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Precor UK
Precor UK
Precor UK
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UNITING THE WORLD OF FITNESS
Health Club Management

Health Club Management

Product innovation

Luxe Fitness partners with Fisikal to drive digital member journey

Fisikal understood our needs and reacted quickly to get us set up with a comprehensive digital system that managed our operations efficiently at just the touch of a button
– Allyn Condon

Luxe Fitness, a Bristol-based gym offering premium service at a budget price has partnered with Fisikal – an expert in digital business management solutions – to enhance its member experience and digital journey.

Looking to provide a high-end digital provision, Luxe Fitness needed a digital partner that provided a complete digital management solution that would seamlessly manage bookings, access control and offer a white-labelled member app to keep members connected, in or outside of the four walls of the physical club.

“Our previous digital partner was struggling to meet our requirements, we were unable to engage with members the way we wanted and this impacted our ability to sustain or grow our revenue,” Allyn Condon, Luxe Fitness general manager explains.

“Fisikal understood our needs and reacted quickly to get us set up with a comprehensive digital system that managed our operations efficiently at just the touch of a button.”

As a 24/7 club, Luxe Fitness needed better access control, ideally a touchless solution to provide the safest entry method for members travelling into, and around the club.

Fisikal has enabled club entry via the presentation of a QR code, RFID chip or by newly introduced advanced facial recognition.

“While we previously had a booking system for classes, Fisikal has helped us improve this experience by making it more user-friendly, with clear actions and personalised notifications to provide members with a more customised experience,” Condon adds.

“We’ve been able to expand our digital booking system to cover PT bookings which has instantly given our trainers a more effective tool to connect with clients and the club the opportunity to improve on incremental spend.”

In addition to customer service, integrating with Fisikal on the development of a member app has opened up secondary spend opportunities for Luxe Fitness as they look to introduce an e-commerce shop, branded products on-demand class content.

To find out more, or discuss your requirements, contact Fisikal for a free discussion and product demonstration.

Sign up here to get HCM's weekly ezine and every issue of HCM magazine free on digital.
Company Details
Fisikal
Interactive software solutions for the health & fitness industry.
Address
327 Fulham Road, London SW10 9QL
Telephone
+44 (0)7720 285 860
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Product innovation

Luxe Fitness partners with Fisikal to drive digital member journey

Fisikal understood our needs and reacted quickly to get us set up with a comprehensive digital system that managed our operations efficiently at just the touch of a button
– Allyn Condon

Luxe Fitness, a Bristol-based gym offering premium service at a budget price has partnered with Fisikal – an expert in digital business management solutions – to enhance its member experience and digital journey.

Looking to provide a high-end digital provision, Luxe Fitness needed a digital partner that provided a complete digital management solution that would seamlessly manage bookings, access control and offer a white-labelled member app to keep members connected, in or outside of the four walls of the physical club.

“Our previous digital partner was struggling to meet our requirements, we were unable to engage with members the way we wanted and this impacted our ability to sustain or grow our revenue,” Allyn Condon, Luxe Fitness general manager explains.

“Fisikal understood our needs and reacted quickly to get us set up with a comprehensive digital system that managed our operations efficiently at just the touch of a button.”

As a 24/7 club, Luxe Fitness needed better access control, ideally a touchless solution to provide the safest entry method for members travelling into, and around the club.

Fisikal has enabled club entry via the presentation of a QR code, RFID chip or by newly introduced advanced facial recognition.

“While we previously had a booking system for classes, Fisikal has helped us improve this experience by making it more user-friendly, with clear actions and personalised notifications to provide members with a more customised experience,” Condon adds.

“We’ve been able to expand our digital booking system to cover PT bookings which has instantly given our trainers a more effective tool to connect with clients and the club the opportunity to improve on incremental spend.”

In addition to customer service, integrating with Fisikal on the development of a member app has opened up secondary spend opportunities for Luxe Fitness as they look to introduce an e-commerce shop, branded products on-demand class content.

To find out more, or discuss your requirements, contact Fisikal for a free discussion and product demonstration.

Sign up here to get HCM's weekly ezine and every issue of HCM magazine free on digital.
Company Details
Fisikal
Interactive software solutions for the health & fitness industry.
Address
327 Fulham Road, London SW10 9QL
Telephone
+44 (0)7720 285 860
Related news

Surge integrates Fisikal with HubSpot to drive business efficiencies and grow revenue

13 Sep 2021
As Surge expands its offer with the launch of a third dedicated Electronic Muscle Stimulation ...

Frame launches new, streamlined digital offering, powered by Fisikal

22 Oct 2020
When facing lockdown restrictions, Frame successfully adapted its in-club experience to an online offering for ...

Fisikal chosen as tech partner for ‘JP4’; new health app from fitness expert, Jessie Pavelka

10 Jun 2020
Fitness expert and television host, Jessie Pavelka has collaborated with Fisikal, experts in digital management ...

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After more than 28 years of successful growth and development, and over 50,000 learners trained,
Everlast, the brand of choice for generations of world champion athletes, is set to open
True Fitness, manufacturer of commercial cardio and strength equipment since 1981, has appointed Matt Hacker
Anytime Fitness has partnered with Vycel to create a safe and disinfected environment, free of
Industry reports show that when gyms reopened, fitness enthusiasts flocked back to their local gyms.
Five-a-side soccer operator Fives has unveiled its inaugural Pinnacle Gym and announced the roll-out of
Les Mills
Les Mills
Known for its innovation and for providing one of the the most comprehensive gym and
Training provider, Premier Global NASM, has collaborated with PT management company, YOUR Personal Training (YPT),
Moving into a new era of health and wellness, Power Plate has extended their popular
Active IQ - the UK’s leading awarding organisation for the leisure sector - has partnered
Active IQ has won the Exporter of the Year award at the sixth annual FAB
Electrical muscle stimulation (EMS) Training will drive secondary revenue and increase PT penetration. It will
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Catalogue Gallery
Click on a catalogue to view it online
Directory
trade associations
International SPA Association - iSPA: trade associations
On demand
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Diary dates
01-03 Feb 2022
Coventry Building Society Arena, Coventry, United Kingdom
Diary dates
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Exhibition Centre , Cologne, Germany
Diary dates
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ExCeL London, London, United Kingdom
Diary dates
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Diary dates
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