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Les Mills International
Les Mills International
Les Mills International
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UNITING THE WORLD OF FITNESS
Health Club Management

Health Club Management

Product innovation

Luxe Fitness partners with Fisikal to drive digital member journey

Fisikal understood our needs and reacted quickly to get us set up with a comprehensive digital system that managed our operations efficiently at just the touch of a button
– Allyn Condon

Luxe Fitness, a Bristol-based gym offering premium service at a budget price has partnered with Fisikal – an expert in digital business management solutions – to enhance its member experience and digital journey.

Looking to provide a high-end digital provision, Luxe Fitness needed a digital partner that provided a complete digital management solution that would seamlessly manage bookings, access control and offer a white-labelled member app to keep members connected, in or outside of the four walls of the physical club.

“Our previous digital partner was struggling to meet our requirements, we were unable to engage with members the way we wanted and this impacted our ability to sustain or grow our revenue,” Allyn Condon, Luxe Fitness general manager explains.

“Fisikal understood our needs and reacted quickly to get us set up with a comprehensive digital system that managed our operations efficiently at just the touch of a button.”

As a 24/7 club, Luxe Fitness needed better access control, ideally a touchless solution to provide the safest entry method for members travelling into, and around the club.

Fisikal has enabled club entry via the presentation of a QR code, RFID chip or by newly introduced advanced facial recognition.

“While we previously had a booking system for classes, Fisikal has helped us improve this experience by making it more user-friendly, with clear actions and personalised notifications to provide members with a more customised experience,” Condon adds.

“We’ve been able to expand our digital booking system to cover PT bookings which has instantly given our trainers a more effective tool to connect with clients and the club the opportunity to improve on incremental spend.”

In addition to customer service, integrating with Fisikal on the development of a member app has opened up secondary spend opportunities for Luxe Fitness as they look to introduce an e-commerce shop, branded products on-demand class content.

To find out more, or discuss your requirements, contact Fisikal for a free discussion and product demonstration.

Company Details
Fisikal
Interactive software solutions for the health & fitness industry.
Address
327 Fulham Road, London SW10 9QL
Telephone
+44 (0)7720 285 860
Luxe Fitness, a Bristol-based gym offering premium service at a budget price has partnered with Fisikal – an expert in digital business management solutions – to enhance its member experience and digital journey.
,tec,haf
2021/THUMB348627_490071_35066.jpg

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Product innovation

Luxe Fitness partners with Fisikal to drive digital member journey

Fisikal understood our needs and reacted quickly to get us set up with a comprehensive digital system that managed our operations efficiently at just the touch of a button
– Allyn Condon

Luxe Fitness, a Bristol-based gym offering premium service at a budget price has partnered with Fisikal – an expert in digital business management solutions – to enhance its member experience and digital journey.

Looking to provide a high-end digital provision, Luxe Fitness needed a digital partner that provided a complete digital management solution that would seamlessly manage bookings, access control and offer a white-labelled member app to keep members connected, in or outside of the four walls of the physical club.

“Our previous digital partner was struggling to meet our requirements, we were unable to engage with members the way we wanted and this impacted our ability to sustain or grow our revenue,” Allyn Condon, Luxe Fitness general manager explains.

“Fisikal understood our needs and reacted quickly to get us set up with a comprehensive digital system that managed our operations efficiently at just the touch of a button.”

As a 24/7 club, Luxe Fitness needed better access control, ideally a touchless solution to provide the safest entry method for members travelling into, and around the club.

Fisikal has enabled club entry via the presentation of a QR code, RFID chip or by newly introduced advanced facial recognition.

“While we previously had a booking system for classes, Fisikal has helped us improve this experience by making it more user-friendly, with clear actions and personalised notifications to provide members with a more customised experience,” Condon adds.

“We’ve been able to expand our digital booking system to cover PT bookings which has instantly given our trainers a more effective tool to connect with clients and the club the opportunity to improve on incremental spend.”

In addition to customer service, integrating with Fisikal on the development of a member app has opened up secondary spend opportunities for Luxe Fitness as they look to introduce an e-commerce shop, branded products on-demand class content.

To find out more, or discuss your requirements, contact Fisikal for a free discussion and product demonstration.

Company Details
Fisikal
Interactive software solutions for the health & fitness industry.
Address
327 Fulham Road, London SW10 9QL
Telephone
+44 (0)7720 285 860
Luxe Fitness, a Bristol-based gym offering premium service at a budget price has partnered with Fisikal – an expert in digital business management solutions – to enhance its member experience and digital journey.
,tec,haf
2021/THUMB348627_490071_35066.jpg

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Simon Roberts, lead physio for the brand-new Circle Health rehabilitation centre in Birmingham, was recently
ServiceSport UK has invested significantly in several industry-leading 3D printers to meet the demand for
It was a night to remember at the 2022 ukactive Awards for Parkwood Leisure, as
Leading UK university the University of Bath is steeped in a history of sporting excellence,
Parkwood Leisure, one of the UK’s leading leisure operators, has reached the milestone of teaching
Throughout May, Premier Software’s team of cyclists aimed to ride 300 miles to increase cancer
Les Mills
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Operating at the extreme edge of performance, a race team requires every element and working
Core Health & Fitness, a portfolio company of US-based private equity firm Gainline Capital Partners
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Power Plate has been shortlisted for the “Developing & Supporting Communities following on from Covid-19”
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Capitalising on Schwinn’s decades of experience and iconic leadership in commercial indoor cycling, Core Health
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