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Hedgehog Concept Ltd
Hedgehog Concept Ltd
Hedgehog Concept Ltd
Health Club Management

Health Club Management

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UNITING THE WORLD OF FITNESS
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Health Club Management

Health Club Management

News

OFT gets tough on unfair health club contracts

Health and fitness clubs could face court action and a fine if they continue to use unfair terms in their contracts says The Office of Fair Trading (OFT).

Many clubs are unaware they are breaching the Unfair Terms in Consumer Contracts Regulations 1999 and are risking enforcement procedures from the OFT.

To increase awareness of the regulations, the OFT has launched guidelines to the fitness market on unfair standard terms in club agreements. The guidance booklet details terms in health and fitness club contracts considered potentially unfair and gives examples of revised terms.

The launch follows almost 200 consumer complaints about such issues as unclear contract terms, cancellation rights, credit agreements and insurance cover.

Several clubs, including David Lloyd, Holmes Place, LA Fitness and Fitness First chains, have already been approached by the OFT and have subsequently changed their contracts to come within the Unfair Terms in Consumer Contracts Regulations. The OFT will be contacting another 20 clubs in the near future.

Deputy Director General of Fair Trading, Penny Boys, said: 'Clubs must ensure they comply with the Regulations. If they continue to use unfair terms, OFT will take enforcement action.

'This is, however, a last resort,' Boys explained. 'Our aim is to put the problem right before it gets to the stage of going to court. OFT's guidance will help health and fitness clubs avoid using unfair terms and consequently avoid future complaints.'

The OFT is also launching consumer leaflets giving practical advice to consumers on club agreements, which they hope clubs will display. For more information on the leaflet and the 'Guidance on unfair terms in health and fitness club agreements', visit www.oft.gov.uk or call 0845 7224499.

Health and fitness clubs could face court action and a fine if they continue to use unfair terms in their contracts says The Office of Fair Trading (OFT).
HAF,
blanknews.gif
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Statistics
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Working with Precor, Aberdeen Sports Village has undergone a £500k overhaul to strengthen the user experience and put digital connectivity at the core of its offering
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feature
As the health and fitness industry gears up for reopening, Caroline Constantine, MD of Right Directions, shares critical guidance about safe operating procedures
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Training
Balance training is set to become a major fitness trend, with exercisers increasingly appreciating the benefits of having a strong core and good balance, particularly as they age. Lauren Health-Jones rounds up the latest product releases
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Reopening
David Lloyd Leisure has launched a raft of outdoor classes, including an enhanced role for its Battlebox concept, as Liz Terry reports
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People
HCM people

Ben Lucas

Founder, Flow Athletic, Sydney
We advise our Flow Athletes to complete classes at a ratio of one yoga class to one strength class to one cardio class. This combination has very positive effects
People
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Aaron Smith

Founder, KX Pilates
‘KX’ stands for ‘the Kaizen Experience’, which means ‘change for the better’ in Japanese. It’s a philosophy that focuses on continuous improvement. We’re always seeking to improve, not only as a company but as individuals
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Jo Smallwood

general manager, Oldham Leisure Centre
We saw the opportunity to initiate new partnerships with the Oldham Foodbank to help local residents during the COVID-19 crisis. We can’t serve our community in the way we would usually do, so we’ve moved resources to help where people need us most
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21-24 Sep 2020
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22-23 Sep 2020
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17-23 Oct 2020
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27-30 Oct 2020
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03-06 Nov 2020
Online,
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27-28 Nov 2020
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23-26 Feb 2021
IFEMA, Madrid, Spain
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03-04 Mar 2021
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Diary dates
03-06 Jun 2021
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16-17 Jun 2021
ExCeL London, London, United Kingdom
Diary dates

News

OFT gets tough on unfair health club contracts

Health and fitness clubs could face court action and a fine if they continue to use unfair terms in their contracts says The Office of Fair Trading (OFT).

Many clubs are unaware they are breaching the Unfair Terms in Consumer Contracts Regulations 1999 and are risking enforcement procedures from the OFT.

To increase awareness of the regulations, the OFT has launched guidelines to the fitness market on unfair standard terms in club agreements. The guidance booklet details terms in health and fitness club contracts considered potentially unfair and gives examples of revised terms.

The launch follows almost 200 consumer complaints about such issues as unclear contract terms, cancellation rights, credit agreements and insurance cover.

Several clubs, including David Lloyd, Holmes Place, LA Fitness and Fitness First chains, have already been approached by the OFT and have subsequently changed their contracts to come within the Unfair Terms in Consumer Contracts Regulations. The OFT will be contacting another 20 clubs in the near future.

Deputy Director General of Fair Trading, Penny Boys, said: 'Clubs must ensure they comply with the Regulations. If they continue to use unfair terms, OFT will take enforcement action.

'This is, however, a last resort,' Boys explained. 'Our aim is to put the problem right before it gets to the stage of going to court. OFT's guidance will help health and fitness clubs avoid using unfair terms and consequently avoid future complaints.'

The OFT is also launching consumer leaflets giving practical advice to consumers on club agreements, which they hope clubs will display. For more information on the leaflet and the 'Guidance on unfair terms in health and fitness club agreements', visit www.oft.gov.uk or call 0845 7224499.

Health and fitness clubs could face court action and a fine if they continue to use unfair terms in their contracts says The Office of Fair Trading (OFT).
HAF,
blanknews.gif

News

Industry body ukactive has launched an Independent Operators' Steering Group, catering for members who run
The UK's fitness industry can finally get back to business on Saturday 25 July, following
HCM understands a decision on reopening dates for gyms and also for spas will be
Interest in gym reopening in England is reaching fever pitch, with an announcement expected any
Exercising increases levels of a protein hormone secreted by the bones which has a powerful
A free-to-access training platform has launched to help the sport and fitness workforce confidently return
Focus Training
Focus Training
Incorpore and MoveGB are pleased to announce they have entered into a landmark partnership, combining
Glasgow Life, which runs leisure and culture facilities on behalf of Glasgow City Council, has
Fitness equipment firm Nautilus Inc is looking for a buyer for its commercial equipment brand
Boutique gym operator, Gymbox, faced threats of legal action over its bid to reopen on
Technogym has announced the launch of live streaming and on-demand classes. The new content will
A number of gym operators are concerned that local lockdowns could come into effect in
Prime Minister Boris Johnson has announced that gyms may be able to reopen in a
fibodo Limited
fibodo Limited
As countries around the world gear up to relax their lockdown rules, there remains a
UK consumer confidence has improved significantly since the beginning of the lockdown, with a fifth
The PGA Tour has recently bought 1,000 Whoop bands for its golfers, after PGA Tour
ukactive has announced that Active Uprising and the National Summit are going digital as part
Zynk Design Consultants
Zynk Design Consultants
1 - 15 of 11,508
Features
Strength
It’s considered a fundamental part of our fitness routines by medical professionals, but many exercisers, particularly women, are still put off by strength training. We asked leading suppliers what they’re doing to champion strength
Features
Statistics
More than 65,000 people responded to a survey designed to gauge what members want and expect from the sector after lockdown, as Leisure-net’s Dave Monkhouse reports
Features
Statistics
ukactive, 4global and partners have modelled the likely recovery from the lockdown. Ed Hubbard outlines the numbers
Features
Supplier showcase
Working with Precor, Aberdeen Sports Village has undergone a £500k overhaul to strengthen the user experience and put digital connectivity at the core of its offering
Features
feature
As the health and fitness industry gears up for reopening, Caroline Constantine, MD of Right Directions, shares critical guidance about safe operating procedures
Features
Training
Balance training is set to become a major fitness trend, with exercisers increasingly appreciating the benefits of having a strong core and good balance, particularly as they age. Lauren Health-Jones rounds up the latest product releases
Features
Reopening
David Lloyd Leisure has launched a raft of outdoor classes, including an enhanced role for its Battlebox concept, as Liz Terry reports
Features
People
HCM people

Ben Lucas

Founder, Flow Athletic, Sydney
We advise our Flow Athletes to complete classes at a ratio of one yoga class to one strength class to one cardio class. This combination has very positive effects
People
HCM people

Aaron Smith

Founder, KX Pilates
‘KX’ stands for ‘the Kaizen Experience’, which means ‘change for the better’ in Japanese. It’s a philosophy that focuses on continuous improvement. We’re always seeking to improve, not only as a company but as individuals
People
HCM people

Jo Smallwood

general manager, Oldham Leisure Centre
We saw the opportunity to initiate new partnerships with the Oldham Foodbank to help local residents during the COVID-19 crisis. We can’t serve our community in the way we would usually do, so we’ve moved resources to help where people need us most
People
I want us to make sure we’re still the go-to sector with the greatest power to improve health and wellbeing in society. We absolutely must not abdicate that opportunity
People
Now we have an offering with no geographical limits, we’re looking to sell digital memberships beyond our member base
People
HCM people

Professor Zhen Yan

director of the Center for Skeletal Muscle Research, University of Virginia
Regular exercise may help people survive COVID-19
People
HCM people

Michael Ramsay

Founder and director, STRONG Rowformer
There’s something about the combination of fast-twitch and slow-twitch fibres working together that absolutely destroys you and gives you an almost euphoric feeling at the end of every workout
People
Kate Cracknell talks connected health and digital transformation with Chris Blackwell-Frost, Martin Friend and Rick Crawford from Nuffield Health’s senior management team
People
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Dr Jonathan Leary

Remedy Place, West Hollywood: Founder and CEO
Remedy Place teaches people how to take care of themselves and gives them the tools they need to be holistically healthy
People
Featured supplier news
Featured supplier: Let's get restarted: Physical Company offers advice on keeping gym members safe
As countries around the world gear up to relax their lockdown rules, there remains a question mark over gyms and studios, which in many markets will be one of the last sectors to be given the green light.
Featured supplier news
Featured supplier: Fisikal chosen as tech partner for ‘JP4’; new health app from fitness expert, Jessie Pavelka
Fitness expert and television host, Jessie Pavelka has collaborated with Fisikal, experts in digital management solutions, to create the new JP4 app, a premium 12-week personal health and fitness transformation programme that takes the user on a journey of change through four key elements of health.
Video Gallery
BMF with Bear Grylls - Mission to reboot the fitness industry
British Military Fitness
BMF with Bear Grylls has put up a £1m fund to get personal trainers, fitness instructors and class instructors back to work and earning money. Read more
More videos:
Company profiles
Company profile: Bungee Super Fly
We have developed our own Bungee harness and cords with CE certificate....
Company profiles
Company profile: Wattbike
Wattbike is the creator of the world’s most advanced and innovative indoor bikes, developed in ...
Catalogue Gallery
Click on a catalogue to view it online
Directory
Skincare
Sothys: Skincare
Gym flooring
REGUPOL/Berleburger Schaumstoffwerk (BSW): Gym flooring
Management software
Fisikal: Management software
Whole body cryotherapy
Zimmer MedizinSysteme GmbH / icelab: Whole body cryotherapy
Lockers/interior design
Fitlockers: Lockers/interior design
Fitness equipment
Stages Cycling: Fitness equipment
Locking solutions
Monster Padlocks: Locking solutions
Hydrotherapy / spa fragrances
Kemitron GmbH: Hydrotherapy / spa fragrances
Design consultants
Zynk Design Consultants: Design consultants
Spa software
SpaBooker: Spa software
Property & Tenders
Greywell, Hampshire
Barnsgrove Health and Wellness Club
Property & Tenders
Derby City Council
Property & Tenders
Diary dates
21-24 Sep 2020
Loews Coronado Bay Resort, Coronado, United States
Diary dates
22-23 Sep 2020
Heythrop Park, United Kingdom
Diary dates
17-23 Oct 2020
Pinggu, Beijing, China
Diary dates
27-30 Oct 2020
Messe Stuttgart, Germany
Diary dates
03-06 Nov 2020
Online,
Diary dates
27-28 Nov 2020
Athena, Leicester, United Kingdom
Diary dates
23-26 Feb 2021
IFEMA, Madrid, Spain
Diary dates
03-04 Mar 2021
NEC, Birmingham, United Kingdom
Diary dates
03-06 Jun 2021
Expo Centre & Riviera di Rimini, Italy
Diary dates
16-17 Jun 2021
ExCeL London, London, United Kingdom
Diary dates
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Hedgehog Concept Ltd
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