Latest
issue
GET HCM
magazine
Sign up for the FREE digital edition of HCM magazine and also get the HCM ezine and breaking news email alerts.
Not right now, thanksclose this window I've already subscribed!
Nespresso Professional UK
Nespresso Professional UK
Nespresso Professional UK
Follow Health Club Management on Twitter Like Health Club Management on Facebook Join the discussion with Health Club Management on LinkedIn
FITNESS, HEALTH, WELLNESS

Latest news

Increasing staff productivity with technology

The role of technology is to free staff from non-therapeutic areas of the spa so they can spend more time focusing on the well-being of their guests
– Frank Pitsikalis

As spas reopen after more than a year of fluctuating restrictions, spa operators face a new challenge.

“Reopening is bittersweet,” says Frank Pitsikalis, founder and CEO of ResortSuite, a guest-centric hospitality management solutions company.

“Spas can now return to caring for their guests – but staff shortages, which are more acute post-COVID, have reduced the number of guests a spa can serve."

ResortSuite's WEB and MOBILE modules relieve workloads by empowering guests to self-discover and customise their own ideal stay.

Guests are encouraged to book their own rooms, spa treatments, fitness classes, activities, golf tee times and dining reservations.

ResortSuite MOBILE frees the staff from administrative tasks further by allowing guests to complete their own check-in and health questionnaires, receive digital keys, book reservations and view their itineraries with real-time updates.

ResortSuite’s fully integrated hospitality software solutions allow properties to operate with less staff in administrative roles.

Modules like ResortSuite’s SPA software also automate labour-intensive tasks like recipe-level inventory management, reordering, and report generation.

Integrating modules allows seamless information sharing across a property, automation of manual tasks and enhanced staff productivity.

“The role of technology is to free staff from non-therapeutic areas of the spa so they can spend more time focusing on the well-being of their guests,” says Pitsikalis.

“By incorporating web and mobile technologies with an integrated solution, spas with reduced staffing can continue to operate while providing guests an exceptional level of service.”

Request a demonstration at ResortSuite’s official website.

Company Details
ResortSuite
Integrated hospitality software for spas, clubs, resorts and hotels.
Address
171 East Liberty Street, Suite 207 Toronto, ON, M6K 3P6
Telephone
+1 416 259 0715
As spas reopen after more than a year of fluctuating restrictions, spa operators face a new challenge.
2021/THUMB348467_479665_926126.jpg
Latest News
According to a number of recent studies, semaglutide weight-loss drugs can be effective in treating ...
Latest News
German health and fitness operator, LifeFit Group, has found a new investor – Waterland Private ...
Latest News
More than 200 organisations and athletes in the UK have signed an open letter to ...
Latest News
Diversity, equity and inclusion in the European fitness industry is examined in a new report ...
Latest News
Following the success of its first site in Whitefield, Total Fitness is launching a purpose-built ...
Latest News
David Beckham and F45 Training have finally settled the breach-of-contract lawsuit around Beckham’s ambassadorial agreement ...
Latest News
Apple has previewed the upcoming watchOS 11, which has more health and fitness insights and ...
Latest News
With just a few weeks until the General Election, CIMSPA – the organisation that represents people ...
HCM promotional features
Sponsored
Technogym has helped us transform the gym into a world-class space that reflects our ethos of combining performance and community
HCM promotional features
Sponsored
We all know we need to stand more. Now an exciting new partnership between Physical and Teca Fitness expands this thinking into UK gyms and beyond
HCM promotional features
Sponsored
Sustainability in the fitness industry is coming on in leaps and bounds as more operators refurbish their gym equipment to save money and the planet
HCM promotional features
Sponsored
Life Fitness has reimagined cardio with the launch of its Symbio line which has been designed with advanced biomechanics and offers deep levels of customisation
HCM promotional features
Sponsored
At the heart of the Sydney Swans new headquarters in Australia is an elite player-focused training facility by strength equipment specialist BLK BOX
HCM promotional features
Sponsored
Coaching workshops from Keith Smith and Adam Daniel have been designed to empower your team and transform your service
HCM promotional features
Sponsored
GymNation is pioneering the future of fitness with software specialist Perfect Gym providing a scalable tech platform to power and sustain its growth
HCM promotional features
Sponsored
D2F had updated its brand styling to keep pace with business growth. MD, John Lofting and operations director, Matt Aynsley, explain the rationale
HCM promotional features
Sponsored
The partnership between PureGym and Belfast-based supplier BLK BOX is transforming the gym floor
HCM promotional features
HCM magazine
As more trans women, trans men and non-binary people join health clubs, it’s time to work out a system where everyone feels included, protected and safe in the locker room. Kath Hudson reports
HCM magazine
When retailer, the €11 billion-a-year Colruyt Group, decided to get into the health club market, the plan was to fully integrate its entire business using customer insight data. The results are remarkable
HCM magazine
Fuel the debate about issues across the industry and share your ideas and experiences. We’d love to hear from you: [email protected]
HCM magazine
AI has the potential to support people in making healthy lifestyle changes if its algorithms can be updated to understand the different stages of motivation, as Jodi Heckel reports
HCM magazine
It’s time to start the conversation about pelvic health. It’s not just menopausal women who have challenges: young women and men can also experience issues they’re too embarrassed to discuss or seek help for, as Kath Hudson reports
Featured supplier news
Featured supplier news: CoverMe Fitness launches in Australian market
CoverMe Fitness, the studio management app for the fitness industry, has launched in Australia, with industry veteran Tony Zonato as managing director for the region.
Featured supplier news
Featured supplier news: Elevate announces new aquatics and active kids theatres for 2024 event
The Royal Life Saving Society UK (RLSS UK), the Swimming Teachers Association (STA), and Swim England have teamed up to sponsor an aquatic theatre at Elevate 2024.
Company profiles
Company profile: Panatta Srl
Panatta's mission is to create machines that are aesthetically pleasing, functional and competitive in price ...
Company profiles
Company profile: CoverMe Ltd
CoverMe Fitness, an app for seamless, on-demand management and cover solutions for sports and fitness ...
Supplier Showcases
Supplier showcase - Safe Space: Delivering the vision
Catalogue Gallery
Click on a catalogue to view it online
Featured press releases
 press release: Future Fit renews partnership with GGFit
We are proud to announce our renewed partnership with GGFit, a leader in helping clubs enhance member retention since 2008.
Featured press releases
GymKit UK press release: Peak Pilates UK earns 10 CIMSPA CPD points for FitCore™ group reformer speciality education programme
Peak Pilates, a leader in high-quality Pilates education and equipment, is proud to announce that their FitCore™ Education Programme has received the CIMSPA endorsement in the UK, earning a perfect 10 Continuing Professional Development (CPD) points.
Directory
Snowroom
TechnoAlpin SpA: Snowroom
salt therapy products
Saltability: salt therapy products
Spa software
SpaBooker: Spa software
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Lockers
Fitlockers: Lockers
Cryotherapy
Art of Cryo: Cryotherapy
Property & Tenders
Cleveland Lakes, Wiltshire and Gloucestershire
Cotswold Lakes Trust
Property & Tenders
Loughton, IG10
Knight Frank
Property & Tenders
Diary dates
03-05 Sep 2024
IMPACT Exhibition Center, Bangkok, Thailand
Diary dates
08-10 Sep 2024
Wyndham® Lake Buena Vista Disney Springs™ Resort, Lake Buena Vista, United States
Diary dates
19-19 Sep 2024
The Salil Hotel Riverside - Bangkok, Bangkok 10120, Thailand
Diary dates
20-22 Sep 2024
Locations worldwide,
Diary dates
01-04 Oct 2024
REVĪVŌ Wellness Resort Nusa Dua Bali, Kabupaten Badung, Indonesia
Diary dates
09-13 Oct 2024
Soneva Fushi, Maldives
Diary dates
10 Oct 2024
QEII Conference Centre, London,
Diary dates
22-25 Oct 2024
Messe Stuttgart, Germany
Diary dates
24-24 Oct 2024
QEII Conference Centre, London, United Kingdom
Diary dates
04-07 Nov 2024
In person, St Andrews, United Kingdom
Diary dates
04-06 Feb 2025
Coventry Building Society Arena, Coventry, United Kingdom
Diary dates
11-13 Feb 2025
Fairmont Riyadh , Saudi Arabia
Diary dates
10-13 Apr 2025
Exhibition Centre , Cologne, Germany
Diary dates
07-07 Jun 2025
Worldwide, Various,
Diary dates
28-31 Oct 2025
Koelnmesse, Cologne, Germany
Diary dates

Latest news

Increasing staff productivity with technology

The role of technology is to free staff from non-therapeutic areas of the spa so they can spend more time focusing on the well-being of their guests
– Frank Pitsikalis

As spas reopen after more than a year of fluctuating restrictions, spa operators face a new challenge.

“Reopening is bittersweet,” says Frank Pitsikalis, founder and CEO of ResortSuite, a guest-centric hospitality management solutions company.

“Spas can now return to caring for their guests – but staff shortages, which are more acute post-COVID, have reduced the number of guests a spa can serve."

ResortSuite's WEB and MOBILE modules relieve workloads by empowering guests to self-discover and customise their own ideal stay.

Guests are encouraged to book their own rooms, spa treatments, fitness classes, activities, golf tee times and dining reservations.

ResortSuite MOBILE frees the staff from administrative tasks further by allowing guests to complete their own check-in and health questionnaires, receive digital keys, book reservations and view their itineraries with real-time updates.

ResortSuite’s fully integrated hospitality software solutions allow properties to operate with less staff in administrative roles.

Modules like ResortSuite’s SPA software also automate labour-intensive tasks like recipe-level inventory management, reordering, and report generation.

Integrating modules allows seamless information sharing across a property, automation of manual tasks and enhanced staff productivity.

“The role of technology is to free staff from non-therapeutic areas of the spa so they can spend more time focusing on the well-being of their guests,” says Pitsikalis.

“By incorporating web and mobile technologies with an integrated solution, spas with reduced staffing can continue to operate while providing guests an exceptional level of service.”

Request a demonstration at ResortSuite’s official website.

Company Details
ResortSuite
Integrated hospitality software for spas, clubs, resorts and hotels.
Address
171 East Liberty Street, Suite 207 Toronto, ON, M6K 3P6
Telephone
+1 416 259 0715
As spas reopen after more than a year of fluctuating restrictions, spa operators face a new challenge.
2021/THUMB348467_479665_926126.jpg

Latest news

According to a number of recent studies, semaglutide weight-loss drugs can be effective in treating
German health and fitness operator, LifeFit Group, has found a new investor – Waterland Private
More than 200 organisations and athletes in the UK have signed an open letter to
Diversity, equity and inclusion in the European fitness industry is examined in a new report
Following the success of its first site in Whitefield, Total Fitness is launching a purpose-built
David Beckham and F45 Training have finally settled the breach-of-contract lawsuit around Beckham’s ambassadorial agreement
Innovatise UK Ltd
Innovatise UK Ltd
CoverMe Fitness, the studio management app for the fitness industry, has launched in Australia, with
Apple has previewed the upcoming watchOS 11, which has more health and fitness insights and
With just a few weeks until the General Election, CIMSPA – the organisation that represents people
Co-founders of specialist gym and fitness wear company, WIT Fitness, have returned to the brand
Basic-Fit has signed an agreement to sell five Holmes Place clubs it acquired as part
The UK health and fitness is performing well, especially the private sector, with member numbers,
David Lloyd Leisure has opened the doors of Madrid country club, La Finca, which it
Alliance Leisure
Alliance Leisure
RLSS UK, STA and Swim England are joining forces to bring Aquatics to Elevate 2024
Leisure development specialist, Alliance Leisure, has appointed industry veteran, David Stalker, as advisor to the
According to new research from Ernst & Young, the gap between female and male engagement
Justin Musgrove, CEO of Fitness First UK, has made another tactical move, launching three Les
High-end country club operator, Life Time Group Holdings, has closed a US$40 million sale and
In the latest edition of HCM magazine, Mark Tweedie talks about his hopes for the
The Active Czech Foundation hosted its first annual Active Czech Conference earlier this month, in
Global Wellness Summit
Global Wellness Summit
The passion for fitness and bodybuilding reached new heights at the Panatta stands during RiminiWellness
Planet Fitness is refinancing and taking on securitised debt under its existing securitised financing facility.
The US health and fitness industry is worth US$22.4 billion to the nation’s economy, according
1 - 20 of 12,300
HCM promotional features
Sponsored
Technogym has helped us transform the gym into a world-class space that reflects our ethos of combining performance and community
HCM promotional features
Sponsored
We all know we need to stand more. Now an exciting new partnership between Physical and Teca Fitness expands this thinking into UK gyms and beyond
HCM promotional features
Sponsored
Sustainability in the fitness industry is coming on in leaps and bounds as more operators refurbish their gym equipment to save money and the planet
HCM promotional features
Sponsored
Life Fitness has reimagined cardio with the launch of its Symbio line which has been designed with advanced biomechanics and offers deep levels of customisation
HCM promotional features
Sponsored
At the heart of the Sydney Swans new headquarters in Australia is an elite player-focused training facility by strength equipment specialist BLK BOX
HCM promotional features
Sponsored
Coaching workshops from Keith Smith and Adam Daniel have been designed to empower your team and transform your service
HCM promotional features
Sponsored
GymNation is pioneering the future of fitness with software specialist Perfect Gym providing a scalable tech platform to power and sustain its growth
HCM promotional features
Sponsored
D2F had updated its brand styling to keep pace with business growth. MD, John Lofting and operations director, Matt Aynsley, explain the rationale
HCM promotional features
Sponsored
The partnership between PureGym and Belfast-based supplier BLK BOX is transforming the gym floor
HCM promotional features
HCM magazine
As more trans women, trans men and non-binary people join health clubs, it’s time to work out a system where everyone feels included, protected and safe in the locker room. Kath Hudson reports
HCM magazine
When retailer, the €11 billion-a-year Colruyt Group, decided to get into the health club market, the plan was to fully integrate its entire business using customer insight data. The results are remarkable
HCM magazine
Fuel the debate about issues across the industry and share your ideas and experiences. We’d love to hear from you: [email protected]
HCM magazine
AI has the potential to support people in making healthy lifestyle changes if its algorithms can be updated to understand the different stages of motivation, as Jodi Heckel reports
HCM magazine
It’s time to start the conversation about pelvic health. It’s not just menopausal women who have challenges: young women and men can also experience issues they’re too embarrassed to discuss or seek help for, as Kath Hudson reports
HCM magazine
HCM People

Mark Tweedie

Associate, Miova
I’d love to see a national wellness service working hand in glove with NHS primary care
HCM magazine
From payments to virtual classes, software integrations can take your operation to the next level. Providers tell us about their most in-demand offerings
HCM magazine
Our fitness brand is something we can place centrally, finding opportunities for our brands to work together
HCM magazine
HCM People

Mariah Rooney

Founder, Trauma Informed Weight Lifting
When people experience early life trauma it impacts their bodies and nervous systems. I became curious about how lifting weights could help them have the experience of strength
HCM magazine
New research from UCLA Health looked at the impact of Kundalini yoga on memory and found a significant impact, finds Megan Whitby
HCM magazine
Steph Eaves looks at how health assessment devices are evolving to keep up with industry trends
HCM magazine
Featured supplier news
Featured supplier news: CoverMe Fitness launches in Australian market
CoverMe Fitness, the studio management app for the fitness industry, has launched in Australia, with industry veteran Tony Zonato as managing director for the region.
Featured supplier news
Featured supplier news: Elevate announces new aquatics and active kids theatres for 2024 event
The Royal Life Saving Society UK (RLSS UK), the Swimming Teachers Association (STA), and Swim England have teamed up to sponsor an aquatic theatre at Elevate 2024.
Company profiles
Company profile: Panatta Srl
Panatta's mission is to create machines that are aesthetically pleasing, functional and competitive in price ...
Company profiles
Company profile: CoverMe Ltd
CoverMe Fitness, an app for seamless, on-demand management and cover solutions for sports and fitness ...
Supplier Showcases
Supplier showcase - Safe Space: Delivering the vision
Catalogue Gallery
Click on a catalogue to view it online
Featured press releases
 press release: Future Fit renews partnership with GGFit
We are proud to announce our renewed partnership with GGFit, a leader in helping clubs enhance member retention since 2008.
Featured press releases
GymKit UK press release: Peak Pilates UK earns 10 CIMSPA CPD points for FitCore™ group reformer speciality education programme
Peak Pilates, a leader in high-quality Pilates education and equipment, is proud to announce that their FitCore™ Education Programme has received the CIMSPA endorsement in the UK, earning a perfect 10 Continuing Professional Development (CPD) points.
Directory
Snowroom
TechnoAlpin SpA: Snowroom
salt therapy products
Saltability: salt therapy products
Spa software
SpaBooker: Spa software
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Lockers
Fitlockers: Lockers
Cryotherapy
Art of Cryo: Cryotherapy
Property & Tenders
Cleveland Lakes, Wiltshire and Gloucestershire
Cotswold Lakes Trust
Property & Tenders
Loughton, IG10
Knight Frank
Property & Tenders
Diary dates
03-05 Sep 2024
IMPACT Exhibition Center, Bangkok, Thailand
Diary dates
08-10 Sep 2024
Wyndham® Lake Buena Vista Disney Springs™ Resort, Lake Buena Vista, United States
Diary dates
19-19 Sep 2024
The Salil Hotel Riverside - Bangkok, Bangkok 10120, Thailand
Diary dates
20-22 Sep 2024
Locations worldwide,
Diary dates
01-04 Oct 2024
REVĪVŌ Wellness Resort Nusa Dua Bali, Kabupaten Badung, Indonesia
Diary dates
09-13 Oct 2024
Soneva Fushi, Maldives
Diary dates
10 Oct 2024
QEII Conference Centre, London,
Diary dates
22-25 Oct 2024
Messe Stuttgart, Germany
Diary dates
24-24 Oct 2024
QEII Conference Centre, London, United Kingdom
Diary dates
04-07 Nov 2024
In person, St Andrews, United Kingdom
Diary dates
04-06 Feb 2025
Coventry Building Society Arena, Coventry, United Kingdom
Diary dates
11-13 Feb 2025
Fairmont Riyadh , Saudi Arabia
Diary dates
10-13 Apr 2025
Exhibition Centre , Cologne, Germany
Diary dates
07-07 Jun 2025
Worldwide, Various,
Diary dates
28-31 Oct 2025
Koelnmesse, Cologne, Germany
Diary dates
Search news, features & products:
Find a supplier:
Nespresso Professional UK
Nespresso Professional UK
Partner sites