Follow Health Club Management on Twitter Like Health Club Management on Facebook Join the discussion with Health Club Management on LinkedIn
FITNESS, HEALTH, WELLNESS

Latest news

Gymbox CEO, Marc Diaper, calls on government to give financial support to city centre gyms due to home-working guidelines

The government's working from home guidelines are threatening the financial future of city centre health clubs
It is feared that "Plan B" will have an adverse impact on what is traditionally the fitness sector’s busiest and most lucrative time of the year
Clubs located in town and city centres will be particularly badly affected, as they rely on commuters for business
Speaking to HCM, Gymbox CEO Marc Diaper said footfall was already "down by 10 per cent"

The UK government's working from home guidelines are threatening the financial future of city centre health clubs and gyms, according to some operators.

Under the government's Plan B, people should now work from home "if they can" – with guidance being reviewed on 5 January, although this is not mandatory.

The timing means new year trading, which gives a boost to the sector, may be impacted.

Speaking to HCM, Marc Diaper, CEO of Gymbox – which runs 11 London studios – said the sector has already seen a drop in footfall and is in need of "urgent financial help" to counter the damage caused by the work from home advisory.

"The latest government guidance will see footfall reduced within the City," Diaper said.

"This has already had an impact on usage, with some businesses and offices that had returned sending their workers back to full-time home working.

"Since reopening in mid-April, we’ve experienced month-on-month improvements in the number of people using our gyms – we had hit 70 per cent of pre-pandemic usage across the group.

"However, since the government's announcement last week, footfall has dropped by 10 per cent – and we’re expecting it to drop even more, as businesses digest the information.

"It's not just London, of course – many businesses that rely on footfall in other cities around the country will suffer.

"While I appreciate the pandemic is difficult for the government to navigate and it wants to slow the spread of the virus, the recommendation to work from home has to come with additional financial packages of support, or I can see even more gym closures with the loss of jobs across the sector."

Diaper added that operators with strong ties to corporate clients and members will also be severely affected.

"While residential clubs in London were returning to pre-COVID-19 numbers much quicker, the city clubs were already being hugely impacted by corporate clients who have either never returned to the office, or those that have only returned a couple of days a week," Diaper said.

"Over the past 19 months, while some had gradually returned, many of our corporate clients have continually delayed the return to the office, as they feared further restrictions or lockdowns may occur."

Diaper also detailed the type of financial help he would like to see the sector receive.

"While I appreciate moving forward businesses will need to look at their property location strategies and adapt to office workers' potential new patterns of working, this doesn’t solve the issue for thousands of businesses right now. The government has created a problem with its new guidance and there needs to be a financial support package put in place.

"This could include a review of VAT – much like the hospitality sector received – an extension of business rates relief and additional grants.

"Though we have agreed on rent concessions with landlords, many businesses haven’t and this needs to be resolved with the moratorium coming to an end in the New Year.

"We’re approaching a crucial time for our sector. We were closed for the whole of Q1 this year and these restrictions will mean a very challenging start to 2022.

"We’ve all worked hard and spent millions on safety and cleanliness protocols and we’ve proved we’re safe with less than 1 case per 100,000 users.

"We’re essential for many members – for both their physical and mental health – and those that are city-based have just had their businesses majorly affected.

"The government has effectively taken business away with no solution for support and this needs addressing urgently."

Related news

COVID in Europe – health club operating restriction update

26 Nov 2021
Increases in COVID-19 cases across Europe are forcing governments to introduce restrictions, which is having ...

Gyms in England to reopen when lockdown ends – and remain open, even in Tier 3 areas. Group ex singled out for restrictions

23 Nov 2020
Gyms, health clubs and leisure centres will be able to open their doors when the ...
The UK government's working from home guidelines are threatening the financial future of city centre health clubs and gyms, according to some operators.
PTS,HAF,FIT,IND,PHR,PUB
2021/THUMB348922_414562_826395.jpg
Latest News
The UK's four Chief Medical Officers have published a refreshed edition of  Physical activity guidelines: ...
Latest News
Places Leisure has exchanged contracts to build and operate a flagship £60m water and wellness ...
Latest News
The Republic of Ireland will become the latest market in PureGym’s expanding international portfolio, with ...
Latest News
Sophie Lawler, CEO of Total Fitness, has launched a leadership coaching business aimed at helping ...
Latest News
Anytime Fitness opened more than one club a day in 2025 and is on track ...
Latest News
The £33.9 million Leighton Leisure and Community Centre has opened in Leighton Buzzard, UK, creating ...
Latest News
YogaSix, the yoga brand owned by Xponential Fitness, has launched a heated, Pilates-inspired class called ...
Latest News
Walnuts Leisure Centre in Orpington, in the London Borough of Bromley, has reopened following a ...
HCM promotional features
Sponsored
Social fitness the missing link to member engagement, according to a new Myzone report
HCM promotional features
Sponsored
SnowDome Fitness has added 50 per cent more space with cutting-edge Technogym solutions
HCM promotional features
Sponsored
Third Space partnered with IndigoFitness to deliver a bespoke training space for its new club at The Whiteley
HCM promotional features
Sponsored
Find out how your gym can tap into the corporate wellness boom
HCM promotional features
Sponsored
Greg Bradley looks at the shift towards strength training in gyms and advises on how operators can create the ultimate training environment
HCM promotional features
Sponsored
Starpool supports Olympic champion Marcell Jacobs, says Riccardo Turri
HCM promotional features
Sponsored
David Lloyd is stepping up its commitment to women’s health as it continues to explore what fit-for-purpose looks like for the female population
HCM promotional features
Sponsored
EGYM has opened a new HQ in Paternoster Square, London and revealed a range of new launches
HCM promotional features
HCM magazine
A new report puts physical activity at the heart of healthcare, says Muir Gray
HCM magazine
As the 20th State of the Industry Report is released, LeisureDB has rebranded to Evolve, as Kath Hudson reports
HCM magazine
After decades of focusing on adult audiences, operators are starting to engage young people – unlocking growth opportunities while supporting the health and wellbeing of future generations
HCM magazine
World Athletics president, Sebastian Coe talks to Liz Terry about the launch of Run X in partnership with Technogym
HCM magazine
Shaping the future of the sector with a clear mission, unified voice and open channels of communication. This is the ambition of UK Active’s new chair
Opinion
promotion
Strength training has moved from the margins to the mainstream.
Opinion: Building smarter strength spaces for today’s operators
Featured supplier news
Featured supplier news: Cornerstone Connect helps Active Blackpool tackle health inequalities
Active Blackpool is deploying Cornerstone Connect, a new digital interface allowing disparate information from multiple systems to be aggregated into one dataset, to support its focus on reducing health inequalities and improving healthy life expectancy.
Featured supplier news
Featured supplier news: Legends never die: four legends, four philosophies of life
Panatta brought together four of the most influential figures in bodybuilding history on the stage of RiminiWellness 2026: Phil Heath, Lee Haney, Ronnie Coleman and Hany Rambod.
Company profiles
Company profile: EGYM UK Ltd
EGYM partners with companies to improve employee health by providing access to fitness and health ...
Company profiles
Company profile: Innerva
Innerva are a UK manufacturer of ‘Power Assisted Exercise’ equipment for older adults, those with ...
Supplier Showcases
Supplier Showcase - Future-proofing
Catalogue Gallery
Click on a catalogue to view it online
Featured press releases
Alliance Leisure Services (Design, Build and Fund) press release: Studio transformation completed at Burscough Wellbeing and Leisure Hub
Alliance Leisure are proud to have supported West Lancashire Borough Council to deliver a £300,000 studio transformation project at Burscough Wellbeing and Leisure Hub, creating a dedicated group exercise space designed to meet growing demand for fitness
Featured press releases
Pure Energy Music press release: Could you be the last one standing? The new 3½-minute fitness challenge everyone's talking about
#HoldThatBody is a new 3½-minute fitness challenge inviting people everywhere to put their strength, determination and staying power to the test. All you need is a squat or a press- up, one specially engineered soundtrack and the determination not to give up.
Directory
Industrial washing machines
Miele Company Limited: Industrial washing machines
Hot tubs
MSpa International Ltd: Hot tubs
Fitness tracking platform
SpiviTech: Fitness tracking platform
Spa and beauty equipment
Living Earth Crafts: Spa and beauty equipment
Water experiences and hydrotherapy solutions
Aquaform s.r.l.: Water experiences and hydrotherapy solutions
Lockers
Crown Sports Lockers: Lockers
Property & Tenders
Stratford, East London.
Lee Valley Regional Park Authority
Property & Tenders
Y Felinheli, LL56 4QN
Newmark
Property & Tenders
Diary dates
21-24 Sep 2026
The Langham Huntington Pasadena , Pasadena, United States
Diary dates
06-08 Oct 2026
Messe Stuttgart, Stuttgart, Germany
Diary dates
22-22 Oct 2026
QEII Conference Centre, London,
Diary dates
26-29 Oct 2027
Koelnmesse Exhibition Centre, Cologne, Germany
Diary dates

Latest news

Gymbox CEO, Marc Diaper, calls on government to give financial support to city centre gyms due to home-working guidelines

The government's working from home guidelines are threatening the financial future of city centre health clubs
It is feared that "Plan B" will have an adverse impact on what is traditionally the fitness sector’s busiest and most lucrative time of the year
Clubs located in town and city centres will be particularly badly affected, as they rely on commuters for business
Speaking to HCM, Gymbox CEO Marc Diaper said footfall was already "down by 10 per cent"

The UK government's working from home guidelines are threatening the financial future of city centre health clubs and gyms, according to some operators.

Under the government's Plan B, people should now work from home "if they can" – with guidance being reviewed on 5 January, although this is not mandatory.

The timing means new year trading, which gives a boost to the sector, may be impacted.

Speaking to HCM, Marc Diaper, CEO of Gymbox – which runs 11 London studios – said the sector has already seen a drop in footfall and is in need of "urgent financial help" to counter the damage caused by the work from home advisory.

"The latest government guidance will see footfall reduced within the City," Diaper said.

"This has already had an impact on usage, with some businesses and offices that had returned sending their workers back to full-time home working.

"Since reopening in mid-April, we’ve experienced month-on-month improvements in the number of people using our gyms – we had hit 70 per cent of pre-pandemic usage across the group.

"However, since the government's announcement last week, footfall has dropped by 10 per cent – and we’re expecting it to drop even more, as businesses digest the information.

"It's not just London, of course – many businesses that rely on footfall in other cities around the country will suffer.

"While I appreciate the pandemic is difficult for the government to navigate and it wants to slow the spread of the virus, the recommendation to work from home has to come with additional financial packages of support, or I can see even more gym closures with the loss of jobs across the sector."

Diaper added that operators with strong ties to corporate clients and members will also be severely affected.

"While residential clubs in London were returning to pre-COVID-19 numbers much quicker, the city clubs were already being hugely impacted by corporate clients who have either never returned to the office, or those that have only returned a couple of days a week," Diaper said.

"Over the past 19 months, while some had gradually returned, many of our corporate clients have continually delayed the return to the office, as they feared further restrictions or lockdowns may occur."

Diaper also detailed the type of financial help he would like to see the sector receive.

"While I appreciate moving forward businesses will need to look at their property location strategies and adapt to office workers' potential new patterns of working, this doesn’t solve the issue for thousands of businesses right now. The government has created a problem with its new guidance and there needs to be a financial support package put in place.

"This could include a review of VAT – much like the hospitality sector received – an extension of business rates relief and additional grants.

"Though we have agreed on rent concessions with landlords, many businesses haven’t and this needs to be resolved with the moratorium coming to an end in the New Year.

"We’re approaching a crucial time for our sector. We were closed for the whole of Q1 this year and these restrictions will mean a very challenging start to 2022.

"We’ve all worked hard and spent millions on safety and cleanliness protocols and we’ve proved we’re safe with less than 1 case per 100,000 users.

"We’re essential for many members – for both their physical and mental health – and those that are city-based have just had their businesses majorly affected.

"The government has effectively taken business away with no solution for support and this needs addressing urgently."

Related news

COVID in Europe – health club operating restriction update

26 Nov 2021
Increases in COVID-19 cases across Europe are forcing governments to introduce restrictions, which is having ...

Gyms in England to reopen when lockdown ends – and remain open, even in Tier 3 areas. Group ex singled out for restrictions

23 Nov 2020
Gyms, health clubs and leisure centres will be able to open their doors when the ...
The UK government's working from home guidelines are threatening the financial future of city centre health clubs and gyms, according to some operators.
PTS,HAF,FIT,IND,PHR,PUB
2021/THUMB348922_414562_826395.jpg

Latest news

The UK's four Chief Medical Officers have published a refreshed edition of  Physical activity guidelines:
Places Leisure has exchanged contracts to build and operate a flagship £60m water and wellness
The Republic of Ireland will become the latest market in PureGym’s expanding international portfolio, with
Sophie Lawler, CEO of Total Fitness, has launched a leadership coaching business aimed at helping
Anytime Fitness opened more than one club a day in 2025 and is on track
The £33.9 million Leighton Leisure and Community Centre has opened in Leighton Buzzard, UK, creating
Active Blackpool is deploying Cornerstone Connect, a new digital interface allowing disparate information from multiple
YogaSix, the yoga brand owned by Xponential Fitness, has launched a heated, Pilates-inspired class called
Walnuts Leisure Centre in Orpington, in the London Borough of Bromley, has reopened following a
The Gym Group, has announced that it's sustained positive trading momentum has continued through the
Hyrox has announced it will be working with a second charity in the upcoming season
US low-cost operator, Amped Fitness, has launched a flagship location in Texas, debuting its multi-sensory
Luxury boutique Pilates and wellness studio, X-Club, officially launches a 4,000sq ft flagship at Marylebone
Panatta brought together four of the most influential figures in bodybuilding history on the stage
The LifeFit Group continues its buy and build strategy with the acquisition of the Fitness
An ambitious women’s only strength and lifting studio concept is set to launch in Dallas this
Finnish outdoor fitness equipment specialist, Omnigym, has partnered with charity, Emmaüs Solidarité, to launch an
Virgin Active has officially opened its redesigned Mayfair club, unveiling its latest Social Wellness Club
Europe’s largest low-cost operator, Basic-Fit, has agreed to acquire 41 Wellyou clubs in Germany for
Longevity is the most important motivator for today’s exercisers and social connection is key, according
Until has opened its fourth club at Canary Wharf, in the iconic YY London building.
Ben Allen has been appointed managing director at Common Bond. Having set the company up
1 - 20 of 12,300
HCM promotional features
Sponsored
Social fitness the missing link to member engagement, according to a new Myzone report
HCM promotional features
Sponsored
SnowDome Fitness has added 50 per cent more space with cutting-edge Technogym solutions
HCM promotional features
Sponsored
Third Space partnered with IndigoFitness to deliver a bespoke training space for its new club at The Whiteley
HCM promotional features
Sponsored
Find out how your gym can tap into the corporate wellness boom
HCM promotional features
Sponsored
Greg Bradley looks at the shift towards strength training in gyms and advises on how operators can create the ultimate training environment
HCM promotional features
Sponsored
Starpool supports Olympic champion Marcell Jacobs, says Riccardo Turri
HCM promotional features
Sponsored
David Lloyd is stepping up its commitment to women’s health as it continues to explore what fit-for-purpose looks like for the female population
HCM promotional features
Sponsored
EGYM has opened a new HQ in Paternoster Square, London and revealed a range of new launches
HCM promotional features
HCM magazine
A new report puts physical activity at the heart of healthcare, says Muir Gray
HCM magazine
As the 20th State of the Industry Report is released, LeisureDB has rebranded to Evolve, as Kath Hudson reports
HCM magazine
After decades of focusing on adult audiences, operators are starting to engage young people – unlocking growth opportunities while supporting the health and wellbeing of future generations
HCM magazine
World Athletics president, Sebastian Coe talks to Liz Terry about the launch of Run X in partnership with Technogym
HCM magazine
Shaping the future of the sector with a clear mission, unified voice and open channels of communication. This is the ambition of UK Active’s new chair
HCM magazine
Would you stop selling memberships to prevent your club getting overcrowded? How do you strike the balance between maximising profits and prioritising the member experience? Kath Hudson talks to the experts
HCM magazine
The new CEO of UK Active talks to HCM about the gym-curious and why he believes the sector can double in size by the end of the next decade
HCM magazine
The fitness industry is mourning the passing of Les Mills, a founding father of fitness, as Kath Hudson reports
HCM magazine
Fuel the debate about issues and opportunities across the industry. We’d love to hear from you. Write to [email protected]
HCM magazine
People on weight loss drugs reduce their activity levels, according to a team at St John’s Hospital Illinois
HCM magazine
Software suppliers explain how AI, automation and connected digital experiences can work for the good of operators and consumers
HCM magazine
Opinion
promotion
Strength training has moved from the margins to the mainstream.
Opinion: Building smarter strength spaces for today’s operators
Featured supplier news
Featured supplier news: Cornerstone Connect helps Active Blackpool tackle health inequalities
Active Blackpool is deploying Cornerstone Connect, a new digital interface allowing disparate information from multiple systems to be aggregated into one dataset, to support its focus on reducing health inequalities and improving healthy life expectancy.
Featured supplier news
Featured supplier news: Legends never die: four legends, four philosophies of life
Panatta brought together four of the most influential figures in bodybuilding history on the stage of RiminiWellness 2026: Phil Heath, Lee Haney, Ronnie Coleman and Hany Rambod.
Company profiles
Company profile: EGYM UK Ltd
EGYM partners with companies to improve employee health by providing access to fitness and health ...
Company profiles
Company profile: Innerva
Innerva are a UK manufacturer of ‘Power Assisted Exercise’ equipment for older adults, those with ...
Supplier Showcases
Supplier Showcase - Future-proofing
Catalogue Gallery
Click on a catalogue to view it online
Featured press releases
Alliance Leisure Services (Design, Build and Fund) press release: Studio transformation completed at Burscough Wellbeing and Leisure Hub
Alliance Leisure are proud to have supported West Lancashire Borough Council to deliver a £300,000 studio transformation project at Burscough Wellbeing and Leisure Hub, creating a dedicated group exercise space designed to meet growing demand for fitness
Featured press releases
Pure Energy Music press release: Could you be the last one standing? The new 3½-minute fitness challenge everyone's talking about
#HoldThatBody is a new 3½-minute fitness challenge inviting people everywhere to put their strength, determination and staying power to the test. All you need is a squat or a press- up, one specially engineered soundtrack and the determination not to give up.
Directory
Industrial washing machines
Miele Company Limited: Industrial washing machines
Hot tubs
MSpa International Ltd: Hot tubs
Fitness tracking platform
SpiviTech: Fitness tracking platform
Spa and beauty equipment
Living Earth Crafts: Spa and beauty equipment
Water experiences and hydrotherapy solutions
Aquaform s.r.l.: Water experiences and hydrotherapy solutions
Lockers
Crown Sports Lockers: Lockers
Property & Tenders
Stratford, East London.
Lee Valley Regional Park Authority
Property & Tenders
Y Felinheli, LL56 4QN
Newmark
Property & Tenders
Diary dates
21-24 Sep 2026
The Langham Huntington Pasadena , Pasadena, United States
Diary dates
06-08 Oct 2026
Messe Stuttgart, Stuttgart, Germany
Diary dates
22-22 Oct 2026
QEII Conference Centre, London,
Diary dates
26-29 Oct 2027
Koelnmesse Exhibition Centre, Cologne, Germany
Diary dates
Search news, features & products:
Find a supplier:
Partner sites