GET HCM
magazine
Sign up for the FREE digital edition of HCM magazine and also get the HCM ezine and breaking news email alerts.
Not right now, thanksclose this window I've already subscribed!
Follow Health Club Management on Twitter Like Health Club Management on Facebook Join the discussion with Health Club Management on LinkedIn
FITNESS, HEALTH, WELLNESS

features

ukactive: A new age

The 2017 ukactive Flame Awards and conference brought key industry players together. CEO Steven Ward shares the event’s main take-home messages

By Steven Ward, ukactive | Published in Health Club Management 2017 issue 8
The industry must create a world class workforce / SHUTTERSTOCK.COM
The industry must create a world class workforce / SHUTTERSTOCK.COM
Where once we competed with the local leisure centre, today we must contend with start-ups scattered across the globe

For a sector that has so much to reflect on given its sizeable growth in the past decade, perhaps the most pleasing aspect of the 2017 Flame Awards and Conference was the unanimous focus on the future.

Thanks largely to the 800 sector leaders who were in the room, we’ve created a thriving industry that has gone from a niche lifestyle sector to a £7.7bn behemoth acknowledged by the government as being integral to the future health of our nation and economy.

We’re seeing a global confluence of technology, health, fashion, music and social media around physical activity, presenting unprecedented opportunities for growth.

But this is far from a fait accompli. There remain key challenges that we must all overcome if we’re to truly turn the tide of inactivity, and there were several key learnings from Flame on areas in which we must move forward at greater pace:

Tear up the rulebook
Huge opportunities are within our reach, but the ability to seize them will require new ways of thinking. We have to adopt an open mindset, embrace new ideas and be dedicated to disruption if we are to really thrive and flourish in a fast-changing market.

Embracing big data
Meaningful data – once our biggest weakness – is fast becoming one of our biggest strengths. Sharing of data and insight is the bedrock of a successful mature industry and an area where greater commitment will reap even greater rewards. Innovations like the DataHub offer us greater insight than ever, meaning we can mine data from more than 250 million customer visits to identify the trends and behaviours shaping our sector.

A wiser workforce
To make the most of these opportunities, we need to stimulate a world-class workforce of forward-thinking individuals. As a result, we’re developing a stream of new learning and development programmes hand-in-hand with CIMSPA for all levels of staff to nurture the very best talent, informed by the insights we’ve gained from the Future Leaders programme. Ignite was the start of this, but we’re greatly accelerating these opportunities, with more announcements to come shortly.

Thinking global
The rules of engagement in our sector have been flipped on their head. Where once we competed with the local leisure centre, today we must contend with start-ups that are scattered across the globe.

We are now playing an international game and we can only win by adjusting accordingly. That means looking abroad for inspiration and innovation, but also being ambitious and migrating what we do onto the world stage.

Be bolder
Our sector’s future will be determined by how bold we are willing to be in our thinking. Imagine aggregating current exercise referral systems into one comprehensive national therapy service – a true preventative frontline for the NHS – treating over 500,000 patients with physical activity. Imagine a global ActiveLab network of physical activity innovators attracting billions in private investment back into our sector. Imagine taking our vital place as the backbone of Sport England’s national strategy for an Active Nation.

These are things we can and must do. With an open mindset, collaborative working and a healthy dose of ambition, these are things we will do.

Sign up here to get HCM's weekly ezine and every issue of HCM magazine free on digital.
Online ticketing functionality is used for outdoor offers like mini golf
Online ticketing functionality is used for outdoor offers like mini golf
Legend has allowed Serco to expand its activity offers beyond the gym
Legend has allowed Serco to expand its activity offers beyond the gym
https://www.leisureopportunities.co.uk/images/813193_548646.jpg
ukactive CEO Steven Ward looks at the take-home messages from the 2017 Flame Awards and Conference
Steven Ward, CEO, ukactive,Flame Awards, data,
HCM magazine
After decades of focusing on adult audiences, operators are starting to engage young people – unlocking growth opportunities while supporting the health and wellbeing of future generations
HCM magazine
The fitness industry is mourning the passing of Les Mills, a founding father of fitness, as Kath Hudson reports
HCM magazine
Software suppliers explain how AI, automation and connected digital experiences can work for the good of operators and consumers
HCM magazine
The new CEO of UK Active talks to HCM about the gym-curious and why he believes the sector can double in size by the end of the next decade
HCM magazine
As the 20th State of the Industry Report is released, LeisureDB has rebranded to Evolve, as Kath Hudson reports
HCM promotional features
Sponsored
Social fitness the missing link to member engagement, according to a new Myzone report
HCM promotional features
Sponsored
Greg Bradley looks at the shift towards strength training in gyms and advises on how operators can create the ultimate training environment
HCM promotional features
Sponsored
SnowDome Fitness has added 50 per cent more space with cutting-edge Technogym solutions
HCM promotional features
Sponsored
Third Space partnered with IndigoFitness to deliver a bespoke training space for its new club at The Whiteley
HCM promotional features
Sponsored
Find out how your gym can tap into the corporate wellness boom
HCM promotional features
Sponsored
Starpool supports Olympic champion Marcell Jacobs, says Riccardo Turri
HCM promotional features
Sponsored
David Lloyd is stepping up its commitment to women’s health as it continues to explore what fit-for-purpose looks like for the female population
HCM promotional features
Sponsored
EGYM has opened a new HQ in Paternoster Square, London and revealed a range of new launches
HCM promotional features
Latest News
The UK's four Chief Medical Officers have published a refreshed edition of  Physical activity guidelines: ...
Latest News
Places Leisure has exchanged contracts to build and operate a flagship £60m water and wellness ...
Latest News
The Republic of Ireland will become the latest market in PureGym’s expanding international portfolio, with ...
Latest News
Sophie Lawler, CEO of Total Fitness, has launched a leadership coaching business aimed at helping ...
Latest News
Anytime Fitness opened more than one club a day in 2025 and is on track ...
Latest News
The £33.9 million Leighton Leisure and Community Centre has opened in Leighton Buzzard, UK, creating ...
Latest News
YogaSix, the yoga brand owned by Xponential Fitness, has launched a heated, Pilates-inspired class called ...
Latest News
Walnuts Leisure Centre in Orpington, in the London Borough of Bromley, has reopened following a ...
Opinion
promotion
Strength training has moved from the margins to the mainstream.
Opinion: Building smarter strength spaces for today’s operators
Featured supplier news
Featured supplier news: Cornerstone Connect helps Active Blackpool tackle health inequalities
Active Blackpool is deploying Cornerstone Connect, a new digital interface allowing disparate information from multiple systems to be aggregated into one dataset, to support its focus on reducing health inequalities and improving healthy life expectancy.
Featured supplier news
Featured supplier news: CoverMe extends matching service to personal training, rewriting how members and personal trainers connect
CoverMe, the global leader in fitness workforce management, today launches CoverMe PT, an on-demand personal training platform that connects the right personal trainer to the right client in under 10 seconds.
Company profiles
Company profile: Fitbench
Fitbench creates modular training solutions designed to support efficient, high-quality workouts in a wide range ...
Company profiles
Company profile: Pure Energy Music
Pure Energy Music is a specialist music service built specifically for the fitness industry. Our ...
Supplier Showcases
Supplier Showcase - From nightclub to health club
Supplier Showcases
Supplier Showcase - Future-proofing
Catalogue Gallery
Click on a catalogue to view it online
Featured press releases
Alliance Leisure Services (Design, Build and Fund) press release: Studio transformation completed at Burscough Wellbeing and Leisure Hub
Alliance Leisure are proud to have supported West Lancashire Borough Council to deliver a £300,000 studio transformation project at Burscough Wellbeing and Leisure Hub, creating a dedicated group exercise space designed to meet growing demand for fitness
Featured press releases
Pure Energy Music press release: Could you be the last one standing? The new 3½-minute fitness challenge everyone's talking about
#HoldThatBody is a new 3½-minute fitness challenge inviting people everywhere to put their strength, determination and staying power to the test. All you need is a squat or a press- up, one specially engineered soundtrack and the determination not to give up.
Directory
Lockers
Crown Sports Lockers: Lockers
Water experiences and hydrotherapy solutions
Aquaform s.r.l.: Water experiences and hydrotherapy solutions
Fitness tracking platform
SpiviTech: Fitness tracking platform
Hot tubs
MSpa International Ltd: Hot tubs
Spa and beauty equipment
Living Earth Crafts: Spa and beauty equipment
Industrial washing machines
Miele Company Limited: Industrial washing machines
Property & Tenders
Stratford, East London.
Lee Valley Regional Park Authority
Property & Tenders
Y Felinheli, LL56 4QN
Newmark
Property & Tenders
Diary dates
21-24 Sep 2026
The Langham Huntington Pasadena , Pasadena, United States
Diary dates
06-08 Oct 2026
Messe Stuttgart, Stuttgart, Germany
Diary dates
22-22 Oct 2026
QEII Conference Centre, London,
Diary dates
26-29 Oct 2027
Koelnmesse Exhibition Centre, Cologne, Germany
Diary dates

features

ukactive: A new age

The 2017 ukactive Flame Awards and conference brought key industry players together. CEO Steven Ward shares the event’s main take-home messages

By Steven Ward, ukactive | Published in Health Club Management 2017 issue 8
The industry must create a world class workforce / SHUTTERSTOCK.COM
The industry must create a world class workforce / SHUTTERSTOCK.COM
Where once we competed with the local leisure centre, today we must contend with start-ups scattered across the globe

For a sector that has so much to reflect on given its sizeable growth in the past decade, perhaps the most pleasing aspect of the 2017 Flame Awards and Conference was the unanimous focus on the future.

Thanks largely to the 800 sector leaders who were in the room, we’ve created a thriving industry that has gone from a niche lifestyle sector to a £7.7bn behemoth acknowledged by the government as being integral to the future health of our nation and economy.

We’re seeing a global confluence of technology, health, fashion, music and social media around physical activity, presenting unprecedented opportunities for growth.

But this is far from a fait accompli. There remain key challenges that we must all overcome if we’re to truly turn the tide of inactivity, and there were several key learnings from Flame on areas in which we must move forward at greater pace:

Tear up the rulebook
Huge opportunities are within our reach, but the ability to seize them will require new ways of thinking. We have to adopt an open mindset, embrace new ideas and be dedicated to disruption if we are to really thrive and flourish in a fast-changing market.

Embracing big data
Meaningful data – once our biggest weakness – is fast becoming one of our biggest strengths. Sharing of data and insight is the bedrock of a successful mature industry and an area where greater commitment will reap even greater rewards. Innovations like the DataHub offer us greater insight than ever, meaning we can mine data from more than 250 million customer visits to identify the trends and behaviours shaping our sector.

A wiser workforce
To make the most of these opportunities, we need to stimulate a world-class workforce of forward-thinking individuals. As a result, we’re developing a stream of new learning and development programmes hand-in-hand with CIMSPA for all levels of staff to nurture the very best talent, informed by the insights we’ve gained from the Future Leaders programme. Ignite was the start of this, but we’re greatly accelerating these opportunities, with more announcements to come shortly.

Thinking global
The rules of engagement in our sector have been flipped on their head. Where once we competed with the local leisure centre, today we must contend with start-ups that are scattered across the globe.

We are now playing an international game and we can only win by adjusting accordingly. That means looking abroad for inspiration and innovation, but also being ambitious and migrating what we do onto the world stage.

Be bolder
Our sector’s future will be determined by how bold we are willing to be in our thinking. Imagine aggregating current exercise referral systems into one comprehensive national therapy service – a true preventative frontline for the NHS – treating over 500,000 patients with physical activity. Imagine a global ActiveLab network of physical activity innovators attracting billions in private investment back into our sector. Imagine taking our vital place as the backbone of Sport England’s national strategy for an Active Nation.

These are things we can and must do. With an open mindset, collaborative working and a healthy dose of ambition, these are things we will do.

Sign up here to get HCM's weekly ezine and every issue of HCM magazine free on digital.
Online ticketing functionality is used for outdoor offers like mini golf
Online ticketing functionality is used for outdoor offers like mini golf
Legend has allowed Serco to expand its activity offers beyond the gym
Legend has allowed Serco to expand its activity offers beyond the gym
https://www.leisureopportunities.co.uk/images/813193_548646.jpg
ukactive CEO Steven Ward looks at the take-home messages from the 2017 Flame Awards and Conference
Steven Ward, CEO, ukactive,Flame Awards, data,
Latest News
The UK's four Chief Medical Officers have published a refreshed edition of  Physical activity guidelines: ...
Latest News
Places Leisure has exchanged contracts to build and operate a flagship £60m water and wellness ...
Latest News
The Republic of Ireland will become the latest market in PureGym’s expanding international portfolio, with ...
Latest News
Sophie Lawler, CEO of Total Fitness, has launched a leadership coaching business aimed at helping ...
Latest News
Anytime Fitness opened more than one club a day in 2025 and is on track ...
Latest News
The £33.9 million Leighton Leisure and Community Centre has opened in Leighton Buzzard, UK, creating ...
Latest News
YogaSix, the yoga brand owned by Xponential Fitness, has launched a heated, Pilates-inspired class called ...
Latest News
Walnuts Leisure Centre in Orpington, in the London Borough of Bromley, has reopened following a ...
Latest News
The Gym Group, has announced that it's sustained positive trading momentum has continued through the ...
Latest News
Hyrox has announced it will be working with a second charity in the upcoming season ...
Latest News
US low-cost operator, Amped Fitness, has launched a flagship location in Texas, debuting its multi-sensory ...
Opinion
promotion
Strength training has moved from the margins to the mainstream.
Opinion: Building smarter strength spaces for today’s operators
Featured supplier news
Featured supplier news: Cornerstone Connect helps Active Blackpool tackle health inequalities
Active Blackpool is deploying Cornerstone Connect, a new digital interface allowing disparate information from multiple systems to be aggregated into one dataset, to support its focus on reducing health inequalities and improving healthy life expectancy.
Featured supplier news
Featured supplier news: CoverMe extends matching service to personal training, rewriting how members and personal trainers connect
CoverMe, the global leader in fitness workforce management, today launches CoverMe PT, an on-demand personal training platform that connects the right personal trainer to the right client in under 10 seconds.
Company profiles
Company profile: Fitbench
Fitbench creates modular training solutions designed to support efficient, high-quality workouts in a wide range ...
Company profiles
Company profile: Pure Energy Music
Pure Energy Music is a specialist music service built specifically for the fitness industry. Our ...
Supplier Showcases
Supplier Showcase - From nightclub to health club
Supplier Showcases
Supplier Showcase - Future-proofing
Catalogue Gallery
Click on a catalogue to view it online
Featured press releases
Alliance Leisure Services (Design, Build and Fund) press release: Studio transformation completed at Burscough Wellbeing and Leisure Hub
Alliance Leisure are proud to have supported West Lancashire Borough Council to deliver a £300,000 studio transformation project at Burscough Wellbeing and Leisure Hub, creating a dedicated group exercise space designed to meet growing demand for fitness
Featured press releases
Pure Energy Music press release: Could you be the last one standing? The new 3½-minute fitness challenge everyone's talking about
#HoldThatBody is a new 3½-minute fitness challenge inviting people everywhere to put their strength, determination and staying power to the test. All you need is a squat or a press- up, one specially engineered soundtrack and the determination not to give up.
Directory
Lockers
Crown Sports Lockers: Lockers
Water experiences and hydrotherapy solutions
Aquaform s.r.l.: Water experiences and hydrotherapy solutions
Fitness tracking platform
SpiviTech: Fitness tracking platform
Hot tubs
MSpa International Ltd: Hot tubs
Spa and beauty equipment
Living Earth Crafts: Spa and beauty equipment
Industrial washing machines
Miele Company Limited: Industrial washing machines
Property & Tenders
Stratford, East London.
Lee Valley Regional Park Authority
Property & Tenders
Y Felinheli, LL56 4QN
Newmark
Property & Tenders
Diary dates
21-24 Sep 2026
The Langham Huntington Pasadena , Pasadena, United States
Diary dates
06-08 Oct 2026
Messe Stuttgart, Stuttgart, Germany
Diary dates
22-22 Oct 2026
QEII Conference Centre, London,
Diary dates
26-29 Oct 2027
Koelnmesse Exhibition Centre, Cologne, Germany
Diary dates
Search news, features & products:
Find a supplier:
Partner sites