Zumba Fitness, LLC
Zumba Fitness, LLC
Zumba Fitness, LLC
Health Club Management

Health Club Management

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Health Club Management

Health Club Management

News

Franklin tasked with driving global growth at Les Mills

Martin Franklin has been appointed chief operating officer of Les Mills global markets, with responsibility for leading teams in the UK, Russia, India, the Middle East and Africa.

His remit will also include responsibility for Les Mills customer experience function CX, which will see him represent the club customer voice in all internal projects and product strategies.

Franklin has worked for the brand since 2013, with his career in the fitness industry spanning over 20 years.

In further news, Wendy Coulson has been promoted to chief executive of Les Mills UK and Ireland. Coulson has worked in the leisure industry for 20 years and was previously employed at Lloyds Bank for 10 years. She worked for Warner Leisure Hotels before moving to Les Mills as customer experience director in 2015.

Coulson will focus on the UK, which is a key business for the brand.

“We want to provide more direction and support for our independent teams, while proactively driving faster growth in all our global markets, but particularly the exciting new territories of Russia, India, the Middle East and Africa,” said Keith Burnet, global chief executive of Les Mills.

“This will allow our UK team to focus solely on growing the home market, having done a great job incubating Russia, India, the Middle East and Africa over the last few years.”

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Martin Franklin has been appointed chief operating officer of Les Mills global markets, with responsibility for leading teams in the UK, Russia, India, the Middle East and Africa.
HAF,PHR
Martin Franklin has worked at Les Mills since 2013
Miha Bodytec GmbH
Miha Bodytec GmbH

News

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Elevate Arena
Elevate Arena
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Rephouse
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Miha Bodytec GmbH
Miha Bodytec GmbH
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Features
Research
Heart disease patients could benefit from learning Indian yoga and making it a routine part of daily life
Features
Technology
Tracking systems could be the next frontier for group exercise, delivering member engagement and aiding retention, but their use isn’t always appropriate. Health Club Management weighs up the pros and cons of monitoring the pack
Features
Research
New research suggests that just five minutes of low-impact exercise immediately after a learning session improves the memory of young women, but not men
Features
Product innovation
Lauren Heath-Jones rounds up the latest health and fitness products and services
Features
Industry trends
Maintaining physical activity levels on the road can be challenging, but it’s a challenge the fitness industry is now addressing. Laura Swain, assistant editor of hospitality at innovation research and advisory company Stylus, investigates the growing in-transit fitness trend
Features
Retention
Member retention is often a challenge, with operators typically losing 50 per cent of their membership annually. But a close look at the habits of clubs with impressive retention rates suggests that how you communicate with members significantly impacts their loyalty
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Consumer trends
Aged 21 years or younger, Generation Z are the next customers and employees of health clubs worldwide. Tom Walker asks generational researcher Denise Villa, PhD, how this tech-savvy and social media-driven generation will affect the industry
Features
Fitness-kit
Lauren Heath-Jones rounds up the latest health and fitness products and services
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IHRSA update
The IHRSA Global 25 presents the top 25 health club companies worldwide. IHRSA’s Patricia Amend rounds up the figures for 2016
Features
People
People profile
For gyms looking to engage with this demographic, they need to make socialising part of the mix… they at least need to have somewhere where they can offer people a cup of tea after the class
People
Interview
We tap into the group exercise mentality, so people feel they’re working out with friends, and set the whole thing to funky beats mixed by our full-time DJs
People
Interview
While we do license clubs to deliver programmes, ultimately we’re a training provider. And if you’re a training provider, you need trainers that are capable
People
Interview
46 per cent of our customers say their number one reason for coming to us is because it makes them feel good. That’s exactly what we’re trying to achieve
People
Interview
We give our club managers as little as possible to think about in terms of data and numbers. We want them to focus on the things our members care about
People
People
More than a million people say they are always, or often, lonely. Loneliness and isolation is such a huge and invisible problem
People
Interview
I don’t quite understand why others in the sector have decided that staffing is the best place to cut costs. Low cost airlines don’t reduce costs by removing the pilot and the flight crew
People
Job search
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Video Gallery
Welcome to Active IQ
Active IQ
Active IQ is an awarding organisation recognised and regulated by Ofqual within the Active Leisure sector designing qualifications that support clear career pathways. Read more
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Property & Tenders
Diary dates
11-14 Dec 2017
tbc, Cannes, France
Diary dates
30 Jan - 01 Feb 2018
Ericsson Exhibition Hall, Ricoh Arena, Coventry, United Kingdom
Diary dates
Zumba Fitness, LLC
Zumba Fitness, LLC