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Les Mills
Health Club Management

Health Club Management

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Health Club Management

Health Club Management

News

Talking work on Facebook and WhatsApp puts leisure centre operators at risk – survey

Terms and conditions for platforms such as Facebook and WhatsApp say they should not be used for business purposes, meaning companies would be in deep water if an incident were to occur
– Ross McCaw, founder, Our People

Data security at health clubs and leisure centres could be at risk because staff are using unofficial channels such as Facebook and WhatsApp to communicate work-related issues, according to a new survey.

Interviews with fitness sector workers, including duty managers, club bosses, head office staff, assistants and receptionists, found that more than two-thirds (69 percent) of employees are using social media sites or chat apps to communicate with their team on work matters.

“While management are adamant their companies don’t use Facebook or WhatsApp for staff communication, their employees clearly do, according to our research,” said Ross McCaw, founder and chief executive of communication platform Our People, which carried out the survey.

“While these group chats are set up with the best intentions, company data could be at risk if employees leave the company with full access to confidential information.”

More than four in 10 respondents said day-to-day communications with employees is a key challenge for the industry.

“From our research, it appears head offices are unaware of these practices going on at their sites, which leads to the question what other IT or operational procedures and policies are being ignored?” said McCaw.

“Terms and conditions for platforms such as Facebook and WhatsApp say they should not be used for business purposes, meaning companies would be in deep water if an incident were to occur.”

McCaw advised operators to carry out an internal review to find out exactly how their staff are keeping in touch and to remind them of company policies.

The survey consisted of one-to-one telephone interviews with 65 people from across 53 health clubs and leisure centres in the UK.

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Data security at health clubs and leisure centres could be at risk because staff are using unofficial channels such as Facebook and WhatsApp to communicate work-related issues, according to a new survey.
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SportsArt Fitness
SportsArt Fitness

News

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SportsArt Fitness
SportsArt Fitness
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Features
Floatation
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News report
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New trends
A combination of being hunched over desks and dynamic workouts have led to a new trend in assisted stretching studios. Is this the next big thing and should health club operators be adding it for their members? Kath Hudson reports
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Tech
Body composition analysers are an excellent way to differentiate your club, as well as help your members get results. Kath Hudson reports
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IHRSA update
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People
People profile
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In five years’ time, I see us being closer to 500 clubs than 400 and there’s opportunity internationally too –possibly in the US - Rebecca Passmore
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Interview
In Islington, there’s a strong demand for family facilities and we’re building our first Little Space – a dedicated kids’ training area
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There’s no doubt in my mind that training outdoors is a huge mood booster, and a better mood will always result in a better workout
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I love that CycleBar encourages a community while not taking itself too seriously. We want our riders to have a great time while they’re making positive choices for their fitness
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New concept
Women over the age of 50 are becoming super-consumers – in the US, they control nearly 75 per cent of all wealth – and they’re spending their money on products and services that improve their health and lifestyle
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The Mirai isn’t about money – perhaps if it were, we wouldn’t be doing it. We have to balance the books, but when you’re the leading player in the European market, as we are, you also have to find new challenges
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There are lots of players in the yoga market, but many are small independent studios. We aim to be the dominant chain. By 2022 we visualise having 100 sites in London (and growth in regional cities)
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Catalogue Gallery
Click on a catalogue to view it online
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Directory
Retail solutions
Swimrite Supplies Ltd / SRS Leisure: Retail solutions
Locking solutions
Ojmar: Locking solutions
Clothing/promotional merchandise
Taylor Made Designs: Clothing/promotional merchandise
Architects/designers
Zynk Design Consultants: Architects/designers
Exercise equipment
Technogym: Exercise equipment
Independent service & maintenance
Servicesport UK Limited: Independent service & maintenance
Audio visual
Lightmasters UK Ltd: Audio visual
Trade associations
International SPA Association - iSPA: Trade associations
Spa software
SpaBooker: Spa software
Finance
Portman Asset Finance Limited: Finance
Property & Tenders
White Rocks, Hastings
GVA
Property & Tenders
Diary dates
28 Aug - 01 Sep 2018
tbc, Sao Paulo, Brazil
Diary dates
22-23 Sep 2018
Worldwide,
Diary dates
Job search
Les Mills
Les Mills