Your search results
Search again:
Your search for 'customer service' returned 273 results
Showing results by date | view results by relevance
Viva Leisure’s CEO on global growth and redefining revenue generation
HCM issue 4 2026
Independent operator Just Move Gyms,
is offering premium Technogym
fitness equipment and exceptional
customer service in a stylish environment
HCM issue 2 2026
Creating fitness spaces users love and keeping them running smoothly takes savvy use of tech, as Julie Cramer reports
HCM issue 1 2026
Beyond Activ APAC took place at the Crowne Conference Centre in Melbourne, Australia from 2-
3 December, 2025.
news •
19 Dec 2025
NRG Gyms recently opened its first gym in Scotland taking the portfolio up to 13.
news •
02 Dec 2025
The challenge of attracting and retaining talent is greater than ever before, as Vicky Kiernander reports
HCM issue 9 2025
Disability sports lead at Matta, Marina Logacheva, outlines ways in which health club operators can better welcome people with disabilities
HCM issue 1 2026
Tech innovations are handing operators powerful tools, finds Julie Cramer
HCM issue 6 2025
Consumer demand and product innovation is making Pilates an exciting proposition for health clubs, finds Julie Cramer
HCM issue 4 2025
ServiceSport has introduced MyHub to revolutionise gym equipment management
HCM issue 3 2025
The University of Bath has elevated its
world-class sports facilities with a powerful
Matrix Fitness equipment upgrade
HCM issue 12 2024
Fitness First has opened the doors to its 28th site in Marylebone, central London – the first new
site in more than 10 years.
news •
10 Feb 2025
UK chartered institute, CIMSPA, has teamed up with the UK government's Department for
Work and Pensions (DWP) to promote career opportunities in the physical activity sector and
help address staff shortages.
news •
10 Jan 2025
Third Space is working with Orbit4
on a system that’s revolutionising
the management of its equipment
and its operational performance
HCM issue 9 2024
The global CEO of Virgin Active and healthy food brand Kauai talks to Liz Terry about combining both operations in a high-value wellness business
HCM issue 9 2024
Green Gym Group partnered with Xplor
Gym for an all-in-one gym management
software solution to save time and
improve the member experience
HCM issue 6 2024
The co-founder of boutique fitness brand 1Rebel talks to Kath Hudson about navigating the COVID years, climbing mountains and how the company is poised to expand its unique blend of fitness and entertainment both in the UK and overseas, thanks to fresh investment
HCM issue 6 2024
Despite high energy costs, inflation and interest rates, there’s evidence to show 2023 was the year the industry bounced back. A host of CEOs, talk about the current trading landscape and their plans for the next 18 months
HCM Handbook 2024
Social enterprise, Places Leisure, which is part of the Places for People Group, has appointed
Belinda Steward as MD.
news •
16 Apr 2024
Nuffield Health has worked with ServiceSport UK for more than ten
years, ensuring the equipment in its clubs is commercially optimised
HCM issue 3 2024
How can we authentically harness the power of love to support our teams, bond with our customers and amplify success? Kath Hudson asks the experts
HCM issue 1 2024
Cardiff-based gym design and installation company, Absolute Performance, has been awarded
the contract to design, supply and install three gyms for Team GB for the 2024 games in
Paris.
product innovation •
15 Feb 2024
ServiceSport UK has partnered with cutting
edge outfit, Upholstery2u, to expand its
upholstery repair services, enabling operators
to keep their gyms in perfect working order
HCM issue 10 2023
The rapid advance of technology in all areas of life is putting societies in flux, creating
uncertainty and forcing people to reassess their plans for the future, according to a new report
from consulting firm Accenture.
news •
05 Nov 2023
A new Quest mystery shopping initiative reveals how operators could do better when handling communications with hard-to-reach groups
HCM issue 9 2023
The pioneering fitness entrepreneur tells us how he’s injecting science and style into his latest venture in New York City
HCM issue 7 2023
A stellar line up of industry thought leaders give their views on what might be coming down the tracks in the next 18 months and where to find the chinks of light in the current stormy landscape. Contributors include Liz Clarke, Huw Edwards, Tara Dillon and Martin Franklin.
HCM Handbook 2023
With the pandemic creating staffing challenges, we ask our experts how they’re responding
HCM issue 5 2023
We hear about LifeFit Group’s ambitious plans and preparations for a sale from Oaktree Capital Management
HCM issue 3 2023
The Parkwood Group has taken over leisure management contracting
business 1Life Management Solutions Limited (1LMS Ltd), which trades as 1Life.
news •
14 Feb 2023
Latest News
Australia’s fast-growing fitness network, Viva Leisure, is adding a low-cost gym brand to its already ...
Latest News
Speedflex has launched a strength training programme for 10 to 16-year-olds, to make it safer, ...
Latest News
Tewinbury Farm Hotel in Hertfordshire, UK is expanding its premium leisure proposition with the launch ...
Latest News
Work is underway in Madrid on one of Europe’s most significant multi-functional complexes, ...
Latest News
PureGym is encouraging people to step away from their screens and go for a walk, ...
Latest News
Small improvements to sleep, diet quality, and physical activity, made in combination lead to a ...
Latest News
Therme Manchester’s 28-acre development, which will include interconnected glass pavilions that measure 65,000sq m, will ...
Latest News
The Yard Gym (TYG) is to become Nike Training’s official global training partner in a ...
HCM promotional features
Sponsored
Third Space partnered with IndigoFitness to deliver a
bespoke training space for its new club at The Whiteley
HCM promotional features
Sponsored
Find out how your gym can tap into the corporate wellness boom
HCM promotional features
Sponsored
David Lloyd is stepping up its commitment to women’s health as it continues to explore what fit-for-purpose looks like for the female population
HCM promotional features
Sponsored
Starpool supports Olympic champion Marcell Jacobs, says Riccardo Turri
HCM promotional features
Sponsored
Greg Bradley looks at the shift towards strength training in gyms and advises on how operators can create the ultimate training environment
HCM magazine
Strength training is evolving,
driven by changing consumer
preferences. Julie Cramer talks
to innovators about how their
products are meeting this demand
HCM magazine
Raphael Cuomo explores the
powerful link between addiction,
health and behaviour change
HCM magazine
Collaborations with the medical profession and greater aspirations around wellbeing are creating a need for more experts in our sector. It’s time to reboot our thinking around the workforce
HCM magazine
For every member with a tripod and a big following, there are others irritated at the way equipment is being hogged or wary they’ll be in the background on someone’s Insta feed. Do influencers offer valuable, free marketing or are they just a nuisance? Kath Hudson finds out how operators are responding
HCM magazine
As the entrepreneur who started Wexer, Fresh Fitness, Fitness DK and Repeat, as well as being a former elite athlete, Rasmus Ingerslev’s life looked perfect from the outside, but onthe inside it was a different story. He talks to Kath Hudson about healing old wounds
Read the latest issue
Opinion
promotion
Featured supplier news
Elevate is set to celebrate its 10th anniversary in style this June, with organisers
confirming the event’s largest-ever drinks reception as registrations continue to run more
than 10% ahead of last year.
Featured supplier news
One of the biggest mistakes the fitness industry still makes is advertising almost
exclusively to people who already look and live like gym members.
Company profiles
Driven by innovation, Core Health & Fitness delivers top-quality products, exceptional service, and ongoing support. ...
Company profiles
Panatta's mission is to create machines that are aesthetically pleasing, functional and competitive in price ...
Catalogue Gallery
Click on a catalogue to view it online
Directory
Property & Tenders
Stratford, East London.
Lee Valley Regional Park Authority
Property & Tenders
Diary dates
21-24 Sep 2026
The Langham Huntington Pasadena , Pasadena, United States
Diary dates
Search news, features & products:
Find a supplier:
















































