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Health Club Management

Health Club Management

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Health Club Management

Health Club Management

News

Talking work on Facebook and WhatsApp puts leisure centre operators at risk – survey

Terms and conditions for platforms such as Facebook and WhatsApp say they should not be used for business purposes, meaning companies would be in deep water if an incident were to occur
– Ross McCaw, founder, Our People

Data security at health clubs and leisure centres could be at risk because staff are using unofficial channels such as Facebook and WhatsApp to communicate work-related issues, according to a new survey.

Interviews with fitness sector workers, including duty managers, club bosses, head office staff, assistants and receptionists, found that more than two-thirds (69 percent) of employees are using social media sites or chat apps to communicate with their team on work matters.

“While management are adamant their companies don’t use Facebook or WhatsApp for staff communication, their employees clearly do, according to our research,” said Ross McCaw, founder and chief executive of communication platform Our People, which carried out the survey.

“While these group chats are set up with the best intentions, company data could be at risk if employees leave the company with full access to confidential information.”

More than four in 10 respondents said day-to-day communications with employees is a key challenge for the industry.

“From our research, it appears head offices are unaware of these practices going on at their sites, which leads to the question what other IT or operational procedures and policies are being ignored?” said McCaw.

“Terms and conditions for platforms such as Facebook and WhatsApp say they should not be used for business purposes, meaning companies would be in deep water if an incident were to occur.”

McCaw advised operators to carry out an internal review to find out exactly how their staff are keeping in touch and to remind them of company policies.

The survey consisted of one-to-one telephone interviews with 65 people from across 53 health clubs and leisure centres in the UK.

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Safe Space Lockers Ltd
Safe Space Lockers Ltd

News

A new £33m modular leisure complex, housing an Olympic-sized swimming pool, has been given the
Boutique club operator Studio Lagree has opened its third London studio, at Nobu Hotel Shoreditch.
Budget club operator Pure Gym has reached 1 million members in the UK, following a
A consultation launched earlier today by not-for-profit health body ukactive will look to shape future
Construction work has begun on a new leisure centre in Stone, Staffordshire, as part of
A futuristic leisure centre, featuring an indoor street and winter garden running through the spine
SportSoft UK Ltd
SportSoft UK Ltd
To coincide with National Apprenticeship Week in March, Leisure Opportunities is undertaking an employer survey
The British public is being invited to take part in a national loneliness survey, launched
The Thames Club in Staines, Surrey, has added a dedicated hot yoga studio to its
Construction work has officially begun on the new £10m Ingleby Barwick Leisure Centre in Stockton-on-Tees.
ukactive has named Dr James Steele as its new principal investigator – a role which
A new four-day “celebration of physical activity” – combining a conference, awards night and a
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US-based health club operator Orangetheory Fitness is looking to strengthen its foothold in the UK
Twenty-four-hour gym franchise Snap Fitness UK has announced plans for 34 more clubs in 2018,
A ‘floating’ ice rink has opened in Romford as part of a new £28m leisure
Safe Space Lockers Ltd
Safe Space Lockers Ltd
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Features
Consumer trends
Generation Z will know much more about healthy lifestyles, from a very young age, than any previous generations, which means a great future for the fitness and wellness industries
Features
ukactive update
Following the release of a new report on mental health in the workplace, ukactive’s public affairs director Huw Edwards, highlights physical activity’s role in workplace wellbeing
Features
Workplace fitness
With UK productivity levels trailing behind other EU economies, Tom Walker asks if fitness offers a solution and if operators can use their knowledge to improve their own productivity
Features
Research
Researchers from the University of California, Los Angeles, have found that regular exercise can significantly reduce the risk of glaucoma – a leading cause of blindness
Features
SIBEC review
Eddie 'the Eagle' Edwards was the keynote speaker at SIBEC Europe 2017. He talks to Health Club Management about how fulfiling his Olympic ambitions changed his life
Features
Research
A new study by researchers at the British Psychological Society suggests that personality type can impact the effectiveness of a person’s exercise regime as it influences their preferred workout style, frequency and location
Features
Sponsored briefing
With the new General Data Protection Regulation (GDPR) on the horizon, Paul Simpson, chief operating officer of Legend Club Management Systems, explains why it’s vital operators take action on how they store and secure all member data
Features
Changing rooms
Gender neutrality has never been more topical, with high-profile restaurants and museums recently replacing their male and female toilets with gender-neutral facilities. We explore if it is time for all gyms to swap single-sex communal changing spaces for gender-neutral facilities
Features
Retention
Member retention is often a challenge, with operators typically losing 50 per cent of their membership annually. But a close look at the habits of clubs with impressive retention rates suggests that how you communicate with members significantly impacts their loyalty
Features
IHRSA update
Kristen Walsh takes a look at what we can expect from IHRSA 2018, taking place in San Diego this March
Features
Interview
We talk to the key people in the fitness franchise group’s management team
Features
People
Interview
When it comes to building a community, you can’t force it. You can’t demand people’s time. It’s more about the small things we do to make people feel welcome
People
People profile
For gyms looking to engage with this demographic, they need to make socialising part of the mix… they at least need to have somewhere where they can offer people a cup of tea after the class
People
Interview
Think about when you go into a theatre – how you’re catapulted into the environment and the experience. That’s what we’re trying to achieve from a consumer perspective
People
Interview
I’ve found that if you offer a great product, pair it with the right marketing tailored to the right target group, and you remain open to feedback, it will eventually work
People
People profile
India has severe health issues due to poor diet, lack of exercise, and long working hours. If reports are correct, by 2020 more than 65 per cent of all mortality will be linked to chronic diseases
People
People profile
Clear plans for a future capital realisation event, innovations such as ‘thé Yard’ and ambitious growth plans make this an exciting time to be joining énergie
People
Interview
Yes, we want members to spend more money, of course we do, but I want them to spend more time with each other. Creating social hubs is really, really important
People
People profile
We want to help gym operators to leverage their space and maximise their earning potential
People
People profile
We allocate a fitness coach to every single member and offer all members a training session with their coach every single month
People
Catalogue Gallery
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Video Gallery
StairMaster HIIT
Core Health & Fitness
Decades after pioneering the toughest workout in the gym, our machines are still the ones members choose to push themselves to the limit. Read more
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Company profiles
Company profile: Merrithew™
MERRITHEW™ enriches the lives of others with responsible exercise modalities and innovative, multidisciplinary fitness brands ...
Company profiles
Company profile: TVS Group
TVS has a broad portfolio of products, including high performing shock pads, surfaces for sport, ...
Directory
Club management software
Brightlime: Club management software
Fitness assesment
MYZONE: Fitness assesment
Gym consultancy services
Gym Angels: Gym consultancy services
Direct debit solutions
Debit Finance Collections: Direct debit solutions
Trade associations
International SPA Association - iSPA: Trade associations
Clothing/promotional merchandise
Taylor Made Designs: Clothing/promotional merchandise
Flooring
Rephouse: Flooring
Spa software
SpaBooker: Spa software
Software
Conceptek - Sistemas de Informacao, S.A.: Software
Retail solutions
Swimrite Supplies Ltd / SRS Leisure: Retail solutions
Featured suppliers
Featured supplier: Data and technology theme for active-net 2018
Data and the use of technology to enhance participation will be the theme of active-net 2018.
Featured suppliers
Featured supplier: Elevate 2018 will feature new thought leadership conference alongside trade exhibition
Thanks to increasing industry support Elevate, the UK’s largest physical activity trade event, has announced details of a new thought leadership conference.
Property & Tenders
Stratford-upon-Avon
Stratford-on-Avon District Council
Property & Tenders
Diary dates
01-02 Mar 2018
BBC MediaCityUK, Salford, United Kingdom
Diary dates
05-09 Mar 2018
Various,
Diary dates
Job search
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