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Richard Darwin is to step down from his role as CEO of The Gym Group (TGG), remaining
available to support the company until July 2023.
news •
13 Jan 2023
The MD of Fitness First talks to Kate Cracknell about creating new products, new motivations and a whole new vision, as he’s tasked with reinventing the brand as a standalone enterprise
HCM issue 2 2022
During lockdown clients have had more time to self-reflect than ever before. As a result,
many are prioritising mental health and incorporating activity into their day to improve
overall wellbeing.
promotion •
05 Jul 2021
Paul Bedford identifies patterns of member behaviour as gyms reopen
HCM issue 6 2021
The annual Sweat event kicks off in London today (20 February), offering the UK's fitness industry a
platform to discuss the future trends within the thriving boutique sector.
news •
20 Feb 2020
A report outlining membership habits and retention in the fitness sector will be released at the Sweat
2020 event next week.
news •
14 Feb 2020
Paul Bedford on the best ways to operate in an increasingly competitive market
HCM issue 1 2020
Members of Gen Z have come of age
and are now some of the most engaged
consumers of fitness. Researchers,
leisure-net, look at the numbers
HCM issue 9 2019
Self-knowledge, a customer-focused
company culture and utilising your data
are key to retaining members, say experts
at this year’s Retention Convention
HCM issue 6 2019
Is the boutique boom reaching the peak of its lifecycle? ukactive CEO Steven Ward asks a panel of experts
HCM issue 3 2019
We take a closer look at the current
group exercise landscape, uncovering
what’s likely to trend in the year ahead
HCM issue 2 2019
Retention expert Paul Bedford
comments on case studies and top tips
from the latest retention research
HCM issue 2 2019
Looking for a software solution to track
memberships while increasing client numbers and
revenue?
product innovation •
29 Aug 2017
New research shows there is a simple trick to
extending health club membership life by four
times.
product innovation •
19 Jul 2017
Dr Melvyn Hillsdon investigates the impact that using activity trackers can have on membership retention
HCM issue 9 2016
Different types of interaction with members affect retention in different ways
HCM issue 7 2016
Is it worth encouraging your members to visit their health club more frequently? Dr Melvyn Hillsdon does the sums based on the latest data and findings from the TRP 10,000 survey
HCM Handbook 2016
Is it worth trying to get your members to visit more frequently? Dr Melvyn Hillsdon considers the likely impact on retention rates based on the TRP 10,000 survey
HCM issue 11 2015
Are your reception staff your most undervalued retention resource? Dr Melvyn Hillsdon investigates
HCM issue 9 2015
Does personal activity tracking impact on retention of gym membership? Dr Melvyn Hillsdon presents his latest research findings
HCM issue 5 2015
Does personal training increase member retention? Dr Melvyn Hillsdon offers insight and analysis based on his ongoing research
HCM issue 4 2015
Which elements of the member journey are most linked to retention levels? Dr Melvyn Hillsdon outlines the findings of the TRP 10,000 report
HCM issue 9 2014
Lose weight, tone up, get fit? Is this what your members really want from a club, and how does it affect retention? Melvyn Hillsdon reports
HCM issue 7 2014
What forms of communication do your members value? In the second part of his TRP 10,000 series, Dr Melvyn Hillsdon looks at the art of communication
HCM issue 5 2014
Group exercisers versus gym-only exercisers. Who does what, and does this predict retention levels? Dr Melvyn Hillsdon reports
HCM issue 4 2014
In the final part of his series looking at member retention, Dr Paul Bedford takes a look at the reasons why members leave
HCM issue 3 2014
In the second of his three-part series on retention and the member journey, Guy Griffiths looks at the ongoing health club member
HCM issue 6 2013
Abigail Harris takes a look at the latest software designed to help members feel a sense of belonging to their gym 'community'
HCM issue 4 2013
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“This collaboration underscores Ridgeway’s commitment to enhancing spaces, providing an unrivalled environment for gym enthusiasts and health club members”
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Sponsored profile: Technogym
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Liz Terry looks at which operators
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Property experts say it’s a golden moment for health and fitness operators
to secure leases, as the sector has come through the pandemic with its
reputation largely intact and clubs are seen as desirable anchor tenants.
Kath Hudson finds out why landlords want to talk
HCM magazine
You might be tempted to skip a service, but
experts say it will cost you in the long run.
Providers tell Steph Eaves why they their work
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Relationship Officer - Physical Activity and Sport City of Westminster Council
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Read the latest issue
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