GET HCM
magazine
Sign up for the FREE digital edition of HCM magazine and also get the HCM ezine and breaking news email alerts.
Not right now, thanksclose this window
Technogym
Technogym
Technogym
Follow Health Club Management on Twitter Like Health Club Management on Facebook Join the discussion with Health Club Management on LinkedIn Follow Health Club Management on Instagram
UNITING THE WORLD OF FITNESS
Health Club Management

Health Club Management

News

Marriott innovating to relaunch two of its major hotel spa concepts, reveals Kenneth Ryan

Increasingly our guests want to ‘social-spa’ with family and friends – those who they know, like and trust
– Kenneth Ryan

Marriott International's global head of spa Kenneth Ryan has revealed the company is preparing two new major spa concepts for its St. Regis and W Hotels hospitality brands, during an exclusive interview with Spa Business.

The new concept for St. Regis – called simply, St. Regis Spa – will be rolled out to all St Regis hotels (currently 44 destinations), with the first unveiling recently launched at the St. Regis Bermuda Resort in June 2021.

“The new spa concept will layer the rich patina of St. Regis traditions with a sheen of contemporary glamour to meet the needs of the modern customer.

“Celebration is a big brand pillar of St Regis, so we focused on bringing celebrations into our spa by asking ‘what does that look like in a spa?’,” says Ryan.

The narrative of the new spa, he says, will be “comfortable, familiar, entertaining and residential.

In the spirit of The St. Regis founder, John Jacob Astor, guests will feel as though they’re being invited into one of his private estates.”

To bring the concept to life, he adds: “We didn’t want the imposing formality of a traditional reception desk. Rather, we want guests to feel as though they’re entering a grand foyer and the celebration is waiting for them.

“It won’t be devoid of a check-in area, but the desk will be more for staff to perform admin duties, rather than act as a transactional space for guests, as this can take place in other areas of the spa.

“There’ll be a Celebration Bar, where guests can receive a fresh-pressed juice, or a glass of champagne if it’s that time of day (all St. Regis sites still honour the sabring of the champagne ritual at 4.00 pm).”

All upcoming openings – including the Dominican Republic, Dubai and China – will have the new spa concept, while all existing spas in the collection will be gradually transitioned over time.

The second standout concept to be rolled out this year is a re-imagining of the Away Spa at W Hotels.

“The Away Spa concept has been around for quite some time and will now undergo a complete transformation. The only thing that will stay the same is the name,” says Ryan.

W customers, he adds, “want everything available to them all the time, they don’t like rules and they don’t want to miss out.”

To meet some of these demands, the Away Spa will move away from a tranquil concept towards a livelier ‘social spa’ experience.

Dallas, Texas, will be the next site to showcase the new concept, followed by a new build project in Philadelphia.

Ryan says: “The arrival point will offer a social hub, with areas for quick-fix treatments (things you can do fully clothed) and open areas with upbeat music where friends can socialise and have a giggle.”

However, Ryan is mindful that ‘social spa-ing’ is not for everyone, and that Marriott International must also provide for ‘the other half’.

“Our research shows we have two main types of spa clients – those who want to switch off and have ‘alone time’ and those who want to relax and have fun with friends. And sometimes these two requirements can be found in the same guest, during the same visit.

“Away Spa will provide for both guests – there will be more private spaces and cabanas away from the social buzz, where guests can escape and feel safe in all ways – physically and mentally.”

Spa Business asked Ryan how he felt ‘social spa-ing’ will fit in a more cautious world since the coronavirus outbreak, where most have become used to social distancing, masks and periods of isolation?

“For one thing, social spa-ing is not a new thing – it’s a trend that we’ve seen at Marriott International for the past three to four years.

“Increasingly our guests want to ‘social-spa’ with family and friends – those who they know, like and trust – and of course the desire to do that will become even stronger as we come out of COVID-19.”

To read Spa Business full interview with Ryan about navigating lockdowns, re-imagining the company’s portfolio and what it will take to succeed in the aftermath of COVID, click here.

Marriott’s global head of spa Kenneth Ryan has revealed the company is preparing two new major spa concepts for its St. Regis and W Hotels hospitality brands, during an exclusive interview with Spa Business.
SAB,HHR,PHR
2021/THUMB348635_659529_974954.jpg
Latest News
Fitness markets around the globe are demonstrating "reassuring signs of recovery" following the pandemic disruptions ...
Latest News
Mark Sesnan, CEO of GLL, has pushed back on Tower Hamlet Council’s decision to take ...
Latest News
Ohm Fitness, a new franchised studio concept, has opened its first location in Scottsdale, Arizona. ...
Latest News
Easton Leisure Centre in the UK has announced a 100 per cent reduction in heating ...
Latest News
The Gym Group saw its membership grow by 10 per cent during the first six ...
Latest News
Mindbody has announced that Fritz Lanman will become the company’s new CEO from 3 September ...
Latest News
Parkour Generations has joined forces with Gymbox to bring parkour into the UK’s mainstream fitness ...
Latest News
Amazon has acquired primary healthcare organisation One Medical in a US$3.9bn deal that will see ...
HCM Magazine
Editor's letter
Deloitte’s research found the health and fitness industry has an overall impact on the global economy of US$91.22bn a year
HCM Magazine
Research
New research from Swinburne University of Technology in Melbourne has found that heart patients benefit from resistance training
HCM Magazine
Sponsored
Technogym’s latest connected equipment offers members personalised cardio training experiences with fresh content provided by expert instructors
HCM Magazine
Sponsored
Ben Hackney-Williams, head of content at Myzone, shares tools to drive positive change in 2022
HCM Magazine
Interview
The MD of Everlast Gyms is steering the business through a process of unification, rebranding and ‘elevation’, rolling out a hybrid model that he believes will take it to UK number one status. He speaks to Kate Cracknell
HCM Magazine
Interview
With brands such as Fitness First, Goodlife, Zap Fitness and Jetts operating across Asia Pacific, Fitness and Lifestyle Group has long been a tech innovator, as Kate Cracknell discovers
HCM Magazine
Editor's letter
The sharp increase in energy prices has left some operators reeling, but there’s reason to be optimistic if we can learn from other sectors, while moving to a low carbon future
HCM Magazine
HCM magazine
Small group training is growing ever more popular, driven by supply-side innovation and demand, as HCM’s Frances Marcellin discovers
HCM magazine
HCM People

Dan Edwardes

CEO/founder Parkour Generations
Our partnership with Gymbox is a world first
HCM magazine
Abi Harris talks to industry experts about ways operators can ensure members feel a continual sense of achievement and progression that keeps them coming back for more
Featured supplier news
Featured supplier news: Dr Paul Bedford and Andreas Paulsen to speak at Sibec Europe-UK
Questex’s Sibec Europe-UK, Europe’s leading hosted buyer event for the fitness industry, will take place on 27-30 September 2022 at the Anantara Vilamoura Algarve Resort, in Portugal.
Featured supplier news
Featured supplier news: EGYM announces integration with software provider Fisikal
EGYM has announced an integration with a leading UK-based software company Fisikal to enhance its capabilities to serve the needs of enterprise customers running multi-site operations.
Featured operator news
Featured operator news: Parkwood Leisure celebrates four award wins and named Outstanding Organisation of the Year at the 2022 ukactive Awards
It was a night to remember at the 2022 ukactive Awards for Parkwood Leisure, as the leisure facilities operator picked up four awards.
Featured operator news
Featured operator news: New £42m Moorways Sports Village to open on 21 May
Everyone Active will open Moorways Sports Village to the public on Saturday 21 May with a grand opening weekend – in time for the half term holidays.
Video Gallery
Mindbody, Inc
Sport Alliance GmbH
Total Vibration Solutions / Floors 4 Gyms / TVS Sports Surfaces
Company profiles
Company profile: Peloton Commercial selling Precor kit
Precor has been a pioneer in delivering fitness experiences for commercial customers for more than ...
Company profiles
Company profile: Mindbody
Mindbody is the leading technology platform for the wellness industry, featuring an app that allows ...
Supplier Showcases
Supplier showcase - A matched philosophy
Catalogue Gallery
Click on a catalogue to view it online
Featured press releases
Featured press releases: ANGUSalive to bring new PT provision to its sports centres
The charitable trust, ANGUSalive, which provides culture, sport and leisure services for the county of Angus, has partnered with YOUR Personal Training to bring a new PT provision across seven of its leisure sites in Scotland.
Featured press releases
Featured press releases: W3Fit announces partnership with ukactive
As W3Fit continues to sign operators and suppliers up to its inaugural event on the beautiful island of Malta, October 4-7, 2022, the company has today, announced, an official partnership with ukactive.
Directory
On demand
Fitness On Demand: On demand
Whole body cryotherapy
Art of Cryo: Whole body cryotherapy
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Architects/designers
Zynk Design Consultants: Architects/designers
Fitness equipment
A Panatta Sport Srl: Fitness equipment
Management software
Premier Software Solutions: Management software
Skincare
Sothys: Skincare
Salt therapy products
Himalayan Source: Salt therapy products
Lockers/interior design
Crown Sports Lockers: Lockers/interior design
Spa software
SpaBooker: Spa software
Property & Tenders
Pendine Sands, Carmarthenshire
Carmarthenshire County Council
Property & Tenders
Runcorn
Halton Borough Council
Property & Tenders
Diary dates
12-13 Sep 2022
Wyndham Lake Buena Vista Disney Springs® Resort, Lake Buena Vista, United States
Diary dates
21-21 Sep 2022
Various, London, United Kingdom
Diary dates
25-28 Oct 2022
Messe Stuttgart, Germany
Diary dates
25-28 Oct 2022
Ibiza, Ibiza, Spain
Diary dates
01-07 Dec 2022
tbc, Dunedin, New Zealand
Diary dates
17-18 Mar 2023
Tobacco Dock, London, United Kingdom
Diary dates

News

Marriott innovating to relaunch two of its major hotel spa concepts, reveals Kenneth Ryan

Increasingly our guests want to ‘social-spa’ with family and friends – those who they know, like and trust
– Kenneth Ryan

Marriott International's global head of spa Kenneth Ryan has revealed the company is preparing two new major spa concepts for its St. Regis and W Hotels hospitality brands, during an exclusive interview with Spa Business.

The new concept for St. Regis – called simply, St. Regis Spa – will be rolled out to all St Regis hotels (currently 44 destinations), with the first unveiling recently launched at the St. Regis Bermuda Resort in June 2021.

“The new spa concept will layer the rich patina of St. Regis traditions with a sheen of contemporary glamour to meet the needs of the modern customer.

“Celebration is a big brand pillar of St Regis, so we focused on bringing celebrations into our spa by asking ‘what does that look like in a spa?’,” says Ryan.

The narrative of the new spa, he says, will be “comfortable, familiar, entertaining and residential.

In the spirit of The St. Regis founder, John Jacob Astor, guests will feel as though they’re being invited into one of his private estates.”

To bring the concept to life, he adds: “We didn’t want the imposing formality of a traditional reception desk. Rather, we want guests to feel as though they’re entering a grand foyer and the celebration is waiting for them.

“It won’t be devoid of a check-in area, but the desk will be more for staff to perform admin duties, rather than act as a transactional space for guests, as this can take place in other areas of the spa.

“There’ll be a Celebration Bar, where guests can receive a fresh-pressed juice, or a glass of champagne if it’s that time of day (all St. Regis sites still honour the sabring of the champagne ritual at 4.00 pm).”

All upcoming openings – including the Dominican Republic, Dubai and China – will have the new spa concept, while all existing spas in the collection will be gradually transitioned over time.

The second standout concept to be rolled out this year is a re-imagining of the Away Spa at W Hotels.

“The Away Spa concept has been around for quite some time and will now undergo a complete transformation. The only thing that will stay the same is the name,” says Ryan.

W customers, he adds, “want everything available to them all the time, they don’t like rules and they don’t want to miss out.”

To meet some of these demands, the Away Spa will move away from a tranquil concept towards a livelier ‘social spa’ experience.

Dallas, Texas, will be the next site to showcase the new concept, followed by a new build project in Philadelphia.

Ryan says: “The arrival point will offer a social hub, with areas for quick-fix treatments (things you can do fully clothed) and open areas with upbeat music where friends can socialise and have a giggle.”

However, Ryan is mindful that ‘social spa-ing’ is not for everyone, and that Marriott International must also provide for ‘the other half’.

“Our research shows we have two main types of spa clients – those who want to switch off and have ‘alone time’ and those who want to relax and have fun with friends. And sometimes these two requirements can be found in the same guest, during the same visit.

“Away Spa will provide for both guests – there will be more private spaces and cabanas away from the social buzz, where guests can escape and feel safe in all ways – physically and mentally.”

Spa Business asked Ryan how he felt ‘social spa-ing’ will fit in a more cautious world since the coronavirus outbreak, where most have become used to social distancing, masks and periods of isolation?

“For one thing, social spa-ing is not a new thing – it’s a trend that we’ve seen at Marriott International for the past three to four years.

“Increasingly our guests want to ‘social-spa’ with family and friends – those who they know, like and trust – and of course the desire to do that will become even stronger as we come out of COVID-19.”

To read Spa Business full interview with Ryan about navigating lockdowns, re-imagining the company’s portfolio and what it will take to succeed in the aftermath of COVID, click here.

Marriott’s global head of spa Kenneth Ryan has revealed the company is preparing two new major spa concepts for its St. Regis and W Hotels hospitality brands, during an exclusive interview with Spa Business.
SAB,HHR,PHR
2021/THUMB348635_659529_974954.jpg

News

Fitness markets around the globe are demonstrating "reassuring signs of recovery" following the pandemic disruptions
Mark Sesnan, CEO of GLL, has pushed back on Tower Hamlet Council’s decision to take
Ohm Fitness, a new franchised studio concept, has opened its first location in Scottsdale, Arizona.
Easton Leisure Centre in the UK has announced a 100 per cent reduction in heating
The Gym Group saw its membership grow by 10 per cent during the first six
Mindbody has announced that Fritz Lanman will become the company’s new CEO from 3 September
Les Mills
Les Mills
Questex’s Sibec Europe-UK, Europe’s leading hosted buyer event for the fitness industry, will take place
Parkour Generations has joined forces with Gymbox to bring parkour into the UK’s mainstream fitness
Amazon has acquired primary healthcare organisation One Medical in a US$3.9bn deal that will see
Nearly half (47 per cent) of men employed by fitness companies work in leadership roles
Scandinavian fitness chain SATS has reported Q2 results showing a 53 per cent increase in
The World Active Forum (WAF) – a new network of national fitness associations and organisations
Mark Wahlberg- and David Beckham-backed F45 Training has announced a reduction in its core workforce
Crown Sports Lockers
Crown Sports Lockers
Operating at the extreme edge of performance, a race team requires every element and working
Total Fitness says its membership numbers are back to pre-COVID-19 levels. With fifteen clubs in
Edinburgh’s new Meadowbank Sports Centre has opened after a five-year, £47m build which saw the
UK Active and Nike have launched the 2022 Open Doors programme. The scheme provides children
RSG Group has launched the flagship club for Heimat – the gym giant’s new fitness
Twenty Four, a new automated gym and sports facility, where all equipment is self-powered, has
Community benefit society Leisure in the Community (LITC) and 1Life Leisure Management Solutions (1Life) have
Fitness On Demand
Fitness On Demand
Expert comment from Ernst De Neef, CEO, Funxtion In just over two years, the fitness
Peloton has announced that it will exit all owned manufacturing operations, cease making its own
LeisureDB has launched a new Spotlight Report series analysing the independent sector of the fitness
1 - 20 of 12,300
HCM Magazine
Editor's letter
Deloitte’s research found the health and fitness industry has an overall impact on the global economy of US$91.22bn a year
HCM Magazine
Research
New research from Swinburne University of Technology in Melbourne has found that heart patients benefit from resistance training
HCM Magazine
Sponsored
Technogym’s latest connected equipment offers members personalised cardio training experiences with fresh content provided by expert instructors
HCM Magazine
Sponsored
Ben Hackney-Williams, head of content at Myzone, shares tools to drive positive change in 2022
HCM Magazine
Interview
The MD of Everlast Gyms is steering the business through a process of unification, rebranding and ‘elevation’, rolling out a hybrid model that he believes will take it to UK number one status. He speaks to Kate Cracknell
HCM Magazine
Interview
With brands such as Fitness First, Goodlife, Zap Fitness and Jetts operating across Asia Pacific, Fitness and Lifestyle Group has long been a tech innovator, as Kate Cracknell discovers
HCM Magazine
Editor's letter
The sharp increase in energy prices has left some operators reeling, but there’s reason to be optimistic if we can learn from other sectors, while moving to a low carbon future
HCM Magazine
HCM magazine
Small group training is growing ever more popular, driven by supply-side innovation and demand, as HCM’s Frances Marcellin discovers
HCM magazine
HCM People

Dan Edwardes

CEO/founder Parkour Generations
Our partnership with Gymbox is a world first
HCM magazine
Abi Harris talks to industry experts about ways operators can ensure members feel a continual sense of achievement and progression that keeps them coming back for more
HCM magazine
UK Active’s Alex Lucas explains the findings of a new report which shows how the fitness and leisure sector can help transform workforce activity levels in the new hybrid workplace
HCM magazine
Fuel the debate about issues and opportunities across the industry. We’d love to hear from you – [email protected]
HCM magazine
HCM People

Rainer Usselmann

Co-founder, Happy Finish
Digital therapeutics could offer digital-first wellness ‘prescriptions’, digital ‘treatments’ and curated content to alter mood and improve wellbeing
HCM magazine
HCM People

Shane Collins

Founder, Circuit Society
We want to be the global market leader in micro-studios
HCM magazine
New Deloitte report finds the health and fitness sector contributes up to US$91.22bn* a year to global GDP, as Frances Marcellin reports
HCM magazine
Do people get fitter working out in the gym or at home? Researcher Bryce Hastings explains the evidence when it comes to how they measure up
HCM magazine
Featured supplier news
Featured supplier news: Dr Paul Bedford and Andreas Paulsen to speak at Sibec Europe-UK
Questex’s Sibec Europe-UK, Europe’s leading hosted buyer event for the fitness industry, will take place on 27-30 September 2022 at the Anantara Vilamoura Algarve Resort, in Portugal.
Featured supplier news
Featured supplier news: EGYM announces integration with software provider Fisikal
EGYM has announced an integration with a leading UK-based software company Fisikal to enhance its capabilities to serve the needs of enterprise customers running multi-site operations.
Featured operator news
Featured operator news: Parkwood Leisure celebrates four award wins and named Outstanding Organisation of the Year at the 2022 ukactive Awards
It was a night to remember at the 2022 ukactive Awards for Parkwood Leisure, as the leisure facilities operator picked up four awards.
Featured operator news
Featured operator news: New £42m Moorways Sports Village to open on 21 May
Everyone Active will open Moorways Sports Village to the public on Saturday 21 May with a grand opening weekend – in time for the half term holidays.
Video Gallery
Mindbody, Inc
Sport Alliance GmbH
Total Vibration Solutions / Floors 4 Gyms / TVS Sports Surfaces
Company profiles
Company profile: Peloton Commercial selling Precor kit
Precor has been a pioneer in delivering fitness experiences for commercial customers for more than ...
Company profiles
Company profile: Mindbody
Mindbody is the leading technology platform for the wellness industry, featuring an app that allows ...
Supplier Showcases
Supplier showcase - A matched philosophy
Catalogue Gallery
Click on a catalogue to view it online
Featured press releases
Featured press releases: ANGUSalive to bring new PT provision to its sports centres
The charitable trust, ANGUSalive, which provides culture, sport and leisure services for the county of Angus, has partnered with YOUR Personal Training to bring a new PT provision across seven of its leisure sites in Scotland.
Featured press releases
Featured press releases: W3Fit announces partnership with ukactive
As W3Fit continues to sign operators and suppliers up to its inaugural event on the beautiful island of Malta, October 4-7, 2022, the company has today, announced, an official partnership with ukactive.
Directory
On demand
Fitness On Demand: On demand
Whole body cryotherapy
Art of Cryo: Whole body cryotherapy
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Architects/designers
Zynk Design Consultants: Architects/designers
Fitness equipment
A Panatta Sport Srl: Fitness equipment
Management software
Premier Software Solutions: Management software
Skincare
Sothys: Skincare
Salt therapy products
Himalayan Source: Salt therapy products
Lockers/interior design
Crown Sports Lockers: Lockers/interior design
Spa software
SpaBooker: Spa software
Property & Tenders
Pendine Sands, Carmarthenshire
Carmarthenshire County Council
Property & Tenders
Runcorn
Halton Borough Council
Property & Tenders
Diary dates
12-13 Sep 2022
Wyndham Lake Buena Vista Disney Springs® Resort, Lake Buena Vista, United States
Diary dates
21-21 Sep 2022
Various, London, United Kingdom
Diary dates
25-28 Oct 2022
Messe Stuttgart, Germany
Diary dates
25-28 Oct 2022
Ibiza, Ibiza, Spain
Diary dates
01-07 Dec 2022
tbc, Dunedin, New Zealand
Diary dates
17-18 Mar 2023
Tobacco Dock, London, United Kingdom
Diary dates
Search news, features & products:
Find a supplier:
Technogym
Technogym
Partner sites