GET HCM
magazine
Sign up for the FREE digital edition of HCM magazine and also get the HCM ezine and breaking news email alerts.
Not right now, thanksclose this window
Core Health & Fitness
Core Health & Fitness
Core Health & Fitness
Follow Health Club Management on Twitter Like Health Club Management on Facebook Join the discussion with Health Club Management on LinkedIn Follow Health Club Management on Instagram
UNITING THE WORLD OF FITNESS
Health Club Management

Health Club Management

News

Nuffield Health’s Andrew Jones: Wellbeing memberships are the future

Not-for-profit wellness provider Nuffield Health will make its customised wellbeing memberships a core focus of the company’s gym chain moving forward – having been delighted with the initial results of the proposition.

Nuffield Health managing director Dr Andrew Jones said the company was confident it had found a winning combination to keep members happy during a presentation today at the European Health & Fitness Forum (EHFF) in Cologne, Germany, ahead of FIBO.

The company’s wellbeing membership - which harnesses an integrated pathway to give members regular health assessments, physiotherapy, access to dieticians, a dedicated advisor and access to online health tracking – was introduced a couple of years ago and has led to massively improved retention levels. Of the chain’s 316,000 members, those on a wellbeing membership have a 90 per cent retention rate after one year – well above the industry average – falling to around 60 per cent after the second year.

Jones said the drop off after year two showed there was still more to be done at certain points in the process, but noted the overall results are hugely encouraging.

“There’s still work to do to fine-tune the offering,” he said. “But clearly we’re on to a winner and we need to roll it out.”

With a broad spectrum of health and wellbeing services including hospitals, health clubs, corporate healthcare and physiotherapy, Nuffield Health is intensifying efforts to promote its integrated care pathways – with wellbeing memberships offering a significant amount of synergy.

The wellbeing membership is only currently available at certain Nuffield health clubs, but Jones revealed there are plans to expand the offering. He added that the proposition has proved particularly popular with older gym members, who can utilise the full package to tangibly improve their “life chances” and risks of heart disease, stroke and type-2 diabetes.

Health Club Management will be on hand throughout FIBO 2015, live reporting on the latest developments throughout the show and posting them straight to the Health Club Management website. Head of news Jak Phillips will also be live-tweeting from the event, follow him on Twitter by clicking here.

An exclusive interview with Dr Andrew Jones on Nuffield Health’s expansion plans can be read in the May 2014 edition of Health Club Management magazine, pp. 34-38.

Not-for-profit wellness provider Nuffield Health will make its customised wellbeing memberships a core focus of the company’s gym chain moving forward – having been delighted with the initial results of the proposition.
HAF,FIT,IND,EVT,PHR
220714_911367.jpg
Latest News
More than one in five (27 per cent) Americans belonged to a health club or ...
Latest News
Ultimate Performance (UP) – the private gym chain and PT business – has opened a ...
Latest News
Luxury hotel chain Mandarin Oriental has launched a new brand called Intelligent Movement to deliver ...
Latest News
Boutique fitness chain 1Rebel opens the doors to its tenth club today (Monday 27 June ...
Latest News
A new report by Deloitte, outlining the social and economic value of the global health ...
Latest News
Barry’s has entered the world of retail, opening a studio in the new Flannels flagship ...
Latest News
The London 2012 Olympic legacy investment designed to improve physical education at primary schools has ...
Latest News
A special task force has been established to boost physical activity opportunities for people with ...
HCM Magazine
Interview
We’re working on a ‘zero trust’ programme which will ensure technology doesn’t get in the way of people doing their jobs, even in these days of flexible working
HCM Magazine
HCM People
HCM Magazine
Sponsored
The body composition specialists are showing no signs of slowing down, with new leadership and launches for 2022
HCM Magazine
Write to reply
Fuel the debate about issues and opportunities across the industry. We’d love to hear from you – [email protected]
HCM Magazine
HCM People
We’ve set ourselves the initial goal of developing 100 Feel Electric sites, using a cluster model
HCM Magazine
Tech
Each health club has its own unique challenges, but the right tech solution can make all the difference. In the first of a two-part series, specialists share how they’ve solved specific issues
HCM Magazine
Everyone's talking about
In the wake of the pandemic, is the time ripe to change the language around the role of exercise professionals, and gain greater trust from the healthcare sector?
HCM Magazine
HCM magazine
Researchers have shed new light on the effects of HIIT on skeletal muscle, according to a study published on the eLife platform
HCM magazine
As Elevate returns to the market, we talk to director Lucy Findlay about how the event has come together
HCM magazine
Energy is top of the agenda for two major reasons – cost and decarbonisation. With these two on a collision course, our experts share their views
Featured supplier news
Featured supplier news: Parkwood Leisure celebrates milestone of teaching 100,000 children to swim
Parkwood Leisure, one of the UK’s leading leisure operators, has reached the milestone of teaching 100,000 children to swim through its Learn To Swim Programme.
Featured supplier news
Featured supplier news: Fitness industry to gather at Sibec Europe-UK in Portugal this September
Questex’s iconic event Sibec Europe-UK – known as Europe’s leading hosted buyer event for the fitness industry – will take place from 27-30 September at the Anantara Vilamoura Algarve Resort, in Portugal.
Featured operator news
Featured operator news: New £42m Moorways Sports Village to open on 21 May
Everyone Active will open Moorways Sports Village to the public on Saturday 21 May with a grand opening weekend – in time for the half term holidays.
Featured operator news
Featured operator news: Serco Leisure wins 10-year Mansfield contract
Following a competitive tendering process, Serco Leisure and its partner More Leisure Community Trust Limited (MLCT) have been awarded a 10-year contract by Mansfield District Council to operate three centres in the town, starting 1 May 2022.
Company profiles
Company profile: IONTO Health & Beauty GmbH
IONTO-COMED offers a wide range of treatment beds offering maximum flexibility and the symbiosis of ...
Company profiles
Company profile: Virtuagym
Virtuagym is a global provider of health and fitness technology for coaching, engagement and management ...
Catalogue Gallery
Click on a catalogue to view it online
Directory
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Spa software
SpaBooker: Spa software
On demand
Fitness On Demand: On demand
Lockers/interior design
Crown Sports Lockers: Lockers/interior design
Salt therapy products
Himalayan Source: Salt therapy products
Architects/designers
Zynk Design Consultants: Architects/designers
Management software
Premier Software Solutions: Management software
Fitness equipment
A Panatta Sport Srl: Fitness equipment
trade associations
International SPA Association - iSPA: trade associations
Skincare
Sothys: Skincare
Property & Tenders
Pendine Sands, Carmarthenshire
Carmarthenshire County Council
Property & Tenders
Runcorn
Halton Borough Council
Property & Tenders
Diary dates
30-30 Jun 2022
The ICC, Birmingham, Birmingham , United Kingdom
Diary dates
12-13 Sep 2022
Wyndham Lake Buena Vista Disney Springs® Resort, Lake Buena Vista, United States
Diary dates
25-28 Oct 2022
Messe Stuttgart, Germany
Diary dates
25-28 Oct 2022
Ibiza, Ibiza, Spain
Diary dates
01-07 Dec 2022
tbc, Dunedin, New Zealand
Diary dates
17-18 Mar 2023
Tobacco Dock, London, United Kingdom
Diary dates

News

Nuffield Health’s Andrew Jones: Wellbeing memberships are the future

Not-for-profit wellness provider Nuffield Health will make its customised wellbeing memberships a core focus of the company’s gym chain moving forward – having been delighted with the initial results of the proposition.

Nuffield Health managing director Dr Andrew Jones said the company was confident it had found a winning combination to keep members happy during a presentation today at the European Health & Fitness Forum (EHFF) in Cologne, Germany, ahead of FIBO.

The company’s wellbeing membership - which harnesses an integrated pathway to give members regular health assessments, physiotherapy, access to dieticians, a dedicated advisor and access to online health tracking – was introduced a couple of years ago and has led to massively improved retention levels. Of the chain’s 316,000 members, those on a wellbeing membership have a 90 per cent retention rate after one year – well above the industry average – falling to around 60 per cent after the second year.

Jones said the drop off after year two showed there was still more to be done at certain points in the process, but noted the overall results are hugely encouraging.

“There’s still work to do to fine-tune the offering,” he said. “But clearly we’re on to a winner and we need to roll it out.”

With a broad spectrum of health and wellbeing services including hospitals, health clubs, corporate healthcare and physiotherapy, Nuffield Health is intensifying efforts to promote its integrated care pathways – with wellbeing memberships offering a significant amount of synergy.

The wellbeing membership is only currently available at certain Nuffield health clubs, but Jones revealed there are plans to expand the offering. He added that the proposition has proved particularly popular with older gym members, who can utilise the full package to tangibly improve their “life chances” and risks of heart disease, stroke and type-2 diabetes.

Health Club Management will be on hand throughout FIBO 2015, live reporting on the latest developments throughout the show and posting them straight to the Health Club Management website. Head of news Jak Phillips will also be live-tweeting from the event, follow him on Twitter by clicking here.

An exclusive interview with Dr Andrew Jones on Nuffield Health’s expansion plans can be read in the May 2014 edition of Health Club Management magazine, pp. 34-38.

Not-for-profit wellness provider Nuffield Health will make its customised wellbeing memberships a core focus of the company’s gym chain moving forward – having been delighted with the initial results of the proposition.
HAF,FIT,IND,EVT,PHR
220714_911367.jpg

News

More than one in five (27 per cent) Americans belonged to a health club or
Ultimate Performance (UP) – the private gym chain and PT business – has opened a
Luxury hotel chain Mandarin Oriental has launched a new brand called Intelligent Movement to deliver
Boutique fitness chain 1Rebel opens the doors to its tenth club today (Monday 27 June
A new report by Deloitte, outlining the social and economic value of the global health
Barry’s has entered the world of retail, opening a studio in the new Flannels flagship
Innovatise UK Ltd
Innovatise UK Ltd
It’s now just days to go until your leading trade show for the fitness, physical
The London 2012 Olympic legacy investment designed to improve physical education at primary schools has
A special task force has been established to boost physical activity opportunities for people with
F45 will be launching its first studio in a hotel in Q3 2022, following a
Premier Global NASM, which is owned by US-based Ascend Learning, has announced it's winding up
David Lloyd has introduced a small-group training programme called Delta to the range of classes
Post-operative heart surgery patients could begin their road to fitness recovery much earlier than previously
Fitness On Demand
Fitness On Demand
Parkwood Leisure, one of the UK’s leading leisure operators, has reached the milestone of teaching
Mike Farrar has been announced as the new chair at UK Active. His tenure will
Oliver Lee OBE will be taking the position of CEO at Places Leisure from July.
Basic-Fit has opened its 600th club in France in Sablé-sur-Sarthe, in the Pays de la
According to The World Health Organization's recently-released research study, WHO European Regional Obesity Report 2022,
Strength training startup Grndhouse has launched a new app following 18 months of development. The
The World Leisure Organization (World Leisure) has launched a podcast series as part of its
ukactive
ukactive
Questex’s iconic event Sibec Europe-UK – known as Europe’s leading hosted buyer event for the
Caterpillar, a new app that rewards healthy actions with redeemable points at entertainment and fitness
LA Fitness co-founder, David Turner, has acquired the assets and IPs of The Leisure Database
Crown Sports Lockers
Crown Sports Lockers
1 - 20 of 12,234
HCM Magazine
Interview
We’re working on a ‘zero trust’ programme which will ensure technology doesn’t get in the way of people doing their jobs, even in these days of flexible working
HCM Magazine
HCM People
HCM Magazine
Sponsored
The body composition specialists are showing no signs of slowing down, with new leadership and launches for 2022
HCM Magazine
Write to reply
Fuel the debate about issues and opportunities across the industry. We’d love to hear from you – [email protected]
HCM Magazine
HCM People
We’ve set ourselves the initial goal of developing 100 Feel Electric sites, using a cluster model
HCM Magazine
Tech
Each health club has its own unique challenges, but the right tech solution can make all the difference. In the first of a two-part series, specialists share how they’ve solved specific issues
HCM Magazine
Everyone's talking about
In the wake of the pandemic, is the time ripe to change the language around the role of exercise professionals, and gain greater trust from the healthcare sector?
HCM Magazine
HCM magazine
Researchers have shed new light on the effects of HIIT on skeletal muscle, according to a study published on the eLife platform
HCM magazine
As Elevate returns to the market, we talk to director Lucy Findlay about how the event has come together
HCM magazine
Energy is top of the agenda for two major reasons – cost and decarbonisation. With these two on a collision course, our experts share their views
HCM magazine
Despite industry challenges, there’s a fresh air of positivity
HCM magazine
After a hiatus due to the pandemic, LeisureDB has updated its State of the Fitness Industry Report for 2022, as David Minton reports
HCM magazine
From colour zones to personalised resistance, indoor bikes now offer smarter, more advanced features than ever before. Suppliers tell us how their models can revolutionise your indoor cycling programme
HCM magazine
Time for a flooring upgrade? Experts share their latest insights to inspire flooring projects of all types
HCM magazine
Free gym access is offered to gyms in four areas and 11 leisure centres and our intentions are to expand throughout the UK
HCM magazine
The sharp increase in energy prices has left some operators reeling, but there’s reason to be optimistic if we can learn from other sectors, while moving to a low carbon future
HCM magazine
Featured supplier news
Featured supplier news: Parkwood Leisure celebrates milestone of teaching 100,000 children to swim
Parkwood Leisure, one of the UK’s leading leisure operators, has reached the milestone of teaching 100,000 children to swim through its Learn To Swim Programme.
Featured supplier news
Featured supplier news: Fitness industry to gather at Sibec Europe-UK in Portugal this September
Questex’s iconic event Sibec Europe-UK – known as Europe’s leading hosted buyer event for the fitness industry – will take place from 27-30 September at the Anantara Vilamoura Algarve Resort, in Portugal.
Featured operator news
Featured operator news: New £42m Moorways Sports Village to open on 21 May
Everyone Active will open Moorways Sports Village to the public on Saturday 21 May with a grand opening weekend – in time for the half term holidays.
Featured operator news
Featured operator news: Serco Leisure wins 10-year Mansfield contract
Following a competitive tendering process, Serco Leisure and its partner More Leisure Community Trust Limited (MLCT) have been awarded a 10-year contract by Mansfield District Council to operate three centres in the town, starting 1 May 2022.
Company profiles
Company profile: IONTO Health & Beauty GmbH
IONTO-COMED offers a wide range of treatment beds offering maximum flexibility and the symbiosis of ...
Company profiles
Company profile: Virtuagym
Virtuagym is a global provider of health and fitness technology for coaching, engagement and management ...
Catalogue Gallery
Click on a catalogue to view it online
Directory
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Spa software
SpaBooker: Spa software
On demand
Fitness On Demand: On demand
Lockers/interior design
Crown Sports Lockers: Lockers/interior design
Salt therapy products
Himalayan Source: Salt therapy products
Architects/designers
Zynk Design Consultants: Architects/designers
Management software
Premier Software Solutions: Management software
Fitness equipment
A Panatta Sport Srl: Fitness equipment
trade associations
International SPA Association - iSPA: trade associations
Skincare
Sothys: Skincare
Property & Tenders
Pendine Sands, Carmarthenshire
Carmarthenshire County Council
Property & Tenders
Runcorn
Halton Borough Council
Property & Tenders
Diary dates
30-30 Jun 2022
The ICC, Birmingham, Birmingham , United Kingdom
Diary dates
12-13 Sep 2022
Wyndham Lake Buena Vista Disney Springs® Resort, Lake Buena Vista, United States
Diary dates
25-28 Oct 2022
Messe Stuttgart, Germany
Diary dates
25-28 Oct 2022
Ibiza, Ibiza, Spain
Diary dates
01-07 Dec 2022
tbc, Dunedin, New Zealand
Diary dates
17-18 Mar 2023
Tobacco Dock, London, United Kingdom
Diary dates
Search news, features & products:
Find a supplier:
Core Health & Fitness
Core Health & Fitness
Partner sites