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features

Pool Management: Pools of profit

Swimming pools can be a valuable asset to a health club, but they can be costly to run. How can operators generate income from their pools? We ask our industry experts for their top tips

Published in Health Club Management 2018 issue 8

Martin Symcox,

Royal Life Saving Society

Martin Symcox
Martin Symcox

The Rookie Lifeguard programme from RLSS UK is a great retention tool and can also create an income stream for operators. The programme is a fun and exciting lifesaving awards scheme for kids.

Rookie Lifeguard helps children to learn self-rescue, plus survival and how to perform rescue skills.

As well as teaching children lifesaving skills, the awards are a great tool to retain swimmers in the higher levels of learn-to-swim programmes and helps to keep those children attending venues for up to three more years as they progress through the programme, enabling operators to considerably increase pool-based income.

The recent new trend of monofin swimming also presents excellent additional revenue generation potential for leisure providers. RLSS UK’s approved water safety partner Fin2Fit offers a range of monofin and mermaid classes. Level 2 Swimming Teachers can attend a one-day course to qualify as Fin2Fit Instructors. Successful completion of the course enables candidates to deliver the Fin2Fit Mermaid and Sharks awards programme.

RLSS’s Rookie Lifeguard programme helps retain young swimmers
RLSS’s Rookie Lifeguard programme helps retain young swimmers

Steve Nelson,

Certikin

Steve Nelson
Steve Nelson

From my perspective, it’s not about how operators can make money from pools, but how they can save on running costs.

Using an OC-1 filter media can result in savings in energy use. A typical installation will see the pump’s speed reduced by 20 per cent, resulting in a nearly 50 per cent saving in energy useage across the board.

Adding a thermal cover to the pool when it’s not in use also allows operators to save energy. Less heating will be required to keep the water at temperature, evaporation will be reduced and the air handling system will not need to work as hard. Usually the payback period after adding a thermal cover to an indoor pool is between one and two years, and after that, it’s profit.

Another way to save is by changing underwater lights from 300w bulbs to LED. This is a simple and quick task that has a rapid payback. Compared to the classic 300w bulbs, LEDs run at about a tenth of the cost, which results in a 90 per cent saving on electrics.

In most cases the payback is less than nine months. This means that if they’re changed at the start of the financial year, you’ll recover this cost and start to make savings within that year, making it a cost neutral investment in your infrastructure.

Duncan Jefford,

Everyone Active

Duncan Jefford
Duncan Jefford

At Everyone Active we generate over £40m a year from swimming and 70 per cent of that is from swimming lessons.

To realise the potential from lessons it’s crucial that you programme priority lesson times – such as after school and at the weekends – into the club’s pool timetable.

The quality of delivery is also very important, to ensure parents are confident that they’re doing the best for their children in developing such a vital life skill. At Everyone Active, all our instructors have a minimum of ASA Level 2.

Instances of casual swimming have declined across the industry in recent years, but we’ve found there’s been increased interest in training for swimming-based events, such as triathlons. In response to this, we offer coached and structured performance-based pool sessions to encourage more swimming participation.

We’ve also found that once children reach the age of eight they’re less interested in swimming, unless it includes a fun element. We try to timetable sessions that include games and inflatables to encourage more children and families to use our pools.

There’s revenue to be made from swimming lessons, provided the quality of delivery is high
There’s revenue to be made from swimming lessons, provided the quality of delivery is high

Ben Wilkins,

Good Boost

Ben Wilkins
Ben Wilkins

The number of regular swimmers in the UK has been falling despite an increase in the number of available pools. This isn’t new information, but how long could this trend continue? Swimming is regarded as one of the most popular activities by the British public, but the stats don’t support that.

People want to be in the water, but they also want to do more than just swim lengths.

Swim England’s 2017 report Health and Wellbeing Benefits of Swimming highlighted that pools offer an environment with huge potential to support people with long-term health conditions; from cancer to heart disease and musculoskeletal pains.

Creating a pool offering for individuals living with these kinds of conditions is an opportune way to increase pool use while also providing a beneficial wellbeing service to members.

The offer needs to be more than swimming; it needs to be adaptable to individual abilities, be suitable for non-swimmers and be social.

At GoodBoost, we give each participant in our classes a waterproof Android tablet, and these assist a qualified swim teaching practitioner in delivering individually tailored and progressive aquatic exercise sessions for people living with a range of different health conditions.

Initiatives that utilise the therapeutic properties of water, while making the offering available to the non-traditional swimming population, have the greatest likelihood of increasing pool numbers. This is one of the best chances the industry has to splash the cash back on to the balance sheet.

Good Boost offers aquatic exercise for people living 
with health issues
Good Boost offers aquatic exercise for people living with health issues
Sign up here to get HCM's weekly ezine and every issue of HCM magazine free on digital.
Davis turned 40 and had a midlife crisis, realising she wanted to work in the fitness industry
Davis turned 40 and had a midlife crisis, realising she wanted to work in the fitness industry
PureGym is introducing functional training areas and classes that are proving popular
PureGym is introducing functional training areas and classes that are proving popular
Rebecca Passmore
Rebecca Passmore
New concepts are introduced in stages to test the process
New concepts are introduced in stages to test the process
Sukhnandan moved to PureGym from LA Fitness when it was acquired in 2015
Sukhnandan moved to PureGym from LA Fitness when it was acquired in 2015
Pure Gym is aiming to bring more women into management roles within the business
Pure Gym is aiming to bring more women into management roles within the business
https://www.leisureopportunities.co.uk/images/HCH2018_8pool.jpg
Our panel of experts share ideas for making your pools more profitable – and useful for your members...
Martin Symcox, Royal Life Saving Society Steve Nelson, Certikin Duncan Jefford, Everyone Active Ben Wilkins, Good Boost,Pools of profit, Martin Symcox, Royal Life Saving Society, Steve Nelson, Certikin, Duncan Jefford, Everyone Active, Ben Wilkins, Good Boost
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features

Pool Management: Pools of profit

Swimming pools can be a valuable asset to a health club, but they can be costly to run. How can operators generate income from their pools? We ask our industry experts for their top tips

Published in Health Club Management 2018 issue 8

Martin Symcox,

Royal Life Saving Society

Martin Symcox
Martin Symcox

The Rookie Lifeguard programme from RLSS UK is a great retention tool and can also create an income stream for operators. The programme is a fun and exciting lifesaving awards scheme for kids.

Rookie Lifeguard helps children to learn self-rescue, plus survival and how to perform rescue skills.

As well as teaching children lifesaving skills, the awards are a great tool to retain swimmers in the higher levels of learn-to-swim programmes and helps to keep those children attending venues for up to three more years as they progress through the programme, enabling operators to considerably increase pool-based income.

The recent new trend of monofin swimming also presents excellent additional revenue generation potential for leisure providers. RLSS UK’s approved water safety partner Fin2Fit offers a range of monofin and mermaid classes. Level 2 Swimming Teachers can attend a one-day course to qualify as Fin2Fit Instructors. Successful completion of the course enables candidates to deliver the Fin2Fit Mermaid and Sharks awards programme.

RLSS’s Rookie Lifeguard programme helps retain young swimmers
RLSS’s Rookie Lifeguard programme helps retain young swimmers

Steve Nelson,

Certikin

Steve Nelson
Steve Nelson

From my perspective, it’s not about how operators can make money from pools, but how they can save on running costs.

Using an OC-1 filter media can result in savings in energy use. A typical installation will see the pump’s speed reduced by 20 per cent, resulting in a nearly 50 per cent saving in energy useage across the board.

Adding a thermal cover to the pool when it’s not in use also allows operators to save energy. Less heating will be required to keep the water at temperature, evaporation will be reduced and the air handling system will not need to work as hard. Usually the payback period after adding a thermal cover to an indoor pool is between one and two years, and after that, it’s profit.

Another way to save is by changing underwater lights from 300w bulbs to LED. This is a simple and quick task that has a rapid payback. Compared to the classic 300w bulbs, LEDs run at about a tenth of the cost, which results in a 90 per cent saving on electrics.

In most cases the payback is less than nine months. This means that if they’re changed at the start of the financial year, you’ll recover this cost and start to make savings within that year, making it a cost neutral investment in your infrastructure.

Duncan Jefford,

Everyone Active

Duncan Jefford
Duncan Jefford

At Everyone Active we generate over £40m a year from swimming and 70 per cent of that is from swimming lessons.

To realise the potential from lessons it’s crucial that you programme priority lesson times – such as after school and at the weekends – into the club’s pool timetable.

The quality of delivery is also very important, to ensure parents are confident that they’re doing the best for their children in developing such a vital life skill. At Everyone Active, all our instructors have a minimum of ASA Level 2.

Instances of casual swimming have declined across the industry in recent years, but we’ve found there’s been increased interest in training for swimming-based events, such as triathlons. In response to this, we offer coached and structured performance-based pool sessions to encourage more swimming participation.

We’ve also found that once children reach the age of eight they’re less interested in swimming, unless it includes a fun element. We try to timetable sessions that include games and inflatables to encourage more children and families to use our pools.

There’s revenue to be made from swimming lessons, provided the quality of delivery is high
There’s revenue to be made from swimming lessons, provided the quality of delivery is high

Ben Wilkins,

Good Boost

Ben Wilkins
Ben Wilkins

The number of regular swimmers in the UK has been falling despite an increase in the number of available pools. This isn’t new information, but how long could this trend continue? Swimming is regarded as one of the most popular activities by the British public, but the stats don’t support that.

People want to be in the water, but they also want to do more than just swim lengths.

Swim England’s 2017 report Health and Wellbeing Benefits of Swimming highlighted that pools offer an environment with huge potential to support people with long-term health conditions; from cancer to heart disease and musculoskeletal pains.

Creating a pool offering for individuals living with these kinds of conditions is an opportune way to increase pool use while also providing a beneficial wellbeing service to members.

The offer needs to be more than swimming; it needs to be adaptable to individual abilities, be suitable for non-swimmers and be social.

At GoodBoost, we give each participant in our classes a waterproof Android tablet, and these assist a qualified swim teaching practitioner in delivering individually tailored and progressive aquatic exercise sessions for people living with a range of different health conditions.

Initiatives that utilise the therapeutic properties of water, while making the offering available to the non-traditional swimming population, have the greatest likelihood of increasing pool numbers. This is one of the best chances the industry has to splash the cash back on to the balance sheet.

Good Boost offers aquatic exercise for people living 
with health issues
Good Boost offers aquatic exercise for people living with health issues
Sign up here to get HCM's weekly ezine and every issue of HCM magazine free on digital.
Davis turned 40 and had a midlife crisis, realising she wanted to work in the fitness industry
Davis turned 40 and had a midlife crisis, realising she wanted to work in the fitness industry
PureGym is introducing functional training areas and classes that are proving popular
PureGym is introducing functional training areas and classes that are proving popular
Rebecca Passmore
Rebecca Passmore
New concepts are introduced in stages to test the process
New concepts are introduced in stages to test the process
Sukhnandan moved to PureGym from LA Fitness when it was acquired in 2015
Sukhnandan moved to PureGym from LA Fitness when it was acquired in 2015
Pure Gym is aiming to bring more women into management roles within the business
Pure Gym is aiming to bring more women into management roles within the business
https://www.leisureopportunities.co.uk/images/HCH2018_8pool.jpg
Our panel of experts share ideas for making your pools more profitable – and useful for your members...
Martin Symcox, Royal Life Saving Society Steve Nelson, Certikin Duncan Jefford, Everyone Active Ben Wilkins, Good Boost,Pools of profit, Martin Symcox, Royal Life Saving Society, Steve Nelson, Certikin, Duncan Jefford, Everyone Active, Ben Wilkins, Good Boost
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Crunch Fitness has announced the launch of Crunch Reform Pilates – its own reformer concept ...
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Latest News
Purpose Brands has announced its entry into the Italian market, having sold the franchise rights ...
Latest News
Fitness First UK is integrating red light therapy into its yoga and Pilates classes through ...
Latest News
Nuffield Health has told HCM that it takes its responsibilities towards its colleagues seriously and ...
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Technogym has announced the launch of the Run X World Treadmill Championship, the first world ...
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Shocked by the UK loneliness statistics, charitable trust Mytime Active has been doubling down on ...
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Strength training has moved from the margins to the mainstream.
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Featured supplier news: Supporting long-term health: why whole body vibration belongs in clinical settings
As healthcare continues to shift towards prevention, there’s a growing focus on helping people stay active, independent and feeling good for longer.
Featured supplier news
Featured supplier news: W3Fit EMEA celebrates its fifth anniversary
Celebrating its milestone 5th anniversary, W3Fit EMEA returns in 2026 with an unmissable gathering of the Health & Fitness industry’s most influential leaders.
Company profiles
Company profile: Wellhub
Wellhub acts as a corporate sales channel, bringing new, highquality members to your business, by ...
Company profiles
Company profile: Create PT
Create PT is one of the UK’s leading fitness training providers dedicated to raising standards ...
Supplier Showcases
Supplier Showcase - From nightclub to health club
Supplier Showcases
Supplier Showcase - Future-proofing
Catalogue Gallery
Click on a catalogue to view it online
Featured press releases
GLL press release: GLL joins National Year of Reading as research reveals books beat social media for post-exercise recovery
GLL, the charitable social enterprise operating Libraries and Leisure Centres across the UK, has today (9 June 2026) announced that it will be supporting the National Year of Reading as a major campaign partner alongside national organisations, including BBC Sport, Audible, DC Thomson and Tesco.
Featured press releases
BLK BOX press release: Inside the build: Ironbound. Turning an empty underground space into a thriving functional fitness facility
When brothers Patrick and Kevin first approached BLK BOX, they had a vision and an unusual space. Beneath a building in Embrach, Switzerland, sat an underground facility with huge potential. What it needed was the right layout, the right equipment, and a partner who understood functional fitness.
Directory
Lockers
Crown Sports Lockers: Lockers
Hot tubs
MSpa International Ltd: Hot tubs
Spa and beauty equipment
Oakworks Inc: Spa and beauty equipment
Industrial washing machines
Miele Company Limited: Industrial washing machines
Water experiences and hydrotherapy solutions
Aquaform s.r.l.: Water experiences and hydrotherapy solutions
Fitness tracking platform
SpiviTech: Fitness tracking platform
Property & Tenders
Stratford, East London.
Lee Valley Regional Park Authority
Property & Tenders
Y Felinheli, LL56 4QN
Newmark
Property & Tenders
Diary dates
13-13 Jun 2026
Worldwide, Various,
Diary dates
21-24 Sep 2026
The Langham Huntington Pasadena , Pasadena, United States
Diary dates
06-08 Oct 2026
Messe Stuttgart, Stuttgart, Germany
Diary dates
22-22 Oct 2026
QEII Conference Centre, London,
Diary dates
26-29 Oct 2027
Koelnmesse Exhibition Centre, Cologne, Germany
Diary dates
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