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Now mental health is the number one reason people join health clubs, do teams need a grounding in counselling? We ask the experts
HCM issue 3 2024
We hear from Ian Fytche on the power of active lifestyles, Mel Spooner who’s championing exercise for cancer recovery and Marc Jones who’s cautious about staffless gyms
HCM issue 11 2022
No two gyms are the same, but making the most of AI and digital transformation will be key
to
getting your business ahead in 2022, according to CEO of Orbit4 Daniel Jones.
promotion •
21 Dec 2021
Active IQ - the UK’s leading awarding organisation for the leisure sector - has partnered
with leading fitness wearable technology company Myzone.
product innovation •
26 Nov 2021
As health clubs and gyms reopen following lockdowns, it is "absolutely crucial" operators take a
tough stance when it comes to enforcing social distancing and other COVID-19
safety protocols.
news •
15 Apr 2021
Policing the gym floor to ensure everyone is adhering to COVID-secure behaviour will be vital to success on reopening, says Paul Roberts, CEO of MyCustomerLens
HCM issue 3 2021
Norwegian gym chain EVO fitness is performing well, despite the pandemic. Its CEO shares the company’s strategies and growth plans
HCM issue 2 2021
Globally, gyms on average, seen nearly 70 per cent of their pre-lockdown members return
to their facilities since re-opening their doors.
news •
19 Oct 2020
Fitness operator Gold's Gym International has parted ways with master franchisee Al Ahli
Holding Group, which oversaw the operations of 14 clubs in the United Arab Emirates and
Oman.
news •
23 Jul 2019
Tom Walker looks at key employers in the health and
fitness recruitment market
HCM Handbook 2019
Retention expert Paul Bedford
comments on case studies and top tips
from the latest retention research
HCM issue 2 2019
Serco Leisure's fitness staff will be offered a new training initiative focusing on the use of digital
technology.
news •
30 Nov 2018
Last year, Premier Global NASM trained 3,000 fitness professionals in the UK
HCM issue 7 2018
Bannatyne is on a roll. Its CEO explains
how creating “affordable luxury” has
allowed the brand to grow and set its
sights on extending into Europe
HCM issue 6 2018
A huge majority – 87 per cent – of fitness professionals working in the physical activity
industry think new recruits are entering the sector with "unrealistic expectations".
news •
17 May 2018
How authentic member communication
can help to improve retention rates
HCM issue 11 2017
Serco Leisure, which operates more than 60 facilities across the UK, has become an
employer partner of the Chartered Institute for the Management of Sport and Physical
Activity (CIMSPA).
news •
21 Jun 2017
Future Fit Training has teamed up with Greenwich Leisure Limited (GLL) in a three-year
deal to
become operator's exclusive health and fitness staff training partner.
news •
22 Dec 2016
Physical activity trackers are more likely to motivate people to get physically active if
coupled with wellness coaching – according to a new study published in the American
College of Sports Medicine’s Health and Fitness Journal.
news •
30 Nov 2016
The UK’s fitness workforce is “ill-equipped” to deal with the needs and requirements of a
modern-day, diverse customer base – according to an industry report published today.
news •
10 Nov 2016
Dr Melvyn Hillsdon investigates the impact that using activity trackers can have on membership retention
HCM issue 9 2016
Different types of interaction with members affect retention in different ways
HCM issue 7 2016
Retention is not the opposite of attrition. Big data is not the same as large data. Real
brand engagement is about understanding the person that's right in front of you.
news •
07 Jun 2016
UK health club operators may leave themselves vulnerable to potential employment
tribunals if they fail to grasp the changing rules on how to calculate holiday pay for their
staff.
news •
01 Apr 2016
The Retention Convention is back for 2016 with a second installment, featuring a bumper
cast of health and fitness speakers who will focus on how to improve customer
experiences.
news •
07 Mar 2016
The Gym Group is seeking staff from the hospitality sector to help fuel its expansion as
the gym chain looks to inject extra dynamism and personality on the gym floor.
news •
02 Feb 2016
Are your reception staff your most undervalued retention resource? Dr Melvyn Hillsdon investigates
HCM issue 9 2015
We report on some of the pressing issues raised during ‘Question Time’ at this year’s SIBEC UK
HCM issue 7 2015
Does personal training increase member retention? Dr Melvyn Hillsdon offers insight and analysis based on his ongoing research
HCM issue 4 2015
What do your members experience in your club, and how does this impact retention? Dr Melvyn Hillsdon reports
HCM Handbook 2015
Latest News
With the launch of its 49th John Reed, RSG Group is looking for more opportunities ...
Latest News
PureGym saw revenues rise by 15 per cent in 2023, with the company announcing plans ...
Latest News
Following three disrupted lockdown years, the European fitness market bounced back in 2023, according to ...
Latest News
Charitable trust, Mytime Active, has removed all single-use plastic overshoes from its swimming pools and ...
Latest News
Community Leisure UK is helping the drive to Net Zero with the launch of a ...
Latest News
Operator Circadian Trust has launched a five-year growth drive designed to support health and wellbeing ...
Latest News
Norwegian health club operator, Treningshelse Holding, which owns the Aktiv365 and Family Sports Club fitness ...
Latest News
The HCM team were busy at the recent FIBO Global Fitness event in Cologne, Germany, ...
HCM promotional features
Sponsored
The partnership between PureGym and Belfast-based
supplier BLK BOX is transforming the gym floor
HCM promotional features
Sponsored
GymNation is pioneering the future of
fitness with software specialist Perfect
Gym providing a scalable tech platform
to power and sustain its growth
HCM promotional features
Sponsored
University of Sheffield Sport has opened the doors of its flagship
Goodwin Sports Centre following a major refurbishment
HCM promotional features
Sponsored
Francesca Cooper-Boden says
health assessment services can
boost health club retention
HCM promotional features
Sponsored
The New Keiser M3i Studio Bike brings ride
data to life to engage and delight members
HCM magazine
Industry suppliers are responding to the exponential increase in
consumer demand for strength training with a raft of new and
innovative launches and concepts, as Steph Eaves reports
HCM magazine
Imposter syndrome about a promotion taught the
CEO of SATS that behaving authentically is the most
important part of leadership. He talks to Kath Hudson
HCM magazine
Basic-Fit – which has been scaling rapidly across Europe –
is considering franchising to ramp up growth further afield
HCM magazine
Fuel the debate about issues across the industry and share your ideas and experiences. We’d love to hear from you.
[email protected]
HCM magazine
Now mental health is the number one reason for people to join a
health club, do fitness professionals need a grounding in counselling
to offer a more holistic service? Kath Hudson asks the experts
Current vacancies
Chief Executive Officer, Mount Batten Centre Mount Batten Group
c£65,000pa + pension + benefits
mount batten centre, plymouth, United Kingdom
Current vacancies
Director of Operations Active Luton
£61,000 - £64,000 + exceptional pension + excellent benefits
Luton, United Kingdom
Read the latest issue
Featured supplier news
As one of the most energy-intensive industries in the UK, leisure facilities face a critical
challenge in balancing net zero goals, funding and increased costs.
Featured supplier news
Experience the pinnacle of fitness and luxury at the premier industry event, Sibec EMEA, set
against the breathtaking backdrop of the Fairmont Monte Carlo this Autumn.
Company profiles
The UK's largest annual trade event dedicated to physical activity, health, and performance...
Company profiles
The unmissable business of fitness event. 21-22 March 2024. Tobacco Dock, London...
Catalogue Gallery
Click on a catalogue to view it online
Property & Tenders
Grantham, Leicestershire
Belvoir Castle
Property & Tenders
Diary dates
10-12 May 2024
China Import & Export Fair Complex, Guangzhou, China
Diary dates
23-24 May 2024
Large Hall of the Chamber of Commerce (Erbprinzenpalais), Wiesbaden, Germany
Diary dates
19-19 Sep 2024
The Salil Hotel Riverside - Bangkok, Bangkok 10120, Thailand
Diary dates
01-04 Oct 2024
REVĪVŌ Wellness Resort Nusa Dua Bali, Kabupaten Badung, Indonesia
Diary dates
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