period – to keep facilities open.

To learn from the outbreak, the Centre for Health Protection in Hong Kong then worked with the government’s electrical and mechanical services team to conclude there had been insufficient fresh air supply within the Ursus Fitness gym to prevent the spread of COVID-19.

In a boost to the confidence of the fitness sector in Hong Kong, a subsequent single positive test at the GO24 gym did not lead to any transmission, in spite of the fact the person in question attended a group exercise class with 20 other people, reconfirming that safe operating procedures are effective in controlling COVID-19.

It’s a harsh truth, but this experience shows it only takes one rogue operator to place stress on any industry and it’s never been more important for everyone in our sector to commit to delivering on our bond of trust in maintaining safe standards to ensure consumer confidence.

It’s also essential we don’t allow anything to happen to lead governments to question their support for our work, meaning every operator, no matter its size or facility type, must reliably deliver services in a COVID-secure way.

If anything is seen to be slipping, we must alert the operator involved in order to safeguard the reputation of the wider sector and if that doesn’t lead to an immediate response, inform local Environmental Health Officers.

For the sake of industry unity, let’s hope this won’t ever be necessary and that all operators will commit to a level of professionalism that will enable us to trust each other, to stay open and to thrive together.

Liz Terry, HCM editor
[email protected]
@elizterry
https://www.leisureopportunities.co.uk/images/2021/333229_161914.jpg
It's never been more important for everyone in the sector to commit to maintaining COVID-secure standards, says HCM editor Liz Terry
HCM magazine
As health clubs around the world start reopening, controlling COVID-19 – while also delivering a great service to customers – must be an obsession for everyone in the sector
HCM magazine
New tax laws will hit the UK fitness sector in early April, changing the way freelance PTs are legally classified for income tax and national insurance, as Abi Harris reports
HCM magazine
Changing rooms have been largely closed during the pandemic, but as clubs open up, how will ongoing pandemic restrictions impact changing room design? We ask the experts for their observations and reflections
HCM Magazine
Promotion
Goji’s virus-killing air purification system is the future of air purification for gyms, says Greg Whyte
HCM Magazine
Wellness
The team manager of Mahindra Racing talks to Kate Cracknell about creating a new corporate culture in a competitive world – one that places employee wellbeing first
HCM Magazine
Management
Katie Lewis and Lindsey Simpson co-founded Workplace Mental Wealth to drive workforce change in the health and fitness industry. Liz Terry talks to Lewis about their first research study – the Fitness and Active Leisure Workforce State of Mind Survey – and the launch of The Good Work Pledge
HCM Magazine
HCM People
I don’t think we can point to any club in America that’s doing better now compared to pre-pandemic times
HCM Magazine
Sponsored
Tad Chapman from Active IQ argues that operators should take a fresh look at apprenticeships and their power to drive recovery
HCM Magazine
Sponsored
The University of Stirling has transformed its fitness offering with world-class performance sport and fitness facilities powered by Technogym
HCM Magazine
Interview
As gyms reopen in the UK a new brand is launching that plans to take the boutique market by storm
HCM Magazine
Latest News
Health clubs, leisure centres and studios in England have opened today (12 April) for the ...
Latest News
A major new initiative will look to strengthen and unite the fitness industry's voice in ...
Latest News
A parliamentary report is calling for a £3bn intervention fund to build back better health ...
Latest News
Leisure centre operator Everyone Active has formed a partnership with WW (formerly called Weight Watchers), ...
Latest News
Adults suffering from chronic pain should be advised to take exercise, rather than be prescribed ...
Latest News
As health clubs and fitness studios in England are counting the hours down to reopening ...
Latest News
Empowered Brands, the franchise investment business that acquired énergie Fitness out of a CVA in ...
Latest News
John Treharne, founder of The Gym Group, and Jana Havrdová, president of the Czech Chamber ...
Featured supplier news
Featured supplier: Core Health & Fitness announces partnership with Énergie Fitness Iberia
Core Health & Fitness is proud to have signed an exclusive supplier agreement for the roll- out of all projected clubs with Énergie Fitness Iberia over the next seven years.
Featured supplier news
Featured supplier: How Gympass reinvented wellbeing
Over the last year, fitness and wellness organisations have faced challenges like never before. When gyms closed and members needed alternative support to keep up their health and wellbeing routines, Gympass swiftly pivoted its business model to offer a wealth of digital solutions for its partners.
Company profiles
Company profile: Physical Company Ltd
Physical Company provides specialist fitness solutions. This includes equipment, flooring, gym design, programming and training ...
Company profiles
Company profile: Premier Software Solutions Ltd
Premier Software was founded in 1994 and has proven experience developing business management solutions specifically ...
Catalogue Gallery
Click on a catalogue to view it online
Directory
Lockers/interior design
Fitlockers: Lockers/interior design
Trade associations
International SPA Association - iSPA: Trade associations
Management software
Premier Software Solutions: Management software
Wearable technology solutions
MyZone: Wearable technology solutions
Red Light Therapy
 Red Light Rising: Red Light Therapy
Uniforms
Service Sport: Uniforms
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Exercise equipment
Pendex Fisio S.L.: Exercise equipment
Architects/designers
Zynk Design Consultants: Architects/designers
Spa software
SpaBooker: Spa software
Property & Tenders
Hillingdon
Hillingdon Borough Council
Property & Tenders
Diary dates
12 Jun 2021
Worldwide, Various,
Diary dates
13-14 Jun 2021
Online,
Diary dates
16-17 Jun 2021
ExCeL London, London, United Kingdom
Diary dates
01-04 Jul 2021
Expo Centre & Riviera di Rimini, Italy
Diary dates
18-19 Sep 2021
Locations worldwide,
Diary dates
21-24 Sep 2021
Messe Stuttgart, Germany
Diary dates
04-07 Nov 2021
Exhibition Centre , Cologne, Germany
Diary dates
01-07 Dec 2022
tbc, Dunedin, New Zealand
Diary dates

features

Editor's letter: A matter of trust

As health clubs around the world start reopening, controlling COVID-19 – while also delivering a great service to customers – must be an obsession for everyone in the sector

By Liz Terry, Leisure Media | Published in Health Club Management 2021 issue 3
Maintaining the reputation of the industry is paramount / shutterstock/4 PM production
Maintaining the reputation of the industry is paramount / shutterstock/4 PM production
It’s never been more important for everyone in our sector to commit to maintaining COVID-secure operating standards

The fitness industry has done a magnificent job of establishing it can operate safely, with research from the UK, Europe, the US, Asia and Australia, indicating exceptionally low levels of COVID-19 association of any kind.

Now, as the industry begins to reopen, we’ve had the first known COVID-19 cluster and this has served both to highlight the sound COVID-secure operations being delivered elsewhere and as a warning to the sector about the importance of unity and trust to survival.

The club in question is Ursus Fitness in Hong Kong, which now has the dubious accolade of having been the first known health club in the world to be the centre of a COVID-19 cluster, with 150 people known to have contracted the virus after visiting.

In this issue (p16) we talk to Colin Grant, CEO of Pure Group and chair of the Hong Kong Alliance of Professional Fitness and Wellness Operators (HKAPFWO), about how the Hong Kong government cooperated with operators to control the Ursus cluster and avoid gym closures.

The HKAPFWO has developed a powerful relationship with its government, which immediately ordered the emergency testing of all 50,000 people working in the sector – over a two-day period – to keep facilities open.

To learn from the outbreak, the Centre for Health Protection in Hong Kong then worked with the government’s electrical and mechanical services team to conclude there had been insufficient fresh air supply within the Ursus Fitness gym to prevent the spread of COVID-19.

In a boost to the confidence of the fitness sector in Hong Kong, a subsequent single positive test at the GO24 gym did not lead to any transmission, in spite of the fact the person in question attended a group exercise class with 20 other people, reconfirming that safe operating procedures are effective in controlling COVID-19.

It’s a harsh truth, but this experience shows it only takes one rogue operator to place stress on any industry and it’s never been more important for everyone in our sector to commit to delivering on our bond of trust in maintaining safe standards to ensure consumer confidence.

It’s also essential we don’t allow anything to happen to lead governments to question their support for our work, meaning every operator, no matter its size or facility type, must reliably deliver services in a COVID-secure way.

If anything is seen to be slipping, we must alert the operator involved in order to safeguard the reputation of the wider sector and if that doesn’t lead to an immediate response, inform local Environmental Health Officers.

For the sake of industry unity, let’s hope this won’t ever be necessary and that all operators will commit to a level of professionalism that will enable us to trust each other, to stay open and to thrive together.

Liz Terry, HCM editor
[email protected]
@elizterry
https://www.leisureopportunities.co.uk/images/2021/333229_161914.jpg
It's never been more important for everyone in the sector to commit to maintaining COVID-secure standards, says HCM editor Liz Terry
Latest News
Health clubs, leisure centres and studios in England have opened today (12 April) for the ...
Latest News
A major new initiative will look to strengthen and unite the fitness industry's voice in ...
Latest News
A parliamentary report is calling for a £3bn intervention fund to build back better health ...
Latest News
Leisure centre operator Everyone Active has formed a partnership with WW (formerly called Weight Watchers), ...
Latest News
Adults suffering from chronic pain should be advised to take exercise, rather than be prescribed ...
Latest News
As health clubs and fitness studios in England are counting the hours down to reopening ...
Latest News
Empowered Brands, the franchise investment business that acquired énergie Fitness out of a CVA in ...
Latest News
John Treharne, founder of The Gym Group, and Jana Havrdová, president of the Czech Chamber ...
Latest News
Questex, owner of industry buyer event, Sibec EU, has announced it will partner with FIBO ...
Latest News
Les Mills has come up with an ingenious solution to get around the pandemic travel ...
Latest News
At-home fitness giant Peloton has officially completed the acquisition of equipment provider Precor, in a ...
Featured supplier news
Featured supplier: Core Health & Fitness announces partnership with Énergie Fitness Iberia
Core Health & Fitness is proud to have signed an exclusive supplier agreement for the roll- out of all projected clubs with Énergie Fitness Iberia over the next seven years.
Featured supplier news
Featured supplier: How Gympass reinvented wellbeing
Over the last year, fitness and wellness organisations have faced challenges like never before. When gyms closed and members needed alternative support to keep up their health and wellbeing routines, Gympass swiftly pivoted its business model to offer a wealth of digital solutions for its partners.
Company profiles
Company profile: Physical Company Ltd
Physical Company provides specialist fitness solutions. This includes equipment, flooring, gym design, programming and training ...
Company profiles
Company profile: Premier Software Solutions Ltd
Premier Software was founded in 1994 and has proven experience developing business management solutions specifically ...
Catalogue Gallery
Click on a catalogue to view it online
Directory
Lockers/interior design
Fitlockers: Lockers/interior design
Trade associations
International SPA Association - iSPA: Trade associations
Management software
Premier Software Solutions: Management software
Wearable technology solutions
MyZone: Wearable technology solutions
Red Light Therapy
 Red Light Rising: Red Light Therapy
Uniforms
Service Sport: Uniforms
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Exercise equipment
Pendex Fisio S.L.: Exercise equipment
Architects/designers
Zynk Design Consultants: Architects/designers
Spa software
SpaBooker: Spa software
Property & Tenders
Hillingdon
Hillingdon Borough Council
Property & Tenders
Diary dates
12 Jun 2021
Worldwide, Various,
Diary dates
13-14 Jun 2021
Online,
Diary dates
16-17 Jun 2021
ExCeL London, London, United Kingdom
Diary dates
01-04 Jul 2021
Expo Centre & Riviera di Rimini, Italy
Diary dates
18-19 Sep 2021
Locations worldwide,
Diary dates
21-24 Sep 2021
Messe Stuttgart, Germany
Diary dates
04-07 Nov 2021
Exhibition Centre , Cologne, Germany
Diary dates
01-07 Dec 2022
tbc, Dunedin, New Zealand
Diary dates
Search news, features & products:
Find a supplier:
Technogym
Technogym