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UNITING THE WORLD OF FITNESS
Health Club Management

Health Club Management

Health Club Management magazine

2015 issue 7
Health Club Management 2015 issue 7
On the cover: Laura Trott
The Olympic gold medallist on a sporting career that started on a trampoline
3. Editor’s letter: The power of positivity
Operators must harness the power of positive feedback to enhance their services, facilities and brands
8. People profiles: Laura Trott
The cyclist and Olympic gold medallist believes elite sport can enthuse the general public into activity
10. People profiles: Gordon Lott
The founder of Run2Work has a mission to get a million more people running regularly by 2020
11. People profiles: Sharon Cook
Full-body wearable simulations could help leisure operators understand the challenges older people face when moving around their facilities
12. Letters: Write to reply
Technology is changing fitness, but tracking activity in isolation won’t motivate people to stay active, says David Langridge of Fitness First
14. News round-up:
Pure Gym acquires LA fitness, Asda to launch functional studio concept, Nuffield teams up with Microsoft, payasUgym appoints head of brand
24. International news:
Fitness First’s High Performance Centre in Australia, and Japanese airport to feature running track
26. IHRSA update: World leaders
The IHRSA Global 25 presents details of the leading 25 health club operators around the world
28. ukactive update: Rhetoric into Action
ukactive executive director Steven Ward outlines the organisation’s campaign to get Parliament active
29. Diary dates:
This month will see FitPro Live taking place in London, UK
30. Promotional feature: Gladstone
The ability to buy online is key for consumers – so how should membership sales be managed in this context?
32. Interview - Township Yogi:
Elle Matthews, founder of the Township Yogi Project, talks to Kate Cracknell about how the non-profit is changing lives through yoga
38. Retention: What do one million members say?
How can member feedback be gathered and used by the fitness industry to refine its offering? Jon Nasta reports
44. Boutique fitness: Paying for expertise
Ray Algar reports on the rise of the small but perfectly formed boutique fitness operations, and considers the factors behind their success
Health Club Management 2015 issue 7
On the cover: Laura Trott
The Olympic gold medallist on a sporting career that started on a trampoline
48. Payment systems: Easy does it
The easier it is to pay, the more we spend. So how is technology like online wallets and SMS payments impacting the fitness industry?
54. Heart rate training: Take it up a beat
With operators like Orangetheory Fitness putting heart rate training at the core of their offering, we ask our panel of experts where they think the new technology will take us
58. fitness-kit.net special: Heart rate training
Is it time your operation embraced heart rate training? We look at some of the exciting new products in this growing area
60. fitness-kit.net special: Functional training
What are the hot products in functional training? We round up some of the latest launches
62. Market innovation: Pick ’n’ mix
ClassPass targets those who want to cherry pick the classes they attend. Co-founder Payal Kadakia talks about its swift rise to success and expansion beyond New York
64. Promotional feature: Les Mills
Les Mills licensed facilities have 500 more members per club than the global average, says new research
66. Retention series: Retention 3.0
The future of retention is not about reacting to lost members, but about creating proactive customer care. Dr Paul Bedford reports
72. Management series: Follow the leader
According to new research by Deloitte, 86 per cent of UK organisations face leadership issues. Mark Bowden reports
74. European market report: Fitness on the rise
The European fitness market continues its strong growth, according to the latest EuropeActive/Deloitte market report for 2015
78. SIBEC UK review: Ask the experts
We report on some of the pressing issues raised during ‘Question Time’ at this year’s SIBEC UK
80. Supplier showcase:
A spotlight on projects by Precor, Wattbike and Physical Company
90. Research: The right dose
Two studies shed light on exercise guidelines, highlighting how much activity and what intensity is best
Health Club Management magazine
Health Club Management magazine 2014 issue 11
Health Club Management magazine
2014 issue 11
Health Club Management magazine
Health Club Management magazine 2014 issue 10
Health Club Management magazine
2014 issue 10
Health Club Management magazine
Health Club Management magazine 2013 issue 11
Health Club Management magazine
2013 issue 11
Health Club Management magazine
Health Club Management magazine 2013 issue 10
Health Club Management magazine
2013 issue 10
Health Club Management magazine
Health Club Management magazine 2012 issue 11
Health Club Management magazine
2012 issue 11
Health Club Management magazine
Health Club Management magazine 2012 issue 10
Health Club Management magazine
2012 issue 10
Health Club Management magazine
Health Club Management magazine 2011 issue 11
Health Club Management magazine
2011 issue 11
Health Club Management magazine
Health Club Management magazine 2011 issue 10
Health Club Management magazine
2011 issue 10
Health Club Management magazine
Health Club Management magazine 2010 issue 11
Health Club Management magazine
2010 issue 11
Health Club Management magazine
Health Club Management magazine 2010 issue 10
Health Club Management magazine
2010 issue 10
Health Club Management magazine
Health Club Management magazine 2009 issue 11
Health Club Management magazine
2009 issue 11
Health Club Management magazine
Health Club Management magazine 2009 issue 10
Health Club Management magazine
2009 issue 10
1 - 40 of 140
Latest News
Peloton has completed the merging of its commercial operations with Precor, the equipment brand it ...
Latest News
Half of UK adults aren't happy with their physical fitness levels, according to a study ...
Latest News
Temporary measures brought in to support businesses in the UK from insolvency during the pandemic ...
Latest News
Nadine Dorries has replaced Oliver Dowden as the Secretary of State for Digital, Media, Culture ...
Latest News
In a major move against the gym market, Apple has revealed a number of upgrades ...
Latest News
Physical activity professionals in England will soon be able to access free, one-to-one learning with ...
Latest News
Fitness equipment giant Nautilus has acquired VAY, a firm specialising in AI and motion technology. ...
Latest News
An award celebrating outstanding individuals in the fitness sector is to be named in honour ...
HCM Magazine
Insight
Although 46% of people identified themselves as overweight, 25% of those admitted they are not actively trying to change this
HCM Magazine
Letters
Fuel the debate about issues and opportunities across the industry. We’d love to hear from you – [email protected]
HCM Magazine
Sponsored
Andy Janes and Jamie Whisken explain the vision behind R1SE Bournemouth, and why Technogym was their choice of partner in delivering their unique fusion boutique
HCM Magazine
HCM people
This partnership with F45 is an exciting business venture for me
HCM Magazine
Statistics
How have consumers responded to the end of lockdowns? Cesar Carvalho shares some bounceback numbers with HCM
HCM Magazine
Sponsored
Les Mills is launching a new digital network called Les Mills Connect to help clubs build back better and emerge from the pandemic with a stronger business
HCM Magazine
Sponsored
Billed as the ‘2021 Experience Tour’, Egym has taken its connected gym floor experience on the road around the UK
HCM Magazine
HCM magazine
The appetite for health clubs is strong among consumers and investors – to take advantage of this, operators must figure out how to meet key challenges in operationally sustainable ways
HCM magazine
Life Fitness introduces Integrity SL, the next-generation LED console with intuitive functionality and digital connectivity
HCM magazine
HCM People

Colin Waggett

CEO, Third Space
We first started talking to KSL over two years ago, so this was not a rushed partnership
Featured supplier news
Featured supplier news: Technogym awarded “Supplier of the year” at ukactive awards 2021
The best in class of the physical activity sector have been revealed at the ukactive Awards 2021.
Featured supplier news
Featured supplier news: EMS personal training: shockingly simple
People's fitness goals are extremely diverse – ranging from an elite athlete focused on the next goal to someone who dislikes all activity due to chronic back pain.
Featured operator news
Featured operator news: Everyone Active bolsters Everyone on Demand and enters second year with five new partnerships
Everyone Active has signed a number of new deals which will see the operator strengthen its digital product offering, Everyone on Demand.
Featured operator news
Featured operator news: Being active helps Parkwood Leisure customers save the NHS £16m
Parkwood Leisure, one of the UK’s leading public leisure facilities operators, helped prevent more than 7,000 cases of stroke, dementia, depression and type 2 diabetes in 2019, saving the NHS £16 million, a new social value report has shown.
Company profiles
Company profile: Legend Club Management Systems (UK) Ltd
Legend provides the leading software solution for driving improvements in leisure operations. We deliver savings ...
Company profiles
Company profile: Crown Sports Lockers
Crown Sports Lockers has designed, crafted and fitted bespoke timber furniture for spas, hotels and ...
Supplier Showcases
Supplier showcase - Gympass
Catalogue Gallery
Click on a catalogue to view it online
Directory
Fitness equipment
Octane Fitness: Fitness equipment
Independent service & maintenance
Servicesport UK Limited: Independent service & maintenance
Exercise equipment
Pendex Fisio S.L.: Exercise equipment
Skincare
Comfort Zone - Davines S.p.A: Skincare
Red Light Therapy
 Red Light Rising: Red Light Therapy
Wearable technology solutions
MyZone: Wearable technology solutions
Hydrotherapy / spa fragrances
Kemitron GmbH: Hydrotherapy / spa fragrances
Whole body cryotherapy
Art of Cryo: Whole body cryotherapy
Lockers/interior design
Fitlockers: Lockers/interior design
Spa software
SpaBooker: Spa software
Property & Tenders
Welwyn Garden City
Welwyn Hatfield Borough Council
Property & Tenders
Newport, Shropshire
Lilleshall Sports Academy
Property & Tenders
Diary dates
21-24 Sep 2021
Messe Stuttgart, Germany
Diary dates
13-14 Oct 2021
Online,
Diary dates
01-03 Feb 2022
Coventry Building Society Arena, Coventry, United Kingdom
Diary dates
07-10 Apr 2022
Exhibition Centre , Cologne, Germany
Diary dates
15-16 Jun 2022
ExCeL London, London, United Kingdom
Diary dates
01-07 Dec 2022
tbc, Dunedin, New Zealand
Diary dates

Health Club Management magazine

2015 issue 7
Health Club Management 2015 issue 7
On the cover: Laura Trott
The Olympic gold medallist on a sporting career that started on a trampoline
3. Editor’s letter: The power of positivity
Operators must harness the power of positive feedback to enhance their services, facilities and brands
8. People profiles: Laura Trott
The cyclist and Olympic gold medallist believes elite sport can enthuse the general public into activity
10. People profiles: Gordon Lott
The founder of Run2Work has a mission to get a million more people running regularly by 2020
11. People profiles: Sharon Cook
Full-body wearable simulations could help leisure operators understand the challenges older people face when moving around their facilities
12. Letters: Write to reply
Technology is changing fitness, but tracking activity in isolation won’t motivate people to stay active, says David Langridge of Fitness First
14. News round-up:
Pure Gym acquires LA fitness, Asda to launch functional studio concept, Nuffield teams up with Microsoft, payasUgym appoints head of brand
24. International news:
Fitness First’s High Performance Centre in Australia, and Japanese airport to feature running track
26. IHRSA update: World leaders
The IHRSA Global 25 presents details of the leading 25 health club operators around the world
28. ukactive update: Rhetoric into Action
ukactive executive director Steven Ward outlines the organisation’s campaign to get Parliament active
29. Diary dates:
This month will see FitPro Live taking place in London, UK
30. Promotional feature: Gladstone
The ability to buy online is key for consumers – so how should membership sales be managed in this context?
32. Interview - Township Yogi:
Elle Matthews, founder of the Township Yogi Project, talks to Kate Cracknell about how the non-profit is changing lives through yoga
38. Retention: What do one million members say?
How can member feedback be gathered and used by the fitness industry to refine its offering? Jon Nasta reports
44. Boutique fitness: Paying for expertise
Ray Algar reports on the rise of the small but perfectly formed boutique fitness operations, and considers the factors behind their success
Health Club Management 2015 issue 7
On the cover: Laura Trott
The Olympic gold medallist on a sporting career that started on a trampoline
48. Payment systems: Easy does it
The easier it is to pay, the more we spend. So how is technology like online wallets and SMS payments impacting the fitness industry?
54. Heart rate training: Take it up a beat
With operators like Orangetheory Fitness putting heart rate training at the core of their offering, we ask our panel of experts where they think the new technology will take us
58. fitness-kit.net special: Heart rate training
Is it time your operation embraced heart rate training? We look at some of the exciting new products in this growing area
60. fitness-kit.net special: Functional training
What are the hot products in functional training? We round up some of the latest launches
62. Market innovation: Pick ’n’ mix
ClassPass targets those who want to cherry pick the classes they attend. Co-founder Payal Kadakia talks about its swift rise to success and expansion beyond New York
64. Promotional feature: Les Mills
Les Mills licensed facilities have 500 more members per club than the global average, says new research
66. Retention series: Retention 3.0
The future of retention is not about reacting to lost members, but about creating proactive customer care. Dr Paul Bedford reports
72. Management series: Follow the leader
According to new research by Deloitte, 86 per cent of UK organisations face leadership issues. Mark Bowden reports
74. European market report: Fitness on the rise
The European fitness market continues its strong growth, according to the latest EuropeActive/Deloitte market report for 2015
78. SIBEC UK review: Ask the experts
We report on some of the pressing issues raised during ‘Question Time’ at this year’s SIBEC UK
80. Supplier showcase:
A spotlight on projects by Precor, Wattbike and Physical Company
90. Research: The right dose
Two studies shed light on exercise guidelines, highlighting how much activity and what intensity is best
Health Club Management magazine
Health Club Management magazine 2014 issue 11
Health Club Management magazine
2014 issue 11
Health Club Management magazine
Health Club Management magazine 2014 issue 10
Health Club Management magazine
2014 issue 10
Health Club Management magazine
Health Club Management magazine 2013 issue 11
Health Club Management magazine
2013 issue 11
Health Club Management magazine
Health Club Management magazine 2013 issue 10
Health Club Management magazine
2013 issue 10
Health Club Management magazine
Health Club Management magazine 2012 issue 11
Health Club Management magazine
2012 issue 11
Health Club Management magazine
Health Club Management magazine 2012 issue 10
Health Club Management magazine
2012 issue 10
Health Club Management magazine
Health Club Management magazine 2011 issue 11
Health Club Management magazine
2011 issue 11
Health Club Management magazine
Health Club Management magazine 2011 issue 10
Health Club Management magazine
2011 issue 10
Health Club Management magazine
Health Club Management magazine 2010 issue 11
Health Club Management magazine
2010 issue 11
Health Club Management magazine
Health Club Management magazine 2010 issue 10
Health Club Management magazine
2010 issue 10
Health Club Management magazine
Health Club Management magazine 2009 issue 11
Health Club Management magazine
2009 issue 11
Health Club Management magazine
Health Club Management magazine 2009 issue 10
Health Club Management magazine
2009 issue 10
1 - 40 of 140
Featured supplier news
Featured supplier news: Technogym awarded “Supplier of the year” at ukactive awards 2021
The best in class of the physical activity sector have been revealed at the ukactive Awards 2021.
Featured supplier news
Featured supplier news: EMS personal training: shockingly simple
People's fitness goals are extremely diverse – ranging from an elite athlete focused on the next goal to someone who dislikes all activity due to chronic back pain.
Featured operator news
Featured operator news: Everyone Active bolsters Everyone on Demand and enters second year with five new partnerships
Everyone Active has signed a number of new deals which will see the operator strengthen its digital product offering, Everyone on Demand.
Featured operator news
Featured operator news: Being active helps Parkwood Leisure customers save the NHS £16m
Parkwood Leisure, one of the UK’s leading public leisure facilities operators, helped prevent more than 7,000 cases of stroke, dementia, depression and type 2 diabetes in 2019, saving the NHS £16 million, a new social value report has shown.
Company profiles
Company profile: Legend Club Management Systems (UK) Ltd
Legend provides the leading software solution for driving improvements in leisure operations. We deliver savings ...
Company profiles
Company profile: Crown Sports Lockers
Crown Sports Lockers has designed, crafted and fitted bespoke timber furniture for spas, hotels and ...
Supplier Showcases
Supplier showcase - Gympass
Catalogue Gallery
Click on a catalogue to view it online
Directory
Fitness equipment
Octane Fitness: Fitness equipment
Independent service & maintenance
Servicesport UK Limited: Independent service & maintenance
Exercise equipment
Pendex Fisio S.L.: Exercise equipment
Skincare
Comfort Zone - Davines S.p.A: Skincare
Red Light Therapy
 Red Light Rising: Red Light Therapy
Wearable technology solutions
MyZone: Wearable technology solutions
Hydrotherapy / spa fragrances
Kemitron GmbH: Hydrotherapy / spa fragrances
Whole body cryotherapy
Art of Cryo: Whole body cryotherapy
Lockers/interior design
Fitlockers: Lockers/interior design
Spa software
SpaBooker: Spa software
Property & Tenders
Welwyn Garden City
Welwyn Hatfield Borough Council
Property & Tenders
Newport, Shropshire
Lilleshall Sports Academy
Property & Tenders
Diary dates
21-24 Sep 2021
Messe Stuttgart, Germany
Diary dates
13-14 Oct 2021
Online,
Diary dates
01-03 Feb 2022
Coventry Building Society Arena, Coventry, United Kingdom
Diary dates
07-10 Apr 2022
Exhibition Centre , Cologne, Germany
Diary dates
15-16 Jun 2022
ExCeL London, London, United Kingdom
Diary dates
01-07 Dec 2022
tbc, Dunedin, New Zealand
Diary dates
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