Follow Health Club Management on Twitter Like Health Club Management on Facebook Join the discussion with Health Club Management on LinkedIn
FITNESS, HEALTH, WELLNESS

features

HCM People: Randy HetrickFounder of TRX and OutFit

I don’t want to compete with gyms, I want to complement them. We’re going to places where they’re not – parks, schools and cul-de-sacs

Published in Health Club Management 2021 issue 11
Hetrick launched his new fitness franchise model OutFit in April 2021 / photo: Randy Hetrick/Outfit
Hetrick launched his new fitness franchise model OutFit in April 2021 / photo: Randy Hetrick/Outfit
The goal is to enter select markets in Europe with OutFit in 2023

With TRX already a global phenomenon, where does the motivation come from to begin again?
I’m a start-up guy. I like creating something which wasn’t there yesterday, working out ideas, vetting them and building a team to bring them to fruition.

TRX has become a pretty big machine and I’m not a guy who grew up in big, corporate management structures, so I’ve brought in some folks who, I hope, can scale up my “big kid”, so I can go over and work on the new baby.

What is OutFit?
A fleet of world-class gyms rolling through neighbourhoods like Amazon delivery vans, meticulously designed so you can set up a class for 30 to 40 people in 10 minutes.

Each van has enough gear to train up to 100 people: suspension trainers, rip trainers, ladders, strength bands, bandits, slam balls, kettlebells, heavy ropes, jump ropes and ground mats. In addition to our TRX-style HIIT classes, we’ve partnered with Zumba and will also be launching OutFit’s Yoga Under the Sun classes this winter.

This network of mobile gyms is coordinated by an extremely sophisticated technology platform, which is essentially a proprietary mash-up of similar capabilities to Uber and Mindbody, all wrapped up in a subscription business model like Classpass. It’s a powerful technology suite that, like Uber, has both a consumer-facing and an operator-facing app and a web portal.

Where did the idea come from?
It’s been bubbling for a long time. About 10 years ago TRX ran a brand activation programme called TRX on Tour, where we’d fill a van full of training gear and we had racks from the roof where we could hang 10 or 12 suspension trainers. Our master instructors would take turns on the magical mystery tour, hitting cool outdoor events and doing activations for our key club partners.

Although the response was insanely positive, it wasn’t the right time to launch because the technology to manage it hadn’t really evolved yet. But I kept thinking about the concept and then along came geo-location and social media, which were the tech tools I needed to support the logistics.

I’d been working on OutFit in earnest for about a year when COVID-19 arrived and the appetite for outdoor fitness exploded. I knew the time had arrived.

When did you launch?
We launched in April 2021. We’ve spent the past seven months proving the concept in Fort Lauderdale, with two mobile training vehicles and an Outpost – the 10 feet by 20 feet containers which act as a billboard.

The response has been overwhelmingly positive, with the initial platform memberships already filled more than halfway to full capacity. We’ve also signed a great franchise partner with a long track record of success who will be developing the entire area between Palm Beach and Miami.

What’s the target market?
The people who don’t belong to gyms. It used to be about 80 per cent of the US population, but this has increased as a result of the pandemic.
I don’t want to compete with gyms, I want to complement them. We’re going to the places where they aren’t: the parks, the schools and the cul-de-sacs.

Why does it appeal to people?
It’s very visible and visually appealing. Most of our early membership has come from people driving by and seeing the classes in progress. It’s outside in the elements, which is pretty awesome and appeals to those who feel wary about being inside at the moment.

The pandemic has helped to motivate more people to exercise outdoors. We set up a test lab in Erie, Pennsylvania and feared we may struggle because of the weather, but we found people who live in cold climates are hardy folks who are used to the elements, so we’ve consistently had 20 or 30 people in classes, even in the snow.

How much does a franchise cost?
If you wanted to prepay everything for the first year: the van, the gear, the territory, the marketing, technology, class programming support and lead generation, it would be about $140,000 (€120k, £102k). And a big portion of that is financeable through Ford.

We’re selling a great business in a box, but we will also feed business into that box. At HQ, we’ll do all the big picture marketing and give the tools and playbook to our franchisees to manage local promotions. If you run it as it’s been designed you will be successful. That’s what we’re proving now in Fort Lauderdale.

We believe OutFit is sufficiently low-cost and flexible enough to democratise who can have their own business in the health and fitness industry and hope to attract a broad set of franchisees.

How much does it cost to be a member?
There are two tiers of membership: Open and Private.

Private can be done individually or with others at an additional cost per person. The smaller the group size the higher the price. For Open (large group) membership costs US$99/month (€87, £74) for unlimited individual access and US$129 (€114, £96) for unlimited family access. Private PT is US$80 (€69, £59) an hour on average, and always includes a ‘plus one’ at no additional charge.

Additional members can join to form a private group for US$50 a head (€44, £37) and the van comes to you.

What are your expansion plans?
The goal is to enter select markets in Europe in 2023. We learned some lessons with TRX on the challenges of going global too early so we want to have the staffing and support in place to launch from a strong base.

Final question – what’s happening with TRX?
Throughout the pandemic we built a robust digital delivery platform for our content called the TRX Training Club: a direct-to-consumer content service which uses all our functional training products. It includes live group sessions, virtual PT and a huge library of on-demand classes. We’ve also taken our professional education and certification online.

Randy Hetrick: the back story

Randy Hetrick was a Navy SEAL Squadron Commander – one of the most elite fighting forces on the planet – who came up with the idea for TRX suspension training while on deployment in 1997.

Looking for a way of keeping in peak condition, with limited space and resources, he hit on a way of using a length of parachute webbing and a jiu-jitsu belt to create a body weight harness.

On leaving military service, he completed an MBA at Stanford and learned how to bring his innovation to market. Now TRX’s suspension training workout has become a multi-million dollar fitness phenomenon and is offered in more than 50,000 clubs globally.

Each OutFit van has enough gear to train up to 100 people / photo: Randy Hetrick/Outfit
Each OutFit van has enough gear to train up to 100 people / photo: Randy Hetrick/Outfit
Outdoor fitness is booming / photo: Randy Hetrick/Outfit
Outdoor fitness is booming / photo: Randy Hetrick/Outfit
OutFit is a year-round business-in-a-box / photo: Randy Hetrick/Outfit
OutFit is a year-round business-in-a-box / photo: Randy Hetrick/Outfit
Hetrick finds that people who live in cold places are used to the elements / photo: Randy Hetrick/Outfit
Hetrick finds that people who live in cold places are used to the elements / photo: Randy Hetrick/Outfit
The outdoor concept targets people who do not belong to a gym / photo: Randy Hetrick/Outfit
The outdoor concept targets people who do not belong to a gym / photo: Randy Hetrick/Outfit
Two membership tiers are available / photo: Randy Hetrick/Outfit
Two membership tiers are available / photo: Randy Hetrick/Outfit
The fleet of vans act like travelling billboards to attract new members / photo: Randy Hetrick/Outfit
The fleet of vans act like travelling billboards to attract new members / photo: Randy Hetrick/Outfit
Classes for 30 to 40 people can be set up in 10 minutes / photo: Randy Hetrick/Outfit
Classes for 30 to 40 people can be set up in 10 minutes / photo: Randy Hetrick/Outfit
https://www.leisureopportunities.co.uk/images/2021/142262_788751.jpg
The founder of TRX, Randy Hetrick, talks to HCM about his new business venture – OutFit
HCM magazine
World Athletics president, Sebastian Coe talks to Liz Terry about the launch of Run X in partnership with Technogym
HCM magazine
Lisa Starr tries the Ammortal Chamber to see whether layering 10 modalities into one experience really delivers more
HCM magazine
The fitness industry is mourning the passing of Les Mills, a founding father of fitness, as Kath Hudson reports
HCM magazine
Would you stop selling memberships to prevent your club getting overcrowded? How do you strike the balance between maximising profits and prioritising the member experience? Kath Hudson talks to the experts
HCM magazine
Shaping the future of the sector with a clear mission, unified voice and open channels of communication. This is the ambition of UK Active’s new chair
HCM promotional features
Sponsored
Social fitness the missing link to member engagement, according to a new Myzone report
HCM promotional features
Sponsored
Third Space partnered with IndigoFitness to deliver a bespoke training space for its new club at The Whiteley
HCM promotional features
Sponsored
Starpool supports Olympic champion Marcell Jacobs, says Riccardo Turri
HCM promotional features
Sponsored
Find out how your gym can tap into the corporate wellness boom
HCM promotional features
Sponsored
Greg Bradley looks at the shift towards strength training in gyms and advises on how operators can create the ultimate training environment
HCM promotional features
Sponsored
David Lloyd is stepping up its commitment to women’s health as it continues to explore what fit-for-purpose looks like for the female population
HCM promotional features
Sponsored
SnowDome Fitness has added 50 per cent more space with cutting-edge Technogym solutions
HCM promotional features
Sponsored
EGYM has opened a new HQ in Paternoster Square, London and revealed a range of new launches
HCM promotional features
Latest News
Les Mills has launched a reformer Pilates workout. The 45-minute workout blends traditional reformer movements ...
Latest News
The inaugural HCM Invest event has opened applications for pitching slots ahead of its launch ...
Latest News
Girls in the UK are missing out on 280 million hours of sport every year ...
Latest News
According to research which tracked more than 147,000 people for 30 years, 90-120 minutes of ...
Latest News
Everlast Gyms expands its footprint outside of the UK this month with the imminent launch ...
Latest News
The UK's four Chief Medical Officers have published a refreshed edition of  Physical activity guidelines: ...
Latest News
Places Leisure has exchanged contracts to build and operate a flagship £60m water and wellness ...
Latest News
The Republic of Ireland will become the latest market in PureGym’s expanding international portfolio, with ...
Opinion
promotion
Strength training has moved from the margins to the mainstream.
Opinion: Building smarter strength spaces for today’s operators
Featured supplier news
Featured supplier news: Introducing a new era of Nautilus Leverage
Strength training has never been more important for member retention, facility differentiation and long-term commercial success.
Featured supplier news
Featured supplier news: Legends never die: four legends, four philosophies of life
Panatta brought together four of the most influential figures in bodybuilding history on the stage of RiminiWellness 2026: Phil Heath, Lee Haney, Ronnie Coleman and Hany Rambod.
Company profiles
Company profile: Myzone
Myzone is a global pioneer of Motivation Technology (MoTech), redefining fitness by turning behavioural science ...
Company profiles
Company profile: Make Your Gym (MYG)
Make Your Gym offers a full-service, strategic partner supporting gym owners with all aspects of ...
Supplier Showcases
Supplier Showcase - From nightclub to health club
Supplier Showcases
Supplier Showcase - Future-proofing
Catalogue Gallery
Click on a catalogue to view it online
Featured press releases
Speedflex (UK press release: Inclusive Fitness in action: The Speedflex Blade at Gym Possible
Following the successful installation of the Speedflex Blade at Gym Possible, the UK based charity gym dedicated to making exercise accessible for people with physical disabilities, the innovative training solution has quickly become one of the facility’s
Featured press releases
BLK BOX press release: Inside the Player Gym at The Open, equipped by BLK BOX
The performance facility at Royal Birkdale gives the world’s leading golfers access to strength, conditioning, mobility and recovery equipment throughout Championship week.
Directory
Hot tubs
MSpa International Ltd: Hot tubs
Industrial washing machines
Miele Company Limited: Industrial washing machines
Lockers
Crown Sports Lockers: Lockers
Water experiences and hydrotherapy solutions
Aquaform s.r.l.: Water experiences and hydrotherapy solutions
Fitness tracking platform
SpiviTech: Fitness tracking platform
Spa and beauty equipment
Oakworks Inc: Spa and beauty equipment
Property & Tenders
Stratford, East London.
Lee Valley Regional Park Authority
Property & Tenders
Y Felinheli, LL56 4QN
Newmark
Property & Tenders
Diary dates
21-24 Sep 2026
The Langham Huntington Pasadena , Pasadena, United States
Diary dates
06-08 Oct 2026
Messe Stuttgart, Stuttgart, Germany
Diary dates
22-22 Oct 2026
QEII Conference Centre, London,
Diary dates
26-29 Oct 2027
Koelnmesse Exhibition Centre, Cologne, Germany
Diary dates

features

HCM People: Randy HetrickFounder of TRX and OutFit

I don’t want to compete with gyms, I want to complement them. We’re going to places where they’re not – parks, schools and cul-de-sacs

Published in Health Club Management 2021 issue 11
Hetrick launched his new fitness franchise model OutFit in April 2021 / photo: Randy Hetrick/Outfit
Hetrick launched his new fitness franchise model OutFit in April 2021 / photo: Randy Hetrick/Outfit
The goal is to enter select markets in Europe with OutFit in 2023

With TRX already a global phenomenon, where does the motivation come from to begin again?
I’m a start-up guy. I like creating something which wasn’t there yesterday, working out ideas, vetting them and building a team to bring them to fruition.

TRX has become a pretty big machine and I’m not a guy who grew up in big, corporate management structures, so I’ve brought in some folks who, I hope, can scale up my “big kid”, so I can go over and work on the new baby.

What is OutFit?
A fleet of world-class gyms rolling through neighbourhoods like Amazon delivery vans, meticulously designed so you can set up a class for 30 to 40 people in 10 minutes.

Each van has enough gear to train up to 100 people: suspension trainers, rip trainers, ladders, strength bands, bandits, slam balls, kettlebells, heavy ropes, jump ropes and ground mats. In addition to our TRX-style HIIT classes, we’ve partnered with Zumba and will also be launching OutFit’s Yoga Under the Sun classes this winter.

This network of mobile gyms is coordinated by an extremely sophisticated technology platform, which is essentially a proprietary mash-up of similar capabilities to Uber and Mindbody, all wrapped up in a subscription business model like Classpass. It’s a powerful technology suite that, like Uber, has both a consumer-facing and an operator-facing app and a web portal.

Where did the idea come from?
It’s been bubbling for a long time. About 10 years ago TRX ran a brand activation programme called TRX on Tour, where we’d fill a van full of training gear and we had racks from the roof where we could hang 10 or 12 suspension trainers. Our master instructors would take turns on the magical mystery tour, hitting cool outdoor events and doing activations for our key club partners.

Although the response was insanely positive, it wasn’t the right time to launch because the technology to manage it hadn’t really evolved yet. But I kept thinking about the concept and then along came geo-location and social media, which were the tech tools I needed to support the logistics.

I’d been working on OutFit in earnest for about a year when COVID-19 arrived and the appetite for outdoor fitness exploded. I knew the time had arrived.

When did you launch?
We launched in April 2021. We’ve spent the past seven months proving the concept in Fort Lauderdale, with two mobile training vehicles and an Outpost – the 10 feet by 20 feet containers which act as a billboard.

The response has been overwhelmingly positive, with the initial platform memberships already filled more than halfway to full capacity. We’ve also signed a great franchise partner with a long track record of success who will be developing the entire area between Palm Beach and Miami.

What’s the target market?
The people who don’t belong to gyms. It used to be about 80 per cent of the US population, but this has increased as a result of the pandemic.
I don’t want to compete with gyms, I want to complement them. We’re going to the places where they aren’t: the parks, the schools and the cul-de-sacs.

Why does it appeal to people?
It’s very visible and visually appealing. Most of our early membership has come from people driving by and seeing the classes in progress. It’s outside in the elements, which is pretty awesome and appeals to those who feel wary about being inside at the moment.

The pandemic has helped to motivate more people to exercise outdoors. We set up a test lab in Erie, Pennsylvania and feared we may struggle because of the weather, but we found people who live in cold climates are hardy folks who are used to the elements, so we’ve consistently had 20 or 30 people in classes, even in the snow.

How much does a franchise cost?
If you wanted to prepay everything for the first year: the van, the gear, the territory, the marketing, technology, class programming support and lead generation, it would be about $140,000 (€120k, £102k). And a big portion of that is financeable through Ford.

We’re selling a great business in a box, but we will also feed business into that box. At HQ, we’ll do all the big picture marketing and give the tools and playbook to our franchisees to manage local promotions. If you run it as it’s been designed you will be successful. That’s what we’re proving now in Fort Lauderdale.

We believe OutFit is sufficiently low-cost and flexible enough to democratise who can have their own business in the health and fitness industry and hope to attract a broad set of franchisees.

How much does it cost to be a member?
There are two tiers of membership: Open and Private.

Private can be done individually or with others at an additional cost per person. The smaller the group size the higher the price. For Open (large group) membership costs US$99/month (€87, £74) for unlimited individual access and US$129 (€114, £96) for unlimited family access. Private PT is US$80 (€69, £59) an hour on average, and always includes a ‘plus one’ at no additional charge.

Additional members can join to form a private group for US$50 a head (€44, £37) and the van comes to you.

What are your expansion plans?
The goal is to enter select markets in Europe in 2023. We learned some lessons with TRX on the challenges of going global too early so we want to have the staffing and support in place to launch from a strong base.

Final question – what’s happening with TRX?
Throughout the pandemic we built a robust digital delivery platform for our content called the TRX Training Club: a direct-to-consumer content service which uses all our functional training products. It includes live group sessions, virtual PT and a huge library of on-demand classes. We’ve also taken our professional education and certification online.

Randy Hetrick: the back story

Randy Hetrick was a Navy SEAL Squadron Commander – one of the most elite fighting forces on the planet – who came up with the idea for TRX suspension training while on deployment in 1997.

Looking for a way of keeping in peak condition, with limited space and resources, he hit on a way of using a length of parachute webbing and a jiu-jitsu belt to create a body weight harness.

On leaving military service, he completed an MBA at Stanford and learned how to bring his innovation to market. Now TRX’s suspension training workout has become a multi-million dollar fitness phenomenon and is offered in more than 50,000 clubs globally.

Each OutFit van has enough gear to train up to 100 people / photo: Randy Hetrick/Outfit
Each OutFit van has enough gear to train up to 100 people / photo: Randy Hetrick/Outfit
Outdoor fitness is booming / photo: Randy Hetrick/Outfit
Outdoor fitness is booming / photo: Randy Hetrick/Outfit
OutFit is a year-round business-in-a-box / photo: Randy Hetrick/Outfit
OutFit is a year-round business-in-a-box / photo: Randy Hetrick/Outfit
Hetrick finds that people who live in cold places are used to the elements / photo: Randy Hetrick/Outfit
Hetrick finds that people who live in cold places are used to the elements / photo: Randy Hetrick/Outfit
The outdoor concept targets people who do not belong to a gym / photo: Randy Hetrick/Outfit
The outdoor concept targets people who do not belong to a gym / photo: Randy Hetrick/Outfit
Two membership tiers are available / photo: Randy Hetrick/Outfit
Two membership tiers are available / photo: Randy Hetrick/Outfit
The fleet of vans act like travelling billboards to attract new members / photo: Randy Hetrick/Outfit
The fleet of vans act like travelling billboards to attract new members / photo: Randy Hetrick/Outfit
Classes for 30 to 40 people can be set up in 10 minutes / photo: Randy Hetrick/Outfit
Classes for 30 to 40 people can be set up in 10 minutes / photo: Randy Hetrick/Outfit
https://www.leisureopportunities.co.uk/images/2021/142262_788751.jpg
The founder of TRX, Randy Hetrick, talks to HCM about his new business venture – OutFit
Latest News
Les Mills has launched a reformer Pilates workout. The 45-minute workout blends traditional reformer movements ...
Latest News
The inaugural HCM Invest event has opened applications for pitching slots ahead of its launch ...
Latest News
Girls in the UK are missing out on 280 million hours of sport every year ...
Latest News
According to research which tracked more than 147,000 people for 30 years, 90-120 minutes of ...
Latest News
Everlast Gyms expands its footprint outside of the UK this month with the imminent launch ...
Latest News
The UK's four Chief Medical Officers have published a refreshed edition of  Physical activity guidelines: ...
Latest News
Places Leisure has exchanged contracts to build and operate a flagship £60m water and wellness ...
Latest News
The Republic of Ireland will become the latest market in PureGym’s expanding international portfolio, with ...
Latest News
Sophie Lawler, CEO of Total Fitness, has launched a leadership coaching business aimed at helping ...
Latest News
Anytime Fitness reaches a milestone this week with the launch of its 6000th site. The ...
Latest News
The £33.9 million Leighton Leisure and Community Centre has opened in Leighton Buzzard, UK, creating ...
Opinion
promotion
Strength training has moved from the margins to the mainstream.
Opinion: Building smarter strength spaces for today’s operators
Featured supplier news
Featured supplier news: Introducing a new era of Nautilus Leverage
Strength training has never been more important for member retention, facility differentiation and long-term commercial success.
Featured supplier news
Featured supplier news: Legends never die: four legends, four philosophies of life
Panatta brought together four of the most influential figures in bodybuilding history on the stage of RiminiWellness 2026: Phil Heath, Lee Haney, Ronnie Coleman and Hany Rambod.
Company profiles
Company profile: Myzone
Myzone is a global pioneer of Motivation Technology (MoTech), redefining fitness by turning behavioural science ...
Company profiles
Company profile: Make Your Gym (MYG)
Make Your Gym offers a full-service, strategic partner supporting gym owners with all aspects of ...
Supplier Showcases
Supplier Showcase - From nightclub to health club
Supplier Showcases
Supplier Showcase - Future-proofing
Catalogue Gallery
Click on a catalogue to view it online
Featured press releases
Speedflex (UK press release: Inclusive Fitness in action: The Speedflex Blade at Gym Possible
Following the successful installation of the Speedflex Blade at Gym Possible, the UK based charity gym dedicated to making exercise accessible for people with physical disabilities, the innovative training solution has quickly become one of the facility’s
Featured press releases
BLK BOX press release: Inside the Player Gym at The Open, equipped by BLK BOX
The performance facility at Royal Birkdale gives the world’s leading golfers access to strength, conditioning, mobility and recovery equipment throughout Championship week.
Directory
Hot tubs
MSpa International Ltd: Hot tubs
Industrial washing machines
Miele Company Limited: Industrial washing machines
Lockers
Crown Sports Lockers: Lockers
Water experiences and hydrotherapy solutions
Aquaform s.r.l.: Water experiences and hydrotherapy solutions
Fitness tracking platform
SpiviTech: Fitness tracking platform
Spa and beauty equipment
Oakworks Inc: Spa and beauty equipment
Property & Tenders
Stratford, East London.
Lee Valley Regional Park Authority
Property & Tenders
Y Felinheli, LL56 4QN
Newmark
Property & Tenders
Diary dates
21-24 Sep 2026
The Langham Huntington Pasadena , Pasadena, United States
Diary dates
06-08 Oct 2026
Messe Stuttgart, Stuttgart, Germany
Diary dates
22-22 Oct 2026
QEII Conference Centre, London,
Diary dates
26-29 Oct 2027
Koelnmesse Exhibition Centre, Cologne, Germany
Diary dates
Search news, features & products:
Find a supplier:
Partner sites