Latest
issue
GET HCM
magazine
Sign up for the FREE digital edition of HCM magazine and also get the HCM ezine and breaking news email alerts.
Not right now, thanksclose this window I've already subscribed!
Technogym
Technogym
Technogym
Follow Health Club Management on Twitter Like Health Club Management on Facebook Join the discussion with Health Club Management on LinkedIn
FITNESS, HEALTH, WELLNESS

features

ukactive: Global Boutique Trends Report: Key demographics and behaviours driving the boutique boom

Who are the biggest burners and when do they break a sweat? Insights manager Lizzie Broughton sums up ukactive’s inaugural Global Boutique Trends report

By Lizzie Broughton, ukactive | Published in HCM Handbook 2019 issue 1
Boutique fitness is most popular with Millennials / Photo: PSYCLE
Boutique fitness is most popular with Millennials / Photo: PSYCLE

New from ukactive, the Global Boutique Trends Report (2018 edition) highlights demographics and behaviours driving the boutique boom in London, New York, Los Angeles and Mexico City.

The report is based on data gathered by booking software company zingfit and analysed by the ukactive Research Institute in London from a sample of one million customers and five million bookings.

The team looked at who attends boutique fitness classes, when they book and attend classes, and where they’re from.

Even though the traditional perception of boutiques is of female-dominated environments (think yoga and spin), the extent of women’s influence is surprising.

ukactive researchers found that more than 80 per cent of boutique fitness customers are female across three of the four cities in the study – an overwhelming figure, which highlights the strong demand amongst women for boutique fitness classes. In London and New York, women make up 83 per cent of classes booked, while in Los Angeles and Mexico City they make up 81 per cent and 68 per cent of bookings respectively.

INTERNATIONAL CLIENTELE
There’s also a clear international demand for boutique fitness in London, attracting customers from across the globe, and the research highlights the growing popularity of boutique exercise classes among inbound visitors to the British capital.

Fifteen cities around the world had more than 50 residents who attended classes in London over the period of the study, including visitors from the USA, Hong Kong and Australia.

LUNCHTIME WORKOUT
The study also identified London as home of the lunchtime workout – with almost 20 per cent of classes in London taking place during lunch, compared to less than five per cent in Mexico City, where workouts before work are preferred.

Boutique fitness has traditionally been seen as a Millennial-driven subset of the fitness market and the Global Boutique Trends Report supports that assertion, as less than eight per cent of bookings were made by the over-45s across all the cities, with the average age of those attending boutique classes in London being just under 32-years-of-age.

The report also explored the appetite for advanced bookings and found a clear discrepancy between one city and the others. While more than 65 per cent of customers in Mexico City booked on the day, more than 60 per cent book in advance in London, New York and Los Angeles. This difference in booking times highlights a trend within the US and the UK for customers to want to plan their fitness week ahead of time, by booking exercise classes around their weekly schedule.

Access the report

To get the Global Boutique Trends Report from zingfit and ukactive, in full, go to: http://research.ukactive.com/boutique_trends_2018

Who’s using boutiques?
Gender split

Looking at the registered customers of each studio within each city who supplied their gender, we can see how the breakdown between males and females compares

• Customer data from all four cities showed a clear gender bias towards female customers

• New York and London had identical customer gender splits of 17% male and 83% female

• The Los Angeles gender distribution was also similar, at 19% male

• Mexico City was the city that stood out from the rest, with nearly one third of registered customers being male (32%)

Who’s using boutiques?
Age distribution
Looking at the registered customers of each studio within each city who supplied their date of birth, we can see how the age distribution compares

Average age

• All four locations showed a big skew in the age distribution of their customers towards the younger age groups, with each city having less than 8% of customers aged 45 and over

• This was most obvious in Mexico City, with half of customers aged 25-34, and a further 28% aged 15-24

• In Los Angeles, the average age was nearly five years older than Mexico City, and LA also had the highest proportion of customers aged 35+

• New York and London showed very similar age distributions

Boutique bookings

Sunday was the least popular day for classes in three out of four cities

The most popular day for classes was Tuesday in three out of four cities

There were key differences in the most popular class times, with Mexico City having a much higher percentage of pre-work bookings than any other city 40 %

Lunchtime classes were popular in London, representing 17 % of bookings, but less so elsewhere


Booking types

1 in 4 classes in London are booked as part of a package of 10 classes or more

Bulk class purchases comprise 89 per cent of bookings, showing the power of boutiques to foster a sense of loyalty

ClassPass bookings comprise just under 1 in 5 bookings (18 per cent), with introductory offers for new customers counting for 1 in 10 bookings (11 per cent)

Less than 10 per cent of bookings take place more than a week in advance


No show rates

(where customers pay, but don’t show up)

New York 13%

London 12%

Los Angeles 8%

Mexico City 7%


New York, London and Los Angeles all showed two peak times for class bookings: before work (5-8am) after work (5-7pm)

There are two distinct quiet periods across all cities: afternoon (2-4pm) late evening (8-9pm)

Sign up here to get HCM's weekly ezine and every issue of HCM magazine free on digital.
1Rebel is one of London’s most popular boutiques / Photo: 1REBEL
1Rebel is one of London’s most popular boutiques / Photo: 1REBEL
https://www.leisureopportunities.co.uk/images/imagesX/290232_573492.jpg
Insights manager Lizzie Broughton sums up ukactive’s inaugural Global Boutique Trends Report, highlighting the demographics and behaviours driving the boutique boom in key cities around the world
Lizzie Broughton, Insights manager ,ukactive’s inaugural Global Boutique Trends report, demographics, boutique boom,
HCM magazine
HCM People

Dr Jonathan Leary

Founder, Remedy Place
It was as though the whole world woke up at the same time
HCM magazine
Will Orr has been talking to HCM about the company’s new strategy for 2024, as Kath Hudson reports
HCM magazine
New research has found BMI to be a highly inaccurate measure of childhood obesity, leading current thinking and policy based on it into question
HCM magazine
Industry suppliers are responding to the exponential increase in consumer demand for strength training with a raft of new and innovative launches and concepts, as Steph Eaves reports
HCM magazine
We are the new youth club, a social space for young people to connect
HCM promotional features
Sponsored
Brawn is the digital platform that drives revenues from personal training
HCM promotional features
Sponsored
Francesca Cooper-Boden says health assessment services can boost health club retention
HCM promotional features
Sponsored
D2F had updated its brand styling to keep pace with business growth. MD, John Lofting and operations director, Matt Aynsley, explain the rationale
HCM promotional features
Sponsored
University of Sheffield Sport has opened the doors of its flagship Goodwin Sports Centre following a major refurbishment
HCM promotional features
Sponsored
The partnership between PureGym and Belfast-based supplier BLK BOX is transforming the gym floor
HCM promotional features
Sponsored
The New Keiser M3i Studio Bike brings ride data to life to engage and delight members
HCM promotional features
Sponsored
Nuffield Health has worked with ServiceSport UK for more than ten years, ensuring the equipment in its clubs is commercially optimised
HCM promotional features
Sponsored
Epassi, a provider of workplace wellness benefits, is creating a fitter and more productive workforce, one membership at a time 
HCM promotional features
Sponsored
GymNation is pioneering the future of fitness with software specialist Perfect Gym providing a scalable tech platform to power and sustain its growth
HCM promotional features
Latest News
Xplor Technologies has unveiled a financing solution for small businesses, which aims to counter the ...
Latest News
HoloBike, a holographic training bike that simulates trail rides in lifelike 3D, is aiming to ...
Latest News
Peloton Interactive Inc is believed to be working to get its costs under control in ...
Latest News
Equinox, has teamed up with health platform, Function Health, to offer 100 comprehensive laboratory tests, ...
Latest News
Having good levels of cardiorespiratory fitness cuts disease and premature death by 11 to 17 ...
Latest News
US gym chain, Crunch Fitness, has bolstered its global expansion plans with the appointment of ...
Latest News
Active Oxfordshire has received £1.3 million to tackle inactivity and inequality and launch a new ...
Latest News
Barry’s – known for its HIIT workouts combining treadmills and weights – is thought to ...
Featured supplier news
Featured supplier news: Phil Heath, 7x Mr Olympia, shares machine-only leg workout routine
Phil Heath, professional athlete, bodybuilder and 7x Mr. Olympia, has fielded a lot of questions about bodybuilding without machines. Should bodybuilders be limited to just free weights? Why?
Featured supplier news
Featured supplier news: Empower your team, transform your service – elevate with coaching workshops
In today's competitive fitness landscape, the key to success lies not only in providing exceptional facilities but also in cultivating meaningful interactions with members.
Company profiles
Company profile: Spivi
Spivi is an immersive fitness gamification platform that helps gym operators to achieve better retention ...
Company profiles
Company profile: IndigoFitness
At IndigoFitness, we're not just about providing equipment; we're about delivering exceptional training spaces. We ...
Supplier Showcase
Supplier showcase - Jon Williams
Catalogue Gallery
Click on a catalogue to view it online
Featured press releases
Alliance Leisure Services (Design, Build and Fund) press release: £26 Million Investment Paves The Way For Health and Wellbeing Hub At Lincolnshire Sport Complex
South Holland District Council has bolstered its successful £20 million UK Government, Levelling Up Fund bid with a £6 million investment to see the Castle Sports Complex in Spalding transformed into a health and wellbeing hub to drive positive health outcomes for residents across the district.
Featured press releases
Taylor Made Designs Ltd press release: TMS announces new Leisure Essentials line up
In response to the growing popularity of its own-brand range of leisure wear and merchandise, Taylor Made Designs (TMD) has added a host of new products to its Leisure Essentials range.
Directory
Spa software
SpaBooker: Spa software
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Cryotherapy
Art of Cryo: Cryotherapy
Lockers
Fitlockers: Lockers
salt therapy products
Saltability: salt therapy products
Snowroom
TechnoAlpin SpA: Snowroom
Property & Tenders
Loughton, IG10
Knight Frank
Property & Tenders
Grantham, Leicestershire
Belvoir Castle
Property & Tenders
Diary dates
10-12 May 2024
China Import & Export Fair Complex, Guangzhou, China
Diary dates
23-24 May 2024
Large Hall of the Chamber of Commerce (Erbprinzenpalais), Wiesbaden, Germany
Diary dates
30 May - 02 Jun 2024
Rimini Exhibition Center, Rimini, Italy
Diary dates
08-08 Jun 2024
Worldwide, Various,
Diary dates
11-13 Jun 2024
Raffles City Convention Centre, Singapore, Singapore
Diary dates
12-13 Jun 2024
ExCeL London, London, United Kingdom
Diary dates
03-05 Sep 2024
IMPACT Exhibition Center, Bangkok, Thailand
Diary dates
19-19 Sep 2024
The Salil Hotel Riverside - Bangkok, Bangkok 10120, Thailand
Diary dates
01-04 Oct 2024
REVĪVŌ Wellness Resort Nusa Dua Bali, Kabupaten Badung, Indonesia
Diary dates
22-25 Oct 2024
Messe Stuttgart, Germany
Diary dates
24-24 Oct 2024
QEII Conference Centre, London, United Kingdom
Diary dates
04-07 Nov 2024
In person, St Andrews, United Kingdom
Diary dates

features

ukactive: Global Boutique Trends Report: Key demographics and behaviours driving the boutique boom

Who are the biggest burners and when do they break a sweat? Insights manager Lizzie Broughton sums up ukactive’s inaugural Global Boutique Trends report

By Lizzie Broughton, ukactive | Published in HCM Handbook 2019 issue 1
Boutique fitness is most popular with Millennials / Photo: PSYCLE
Boutique fitness is most popular with Millennials / Photo: PSYCLE

New from ukactive, the Global Boutique Trends Report (2018 edition) highlights demographics and behaviours driving the boutique boom in London, New York, Los Angeles and Mexico City.

The report is based on data gathered by booking software company zingfit and analysed by the ukactive Research Institute in London from a sample of one million customers and five million bookings.

The team looked at who attends boutique fitness classes, when they book and attend classes, and where they’re from.

Even though the traditional perception of boutiques is of female-dominated environments (think yoga and spin), the extent of women’s influence is surprising.

ukactive researchers found that more than 80 per cent of boutique fitness customers are female across three of the four cities in the study – an overwhelming figure, which highlights the strong demand amongst women for boutique fitness classes. In London and New York, women make up 83 per cent of classes booked, while in Los Angeles and Mexico City they make up 81 per cent and 68 per cent of bookings respectively.

INTERNATIONAL CLIENTELE
There’s also a clear international demand for boutique fitness in London, attracting customers from across the globe, and the research highlights the growing popularity of boutique exercise classes among inbound visitors to the British capital.

Fifteen cities around the world had more than 50 residents who attended classes in London over the period of the study, including visitors from the USA, Hong Kong and Australia.

LUNCHTIME WORKOUT
The study also identified London as home of the lunchtime workout – with almost 20 per cent of classes in London taking place during lunch, compared to less than five per cent in Mexico City, where workouts before work are preferred.

Boutique fitness has traditionally been seen as a Millennial-driven subset of the fitness market and the Global Boutique Trends Report supports that assertion, as less than eight per cent of bookings were made by the over-45s across all the cities, with the average age of those attending boutique classes in London being just under 32-years-of-age.

The report also explored the appetite for advanced bookings and found a clear discrepancy between one city and the others. While more than 65 per cent of customers in Mexico City booked on the day, more than 60 per cent book in advance in London, New York and Los Angeles. This difference in booking times highlights a trend within the US and the UK for customers to want to plan their fitness week ahead of time, by booking exercise classes around their weekly schedule.

Access the report

To get the Global Boutique Trends Report from zingfit and ukactive, in full, go to: http://research.ukactive.com/boutique_trends_2018

Who’s using boutiques?
Gender split

Looking at the registered customers of each studio within each city who supplied their gender, we can see how the breakdown between males and females compares

• Customer data from all four cities showed a clear gender bias towards female customers

• New York and London had identical customer gender splits of 17% male and 83% female

• The Los Angeles gender distribution was also similar, at 19% male

• Mexico City was the city that stood out from the rest, with nearly one third of registered customers being male (32%)

Who’s using boutiques?
Age distribution
Looking at the registered customers of each studio within each city who supplied their date of birth, we can see how the age distribution compares

Average age

• All four locations showed a big skew in the age distribution of their customers towards the younger age groups, with each city having less than 8% of customers aged 45 and over

• This was most obvious in Mexico City, with half of customers aged 25-34, and a further 28% aged 15-24

• In Los Angeles, the average age was nearly five years older than Mexico City, and LA also had the highest proportion of customers aged 35+

• New York and London showed very similar age distributions

Boutique bookings

Sunday was the least popular day for classes in three out of four cities

The most popular day for classes was Tuesday in three out of four cities

There were key differences in the most popular class times, with Mexico City having a much higher percentage of pre-work bookings than any other city 40 %

Lunchtime classes were popular in London, representing 17 % of bookings, but less so elsewhere


Booking types

1 in 4 classes in London are booked as part of a package of 10 classes or more

Bulk class purchases comprise 89 per cent of bookings, showing the power of boutiques to foster a sense of loyalty

ClassPass bookings comprise just under 1 in 5 bookings (18 per cent), with introductory offers for new customers counting for 1 in 10 bookings (11 per cent)

Less than 10 per cent of bookings take place more than a week in advance


No show rates

(where customers pay, but don’t show up)

New York 13%

London 12%

Los Angeles 8%

Mexico City 7%


New York, London and Los Angeles all showed two peak times for class bookings: before work (5-8am) after work (5-7pm)

There are two distinct quiet periods across all cities: afternoon (2-4pm) late evening (8-9pm)

Sign up here to get HCM's weekly ezine and every issue of HCM magazine free on digital.
1Rebel is one of London’s most popular boutiques / Photo: 1REBEL
1Rebel is one of London’s most popular boutiques / Photo: 1REBEL
https://www.leisureopportunities.co.uk/images/imagesX/290232_573492.jpg
Insights manager Lizzie Broughton sums up ukactive’s inaugural Global Boutique Trends Report, highlighting the demographics and behaviours driving the boutique boom in key cities around the world
Lizzie Broughton, Insights manager ,ukactive’s inaugural Global Boutique Trends report, demographics, boutique boom,
Latest News
Xplor Technologies has unveiled a financing solution for small businesses, which aims to counter the ...
Latest News
HoloBike, a holographic training bike that simulates trail rides in lifelike 3D, is aiming to ...
Latest News
Peloton Interactive Inc is believed to be working to get its costs under control in ...
Latest News
Equinox, has teamed up with health platform, Function Health, to offer 100 comprehensive laboratory tests, ...
Latest News
Having good levels of cardiorespiratory fitness cuts disease and premature death by 11 to 17 ...
Latest News
US gym chain, Crunch Fitness, has bolstered its global expansion plans with the appointment of ...
Latest News
Active Oxfordshire has received £1.3 million to tackle inactivity and inequality and launch a new ...
Latest News
Barry’s – known for its HIIT workouts combining treadmills and weights – is thought to ...
Latest News
Consultancy and change architects, Miova, have welcomed industry veteran Mark Tweedie on board. Tweedie had ...
Latest News
US private equity fund, Providence Equity Partners, is acquiring a majority stake in VivaGym from ...
Latest News
The Bannatyne Group says it has officially bounced back from the pandemic, with both turnover ...
Featured supplier news
Featured supplier news: Phil Heath, 7x Mr Olympia, shares machine-only leg workout routine
Phil Heath, professional athlete, bodybuilder and 7x Mr. Olympia, has fielded a lot of questions about bodybuilding without machines. Should bodybuilders be limited to just free weights? Why?
Featured supplier news
Featured supplier news: Empower your team, transform your service – elevate with coaching workshops
In today's competitive fitness landscape, the key to success lies not only in providing exceptional facilities but also in cultivating meaningful interactions with members.
Company profiles
Company profile: Spivi
Spivi is an immersive fitness gamification platform that helps gym operators to achieve better retention ...
Company profiles
Company profile: IndigoFitness
At IndigoFitness, we're not just about providing equipment; we're about delivering exceptional training spaces. We ...
Supplier Showcase
Supplier showcase - Jon Williams
Catalogue Gallery
Click on a catalogue to view it online
Featured press releases
Alliance Leisure Services (Design, Build and Fund) press release: £26 Million Investment Paves The Way For Health and Wellbeing Hub At Lincolnshire Sport Complex
South Holland District Council has bolstered its successful £20 million UK Government, Levelling Up Fund bid with a £6 million investment to see the Castle Sports Complex in Spalding transformed into a health and wellbeing hub to drive positive health outcomes for residents across the district.
Featured press releases
Taylor Made Designs Ltd press release: TMS announces new Leisure Essentials line up
In response to the growing popularity of its own-brand range of leisure wear and merchandise, Taylor Made Designs (TMD) has added a host of new products to its Leisure Essentials range.
Directory
Spa software
SpaBooker: Spa software
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Cryotherapy
Art of Cryo: Cryotherapy
Lockers
Fitlockers: Lockers
salt therapy products
Saltability: salt therapy products
Snowroom
TechnoAlpin SpA: Snowroom
Property & Tenders
Loughton, IG10
Knight Frank
Property & Tenders
Grantham, Leicestershire
Belvoir Castle
Property & Tenders
Diary dates
10-12 May 2024
China Import & Export Fair Complex, Guangzhou, China
Diary dates
23-24 May 2024
Large Hall of the Chamber of Commerce (Erbprinzenpalais), Wiesbaden, Germany
Diary dates
30 May - 02 Jun 2024
Rimini Exhibition Center, Rimini, Italy
Diary dates
08-08 Jun 2024
Worldwide, Various,
Diary dates
11-13 Jun 2024
Raffles City Convention Centre, Singapore, Singapore
Diary dates
12-13 Jun 2024
ExCeL London, London, United Kingdom
Diary dates
03-05 Sep 2024
IMPACT Exhibition Center, Bangkok, Thailand
Diary dates
19-19 Sep 2024
The Salil Hotel Riverside - Bangkok, Bangkok 10120, Thailand
Diary dates
01-04 Oct 2024
REVĪVŌ Wellness Resort Nusa Dua Bali, Kabupaten Badung, Indonesia
Diary dates
22-25 Oct 2024
Messe Stuttgart, Germany
Diary dates
24-24 Oct 2024
QEII Conference Centre, London, United Kingdom
Diary dates
04-07 Nov 2024
In person, St Andrews, United Kingdom
Diary dates
Search news, features & products:
Find a supplier:
Technogym
Technogym
Partner sites