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UNITING THE WORLD OF FITNESS
Health Club Management

Health Club Management

News

GWI Q&A: Canyon Ranch’s Nicola Finley talks inequality and the black community’s concept of wellness

Dr Nicola Finley, doctor and integrative medicine practitioner at Canyon Ranch, Tucson, spoke with GWI’s VP of research and forecasting, Beth McGroarty, for the latest instalment of the PositivelyWell Q&A series.

Finley focused on inequality in wellness for communities, looked at how women of colour are served by the industry and shed more light on the black community’s concept of wellness.

Spa Business has rounded up key points from the interview before the full version is broadcast later this week.

Inequality in wellness

According to Finley, many people of colour have not felt seen, heard or valued by the wellness industry.

They may feel unwelcome in the wellness sector because it’s so homogenous, she says – to the point where the spa and wellness industry has neglected to embrace the large and profitable market represented by black and Latina women.

“Places are more welcoming when everyone is not the same race, age, body type and/or socioeconomic background and there is diversity – in terms of race, gender, body type, age or disability. This really helps,” she said.

Moreover, Finley says that as a black woman, she feels spas don’t generally cater to the needs of diverse communities.

She gives the example of having to bring her own shampoo and conditioner to spas, because what they provide isn’t moisturising enough for her hair. Makeup services also often don’t offer colours that work for her skin tone.

“It’s hard to understand: they want me as a customer, and yet they're not demonstrating that,” she explained.

“These are little things, but little things add up to something big. If companies want to tap into and serve these lucrative markets, we need to take the next step and have people of colour in leadership roles where they’re in a position to make changes and decisions.”

Integrative wellnessFinley proposed that COVID-19 has underlined the need to embrace integrative medicine, because it addresses the whole person – including their body, mind and spirit – which could help address inequality within wellness.

The integrative model holds that a person’s ethnicity, environment, emotions, family structure, and lifestyle (whether access to exercise or healthy food) have a huge impact on their health.

She also believes wellness professionals and doctors should be trained in and practice cultural humility. Meaning they’re not only taught about other cultures, but also how to practice self-reflection and apply a self-critique to their own implicit biases and how that impacts their behaviour.

“Working on cultural humility is crucial in the wellness space because there’s just not enough diversity among providers yet, “ she explains.

“For instance, dieticians and nutritionists are overwhelmingly not from communities of colour. But practitioners can take better care of diverse and vulnerable populations if they practice cultural humility in addition to cultural competency.”

Finley feels that in order to bridge the health/wellness inequality gap, the industry also needs to help educate underserved populations to become health-literate and aware of the importance of prevention.

Different concepts of wellness

In general, she says she has found that communities of colour embrace a more integrative concept of health – not just traditional medicine, but also a greater openness to natural and alternative approaches.

She told McGroarty that black communities’ concept of wellness in particular, very often has ‘spirituality at the centre’.

However, she highlighted that the narrative surrounding wellness needs to change for these communities, in order for them to embrace it.

More people of colour would explore wellness if they didn’t assume it was a luxury, but instead saw it as an important way of taking care of themselves with self-care practices.

COVID-19 and the wellness marketIn Finley’s opinion, COVID-19 has made wellness a stronger market and something that’s become central to more people’s lives, especially because more people are working from home.

She believes this means people aren’t turning off from work, which could lead to more stress.

“People may need to reinvent new approaches to achieve work-life balance and self-care is going to be needed so much more.”

Finley believes that wellness offers a solution to help people cope with common impacts on wellbeing from the pandemic, in particular because it's specialised to help anxiety and improve sleep and mental wellbeing.

“COVID-19 may be unleashing so much uncertainty, but the need for “more wellness” in our future seems quite certain,” she concluded.

To read the whole interview and hear why Finley firmly believes dance is a crucial wellness practice, visit the GWI website later this week.

Dr Nicola Finley, doctor and integrative medicine practitioner at Canyon Ranch, Tucson, spoke with GWI’s VP of research and forecasting, Beth McGroarty, for the latest instalment of the PositivelyWell Q&A series.
SAB,CPW,CAS,PHR
2020/THUMB346064_917340_246881.jpg
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Diary dates
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30-30 Jun 2022
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12-13 Sep 2022
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News

GWI Q&A: Canyon Ranch’s Nicola Finley talks inequality and the black community’s concept of wellness

Dr Nicola Finley, doctor and integrative medicine practitioner at Canyon Ranch, Tucson, spoke with GWI’s VP of research and forecasting, Beth McGroarty, for the latest instalment of the PositivelyWell Q&A series.

Finley focused on inequality in wellness for communities, looked at how women of colour are served by the industry and shed more light on the black community’s concept of wellness.

Spa Business has rounded up key points from the interview before the full version is broadcast later this week.

Inequality in wellness

According to Finley, many people of colour have not felt seen, heard or valued by the wellness industry.

They may feel unwelcome in the wellness sector because it’s so homogenous, she says – to the point where the spa and wellness industry has neglected to embrace the large and profitable market represented by black and Latina women.

“Places are more welcoming when everyone is not the same race, age, body type and/or socioeconomic background and there is diversity – in terms of race, gender, body type, age or disability. This really helps,” she said.

Moreover, Finley says that as a black woman, she feels spas don’t generally cater to the needs of diverse communities.

She gives the example of having to bring her own shampoo and conditioner to spas, because what they provide isn’t moisturising enough for her hair. Makeup services also often don’t offer colours that work for her skin tone.

“It’s hard to understand: they want me as a customer, and yet they're not demonstrating that,” she explained.

“These are little things, but little things add up to something big. If companies want to tap into and serve these lucrative markets, we need to take the next step and have people of colour in leadership roles where they’re in a position to make changes and decisions.”

Integrative wellnessFinley proposed that COVID-19 has underlined the need to embrace integrative medicine, because it addresses the whole person – including their body, mind and spirit – which could help address inequality within wellness.

The integrative model holds that a person’s ethnicity, environment, emotions, family structure, and lifestyle (whether access to exercise or healthy food) have a huge impact on their health.

She also believes wellness professionals and doctors should be trained in and practice cultural humility. Meaning they’re not only taught about other cultures, but also how to practice self-reflection and apply a self-critique to their own implicit biases and how that impacts their behaviour.

“Working on cultural humility is crucial in the wellness space because there’s just not enough diversity among providers yet, “ she explains.

“For instance, dieticians and nutritionists are overwhelmingly not from communities of colour. But practitioners can take better care of diverse and vulnerable populations if they practice cultural humility in addition to cultural competency.”

Finley feels that in order to bridge the health/wellness inequality gap, the industry also needs to help educate underserved populations to become health-literate and aware of the importance of prevention.

Different concepts of wellness

In general, she says she has found that communities of colour embrace a more integrative concept of health – not just traditional medicine, but also a greater openness to natural and alternative approaches.

She told McGroarty that black communities’ concept of wellness in particular, very often has ‘spirituality at the centre’.

However, she highlighted that the narrative surrounding wellness needs to change for these communities, in order for them to embrace it.

More people of colour would explore wellness if they didn’t assume it was a luxury, but instead saw it as an important way of taking care of themselves with self-care practices.

COVID-19 and the wellness marketIn Finley’s opinion, COVID-19 has made wellness a stronger market and something that’s become central to more people’s lives, especially because more people are working from home.

She believes this means people aren’t turning off from work, which could lead to more stress.

“People may need to reinvent new approaches to achieve work-life balance and self-care is going to be needed so much more.”

Finley believes that wellness offers a solution to help people cope with common impacts on wellbeing from the pandemic, in particular because it's specialised to help anxiety and improve sleep and mental wellbeing.

“COVID-19 may be unleashing so much uncertainty, but the need for “more wellness” in our future seems quite certain,” she concluded.

To read the whole interview and hear why Finley firmly believes dance is a crucial wellness practice, visit the GWI website later this week.

Dr Nicola Finley, doctor and integrative medicine practitioner at Canyon Ranch, Tucson, spoke with GWI’s VP of research and forecasting, Beth McGroarty, for the latest instalment of the PositivelyWell Q&A series.
SAB,CPW,CAS,PHR
2020/THUMB346064_917340_246881.jpg

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The Leisure Database Company (TLDB) has revealed its State of the Fitness Industry Report UK
The Gym Group’s (TGG) plans and profit forecasts were presented to analysts and investors during
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Innovatise UK Ltd
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1 - 20 of 12,213
HCM Magazine
Tech
Each health club has its own unique challenges, but the right tech solution can make all the difference. In the first of a two-part series, specialists share how they’ve solved specific issues
HCM Magazine
Editor's letter
Having a portfolio of more than 1,000 health club locations is the aim of ambitious operators, with this elite category growing fast, creating new dynamics in the market
HCM Magazine
Research
Bryce Hastings, head of research at Les Mills, explains the latest research into exercise motivation, giving tips on how to engage hard-to-reach members
HCM Magazine
Q&A
Social media influencers cause harm by raising unrealistic expectations of physical perfection, as Andrea Dearden explains
HCM Magazine
Write to reply
Fuel the debate about issues and opportunities across the industry. We’d love to hear from you – [email protected]
HCM Magazine
Interview
The fitness sector has an unprecedented opportunity to become a credible partner in ensuring the health and wellbeing of the nation, says Mosaic Group MD and new chair of the UK Active Membership Council. He talks to Kate Cracknell
HCM Magazine
Annual report
In April, Deloitte and Europe Active published the ninth edition of their yearly European Health and Fitness Market Report, as Karsten Hollasch explains
HCM Magazine
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In the wake of the pandemic, is the time ripe to change the language around the role of exercise professionals, and gain greater trust from the healthcare sector?
HCM magazine
Being physically active can heal damage caused by diabetes, enabling the activation of a natural system that grows new blood vessels, according to research in the US
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Featured supplier news: ACTIV partners with Fisikal to deliver custom branded member experience
ACTIV, a gym chain in Riyadh, Saudi Arabia, which operates separate gyms for men and women, has partnered with digital management solution expert Fisikal to create a custom branded experience for its members.
Featured operator news
Featured operator news: New partnership delivers swimming support to children with disabilities
A new partnership has been launched to provide inclusive swimming for children with mobility, visual and hearing disabilities.
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Featured operator news: Serco Leisure wins 10-year Mansfield contract
Following a competitive tendering process, Serco Leisure and its partner More Leisure Community Trust Limited (MLCT) have been awarded a 10-year contract by Mansfield District Council to operate three centres in the town, starting 1 May 2022.
Video Gallery
Mindbody, Inc
Total Vibration Solutions / Floors 4 Gyms / TVS Sports Surfaces
Sport Alliance GmbH
Company profiles
Company profile: Serco Leisure
Serco Leisure Operating Limited is one of the UK’s leading national operators of leisure centres, ...
Company profiles
Company profile: InBody UK
InBody provides products that are accurate, medically rated holding a CE mark and certified to ...
Supplier Showcases
Supplier showcase - Pulse Fitness: trusted partner
Catalogue Gallery
Click on a catalogue to view it online
Directory
Whole body cryotherapy
Art of Cryo: Whole body cryotherapy
Spa software
SpaBooker: Spa software
Fitness equipment
A Panatta Sport Srl: Fitness equipment
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Management software
Premier Software Solutions: Management software
Wearable technology solutions
MyZone: Wearable technology solutions
Architects/designers
Zynk Design Consultants: Architects/designers
Salt therapy products
Himalayan Source: Salt therapy products
Lockers/interior design
Safe Space Lockers Ltd: Lockers/interior design
trade associations
International SPA Association - iSPA: trade associations
Property & Tenders
Pendine Sands, Carmarthenshire
Carmarthenshire County Council
Property & Tenders
Runcorn
Halton Borough Council
Property & Tenders
Diary dates
15-16 Jun 2022
ExCeL London, London, United Kingdom
Diary dates
30-30 Jun 2022
The ICC, Birmingham, Birmingham , United Kingdom
Diary dates
12-13 Sep 2022
Wyndham Lake Buena Vista Disney Springs® Resort, Lake Buena Vista, United States
Diary dates
25-28 Oct 2022
Messe Stuttgart, Germany
Diary dates
25-28 Oct 2022
Ibiza, Ibiza, Spain
Diary dates
01-07 Dec 2022
tbc, Dunedin, New Zealand
Diary dates
17-18 Mar 2023
Tobacco Dock, London, United Kingdom
Diary dates
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