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JP Lennard
JP Lennard
JP Lennard
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UNITING THE WORLD OF FITNESS
Health Club Management

Health Club Management

News

Delivering commercial success starts with Spa Professional

Selling both treatments and retail products is vital for spa revenues. This transaction, however, depends on the genuine recommendations of spa associates - guidance that focuses on how to better help the guest and foster their wellbeing, as opposed to making a quick sale.

Spa Professional, created in close collaboration with leading global wellness company, Resense, is a first-of-its-kind online training program for wellness professionals. Its focus is to empower each spa associate with the necessary knowledge and operational tools to genuinely engage with guests, inspiring them to sell in an authentic manner that consistently results in significant returns from retail sales.

The nine-course curriculum, divided into four role-specific Learning Paths, also trains spa associates on the best practice principles to reduce costs and maximise commercial value across every spa asset.

Wolfgang Lindbauer, CEO of Hospitality at Lobster Ink, said: “You might have a tremendous amount of money sitting in your inventory ready to expire if you do not know what to look for. With this course, you have the opportunity to accelerate the results in your spa and the effect it has on your overall property.”

Spa Professional’s four role-specific Learning Paths are comprehensive and targeted to equip your entire team—from leadership to spa attendants, receptionists and therapists— to deliver superior and consistent guest experiences.

Build trust, establish valuable connections with your guests and drive commercial value across your portfolio with Spa Professional.

Learn more at lobsterink.com

Company Details
Lobster Ink
We help businesses improve operational performance so they can adapt faster and achieve their ambitions quicker.
Selling both treatments and retail products is vital for spa revenues.
imagesX/THUMB344215_256395_594279.jpg
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Write to reply
Fuel the debate about issues and opportunities across the industry. We’d love to hear from you – [email protected]
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Catalogue Gallery
Click on a catalogue to view it online
Directory
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Total Vibration Solutions / TVS Sports Surfaces: Flooring
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Lockers/interior design
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Architects/designers
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Fitness equipment
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On demand
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Spa software
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Property & Tenders
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Diary dates
12-13 Sep 2022
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Diary dates
21-21 Sep 2022
Various, London, United Kingdom
Diary dates
25-28 Oct 2022
Messe Stuttgart, Germany
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25-28 Oct 2022
Ibiza, Ibiza, Spain
Diary dates
01-07 Dec 2022
tbc, Dunedin, New Zealand
Diary dates
17-18 Mar 2023
Tobacco Dock, London, United Kingdom
Diary dates

News

Delivering commercial success starts with Spa Professional

Selling both treatments and retail products is vital for spa revenues. This transaction, however, depends on the genuine recommendations of spa associates - guidance that focuses on how to better help the guest and foster their wellbeing, as opposed to making a quick sale.

Spa Professional, created in close collaboration with leading global wellness company, Resense, is a first-of-its-kind online training program for wellness professionals. Its focus is to empower each spa associate with the necessary knowledge and operational tools to genuinely engage with guests, inspiring them to sell in an authentic manner that consistently results in significant returns from retail sales.

The nine-course curriculum, divided into four role-specific Learning Paths, also trains spa associates on the best practice principles to reduce costs and maximise commercial value across every spa asset.

Wolfgang Lindbauer, CEO of Hospitality at Lobster Ink, said: “You might have a tremendous amount of money sitting in your inventory ready to expire if you do not know what to look for. With this course, you have the opportunity to accelerate the results in your spa and the effect it has on your overall property.”

Spa Professional’s four role-specific Learning Paths are comprehensive and targeted to equip your entire team—from leadership to spa attendants, receptionists and therapists— to deliver superior and consistent guest experiences.

Build trust, establish valuable connections with your guests and drive commercial value across your portfolio with Spa Professional.

Learn more at lobsterink.com

Company Details
Lobster Ink
We help businesses improve operational performance so they can adapt faster and achieve their ambitions quicker.
Selling both treatments and retail products is vital for spa revenues.
imagesX/THUMB344215_256395_594279.jpg

News

Virgin Active and Myrtha Wellness have joined forces to open a health club and wellness
Music service provider Rehegoo (pronounced Reh-air-go) has launched a streaming service for health clubs, gyms,
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The best in the business from across the physical activity sector were honoured last night
At UK Active’s Active Uprising event yesterday (30 June) in Birmingham, Hattie Jones, the head
Fitness On Demand
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F45 will be launching its first studio in a hotel in Q3 2022, following a
Premier Global NASM, which is owned by US-based Ascend Learning, has announced it's winding up
Les Mills
Les Mills
Leading UK university the University of Bath is steeped in a history of sporting excellence,
David Lloyd has introduced a small-group training programme called Delta to the range of classes
Post-operative heart surgery patients could begin their road to fitness recovery much earlier than previously
1 - 20 of 12,243
HCM Magazine
Flooring
Time for a flooring upgrade? Experts share their latest insights to inspire flooring projects of all types
HCM Magazine
HCM People
Despite industry challenges, there’s a fresh air of positivity
HCM Magazine
Sponsored
The body composition specialists are showing no signs of slowing down, with new leadership and launches for 2022
HCM Magazine
Insight
After a hiatus due to the pandemic, LeisureDB has updated its State of the Fitness Industry Report for 2022, as David Minton reports
HCM Magazine
Insight
The pandemic brought about our sector’s biggest ever collaboration on COVID safety data. Lizzie Broughton tells the story
HCM Magazine
Write to reply
Fuel the debate about issues and opportunities across the industry. We’d love to hear from you – [email protected]
HCM Magazine
HCM People
We want Grndhouse to be everywhere: in gyms, hotels, on holidays, at home – it’s boutique fitness in your hand
HCM Magazine
HCM magazine
It’s a travesty that teenage girls are being pushed out of sport on such a scale
HCM magazine
The sharp increase in energy prices has left some operators reeling, but there’s reason to be optimistic if we can learn from other sectors, while moving to a low carbon future
HCM magazine
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Jeremy McCarthy

Group director of spa, Mandarin Oriental
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Featured supplier news
Featured supplier news: How wearables-driven gamification will boost your business
It’s a known fact that gamification is an effective method to make everyday activities and work more fun.
Featured supplier news
Featured supplier news: It’s nearly time for Elevate 2022!
It’s now just days to go until your leading trade show for the fitness, physical activity and sports therapy industry kicks off in London!
Featured operator news
Featured operator news: Everyone Active to launch new exercise classes to reduce gender gap
As part of their work to break down the barriers that deter women and girls from participating in sport and physical activity, Everyone Active has teamed up with EMD UK to launch new exercise classes linked to the This Girl Can campaign.
Featured operator news
Featured operator news: New partnership delivers swimming support to children with disabilities
A new partnership has been launched to provide inclusive swimming for children with mobility, visual and hearing disabilities.
Video Gallery
Total Vibration Solutions / Floors 4 Gyms / TVS Sports Surfaces
Mindbody, Inc
Mindbody, Inc
Company profiles
Company profile: Life Fitness
The Life Fitness family of brands offers an unrivalled product portfolio, providing customers with access ...
Company profiles
Company profile: EGYM UK Ltd
EGYM empowers gym operators to deliver a workout experience that supports their members' lifelong fitness ...
Supplier Showcases
Supplier showcase - Pulse Fitness: trusted partner
Catalogue Gallery
Click on a catalogue to view it online
Directory
Whole body cryotherapy
Art of Cryo: Whole body cryotherapy
Salt therapy products
Himalayan Source: Salt therapy products
Skincare
Sothys: Skincare
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Wearable technology solutions
MyZone: Wearable technology solutions
Lockers/interior design
Safe Space Lockers Ltd: Lockers/interior design
Architects/designers
Zynk Design Consultants: Architects/designers
Fitness equipment
A Panatta Sport Srl: Fitness equipment
On demand
Fitness On Demand: On demand
Spa software
SpaBooker: Spa software
Property & Tenders
Pendine Sands, Carmarthenshire
Carmarthenshire County Council
Property & Tenders
Runcorn
Halton Borough Council
Property & Tenders
Diary dates
12-13 Sep 2022
Wyndham Lake Buena Vista Disney Springs® Resort, Lake Buena Vista, United States
Diary dates
21-21 Sep 2022
Various, London, United Kingdom
Diary dates
25-28 Oct 2022
Messe Stuttgart, Germany
Diary dates
25-28 Oct 2022
Ibiza, Ibiza, Spain
Diary dates
01-07 Dec 2022
tbc, Dunedin, New Zealand
Diary dates
17-18 Mar 2023
Tobacco Dock, London, United Kingdom
Diary dates
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