Active Insight’s Julie Allen talks us through the results of the UK’s Moving Communities Customer Experience Survey.

New legislation will change the way health clubs in the UK manage their membership process, creating greater powers for consumers when it comes to contracts and cancellations.

A stellar line up of industry thought leaders give their views on what might be coming down the tracks in the next 18 months and where to find the chinks of light in the current stormy landscape. Contributors include Liz Clarke, Huw Edwards, Tara Dillon and Martin Franklin.

Policymakers and operators discuss trust and public sector pandemic responses

The CEO of Wexer says COVID-19 has changed customer expectations and operators must adopt a hybrid physical/digital model to survive post-pandemic

The Kent-based operator of world-class cycling facilities and fitness services has undertaken a website and marketing communications project with Legend Leisure Services, to redesign its online customer journey and implement a fully integrated system that encompasses web bookings, membership, reception and payments.

The leisure client and software provider who became long-term technology and business partners

Cycloparks steps its online offering up a gear with Legend, substantially increasing website traffic and online bookings by giving customers a website that's informative and easy to use

Leisure-net Solutions and David Monkhouse Consulting have announced they are to merge as of 1 April, having found significant synergy between the two leisure consultancies while working together on recent projects.

Whether it's payroll support, scheduling or task allocation, Sean James says today's CRM systems can play a key role in staff management

payasUgym.com's Neil Harmsworth offers his thoughts on delivering an effective online sales strategy