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As franchise business Orangetheory Fitness merges with Self Esteem Brands, its CEO tells Kate Cracknell about plans to expand to 10,000 units globally
HCM issue 2 2024
The legendary and much-loved CEO has forged a stellar career in finance and development, creating facilities that are changing lives and driving regeneration. She talks to Kate Cracknell
HCM issue 1 2024
Dealing with attrition can be the key to success for operators, according to new research that provides actionable insights
HCM issue 10 2023
Fitness First UK has confirmed to HCM that it's in the process of restructuring, citing rising
costs and working from home which has undermined some of its city centre clubs.
news •
03 May 2023
We hear about LifeFit Group’s ambitious plans and preparations for a sale from Oaktree Capital Management
HCM issue 3 2023
Inverclyde Leisure is on a mission that has boosted attendance by 60 per cent. We talk to the CEO about how a community-centric approach is driving success
HCM issue 8 2022
We hear about Les Mills’ latest strategy to drive mass market penetration, from the people making it happen
HCM issue 8 2022
The CEO of Total Fitness talks about a tenure filled with dramatic growth, pandemic impact and a CVA
HCM issue 10 2021
The founder of boutique business TRIB3 talks COVID, kindness and the company’s ambitious global plans
HCM issue 2 2021
Despite the pandemic, BPL has pushed on with ambitious rebranding plans. We speak to its head of corporate fitness
HCM issue 2 2021
The Retention Convention saw experts sharing exciting examples of best practice around customer relationship building
HCM issue 1 2021
Member engagement software provider The Retention People (TRP) has unveiled the winners of
its annual 2020 Member Experience Awards (MEA).
product innovation •
15 Jan 2021
Maintaining a consistent member experience across a growing health and fitness brand can
prove challenging.
product innovation •
11 Dec 2020
Policymakers and operators discuss trust and public sector pandemic responses
HCM issue 10 2020
The senior management team at
Places Leisure discuss commercial
diversification and reveal a new launch
HCM issue 10 2019
In her first year as CEO of Total Fitness,
membership has grown by 6,000. The first
female CEO in the UK’s commercial fitness
sector tells us how she’s implemented
cultural changes to grow the business
HCM issue 8 2019
Health club operator Total Fitness has completed a turnaround of its fortunes, reversing a
"steady decline in membership" in the past 12 months.
news •
14 Jun 2019
Self-knowledge, a customer-focused
company culture and utilising your data
are key to retaining members, say experts
at this year’s Retention Convention
HCM issue 6 2019
More operators are appointing heads of group exercise, evidence that this is more than just a trend. We talk to those from Third Space, Pure Gym and Virgin Active
HCM issue 3 2019
Retention expert Paul Bedford
comments on case studies and top tips
from the latest retention research
HCM issue 2 2019
Budget operator énergie Fitness has named Neil King as its new CEO.
news •
19 Nov 2018
The CEO of the UK’s only listed fitness
business on producing record results
HCM issue 5 2018
How authentic member communication
can help to improve retention rates
HCM issue 11 2017
Mintel’s private sector health and fitness club report shows the sector is growing
HCM issue 8 2017
Places at active-net 2018 are already filling up following the roaring success of the 2017 event in March, which saw 95% of
delegates say they’d like to attend next year.
product innovation •
13 Jun 2017
New Zealand consistently beats the UK in Net Promotor Scores – a measure of customer satisfaction. Mike Hill reports
HCM issue 4 2017
New research shows many members are disenchanted with their clubs. It’s time to start talking, says Kate Cracknell
HCM issue 4 2017
Halo Leisure has been working with Legend software to transform its customer journeys,
identify at-risk members and build stronger relationships with all customer segments
HCM issue 2 2017
Software originally designed to fight crime is now being used to battle health club attrition. Dr Paul Bedford reports
HCM issue 1 2017
Activity providers may be missing out on funding because they don’t know how to demonstrate the value of their services
HCM issue 10 2016
Latest News
Speaking to HCM, global CEO of Lift Brands, Ty Menzies, has confirmed that the company ...
Latest News
Planet Fitness has announced the repurchase of 314,000 shares at a rate of US$20 million. ...
Latest News
Xponential Fitness today indefinitely suspended founder and CEO, Anthony Geisler, saying it had been notified ...
Latest News
Fast Fitness Japan, master franchisee of Anytime Fitness in Japan, has acquired Eighty-8 Health & ...
Latest News
Xplor Technologies has unveiled a financing solution for small businesses, which aims to counter the ...
Latest News
HoloBike, a holographic training bike that simulates trail rides in lifelike 3D, is aiming to ...
Latest News
Peloton Interactive Inc is believed to be working to get its costs under control in ...
Latest News
Equinox, has teamed up with health platform, Function Health, to offer 100 comprehensive laboratory tests, ...
HCM promotional features
Sponsored
Coaching workshops from Keith Smith and
Adam Daniel have been designed to empower
your team and transform your service
HCM promotional features
Sponsored
Nuffield Health has worked with ServiceSport UK for more than ten
years, ensuring the equipment in its clubs is commercially optimised
HCM promotional features
Sponsored
GymNation is pioneering the future of
fitness with software specialist Perfect
Gym providing a scalable tech platform
to power and sustain its growth
HCM promotional features
Sponsored
University of Sheffield Sport has opened the doors of its flagship
Goodwin Sports Centre following a major refurbishment
HCM promotional features
Sponsored
The partnership between PureGym and Belfast-based
supplier BLK BOX is transforming the gym floor
HCM magazine
What needs to happen to integrate physical activity with
healthcare? Leaders in the sector share their thoughts
HCM magazine
HCM People
Jen Holland
CEO: Edinburgh Leisure“Edinburgh Council will have a £143m budget shortfall by 2028/29 and so must find ways to become more efficient”
HCM magazine
HCM People
Belinda Steward
MD of leisure, health and wellbeing, Places Leisure Places Leisure“We need to make it automatic that when people go to their doctor, they’re offered exercise rather than medication where appropriate”
HCM magazine
Pilates is having a
moment. Steph Eaves
asks suppliers how
they’re responding
to the demand
HCM magazine
With the industry experiencing a huge swing towards strength training, researchers recommend continuing to make the case for cardio
Sport Centre Team Leader Harrow School
£29,500pa + pension + benefits
Harrow, London, United Kingdom
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Featured supplier news
Phil Heath, professional athlete, bodybuilder and 7x Mr. Olympia, has fielded a lot of
questions about bodybuilding without machines. Should bodybuilders be limited to just free
weights? Why?
Featured supplier news
Join us at Elevate from 12-13 June in London for a special one-off live recording of The Game
Changers Podcast with Sue Anstiss, CEO of Fearless Women.
Company profiles
Speedflex offers safe and effective, high intensity but low impact HIIT training in a variety ...
Company profiles
CoverMe Fitness, an app for seamless, on-demand management and cover solutions for sports and fitness ...
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Property & Tenders
Grantham, Leicestershire
Belvoir Castle
Property & Tenders
Diary dates
23-24 May 2024
Large Hall of the Chamber of Commerce (Erbprinzenpalais), Wiesbaden, Germany
Diary dates
19-19 Sep 2024
The Salil Hotel Riverside - Bangkok, Bangkok 10120, Thailand
Diary dates
01-04 Oct 2024
REVĪVŌ Wellness Resort Nusa Dua Bali, Kabupaten Badung, Indonesia
Diary dates
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