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FITNESS, HEALTH, WELLNESS

press release: TRP (powered by Fitronics)

Fitronics: Connecting the industry

13 Sep 2023
/ Fitronics
Fitronics will host its first-ever customer experience-focussed Summit, ConnectCX, on 3 October in Solihull, UK, in partnership with Proinsight.

Held at Voco St. John's hotel, ConnectCX is aimed at leisure industry professionals who are interested in creating and developing great customer service.

The event is an opportunity for leisure businesses to exceed customers' expectations and set themselves apart from the competition.

Attendees will learn how to develop a customer-oriented culture, resolve customer experience issues, improve customer service skills and increase customer satisfaction and retention.

Delegates will leave feeling inspired and motivated to implement new ideas and create lasting impact on customers.

With industry leaders and experts at the forefront, ConnectCX will equip participants with the latest tools and strategies for delivering unforgettable customer experiences.

Confirmed speakers so far include:

Keith Smith – renowned trainer and tutor in the fitness industry – who will be delivering a session on “Experiences and Their Importance in Facility Success”.

Jill Spencer, director of business and intelligence at ProInsight, will speak about “Customer Experience and opportunities to take from the retail sector”.

ConnectCX promises to be a game-changing event in the leisure industry and an opportunity to network with like-minded fitness professionals – don’t miss out, register for the ConnectCX Summit here.
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The fitness industry is robust, it’s seen off many recessions and we’re currently going through some tough times. It’s during these times that we need to focus on the where and the what. Where can I get the biggest return and what can I do to maximise this return?
TRP (powered by Fitronics): featured in HCM and Fit Tech magazines
Coaching workshops from Keith Smith and Adam Daniel have been designed to empower your team and transform your service
Cheriee Wales reports from the recent Fitronics and Proinsight ConnectCX conference and CoursePro Summit
Each health club has its own requirements and challenges, but the right software solution can make all the difference, as Steph Eaves discovers
Fuel the debate about issues across the industry and share your best practice. We’d love to hear from you – [email protected]
The UK health club sector could grow to engage up to 35 per cent of the population, according to a Fitronics study, reports Marc Jones
TRP (powered by Fitronics)
Tel: 0330 1280971
Address: House of Fitronics, 4 & 5 Palace Yard Mews, Bath, Somerset, BA1 2NH, United Kingdom
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press release: TRP (powered by Fitronics)

Fitronics: Connecting the industry

13 Sep 2023
/ Fitronics
Fitronics will host its first-ever customer experience-focussed Summit, ConnectCX, on 3 October in Solihull, UK, in partnership with Proinsight.

Held at Voco St. John's hotel, ConnectCX is aimed at leisure industry professionals who are interested in creating and developing great customer service.

The event is an opportunity for leisure businesses to exceed customers' expectations and set themselves apart from the competition.

Attendees will learn how to develop a customer-oriented culture, resolve customer experience issues, improve customer service skills and increase customer satisfaction and retention.

Delegates will leave feeling inspired and motivated to implement new ideas and create lasting impact on customers.

With industry leaders and experts at the forefront, ConnectCX will equip participants with the latest tools and strategies for delivering unforgettable customer experiences.

Confirmed speakers so far include:

Keith Smith – renowned trainer and tutor in the fitness industry – who will be delivering a session on “Experiences and Their Importance in Facility Success”.

Jill Spencer, director of business and intelligence at ProInsight, will speak about “Customer Experience and opportunities to take from the retail sector”.

ConnectCX promises to be a game-changing event in the leisure industry and an opportunity to network with like-minded fitness professionals – don’t miss out, register for the ConnectCX Summit here.
More press releases and updates from TRP (powered by Fitronics):
In today's competitive fitness landscape, the key to success lies not only in providing exceptional facilities but also in cultivating meaningful interactions with members.
CoursePro powered by Fitronics has announced 1 million active members across various sports including swimming, gymnastics, tennis and golf.
Virgin Active has been partnered with CoursePro since 2016 when they initially rolled out the software across their UK estate to support with the management of swim and tennis programmes.
Fitronics is delighted to announce its newest partner to the Consult brand; Keith Smith.
Fitronics MD, Daniel Haywood, is cycling from Lands End to John O’Groats to raise money for Bath Mind in April 2023.
TRP (powered by Fitronics): news from HCMmag.com and FitTechGlobal.com
The fitness industry is robust, it’s seen off many recessions and we’re currently going through some tough times. It’s during these times that we need to focus on the where and the what. Where can I get the biggest return and what can I do to maximise this return?
TRP (powered by Fitronics): featured in HCM and Fit Tech magazines
Coaching workshops from Keith Smith and Adam Daniel have been designed to empower your team and transform your service
Cheriee Wales reports from the recent Fitronics and Proinsight ConnectCX conference and CoursePro Summit
Each health club has its own requirements and challenges, but the right software solution can make all the difference, as Steph Eaves discovers
Fuel the debate about issues across the industry and share your best practice. We’d love to hear from you – [email protected]
The UK health club sector could grow to engage up to 35 per cent of the population, according to a Fitronics study, reports Marc Jones
TRP (powered by Fitronics)
Tel: 0330 1280971
Address: House of Fitronics, 4 & 5 Palace Yard Mews, Bath, Somerset, BA1 2NH, United Kingdom
TRP (powered by Fitronics) video gallery:
Key personnel
Alan O'Riodran, managing director
Marc Jones, head of customer experience
Eddy Graham, sales account manager
Alex James, sales account manager
Peter King, commerical sales manager
Dave Ling, regional account manager
Key customers
We work with over 300 companies globally representing 1,200 facilities across the sector.
Plans for the next 12 months
Over the next 12 months, we are dedicated to showcasing our newly acquired business, Workflow Asset Management (WAM) to provide our leisure-based customers with an efficient way to manage their assets. WAM’s cloud-based software allows businesses to take control of their asset management and make informed decisions to ensure facilities run smoothly.
Interested in attending? Contact us via [email protected]
Testimonial
“Your willingness to work with us through the pandemic meant and continues to mean a lot to us. The product continues to provide us with valuable input and actionable knowledge. It's essential.”
– Ken Brown, owner, Fitness Incentive
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