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Hedgehog Concept Ltd
Hedgehog Concept Ltd
Hedgehog Concept Ltd
Health Club Management

Health Club Management

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UNITING THE WORLD OF FITNESS
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Health Club Management

Health Club Management

features

Promotional feature: Physical Company Ltd

As Physical Company celebrates its 30th anniversary, we talk to managing director John Halls to find out how this leading supplier continues to improve with age

Published in Health Club Management 2019 issue 9
John Halls is managing director of Physical Company
John Halls is managing director of Physical Company

Physical Company recently turned 30. Have you celebrated?
We have made quite a lot of noise about it! We have launched a new brochure and freshened up the brand, bringing the typeface up to date, and losing the icon from our products. Now all our staff are proud to wear our branded clothes and love the brand from within. We’ve also dropped the word Company from our product branding, so it will just have Physical. The aim was to create a strong, modern feel, which I think we have achieved.

Added to this, we have simplified the mission statement. Because this started out as a family business, it was small enough for everyone to understand the culture and mission. However as the company grew, we needed to formalise this, but our mission statement was wordy, long winded and hard to remember. Now it is very easy: we are First For Fitness Solutions.

This mission is supported by our core values, which are unparalleled customer service; high quality, good value products; teamwork and commitment. All our team understand our aims and objectives. We are not just a seller of kit, but a provider of the overall solution – from designing the workout space to delivering the equipment and programming.

It started out as a family business, do you still see Physical as a family business or have you evolved?
I think it’s a bit of both. My parents started the company in 1989 so my two brothers and I were immersed in it at an early age, and although we have all had other careers, we have gravitated back to the family business and my parents have retired.

We have also developed beyond that. Some of our larger customers don’t tend to want to be sold to by a company working out of a cottage in Buckinghamshire. Our HQ now boasts 30,000sq ft of office, warehouse and showroom space, with room for growth. We have a fit and healthy team of 24. We offer a massive range of equipment, including flooring, and products for mind/body exercise, strength and conditioning, as well as functional.

What are the big trends you're witnessing at the moment?
One of the big trends at the moment is flooring – we’re delivering many elaborate floor installations, including features such as branding, patterns and programming prompts, all of which we are embedding during the manufacturing process.

Technology is another ongoing trend and is a way in which we have added value to our products. Our Physical Company app offers a number of different programmes for the gym floor, which users can also access by hovering their phone over the embedded NFC chip. One of our newest launches is a multi-functional exercise bench with storage, the Evo Bench. The App offers a wide variety of training exercises and instruction videos which maximise the user’s experience. The App also houses APEX - a range of programmes for different exercise protocols, which are supported by four new releases each year. Club operators love APEX – Serco have just bought functional kit from us and can access the programming to back it up.

As an equipment supplier you have to stay one step ahead of the operators. How do you do this?
You have to keep moving and exploring. Each year, members of our team travel to various global destinations to meet with existing and potential new suppliers. It is important to attend all the main shows, as well as take a risk, investing in stock and technology. We are always looking to partner with world class suppliers, for example we are now the UK distributor for Merrithew™ Pilates Reformers, and the Italian brand, Reaxing, which offers products for instability training. We work closely with operators to determine what plans they have for the future, and what equipment they are likely to require.

Do you have any predictions for the industry?
I think we will continue to see the market polarise with the budgets and boutiques at opposite ends. Both ends are vibrant, but the guys in the middle are still getting squeezed. A number of these are looking at improvements they can make to their facility, equipment and services to differentiate themselves and improve experience at their facility. I think there might be hard times ahead for the industry: everyone is a bit nervous about Brexit and the Brexit hangover.

As a population, I believe more people will start to exercise, however their choice as to where they do this has further increased with some good quality home training options now available. Boosted by Peloton, I think there will be rise in home training, possibly with the introduction of augmented reality products, so people can put on glasses and see an instructor in their room.

TEL: +44 (0) 1494 769 222

EMAIL: [email protected]

WEB: www.physicalcompany.co.uk

Sign up here to get HCM's weekly ezine and every issue of HCM magazine free on digital.
Physical Company aims to provide high quality, good value products
Physical Company aims to provide high quality, good value products
Halls says the supplier is constantly exploring new opportunities and innovations
Halls says the supplier is constantly exploring new opportunities and innovations
http://www.leisureopportunities.com/images/imagesX/280902_598569.jpg
As Physical Company's 30th anniversary arrives, HCM speaks to its Managing Director John Halls about the brand's ethos and what his hopes are for the future of the brand.
John Hall, Managing Director of Physical Company, Physical Company,John Hall, Physical Company, Fitness, Digital Fitness
People
HCM people

Debra Wein

founder and CEO, Wellness Workdays
I’ve always felt that if individuals had more education and understanding of nutrition and healthy lifestyle principles, we could literally change lives
People
We did some research comparing monthly turnstile swipes with online classes during lockdown, and found the correlation was 96 % – people were maintaining their usual routines
People
Catch-up is already happening. We’re up to 80% of the visits compared to the same day in 2019 and membership sales are up 150-200%
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US stats
A return to 100% membership will require recruiting members away from other facilities
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Active IQ has partnered with leading experts at Nuffield Health who, alongside its chief medical advisor, Dr Dane Vishnubala, have created a new Level 3 Diploma in Working with People with Long-term Conditions
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IHRSA’s Kristen Walsh gets a briefing from Blair McHaney on how operators can use gym member insight to inform reopening decisions and practices
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Change is coming, with consolidation likely in the market – especially in the boutique sector. Nadim Meer advises operators how to position themselves for investment
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The way I see it
As Technogym launches its new virtual and on-demand services, Francesco Arlotti, head of digital solutions, shares his thoughts with HCM
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promotion
Data-driven businesses are some of today’s greatest global success stories, providing blueprints for success.
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Property & Tenders
Diary dates
21-24 Sep 2020
Loews Coronado Bay Resort, Coronado, United States
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21-24 Sep 2020
Messe Stuttgart, Germany
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22-23 Sep 2020
Heythrop Park, United Kingdom
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17-23 Oct 2020
Pinggu, Beijing, China
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03-06 Nov 2020
Online,
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27-28 Nov 2020
Athena, Leicester, United Kingdom
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23-26 Feb 2021
IFEMA, Madrid, Spain
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03-06 Jun 2021
Expo Centre & Riviera di Rimini, Italy
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16-17 Jun 2021
ExCeL London, London, United Kingdom
Diary dates

features

Promotional feature: Physical Company Ltd

As Physical Company celebrates its 30th anniversary, we talk to managing director John Halls to find out how this leading supplier continues to improve with age

Published in Health Club Management 2019 issue 9
John Halls is managing director of Physical Company
John Halls is managing director of Physical Company

Physical Company recently turned 30. Have you celebrated?
We have made quite a lot of noise about it! We have launched a new brochure and freshened up the brand, bringing the typeface up to date, and losing the icon from our products. Now all our staff are proud to wear our branded clothes and love the brand from within. We’ve also dropped the word Company from our product branding, so it will just have Physical. The aim was to create a strong, modern feel, which I think we have achieved.

Added to this, we have simplified the mission statement. Because this started out as a family business, it was small enough for everyone to understand the culture and mission. However as the company grew, we needed to formalise this, but our mission statement was wordy, long winded and hard to remember. Now it is very easy: we are First For Fitness Solutions.

This mission is supported by our core values, which are unparalleled customer service; high quality, good value products; teamwork and commitment. All our team understand our aims and objectives. We are not just a seller of kit, but a provider of the overall solution – from designing the workout space to delivering the equipment and programming.

It started out as a family business, do you still see Physical as a family business or have you evolved?
I think it’s a bit of both. My parents started the company in 1989 so my two brothers and I were immersed in it at an early age, and although we have all had other careers, we have gravitated back to the family business and my parents have retired.

We have also developed beyond that. Some of our larger customers don’t tend to want to be sold to by a company working out of a cottage in Buckinghamshire. Our HQ now boasts 30,000sq ft of office, warehouse and showroom space, with room for growth. We have a fit and healthy team of 24. We offer a massive range of equipment, including flooring, and products for mind/body exercise, strength and conditioning, as well as functional.

What are the big trends you're witnessing at the moment?
One of the big trends at the moment is flooring – we’re delivering many elaborate floor installations, including features such as branding, patterns and programming prompts, all of which we are embedding during the manufacturing process.

Technology is another ongoing trend and is a way in which we have added value to our products. Our Physical Company app offers a number of different programmes for the gym floor, which users can also access by hovering their phone over the embedded NFC chip. One of our newest launches is a multi-functional exercise bench with storage, the Evo Bench. The App offers a wide variety of training exercises and instruction videos which maximise the user’s experience. The App also houses APEX - a range of programmes for different exercise protocols, which are supported by four new releases each year. Club operators love APEX – Serco have just bought functional kit from us and can access the programming to back it up.

As an equipment supplier you have to stay one step ahead of the operators. How do you do this?
You have to keep moving and exploring. Each year, members of our team travel to various global destinations to meet with existing and potential new suppliers. It is important to attend all the main shows, as well as take a risk, investing in stock and technology. We are always looking to partner with world class suppliers, for example we are now the UK distributor for Merrithew™ Pilates Reformers, and the Italian brand, Reaxing, which offers products for instability training. We work closely with operators to determine what plans they have for the future, and what equipment they are likely to require.

Do you have any predictions for the industry?
I think we will continue to see the market polarise with the budgets and boutiques at opposite ends. Both ends are vibrant, but the guys in the middle are still getting squeezed. A number of these are looking at improvements they can make to their facility, equipment and services to differentiate themselves and improve experience at their facility. I think there might be hard times ahead for the industry: everyone is a bit nervous about Brexit and the Brexit hangover.

As a population, I believe more people will start to exercise, however their choice as to where they do this has further increased with some good quality home training options now available. Boosted by Peloton, I think there will be rise in home training, possibly with the introduction of augmented reality products, so people can put on glasses and see an instructor in their room.

TEL: +44 (0) 1494 769 222

EMAIL: [email protected]

WEB: www.physicalcompany.co.uk

Sign up here to get HCM's weekly ezine and every issue of HCM magazine free on digital.
Physical Company aims to provide high quality, good value products
Physical Company aims to provide high quality, good value products
Halls says the supplier is constantly exploring new opportunities and innovations
Halls says the supplier is constantly exploring new opportunities and innovations
http://www.leisureopportunities.com/images/imagesX/280902_598569.jpg
As Physical Company's 30th anniversary arrives, HCM speaks to its Managing Director John Halls about the brand's ethos and what his hopes are for the future of the brand.
John Hall, Managing Director of Physical Company, Physical Company,John Hall, Physical Company, Fitness, Digital Fitness
Latest News
A member of SAGE, the government’s independent group of scientific advisers, has said gyms, pubs ...
Latest News
Following approval to build a £250mn wellbeing resort in Manchester, Therme Group has revealed plans ...
Latest News
Europe's largest gym chain, Basic-Fit, has provided the European fitness sector with some optimism, after ...
Latest News
DW Sports is going into administration saying it's working to save its 73-strong gym portfolio. ...
Latest News
The American Council on Exercise (ACE) is urging US Congress to pass a new law ...
Latest News
Equipment giant Technogym has introduced its new Excite line of fully-connected cardio kit that has ...
Latest News
Global spa consultancy and contract management company, Resense, is set to unveil Asia’s first boutique ...
Latest News
Gyms, health clubs and swimming pools in Scotland have finally been given an "indicative" time ...
Latest News
Gyms will be free to open on high streets across England from September 1, following ...
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Leisure operator Everyone Active has launched a new digital offering, to run alongside its bricks ...
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This year's National Fitness Day (NFD) will be the "biggest unified celebration of fitness in ...
Opinion
promotion
Data-driven businesses are some of today’s greatest global success stories, providing blueprints for success.
Opinion: Up your ‘data game’ to successfully relaunch your fitness business
Featured supplier news
Featured supplier: Digital education: TRX trains more than 14,000 professionals for free using live virtual training
In response to the pandemic, TRX, the global leader in functional training equipment, world- class training content, and app-based training technology, transformed its TRX Suspension Training Course into a free, live virtual edition via Zoom.
Featured supplier news
Featured supplier: The rise of the training pod
Belfast based gym equipment manufacturer BLK BOX designs, engineers and fabricates a range of rigs for the most elite, performance-driven organisations globally.
Video Gallery
BMF with Bear Grylls - Mission to reboot the fitness industry
British Military Fitness
BMF with Bear Grylls has put up a £1m fund to get personal trainers, fitness instructors and class instructors back to work and earning money. Read more
More videos:
Company profiles
Company profile: Precor
For more than 35 years, Precor has driven fitness forward. We continue that heritage every ...
Company profiles
Company profile: TRIB3 International Ltd
First established in Sheffield in January 2016 TRIB3 is a bootcamp boutique studio designed to ...
Supplier Showcases
Supplier showcase - Speedflex
Catalogue Gallery
Click on a catalogue to view it online
Directory
Fitness software
Go Do.Fitness: Fitness software
Lockers/interior design
Fitlockers: Lockers/interior design
Exercise equipment
EXF Fitness Equipment: Exercise equipment
Wearable technology solutions
MyZone: Wearable technology solutions
Independent service & maintenance
Servicesport UK Limited: Independent service & maintenance
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Trade associations
International SPA Association - iSPA: Trade associations
Fitness equipment
TRX Training: Fitness equipment
Management software
Fisikal: Management software
Whole body cryotherapy
Zimmer MedizinSysteme GmbH / icelab: Whole body cryotherapy
Property & Tenders
Diary dates
21-24 Sep 2020
Loews Coronado Bay Resort, Coronado, United States
Diary dates
21-24 Sep 2020
Messe Stuttgart, Germany
Diary dates
22-23 Sep 2020
Heythrop Park, United Kingdom
Diary dates
17-23 Oct 2020
Pinggu, Beijing, China
Diary dates
03-06 Nov 2020
Online,
Diary dates
27-28 Nov 2020
Athena, Leicester, United Kingdom
Diary dates
23-26 Feb 2021
IFEMA, Madrid, Spain
Diary dates
03-04 Mar 2021
NEC, Birmingham, United Kingdom
Diary dates
03-06 Jun 2021
Expo Centre & Riviera di Rimini, Italy
Diary dates
16-17 Jun 2021
ExCeL London, London, United Kingdom
Diary dates
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Hedgehog Concept Ltd
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