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According to the latest Moving Communities Impact Report visits to leisure centres are rising
and there are encouraging signs of progress with tackling inequalities.
news •
13 Nov 2025
Active Insight’s Julie Allen talks us through the results of the UK’s Moving Communities Customer Experience Survey.
HCM Handbook 2025
The MD of Spain’s Synergym, talks to Kate Cracknell about the company’s strategies for organic growth and how he’s hitting 50 per cent EBITDA
HCM issue 4 2025
The team at industry research outfit, Active Insight, celebrate 25 years of advisory work and outline their succession plan to Kate Cracknell
HCM issue 11 2024
Respected retention expert, Dr Paul Bedford, will be continuing his popular tenetion event
after a two-year break. The 2024 Retention Convention will take place on 5 December, with
five sessions focused on practical approaches to increase lifetime value.
promotion •
05 Nov 2024
As we near the end of the HCM Summit, Third Space CEO, Colin Waggett, is giving his insights
and talking about the way forward for the premium London brand.
news •
24 Oct 2024
Director at Active Insight, Mike Hill, reports on the seven core findings from the Customer Service Survey which collected data from 184 local authorities
HCM Handbook 2024
As franchise business Orangetheory Fitness merges with Self Esteem Brands, its CEO tells Kate Cracknell about plans to expand to 10,000 units globally
HCM issue 2 2024
The legendary and much-loved CEO has forged a stellar career in finance and development, creating facilities that are changing lives and driving regeneration. She talks to Kate Cracknell
HCM issue 1 2024
Dealing with attrition can be the key to success for operators, according to new research that provides actionable insights
HCM issue 10 2023
Fitness First UK has confirmed to HCM that it's in the process of restructuring, citing rising
costs and working from home which has undermined some of its city centre clubs.
news •
03 May 2023
We hear about LifeFit Group’s ambitious plans and preparations for a sale from Oaktree Capital Management
HCM issue 3 2023
Inverclyde Leisure is on a mission that has boosted attendance by 60 per cent. We talk to the CEO about how a community-centric approach is driving success
HCM issue 8 2022
We hear about Les Mills’ latest strategy to drive mass market penetration, from the people making it happen
HCM issue 8 2022
The CEO of Total Fitness talks about a tenure filled with dramatic growth, pandemic impact and a CVA
HCM issue 10 2021
The founder of boutique business TRIB3 talks COVID, kindness and the company’s ambitious global plans
HCM issue 2 2021
Despite the pandemic, BPL has pushed on with ambitious rebranding plans. We speak to its head of corporate fitness
HCM issue 2 2021
The Retention Convention saw experts sharing exciting examples of best practice around customer relationship building
HCM issue 1 2021
Member engagement software provider The Retention People (TRP) has unveiled the winners of
its annual 2020 Member Experience Awards (MEA).
product innovation •
15 Jan 2021
Maintaining a consistent member experience across a growing health and fitness brand can
prove challenging.
product innovation •
11 Dec 2020
Policymakers and operators discuss trust and public sector pandemic responses
HCM issue 10 2020
The senior management team at
Places Leisure discuss commercial
diversification and reveal a new launch
HCM issue 10 2019
In her first year as CEO of Total Fitness,
membership has grown by 6,000. The first
female CEO in the UK’s commercial fitness
sector tells us how she’s implemented
cultural changes to grow the business
HCM issue 8 2019
Health club operator Total Fitness has completed a turnaround of its fortunes, reversing a
"steady decline in membership" in the past 12 months.
news •
14 Jun 2019
Self-knowledge, a customer-focused
company culture and utilising your data
are key to retaining members, say experts
at this year’s Retention Convention
HCM issue 6 2019
More operators are appointing heads of group exercise, evidence that this is more than just a trend. We talk to those from Third Space, Pure Gym and Virgin Active
HCM issue 3 2019
Retention expert Paul Bedford
comments on case studies and top tips
from the latest retention research
HCM issue 2 2019
Budget operator énergie Fitness has named Neil King as its new CEO.
news •
19 Nov 2018
The CEO of the UK’s only listed fitness
business on producing record results
HCM issue 5 2018
How authentic member communication
can help to improve retention rates
HCM issue 11 2017
Latest News
Purpose Brands has announced its entry into the Italian market, having sold the franchise rights ...
Latest News
Fitness First UK is integrating red light therapy into its yoga and Pilates classes through ...
Latest News
Nuffield Health has told HCM that it takes its responsibilities towards its colleagues seriously and ...
Latest News
Technogym has announced the launch of the Run X World Treadmill Championship, the first world ...
Latest News
Shocked by the UK loneliness statistics, charitable trust Mytime Active has been doubling down on ...
Latest News
Portugal’s leading operator, SC Fitness, is celebrating a milestone by reaching 100 gyms. The company ...
Latest News
Australia’s fast-growing fitness network, Viva Leisure, is adding a low-cost gym brand to its already ...
Latest News
Speedflex has launched a strength training programme for 10 to 16-year-olds, to make it safer, ...
HCM promotional features
Sponsored
Find out how your gym can tap into the corporate wellness boom
HCM promotional features
Sponsored
David Lloyd is stepping up its commitment to women’s health as it continues to explore what fit-for-purpose looks like for the female population
HCM promotional features
Sponsored
SnowDome Fitness has added 50 per cent more space with cutting-edge Technogym solutions
HCM promotional features
Sponsored
Third Space partnered with IndigoFitness to deliver a
bespoke training space for its new club at The Whiteley
HCM promotional features
Sponsored
Starpool supports Olympic champion Marcell Jacobs, says Riccardo Turri
HCM magazine
If the health service is to
survive, we must recognise
that it is a disease service
– and that wellbeing rests with
us, says the activity advocate
and healthy ageing champion.
He talks to Kate Cracknell
HCM magazine
HCM People
Stephen Price
Founder, SP&Co Group“Working in public health over the last few years has lit up parts of my brain again”
HCM magazine
Collaborations with the medical profession and greater aspirations around wellbeing are creating a need for more experts in our sector. It’s time to reboot our thinking around the workforce
HCM magazine
For every member with a tripod and a big following, there are others irritated at the way equipment is being hogged or wary they’ll be in the background on someone’s Insta feed. Do influencers offer valuable, free marketing or are they just a nuisance? Kath Hudson finds out how operators are responding
HCM magazine
HCM People
Jamie Clements
The Breath Coach“I experienced a blissful feeling of joy I hadn’t felt since I was a kid”
Read the latest issue
Opinion
promotion
“Strength training has moved from the margins to the mainstream.”
Featured supplier news
One of the biggest mistakes the fitness industry still makes is advertising almost
exclusively to people who already look and live like gym members.
Featured supplier news
As healthcare continues to shift towards prevention, there’s a growing focus on helping
people stay active, independent and feeling good for longer.
Company profiles
TechnoAlpin Indoor offers expert consultation for indoor snow concepts, assisting customers with the integration of ...
Company profiles
Innerva are a UK manufacturer of ‘Power Assisted Exercise’ equipment for older adults, those with ...
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Stratford, East London.
Lee Valley Regional Park Authority
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Diary dates
21-24 Sep 2026
The Langham Huntington Pasadena , Pasadena, United States
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