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British Military Fitness
British Military Fitness
British Military Fitness
Health Club Management

Health Club Management

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Health Club Management

Health Club Management

features

Alliance Leisure - Ordering phase

As a developer of leisure centres, Alliance Leisure brings strong supply chain benefits to clients – not just in terms of price, but range, quality and aftercare. Director Paul Cluett explains

Published in Health Club Management 2014 issue 4

What kind of supply companies do you have relationships with?
We have supply chain relationships with key equipment suppliers that we’ve carefully built up and developed over the years. We try to keep it to a fairly select list of the products that we use most often in our developments. These include spa products, changing rooms and lockers, audio-visual equipment, soft play products, all weather pitches and climbing structures.

We’ll usually work with several companies within these different sectors, so if our client favours a particular company or product for some reason, they always have a choice.

The one area where we don’t have preferred suppliers is fitness equipment, as we find this to be a very personal choice for operators – so we work with all the fitness equipment suppliers. When we go to shows like Sibec, for example, we’re there as both a supplier and a buyer looking for the latest and best products.

How do you select suppliers?
There are two key factors. One is price - can they give us the most cost effective and best value deal? Secondly, and just as important, what are they like as a company? Do they have sound warranties, are their products durable, and are they skilled at installation? We also do financial checks on them.

Our leisure developments are only as strong as the weakest link. We could complete a fantastic scheme, only to find it compromised by a sub-standard piece of equipment. Our reputation is very closely aligned to how our supply chain performs.

Do you only work with suppliers on your select list?
We can work with any products and suppliers, but obviously we’ve chosen to work with our supply chain because we regard them as the best, and they are also accustomed to our way of working and high standards.

Of course, our client can have any product they wish in their new facility, as long as they realise they might need to pay more for it and the overall budget will need to be adjusted. From our point of view, we need to ensure that we can work well with any new suppliers and trust them during the installation stage.

All our preferred suppliers, for example, are very strong on health and safety and are used to working in live environments like leisure centres. Most of the developments we do cannot afford to close during the building phase, and so this aspect is very important from the point of view of end-user relations and consumer safety.

What are the other benefits of working with your supply chain?
Aside from price and quality, there’s also the very important issue of aftercare. If it’s a one-off deal and you’ve already signed the cheque then it can often be quite tricky to get things fixed if problems arise. Our suppliers are much more likely to jump in the car and get any problems fixed quickly – especially when they have many more deals with us in the pipeline.

As we have national account status we can get things sorted out more easily. If there’s a problem with a widget we can usually go directly to the manufacturer, rather than waiting for a regional account manager to get in touch!

Are you always looking for new suppliers to add to your list?
We are constantly market-testing suitable new products and all our current suppliers know that, so that ensures that their prices are kept lean and competitive.

We never rest on our laurels in this area, and must ensure that our supplier prices aren’t slowly creeping up and becoming out of kilter with what the rest of the market is doing.

Follow the series

1. Scoping / Investigation
2. Conceptualisation
3. Viability assessment & full feasibility
4. Site investigation
5. Fixed price contracts
6. Overseeing the building work
7. Ordering phase
8. Client support (part 1)
9. Client support (part 2)

Case Study

Feel Good Factory, Blackbrook Pavilion, Somerset

The Feel Good Factory toning suite opened in early 2010 at Blackbrook Pavilion in Taunton, Somerset. Run by Tone Leisure, it was one of the first toning suites to open at a local authority leisure site.

Most operators are less familiar with this type of equipment, and Alliance worked with Tone Leisure to advise on the layout, room specification, operation and pricing, as well as supply of the equipment.

Alliance has been working with toning suite supplier Shapemaster for almost a decade, and has completed numerous successful projects with them. Like all companies in the Alliance supply chain, the toning table supplier has undergone and passed all the usual Alliance checks related to financial stability, product quality and durability, installation expertise and aftercare.

Alliance business development manager, Julia Goddard says: “Toning suites are an ideal product for centres to consider, they do not compete with traditional health and fitness facilities but attract a new user profile to facilities.

“From an installation point of view, the machines only require a 13 amp socket and there are few maintenance issues. No air conditioning is required for the room, nor any dedicated changing rooms, as people can use the tables in their everyday clothes.”

She adds: “Customers who can benefit often have a range of health issues, including: neurological disorders such as MS, fibromyalgia and cerebral palsy; musculoskeletal problems like arthritis and spine/neck/back injuries; cardiovascular issues – for example, following angioplasty and bypass surgery; chronic bronchitis and emphysema; diabetes; and obesity – especially morbid obesity.”

Blackbrook Pavilion now boasts over 250 members, and has been so successful that Tone Leisure has since opened a second Feel Good Factory in South Hams.

Contact details:

www.allianceleisure.co.uk
Tel: +44 (0)1278 444944

If you would like to get each issue of HCM magazine sent direct to you for FREE, plus the weekly HCM ezine, sign up now!
Blackbrook Pavilion was supplied with Shapemaster equipment
Blackbrook Pavilion was supplied with Shapemaster equipment
The suite is suitable for use by people with various health issues
The suite is suitable for use by people with various health issues
Toning suites require minimal maintenance
Toning suites require minimal maintenance
http://www.leisureopportunities.com/images/HCM2014_4Alliance.gif
Part seven of a nine-part Alliance Leisure brings strong supply chain benefits to clients – not just in terms of price, but range, quality and aftercare
People
HCM people

Ben Lucas

Founder, Flow Athletic, Sydney
We advise our Flow Athletes to complete classes at a ratio of one yoga class to one strength class to one cardio class. This combination has very positive effects
People
HCM people

Jo Smallwood

general manager, Oldham Leisure Centre
We saw the opportunity to initiate new partnerships with the Oldham Foodbank to help local residents during the COVID-19 crisis. We can’t serve our community in the way we would usually do, so we’ve moved resources to help where people need us most
People
HCM people

Aaron Smith

Founder, KX Pilates
‘KX’ stands for ‘the Kaizen Experience’, which means ‘change for the better’ in Japanese. It’s a philosophy that focuses on continuous improvement. We’re always seeking to improve, not only as a company but as individuals
Features
Statistics
People in younger age groups say they are four times more likely to use their centres and clubs more when they open
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Statistics
ukactive, 4global and partners have modelled the likely recovery from the lockdown. Ed Hubbard outlines the numbers
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Supplier showcase
Working with Precor, Aberdeen Sports Village has undergone a £500k overhaul to strengthen the user experience and put digital connectivity at the core of its offering
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Opinion
The over-70s were treated as one homogenous group during the lockdown and advised to shield. Colin Milner, founder and CEO of the International Council on Active Aging says this is leading to an increase in ageism that the industry must fight to overcome
Features
Reopening
David Lloyd Leisure has launched a raft of outdoor classes, including an enhanced role for its Battlebox concept, as Liz Terry reports
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Staff welfare
As staff and members prepare to return to the gym, Dr Dane Vishnubala gives advice to operators on gearing up to offer them mental health support
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Strength
It’s considered a fundamental part of our fitness routines by medical professionals, but many exercisers, particularly women, are still put off by strength training. We asked leading suppliers what they’re doing to champion strength
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Latest News
Industry body ukactive has launched an Independent Operators' Steering Group, catering for members who run ...
Latest News
The UK's fitness industry can finally get back to business on Saturday 25 July, following ...
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HCM understands a decision on reopening dates for gyms and also for spas will be ...
Latest News
Interest in gym reopening in England is reaching fever pitch, with an announcement expected any ...
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Exercising increases levels of a protein hormone secreted by the bones which has a powerful ...
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A free-to-access training platform has launched to help the sport and fitness workforce confidently return ...
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Glasgow Life, which runs leisure and culture facilities on behalf of Glasgow City Council, has ...
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Fitness equipment firm Nautilus Inc is looking for a buyer for its commercial equipment brand ...
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Featured supplier: Incorpore and MoveGB ink groundbreaking partnership to transform corporate wellness offering
Incorpore and MoveGB have entered into a landmark partnership, combining the UK’s largest provider of corporate gym memberships with the nation’s biggest network of classes.
Featured supplier news
Featured supplier: Fisikal chosen as tech partner for ‘JP4’; new health app from fitness expert, Jessie Pavelka
Fitness expert and television host, Jessie Pavelka has collaborated with Fisikal, experts in digital management solutions, to create the new JP4 app, a premium 12-week personal health and fitness transformation programme that takes the user on a journey of change through four key elements of health.
Video Gallery
Temple Gym - Nautilus Equipment
Core Health & Fitness
Temple Gym - Nautilus Equipment Read more
More videos:
Company profiles
Company profile: Premier Software Solutions Ltd
Premier Software was founded in 1994 and has proven experience developing business management solutions specifically ...
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Company profile: TVS Group
The TVS Group supply and install sports and fitness flooring to a wide range of ...
Catalogue Gallery
Click on a catalogue to view it online
Directory
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Crown Sports Lockers: Lockers/interior design
Direct debit solutions
Harlands Group: Direct debit solutions
Management software
Fisikal: Management software
Independent service & maintenance
Servicesport UK Limited: Independent service & maintenance
Hydrotherapy / spa fragrances
Kemitron GmbH: Hydrotherapy / spa fragrances
Whole body cryotherapy
Zimmer MedizinSysteme GmbH / icelab: Whole body cryotherapy
Wearable technology solutions
MyZone: Wearable technology solutions
Trade associations
International SPA Association - iSPA: Trade associations
Design consultants
Zynk Design Consultants: Design consultants
Skincare
Sothys: Skincare
Property & Tenders
Greywell, Hampshire
Barnsgrove Health and Wellness Club
Property & Tenders
Derby City Council
Property & Tenders
Diary dates
21-24 Sep 2020
Loews Coronado Bay Resort, Coronado, United States
Diary dates
22-23 Sep 2020
Heythrop Park, United Kingdom
Diary dates
17-23 Oct 2020
Pinggu, Beijing, China
Diary dates
27-30 Oct 2020
Messe Stuttgart, Germany
Diary dates
03-06 Nov 2020
Online,
Diary dates
27-28 Nov 2020
Athena, Leicester, United Kingdom
Diary dates
23-26 Feb 2021
IFEMA, Madrid, Spain
Diary dates
03-04 Mar 2021
NEC, Birmingham, United Kingdom
Diary dates
03-06 Jun 2021
Expo Centre & Riviera di Rimini, Italy
Diary dates
16-17 Jun 2021
ExCeL London, London, United Kingdom
Diary dates

features

Alliance Leisure - Ordering phase

As a developer of leisure centres, Alliance Leisure brings strong supply chain benefits to clients – not just in terms of price, but range, quality and aftercare. Director Paul Cluett explains

Published in Health Club Management 2014 issue 4

What kind of supply companies do you have relationships with?
We have supply chain relationships with key equipment suppliers that we’ve carefully built up and developed over the years. We try to keep it to a fairly select list of the products that we use most often in our developments. These include spa products, changing rooms and lockers, audio-visual equipment, soft play products, all weather pitches and climbing structures.

We’ll usually work with several companies within these different sectors, so if our client favours a particular company or product for some reason, they always have a choice.

The one area where we don’t have preferred suppliers is fitness equipment, as we find this to be a very personal choice for operators – so we work with all the fitness equipment suppliers. When we go to shows like Sibec, for example, we’re there as both a supplier and a buyer looking for the latest and best products.

How do you select suppliers?
There are two key factors. One is price - can they give us the most cost effective and best value deal? Secondly, and just as important, what are they like as a company? Do they have sound warranties, are their products durable, and are they skilled at installation? We also do financial checks on them.

Our leisure developments are only as strong as the weakest link. We could complete a fantastic scheme, only to find it compromised by a sub-standard piece of equipment. Our reputation is very closely aligned to how our supply chain performs.

Do you only work with suppliers on your select list?
We can work with any products and suppliers, but obviously we’ve chosen to work with our supply chain because we regard them as the best, and they are also accustomed to our way of working and high standards.

Of course, our client can have any product they wish in their new facility, as long as they realise they might need to pay more for it and the overall budget will need to be adjusted. From our point of view, we need to ensure that we can work well with any new suppliers and trust them during the installation stage.

All our preferred suppliers, for example, are very strong on health and safety and are used to working in live environments like leisure centres. Most of the developments we do cannot afford to close during the building phase, and so this aspect is very important from the point of view of end-user relations and consumer safety.

What are the other benefits of working with your supply chain?
Aside from price and quality, there’s also the very important issue of aftercare. If it’s a one-off deal and you’ve already signed the cheque then it can often be quite tricky to get things fixed if problems arise. Our suppliers are much more likely to jump in the car and get any problems fixed quickly – especially when they have many more deals with us in the pipeline.

As we have national account status we can get things sorted out more easily. If there’s a problem with a widget we can usually go directly to the manufacturer, rather than waiting for a regional account manager to get in touch!

Are you always looking for new suppliers to add to your list?
We are constantly market-testing suitable new products and all our current suppliers know that, so that ensures that their prices are kept lean and competitive.

We never rest on our laurels in this area, and must ensure that our supplier prices aren’t slowly creeping up and becoming out of kilter with what the rest of the market is doing.

Follow the series

1. Scoping / Investigation
2. Conceptualisation
3. Viability assessment & full feasibility
4. Site investigation
5. Fixed price contracts
6. Overseeing the building work
7. Ordering phase
8. Client support (part 1)
9. Client support (part 2)

Case Study

Feel Good Factory, Blackbrook Pavilion, Somerset

The Feel Good Factory toning suite opened in early 2010 at Blackbrook Pavilion in Taunton, Somerset. Run by Tone Leisure, it was one of the first toning suites to open at a local authority leisure site.

Most operators are less familiar with this type of equipment, and Alliance worked with Tone Leisure to advise on the layout, room specification, operation and pricing, as well as supply of the equipment.

Alliance has been working with toning suite supplier Shapemaster for almost a decade, and has completed numerous successful projects with them. Like all companies in the Alliance supply chain, the toning table supplier has undergone and passed all the usual Alliance checks related to financial stability, product quality and durability, installation expertise and aftercare.

Alliance business development manager, Julia Goddard says: “Toning suites are an ideal product for centres to consider, they do not compete with traditional health and fitness facilities but attract a new user profile to facilities.

“From an installation point of view, the machines only require a 13 amp socket and there are few maintenance issues. No air conditioning is required for the room, nor any dedicated changing rooms, as people can use the tables in their everyday clothes.”

She adds: “Customers who can benefit often have a range of health issues, including: neurological disorders such as MS, fibromyalgia and cerebral palsy; musculoskeletal problems like arthritis and spine/neck/back injuries; cardiovascular issues – for example, following angioplasty and bypass surgery; chronic bronchitis and emphysema; diabetes; and obesity – especially morbid obesity.”

Blackbrook Pavilion now boasts over 250 members, and has been so successful that Tone Leisure has since opened a second Feel Good Factory in South Hams.

Contact details:

www.allianceleisure.co.uk
Tel: +44 (0)1278 444944

If you would like to get each issue of HCM magazine sent direct to you for FREE, plus the weekly HCM ezine, sign up now!
Blackbrook Pavilion was supplied with Shapemaster equipment
Blackbrook Pavilion was supplied with Shapemaster equipment
The suite is suitable for use by people with various health issues
The suite is suitable for use by people with various health issues
Toning suites require minimal maintenance
Toning suites require minimal maintenance
http://www.leisureopportunities.com/images/HCM2014_4Alliance.gif
Part seven of a nine-part Alliance Leisure brings strong supply chain benefits to clients – not just in terms of price, but range, quality and aftercare
Latest News
Industry body ukactive has launched an Independent Operators' Steering Group, catering for members who run ...
Latest News
The UK's fitness industry can finally get back to business on Saturday 25 July, following ...
Latest News
HCM understands a decision on reopening dates for gyms and also for spas will be ...
Latest News
Interest in gym reopening in England is reaching fever pitch, with an announcement expected any ...
Latest News
Exercising increases levels of a protein hormone secreted by the bones which has a powerful ...
Latest News
A free-to-access training platform has launched to help the sport and fitness workforce confidently return ...
Latest News
Glasgow Life, which runs leisure and culture facilities on behalf of Glasgow City Council, has ...
Latest News
Fitness equipment firm Nautilus Inc is looking for a buyer for its commercial equipment brand ...
Latest News
Technogym has announced the launch of live streaming and on-demand classes. The new content will ...
Latest News
A number of gym operators are concerned that local lockdowns could come into effect in ...
Featured supplier news
Featured supplier: Incorpore and MoveGB ink groundbreaking partnership to transform corporate wellness offering
Incorpore and MoveGB have entered into a landmark partnership, combining the UK’s largest provider of corporate gym memberships with the nation’s biggest network of classes.
Featured supplier news
Featured supplier: Fisikal chosen as tech partner for ‘JP4’; new health app from fitness expert, Jessie Pavelka
Fitness expert and television host, Jessie Pavelka has collaborated with Fisikal, experts in digital management solutions, to create the new JP4 app, a premium 12-week personal health and fitness transformation programme that takes the user on a journey of change through four key elements of health.
Video Gallery
Temple Gym - Nautilus Equipment
Core Health & Fitness
Temple Gym - Nautilus Equipment Read more
More videos:
Company profiles
Company profile: Premier Software Solutions Ltd
Premier Software was founded in 1994 and has proven experience developing business management solutions specifically ...
Company profiles
Company profile: TVS Group
The TVS Group supply and install sports and fitness flooring to a wide range of ...
Catalogue Gallery
Click on a catalogue to view it online
Directory
Lockers/interior design
Crown Sports Lockers: Lockers/interior design
Direct debit solutions
Harlands Group: Direct debit solutions
Management software
Fisikal: Management software
Independent service & maintenance
Servicesport UK Limited: Independent service & maintenance
Hydrotherapy / spa fragrances
Kemitron GmbH: Hydrotherapy / spa fragrances
Whole body cryotherapy
Zimmer MedizinSysteme GmbH / icelab: Whole body cryotherapy
Wearable technology solutions
MyZone: Wearable technology solutions
Trade associations
International SPA Association - iSPA: Trade associations
Design consultants
Zynk Design Consultants: Design consultants
Skincare
Sothys: Skincare
Property & Tenders
Greywell, Hampshire
Barnsgrove Health and Wellness Club
Property & Tenders
Derby City Council
Property & Tenders
Diary dates
21-24 Sep 2020
Loews Coronado Bay Resort, Coronado, United States
Diary dates
22-23 Sep 2020
Heythrop Park, United Kingdom
Diary dates
17-23 Oct 2020
Pinggu, Beijing, China
Diary dates
27-30 Oct 2020
Messe Stuttgart, Germany
Diary dates
03-06 Nov 2020
Online,
Diary dates
27-28 Nov 2020
Athena, Leicester, United Kingdom
Diary dates
23-26 Feb 2021
IFEMA, Madrid, Spain
Diary dates
03-04 Mar 2021
NEC, Birmingham, United Kingdom
Diary dates
03-06 Jun 2021
Expo Centre & Riviera di Rimini, Italy
Diary dates
16-17 Jun 2021
ExCeL London, London, United Kingdom
Diary dates
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British Military Fitness
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