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As franchise business Orangetheory Fitness merges with Self Esteem Brands, its CEO tells Kate Cracknell about plans to expand to 10,000 units globally
HCM issue 2 2024
The legendary and much-loved CEO has forged a stellar career in finance and development, creating facilities that are changing lives and driving regeneration. She talks to Kate Cracknell
HCM issue 1 2024
Dealing with attrition can be the key to success for operators, according to new research that provides actionable insights
HCM issue 10 2023
Fitness First UK has confirmed to HCM that it's in the process of restructuring, citing rising
costs and working from home which has undermined some of its city centre clubs.
news •
03 May 2023
We hear about LifeFit Group’s ambitious plans and preparations for a sale from Oaktree Capital Management
HCM issue 3 2023
Inverclyde Leisure is on a mission that has boosted attendance by 60 per cent. We talk to the CEO about how a community-centric approach is driving success
HCM issue 8 2022
We hear about Les Mills’ latest strategy to drive mass market penetration, from the people making it happen
HCM issue 8 2022
The CEO of Total Fitness talks about a tenure filled with dramatic growth, pandemic impact and a CVA
HCM issue 10 2021
The founder of boutique business TRIB3 talks COVID, kindness and the company’s ambitious global plans
HCM issue 2 2021
Despite the pandemic, BPL has pushed on with ambitious rebranding plans. We speak to its head of corporate fitness
HCM issue 2 2021
The Retention Convention saw experts sharing exciting examples of best practice around customer relationship building
HCM issue 1 2021
Member engagement software provider The Retention People (TRP) has unveiled the winners of
its annual 2020 Member Experience Awards (MEA).
product innovation •
15 Jan 2021
Maintaining a consistent member experience across a growing health and fitness brand can
prove challenging.
product innovation •
11 Dec 2020
Policymakers and operators discuss trust and public sector pandemic responses
HCM issue 10 2020
The senior management team at
Places Leisure discuss commercial
diversification and reveal a new launch
HCM issue 10 2019
In her first year as CEO of Total Fitness,
membership has grown by 6,000. The first
female CEO in the UK’s commercial fitness
sector tells us how she’s implemented
cultural changes to grow the business
HCM issue 8 2019
Health club operator Total Fitness has completed a turnaround of its fortunes, reversing a
"steady decline in membership" in the past 12 months.
news •
14 Jun 2019
Self-knowledge, a customer-focused
company culture and utilising your data
are key to retaining members, say experts
at this year’s Retention Convention
HCM issue 6 2019
More operators are appointing heads of group exercise, evidence that this is more than just a trend. We talk to those from Third Space, Pure Gym and Virgin Active
HCM issue 3 2019
Retention expert Paul Bedford
comments on case studies and top tips
from the latest retention research
HCM issue 2 2019
Budget operator énergie Fitness has named Neil King as its new CEO.
news •
19 Nov 2018
The CEO of the UK’s only listed fitness
business on producing record results
HCM issue 5 2018
How authentic member communication
can help to improve retention rates
HCM issue 11 2017
Mintel’s private sector health and fitness club report shows the sector is growing
HCM issue 8 2017
Places at active-net 2018 are already filling up following the roaring success of the 2017 event in March, which saw 95% of
delegates say they’d like to attend next year.
product innovation •
13 Jun 2017
New Zealand consistently beats the UK in Net Promotor Scores – a measure of customer satisfaction. Mike Hill reports
HCM issue 4 2017
New research shows many members are disenchanted with their clubs. It’s time to start talking, says Kate Cracknell
HCM issue 4 2017
Halo Leisure has been working with Legend software to transform its customer journeys,
identify at-risk members and build stronger relationships with all customer segments
HCM issue 2 2017
Software originally designed to fight crime is now being used to battle health club attrition. Dr Paul Bedford reports
HCM issue 1 2017
Activity providers may be missing out on funding because they don’t know how to demonstrate the value of their services
HCM issue 10 2016
Latest News
Kerzner International has signed deals to operate two new Siro recovery hotels in Mexico and ...
Latest News
Nuffield Health’s fourth annual survey, the Healthier Nation Index, has found people moved slightly more ...
Latest News
Short-term incentives to exercise, such as using daily reminders, rewards or games, can lead to ...
Latest News
With the launch of its 49th John Reed, RSG Group is looking for more opportunities ...
Latest News
PureGym saw revenues rise by 15 per cent in 2023, with the company announcing plans ...
Latest News
Following three disrupted lockdown years, the European fitness market bounced back in 2023, according to ...
Latest News
Charitable trust, Mytime Active, has removed all single-use plastic overshoes from its swimming pools and ...
Latest News
Community Leisure UK is helping the drive to Net Zero with the launch of a ...
HCM promotional features
Sponsored
“The data in the asset management software is invaluable when we implement transformation projects at sites across our estate”
HCM promotional features
Sponsored
Francesca Cooper-Boden says
health assessment services can
boost health club retention
HCM promotional features
Sponsored
D2F had updated its brand styling to keep pace with
business growth. MD, John Lofting and operations
director, Matt Aynsley, explain the rationale
HCM promotional features
Sponsored
Operators, prepare to revolutionise the way members connect with personal
trainers in your club, with the ground-breaking Brawn platform.
HCM promotional features
Sponsored
The New Keiser M3i Studio Bike brings ride
data to life to engage and delight members
HCM magazine
As more people join clubs to support their mental
health, fitness professionals need to be empowered to
take a holistic approach. Kath Hudson shares useful
tools discussed at the ACE summit on mental health
HCM magazine
Industry suppliers are responding to the exponential increase in
consumer demand for strength training with a raft of new and
innovative launches and concepts, as Steph Eaves reports
HCM magazine
Now mental health is the number one reason for people to join a
health club, do fitness professionals need a grounding in counselling
to offer a more holistic service? Kath Hudson asks the experts
HCM magazine
HCM People
Dr Jonathan Leary
Founder, Remedy Place“It was as though the whole world woke up at the same time”
HCM magazine
Basic-Fit – which has been scaling rapidly across Europe –
is considering franchising to ramp up growth further afield
Current vacancies
Director of Operations Active Luton
£61,000 - £64,000 + exceptional pension + excellent benefits
Luton, United Kingdom
Current vacancies
Chief Executive Officer, Mount Batten Centre Mount Batten Group
c£65,000pa + pension + benefits
mount batten centre, plymouth, United Kingdom
Read the latest issue
Featured supplier news
Study Active has legally acquired the name “Premier Global” and select Premier Global
branding assets from Assessment Technologies Institute LLC, part of Ascend Learning in the
US.
Featured supplier news
As one of the most energy-intensive industries in the UK, leisure facilities face a critical
challenge in balancing net zero goals, funding and increased costs.
Company profiles
At IndigoFitness, we're not just about providing equipment; we're about delivering exceptional training spaces. We ...
Company profiles
As the UK’s leading provider of both leisure centres and libraries, GLL operate nearly 400 ...
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Property & Tenders
Grantham, Leicestershire
Belvoir Castle
Property & Tenders
Diary dates
10-12 May 2024
China Import & Export Fair Complex, Guangzhou, China
Diary dates
23-24 May 2024
Large Hall of the Chamber of Commerce (Erbprinzenpalais), Wiesbaden, Germany
Diary dates
19-19 Sep 2024
The Salil Hotel Riverside - Bangkok, Bangkok 10120, Thailand
Diary dates
01-04 Oct 2024
REVĪVŌ Wellness Resort Nusa Dua Bali, Kabupaten Badung, Indonesia
Diary dates
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