The rapid advance of technology in all areas of life is putting societies in flux, creating uncertainty and forcing people to reassess their plans for the future, according to a new report from consulting firm Accenture.

Block Gym has partnered with Matrix Fitness to launch a new workout experience at Royal William Yard

There is no escaping the fact that we are operating in extraordinary times. Our physical health clubs, gyms and studios are closed and we’re trying to keep our membership engaged, fit and healthy via online and digital training.

What really drives customer retention in 2019? Is it proactive customer care? Frequency of attendance? Added value provision? Community building? Across the industry, debate on this topic never stops. And neither does market change.

EMD UK, the national governing body for group exercise, has been working with Active IQ to improve industry qualifications.

HCM kicks off 2019 with a rundown of the latest software features available, including queue management, facial recognition, health outcomes management and a partnership with Strava

Insurance companies are focusing on fitness and rewarding healthy behaviours in order to reduce claims

DFC’s My Payments service is a revolutionary online portal that takes the pain out of gym payments, helping to boost revenue and retention while enabling operators to focus on delivering top quality fitness experiences

Business coach Andy Bourne on how clubs can deliver great customer service

Move Smart, a new gym concept in Malta based around high levels of personalisation and customer care, is gearing up for an official launch in January.

Members at David Lloyd Clubs will be treated to luxury face and body products after the health club tied up a deal with British skincare and spa brand Elemis.

A look at how How Inverclyde Leisure has driven business transformation, cut costs and grown revenues

The doors are set to open on a new £15m (US$21.3m, €18.9m) leisure centre in Hinckley, Leicestershire on 3 May 2016.

A leading US massage spa chain is aiming to start a revolution in the UK massage industry

The ability to buy online is key for consumers – so how should membership sales be managed in this context?

Health Club Management recently revealed how online gym pass provider PayasUgym will soon begin testing Bitcoin, potentially paving the way for the cryptocurrency to become an accepted form of payment across more than 2,000 UK gyms in the PayasUgym network.

'Buggy Lock' is a new security system launched by safety and security specialists Cardea Solutions, offering family-friendly facilities a low-cost, easy-fit solution to prevent the growing problem of buggy theft.

Chris Lane reports on the link between good management and customer care, outlining how a focus on staff satisfaction can translate into huge benefits for end customers

Delivering training for the next generation of active leisure workers is a great responsibility.

A new high-end health club in Jersey is hoping to attract the island’s many corporate employees, as well as its ageing population, with a 360-degree approach to wellness.

Getting active online

Scottish Leisure Trust Inverclyde Leisure has decided to implement an offering from Legend Club Management Systems to help improve customer experiences and operational efficiency across 13 of its facilities.

The winners of the Fitness Industry Association (FIA) and Matrix Flame Awards for 2012 have been announced at the Ball of Fire - the finale of the annual Flame Conference.

Greenwich Leisure (GLL) and Nuffield Health have announced the formation of a strategic alliance that aims to deliver "significant benefits" to local communities across the UK.

The Welsh Assembly Government has allocated £5m to provide free swimming for children and the elderly in the region.

Health and fitness operators based in London could benefit from free fitness training thanks to a scheme funded by the European Social Fund (ESF) and the London Learning and Skills Council (LSC).

Tone Leisure’s Wellsprings Leisure Centre in Taunton has recently been awarded Quest accreditation.

Wellsprings Leisure Centre, run by Tone Leisure in Taunton, has recently received Quest accreditation.

Aura Leisure group has claimed two awards at the 2006 O2 Ability awards held at Dublin Castle.

South Lanarkshire Leisure has announced that its Carluke Leisure Centre has recently achieved the highest score ever achieved in Scotland for Quest, the quality scheme for the UK’s sports and leisure sector.